SiteGround Reviews: 4.3/5 — Solid Choice

Hosting was easy to set up and it's been easy to add additional domains. Customer service have been fast and helpful.

I can't really say I have any complaints so far.

Not provided

What siteground makes them different from others is their uptime and support. I am using it for about two years but have not found any problem regarding uptime and support.

Renew plans are very high. I have not seen any performance difference on mid-tier and higher plans.

I use it for hosting my couple of sites

Simple set up and effective at hosting your website. No frills, straightforward pricing, a great option if you are starting out and looking to just understand how to build and run a website without having to rack up big costs. The company always offers discounts when you first sign up so you will be able to get your website up and running very quickly. The hosting was also reliable, no issues with the site going down or loading speeds.

The dashboard interface isn't as slick as other hosting providers I have used, but it's not the worst either. It could be a little more user friendly but I could also be paying more money so on balance it's a good deal. The customer validation process was a little complicated it involved a telephone call and answering some questions which, although the telephony agent was perfectly friendly, just seemed like information they could have gleaned by using an online form at the time of set up.

Allows me to host a website very cost effectively rather than some of the more premium hosting platforms that come at a premium. You're able to get up and go with Siteground without having to worry about the monthly cost which is really important when you are just starting out.

Customer service, free SSL, WP starter, SG Optimizer plug-in.

I started at a very good price. Come renewal, price rate increased by 400%. My hosting will expire in 3 months and it skyrocketed 10 times.

I haven't really used it that much, because my website is still under construction. No time to finish it.

The power under SiteGround. The per-site visitor limitations might be deterring but come on....if you do get a million monthly visitors you making a load of money and should go for there cloud hosting plans. Did I mention the support? Like is the company a real company for real? The staff is so knowledgable, promote, and eager to help.

I do not like the whole pay double after a year model. I did not signup knowing that part. I understand they need to make money but wish they stated that fact from the begging on their price plan page.

Used a much cheaper web hosting provider....and it was a headache.....site crashes a lot . Switched over to site ground and I finally realised what paying a premium gets you. Hosting on SiteGround feels like hosting a site locally. It is soooooo fast. Even when I am in Africa. I am sooo excited about my switch. Did I also mention the amazing premium tools they have for boosting your site?

It is a simple system to register new users, just with an email and choose a password and voila, it is intuitive and you will not find yourself lost in its pages, its support team is fast and pleasant, have solutions immediately, with assistance 24 hours, 7 days a week, a very good tool, that's why I like it.

A very good tool, the only drawback is its prices that have risen a lot.

SiteGround helped us build the best website, we can also manage it more easily, thanks to this tool the performance of my website has increased.

SiteGround has a relatively low price, and shared hosting packages have excellent performance. Most web pages load time, even web pages with many large scripts and dynamic code, are very fast and usually get high scores in web performance tests. The control panel in the SiteGround account is designed to be simple. For those with basic experience with web hosting tools, SiteGround's web hosting account is easy to manage. Our web hosting account has key features such as MySQL database, email management, FTP account, file manager and account status information. We have gained a lot of bandwidth and storage space, far beyond our hosting needs.

There is nothing special about it. I really don't like SiteGround. If I have to pick it up, then I will say that their price is still a little higher than other similar hosting companies I have seen. If you are looking for an absolute minimum price, then SiteGround may not be the lowest price. I have not noticed as many promotional offers as some other web hosting companies

We use SiteGround to host a variety of marketing materials and business related documents. Our SiteGround account is common internally and can share documents and post information about our services and company news to customers and prospects. Using SiteGround is generally very enjoyable. Whenever we encounter technical problems, they are easy to master and often knowledgeable, at least providing some quality insight into our problems. They are often able to solve our problems completely. The price of SiteGround is perfect for minimizing our expenses.

The main reason I use SiteGround is to effectively host WordPress sites and have a fast page load speed. Although I don't fully understand the underlying technology behind it, SiteGround has a hosted environment that is well suited to the various needs that WordPress relies on. Databases, PHP software and other back-end managed components are mostly top-level. The control panel is simple to use and gives me management flexibility. I also get valuable insights into page performance and other analysis.

Except for the WordPress installation, I don't use SiteGround, I don't have hosting emails, register domain names or have any other common services related to web hosting. If you're looking for a variety of hosting providers that offer a full range of service and support team members, then SiteGround may not be ideal.

The hosting of SiteGround allows me to increase the page load speed of WordPress sites with minimal cost and effort. Visitor feedback is positive, and more people tend to stay longer on many web pages. They also tend to engage in more interaction by watching videos, viewing photo galleries, and registering through our contact and online registration forms.

