Unclaimed: Are are working at SiteGround ?
SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
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| Segment |
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|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SiteGround with other popular tools in the same category.
The support is amazing. There is never a wait longer than five minutes.
I would like a slightly more detailed support section, but their actually support crew is amazing and makes up for the lack.
We host our websites on the site. It helps us have a personalized site that sets us apart from the other Property Managers in the area.
The SiteGround technical support is out of this world. They are so responsive, helpful and knowledgeable. There has not been an issue they couldn't solve or challenge they couldn't explain in clear, actionable terms.
Every so often my Page Speed Insights will indicate that server time is an issue. But in the grand scheme of things this is not our main problem.
We host our corporate website with SiteGround.
SiteGround is my favorite hosting service. First of all, they are super intuitive in how their services are set up. Anything you need to do, you can figure it out pretty fast, by how they set up their systems and layout. And if you are unable to do what you need to get done, SiteGround's customer service will pick up the phone faster than any other hosting service and they will help you out quickly and teach you how it's done!
I don't like how when my year is up, my price is much greater than what the discount price was for when i was signing up. I really do appreciate the beginning price and i'm thankful for that, but the price increases a lot after my first term is up. I'm sure a lot of people sign up because of the very cheap starting price but it can increase as much as 400% after your term (1 to 3 years) is up.
SiteGround is helping my business stay running in the background 24/7. I've never had a problem with how my sites have performed, and they have NEVER gone offline. I am able to guide all my clients that desire their own hosting account, to a service that i know will not let them down.
Quality and Excellence in Customer Service, Top level technology with clear principles, Advance actions for threats, overall a solid infraestructure to relay on
Reseller Plans are only for basic accounts, if you want to scale it does not have mid options
Providing hosting for my current clients in a safe an reliable space
I really like everything that they offer to the individual as well as all of the tools they offer to businesses that manage, build and maintain websites. 2 things that I absolutely love about SiteGround is that they do not limit the things that designers and developers need to succeed AND they have some of the best customer support that I have ever received from ANY business EVER.
The only thing that I did not like from the beginning at SiteGround was the backend panel. I think the design and user experience could get better than it is now and I also think that the ability to have a Live Chat link in the support area of the backend (when already logged in) would be amazing. I always have to open a new tab and get to the SiteGround homepage to then click and get live chat.
Amazing hosting for all our clients with the ability to have integrated FREE SSL's through Let's Encrypt as well as all the best and leading functionalities of a successful hosting solution.
Set up is easy, but the absolute best part is their customer service. Someone is ALWAYS available by phone or chat and they are fast friendly and quite a pleasure to do business with. Ive been with Siteground for 3 years and I have had maybe one instance of downtime that lasted about an hour or so.
My bank always flags the transaction when I pay my bill since they are an overseas company.
I am able to host my full customized woo commerce site via Wordpress here with excellent functionality and up time.
I don’t have a lot of knowledge and expertise about Internet service providers, but I have been using SiteGround for nearly 5 years now, and any time that I have technical issues with my three websites, SiteGround provides 24/7 online support. Their support staff is patient, and in many times immediately response to service side problems. I use the basic server features, but SiteGround includes advanced plans and features like the ability to mirror your website(s) so that you can try out various layouts and major changes. If I can remember correctly, the installation process for setting up a website using SiteGround was relatively easy, and any questions I had during the setup process were immediately answered.
There is not too much to dislike about SiteGround. I can’t compare it to other Internet service providers because it is the only one I have used.
I use SiteGround to run three blog sites (using WordPress platform), which require a considerable amount of my time. So it’s important to have SiteGround provide the type of technical support when my websites run into problems. It is probably about time that I also invest and upgrade my server plan to take advantage of continuous backup of my websites, and the website mirroring feature.
I've used multiple hosting services in the past; including HostGator. They have absolutely terrible customer service, and I couldn't seem to get any of the right answers after talking to several technicians. Thus, I moved over to SiteGround and my life has been made so much easier!
Nothing, so far. I've had a great experience using Siteground for my hosting service.
Efficiency. They have great chat support that's 24hrs. Anytime I have an issue, I contact them and the issue is resolved in minutes!
Siteground is reliable, easy to use, and the support is fantastic. Everything I need help or have a question, their support team is there to answer directly and quickly. I haven't waited longer than 10 minutes to get an answer from them and I think this is phenomenal. The up-time for siteground has been as expected and overall they provide a quality product.
Would love to see a staging area (a la WP engine), but other than that I haven't encountered many complaints.
We host our own websites and client websites on Siteground. I've hosted sites that are heavy in media, corporate business websites, eCommerce, and membership. Each have performed beautifully and the support is great.
Clear pricing structure and no constant push for upsells.
Thus far I don't have any complaints about them. I suppose their admin interfaces are on the ugly side but that has zero act on performance.
I needed a more secure solution to provide cpanel hosting for clients once I outgrew shared hosting. My client and testing sites are now stable and safe from one another.