Unclaimed: Are are working at SiteGround ?
SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.
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| Segment |
|
|---|---|
| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SiteGround with other popular tools in the same category.
Daniela, my support person was amazing! It makes me so nervous to do anything related to the website but she walked me through all the steps so patiently.
Nothing! Every time I've had to go to support they've been super-helpful. I haven't had any issues thus far.
I had different companies set up to host the site and the domain (not sure if I'm saying it right) but having everything with them in one place has been great.
SiteGround has a very friendly user interface with lots of large buttons to press instead of trying to find links to their various tools like DNS Zone Editor.
It worries me a little that they are based in Bulgaria. It's not like they can't be reached, or their internet service is poor!
SiteGround is my fifth hosting company in the past 2 years! I had to move from one company to the next because of server hardware issues, router issues, and hubris at one company. They shall remain anonymous, but the superior than thou attitude was not appreciated.
I'm very satisfied with the service. The support team is very polite. They respond immediately! All of my issues have been solved.
Nothing, I'm completely satisfied with the services!
I had problems with migrating from an old hosting service. SiteGround responded immediately!
I am new to working with websites behind the scenes. Learning to use WordPress has presented me with challenges over the past three years, and several times, I have used the SiteGround chat feature. Every time the person has been accommodating, patient, and helped solve my problem or answer my questions.
The chat techs are based in another part of the world. Sometimes, I wish we could voice chat over the phone, but I don't believe that option exists. I have always been pleased with the outcome
They helped me to create a sub-domain for our school that is a branch of our church website. The tech helped me through the entire process step by step, and in accomplishing this, I saved the church some money.
As a new customer to SiteGround, My experience has been very positive. The support has been excellent! The SiteGround support agents are very knowledgeable and have provided very helpful support with my Cloudflare DNS issues. My previous hosting really struggled with Cloudflare DNS Management issues. SiteGround support agents easily handled everything with professional excellence.
I haven't noticed anything I dislike so far.
Cloudflare integration with DNS management. The support with Cloudflare Hosting and DNS management has been extremely helpful and professional!
I appreciate how knowledgeable and patient their support was at helping me resolve my issue.
Nothing. I have no complaints at all. I am satisfied.
Support was helpful for me to resolve a connection problem I was having.
The customer service was instantaneous and I was having an issue with my renewal. After explaining my situation, they were able to figure out a solution that worked for my business.
I did not dislike anything about using SiteGround
I am hosting various WordPress sites for friends, family, and my business
I never have to worry about my website being down or any other issues with my website. It just works 24/7.
Nothing. Never have had one complaint with Siteground.
They host my website, and the primary benefit is that I never have to worry about anything that has to do with my site.
I like how easy it is to access and manage all of my sites form one platform, the upgrade and plan options are really afforable and user friendly!
I have liked everything so far about Siteground, the only thing is that it is hard to get in tough with customer service right away!
We have upgraded our plan for managing our main site with our staging site and it has made life so easy!
So many functions available and cost is good in comparison with many out there.
I'm not a techy person. Their customer service is wonderful. They are very friendly and quick to respond. They don't assist too much with technical questions.
Being in the hemp CBD space, there services give you what is needed.