It has a few number of benefits. 1- it provides very fast WordPress processing speed. 2- sub_domains can be created in a very few steps. 3- email management system is very efficient. 4- they provide services in a very reasonable price.

There is a small list of things I didn't like about siteground. 1- it wastes a lot of time in making ticket and then getting to the support. However, hostinger is only a click away to talk to the experts. 2- I have a MacBook and a windows operating computer as well, it won't allow me to stay logged in on the both devices at the same time.

It was the first paid hosting I have ever used. 1- I was able to finish my website in less time because of it's fast speed. 2- I also had unlimited sub-domains and email for the very first time.

I really like SiteGround ease of use, and the ability to create working website with custom Wordpress installations in no time. Support is live and great.

Price is high, especially after the first year promo. Also i had problems with the daily number of inode usage where they cut off the website, and had to buy a higher price tier to keep it up and running.

Siteground helped us having a website up and running in zero time.

Great support. Fast, clear, easy, and knowledgeable.

Pricing is too high, but also understand support costs involved. They get you in with big first year discounts.

Solutions to problems when needed. Have used for quite awhile.

The services provided at the cost is terrific. They are the best low-cost hosting provider out there! Their uptime is great, customer service is always knowledgeable, available, and helpful, and their service is what I would expect with no surprises.

Their pricing structure sometimes has hidden fees or things you might miss. So double check everything after you've ordered to make sure everything is in order. Contact service to remove any features you didn't sign up for, they're very quick in responding.

I used SiteGround for multiple businesses and hosting situations. It was always reliable and easy to use, have no complaints about the service itself.

They make wordpress hosting really simple and help you out with whatever you need 24/7. It's a basic/advanced service, more economical that hosting our own server and a small team of WordPress experts. They have lot's features - but none are "pro" level for developers. But their support makes up for all rest. It's really great and pleasure to work with them.

They offer many features like 'staging' and 'git' but they are sometimes less than you'd expect. Some advanced security features cannot be achieved, like whitelisting administration panel due to the nature of multi tenancy. I also don't really like the SSL features, but I can do without it. for now.

WordPress hosting for marketing website

Live chat : favorite feature, every time we needed help, it was instant, even if it was something complicated they would scale it to a senior technician. Wordpress Staging: Deploy Wordpress websites with 1-click.

CPU Abuse by other accounts on the same server, i wish Siteground to limit CPU usage per account .. but for many times we had a 503 service unavailable error.

We're using Siteground to host multiple small websites with no need to worry about managing our own servers. Siteground is a cost effective hosting service with excellent customer support ..

We moved to SiteGround approx 2017-2018 because they felt appropriate and affordable for our non-technical, small team that runs our WordPress websites in-house. The manager panel is easy for us to use. I like the easy staging ability, so we can test optimization code and theme changes for the entire site privately before launching live. Support is important to us. Their live customer support was easily accessible, always answers fast, and always solves our problems. (This has changed in recent years - you do now need to go through layers of pages to find the live chat.) I appreciate how their support staff speaks to us in non-technical terms, and patiently walks us through steps when we have issues. Very importantly, they solve problems without heavy upselling. Our previous hosting service would throw confusing technical terms at us and tell us with every problem, that the only solution was to upgrade. Once we saw the pattern, we did not trust them and thus left for SiteGround, which does not do that. Now there is one current issue where I would gladly pay SiteGround for an upgrade, but we'll talk about that in dislikes. The common thread running through all of this is, we're not website developers, we're DIY WYSIWYG website creators for our own business. We're busy creating our products, marketing and serving our customers. We don't want to hire all this out to external agencies and consultants, and increase our costs. We can't spend a lot of time problem-solving technical website stuff and learning all the things the tech world throws at us now. I'm glad SiteGround has been an excellent buffer from that, so we can focus on our business.

This is a newly-emerged dislike. Our email is also hosted at SiteGround. SiteGround recently discontinued the SolarWinds spam protection and now uses their own built spam protection. I would love to pay SiteGround extra to get the SolarWinds protection back. And there aren't many things I LOVE to pay for other than pizza. tequila, and shoes. This change is causing many headaches for us. I found this enough of an immediate ongoing problem that I wanted to note it in a review. If this doesn't improve soon, we'll likely have to move our email hosting out of SiteGround, to an Exchange server. (We will never use gmail.) Note all of our "likes" are based on the fact that we're not technical, we're a smaller team, we need to focus our time on customers. Do you think we want to take on hosting our own email? If you want to host your email elsewhere, the below points might not be an issue for you. New issues since this change: 1) The new spam protection lets too much obvious spam in our inbox. SiteGround says the protection is based on your "natural behavior." If our natural behavior is looking at dangerous obvious phishing emails in our inbox, and blocking the senders, sure, that's our natural behavior. But I don't want to see that in the first place! I cannot think of an example of when the previous spam protection allowed a password phishing attempt to hit my inbox. It simply didn't happen. I'm worried about our employees falling for this. 2) The sheer amount of cold spam emails now hitting our inboxes is annoying. We wade through them to see legitimate emails. I hit "block" "block" "block" but frankly I don't want to see these in the first place. 2) The new spam protection doesn't work well when we add a sender in our junk folder to safe sender list. I found many emails I want landed in the junk folder. I've tried "never block sender" and "never block sender's domain" many times. They still go to the junk folder. 3) The first three points are annoying. Another issue was worse, it caused problems for our customers. We have a SaaS app that sends automatic transactional emails using email addresses hosted at SiteGround. These emails reliably delivered for more than two years. The day the spam protection changed for our account, we started getting complaints of non-delivery from customers. Sendgrid showed our emails failing delivery due to spam blocks. Our reputation is 100%. We don't do cold marketing emails. SiteGround's support of course said the issue was the IP address. Could be true, but is the date when problems started only coincidental? We upgraded our plan with Sendgrid which added a significantly higher monthly expense, but it solved the problem. 4) There's no visibility into which emails are blocked from reaching us. We used to be able to scan for blocked emails and set rules. Sometimes customers have gmail and yahoo addresses with higher risk of spam blocking``. Sometimes prospects and customers at businesses that run heavy cold email campaigns wind up blocked from reaching us. We used to be able to see and fix this. Now we have no visibility. Prior to this spam protection change, I had no complaints about SiteGround. We like the website hosting. This change with spam might become a dealbreaker for the email hosting.

SiteGround's product and support allows us to focus on our customers, not on our website.

Overall quality: SiteGround offers outstanding quality for all websites hosted on their Google Europe Server Farm. The performance is reliable and fast, ensuring a good user experience. Ease of use: SiteGround's proprietary interface and admin panel are intuitive and easy to navigate. Even less experienced users will be able to manage their websites without any issues. Customer support: SiteGround's customer support is of the highest quality. The live chat is available in Italian (although sometimes translated), providing immediate and professional responses to user inquiries. Value for money: SiteGround offers excellent value for money. Their rates are competitive and provide a range of valuable features and services, such as daily backups, staging, and easy and quick migrations. Easy installation: SiteGround's installation process is simple and fast, without any complex hurdles. Even less experienced individuals will be able to set up their website in a few steps.

Limited storage space: With the most expensive subscription, the 40GB of space can be considered somewhat limited. It is necessary to closely monitor resources, such as Inodes and CPU load, to avoid slowdowns. No longer hosted in Italy: While SiteGround was previously hosted in Italian territory, this option is no longer available. However, the service remains reliable despite the absence of an Italian infrastructure.

Performance and Reliability: SiteGround's infrastructure and server setup are designed to deliver exceptional performance and reliability. By leveraging Google Cloud infrastructure and advanced caching technologies, SiteGround ensures that websites hosted on their platform load quickly and operate smoothly. This solves the problem of slow-loading websites and server downtime, providing a positive user experience for visitors and minimizing disruptions for website owners. Ease of Use: SiteGround offers an intuitive and user-friendly interface, making it easy for website owners to manage their sites. The proprietary control panel provides straightforward access to essential features, such as domain management, email accounts, backups, and security settings. SiteGround's user-friendly interface solves the problem of complex and confusing website management, allowing users to make changes and updates effortlessly. Customer Support: SiteGround is known for its exceptional customer support. Their team of experts is available 24/7 via various channels, including live chat, ticketing, and phone support. SiteGround's support team assists users with technical issues, server optimizations, and general website-related queries. By providing reliable and responsive customer support, SiteGround helps users overcome any challenges they may face, ensuring a smooth website management experience. Security and Backup: SiteGround prioritizes website security and offers robust measures to protect websites from threats. They provide a range of security features, including proactive monitoring, SSL certificates, and custom firewall rules. Additionally, SiteGround offers daily backups, ensuring that website owners have a reliable restore point in case of data loss or accidental changes. This solves the problem of potential security breaches and data loss, giving users peace of mind. Scalability and Growth: SiteGround's hosting plans cater to websites of all sizes, from small personal blogs to large e-commerce stores. Their infrastructure is designed to handle traffic spikes and provide scalable resources to accommodate growing websites. This solves the problem of limited resources and the need for seamless scalability, allowing users to expand their online presence without any constraints. By addressing these problems, SiteGround benefits its users by providing reliable performance, easy website management, robust security, responsive support, and the ability to scale their websites as needed. Ultimately, SiteGround allows users to focus on their core business or content creation, knowing that their website is in capable hands.

In addition to the excellent quality of service, fast and secure servers, make many training videos, not only for the proper administration of the hosting service, but to get better performance on websites.

What I liked the least, and in fact for that reason I changed supplier, is that they recently increased their rates, in my opinion, too high. One of the reasons why I purchased the service with them was precisely because of their very competitive price.

For a year I had my websites hosted with them, during which time they did not present any availability or security flaws.

Pricing tiers are very reasonable. Sites seem to be very stable as well.

It's a lot less user friendly than previous hosting companies that I have used.

We needed somewhere to host our sites, and as we acquired new clients, the pricing for our previous provider became too much. Siteground provides affordable hosting that is reliable.

its good fast responsive and is easy to use everything is self explanatory

it should give some custom options for developers .. i was trying to update php to use composer but putty doesnt let me becuase php was not updated although i updated the php for my subdomain in php manager

hosting

The price is good, and the fact that they have shared hosting (which WPMU does not) is a good thing. They are pretty reliable and I will say that the SG Optimizer plugin is pretty great for what it does to SiteGround hosted websites. It's a must.

The support for SiteGround has taken an absolute nosedive over the years. Before they were very responsive and helpful with issues, but now you can't get a hold of someone and they make it very confusing to even try. This is TERRIBLE for beginners, so I can't recommend.

I host some of our smaller websites with SiteGround. The shared hosting is a good value if you can get several websites on a single account. If you know what you're doing and how to manage things yourself when they break, you're in good shape.

That I can speak to an English speaking human in Europe within a few minutes. This was a big improvement from my previous host which required me to contact India and then have the language/lifestyle/humour barrier ontop of my non-tech abilities. The customer facing staff are very polite, friendly, knowledegable and... PATIENT.

I was moved to a new server, without being told what I'd need to change/check/fix prior and during. It was assumed I was tech savvy to do this. So my site was unavailable for 2 days. The ball gets dropped between selling me add-on and activating it. I would like an occasional check by a tech person to say whether I have paid servcies that I have no switched on/activated correctly, or tips to increase speed of site.

I sell handmade artisanal products through the site so it needs to be online 24/7 - this has not been the case.

The service is all managed, the interface is good, and we can get chat assistance quickly.

We face an outage of the site today, after connecting to the interface I discover this is planned maintenance advertised into the admin portal. Support tells it's because it was urgent and they need to patch immediately. This is false since I discover other planned maintenance for tomorrow and 2 days later. We did not receive any notification by any means which is unacceptable. Unavailability alert wakes up several people at night, it has a huge cost!

Managed instance for WordPress, we did not have to maintain VM

Siteground provides you with some good features but you've to pay price for it. The best feature is the speed optimization. It really does wonder with increasing the page loading speed of a website. It provides integration with Cloudfare CDN which helps in loading a web page much faster. It also provides a free SSL certificate (it changes your URL from http://example.com to https://example.com). Basically, it improves the security of the website. Siteground provides it for free, but if you buy it from GoDaddy, it's usually expensive. It also provides an efficient cache policy to make the website load faster.

It is really really expensive. It almost feels like it's overpriced. If you are just starting your business online, there is no way that you can afford to host your website on SiteGround unless you have some serious amount of money. The file manager looks like it can use an update because it is not that user friendly. If you're used to the file manager of CPanel, this is something that you won't like. There is almost no difference when you choose to buy subscription for a long duration like 1 to 2 years as compared to 1 month rate.

I have published one of my client's website on Siteground since the client had fixated on it. Now the website does load faster than it used to before. The support tickets are also resolved within one or two days. But I personally feel like it is not worth it.

Siteground provided a good and stable web hosting for my website. Consistent up time.

I initially went with Siteground because of the sign up promo deals they run are great. I was paying less than $50 a year for two years, and loved them. But after being a customer for 2 years...I went to renew, and the only option was at full price. $175 per year. Price jump, ok...inflation, whatever. But THAT much of an increase sent me into the depths of google searching for a new web host service. I ended up going with Interserver, and I must say, I get the same level of service as I did with Siteground. The difference is this, Interserver's price is $15 every 3 months. Not each month, $15 total for 3 months. SOLD! It was adios Siteground, and yes I was nervous there would a lesser quality to my website. I'm a musician, and don't need a tons of add ons when it comes to hosting my site, but I was nervous cuz...change. But let me tell ya folks, I notice zero difference. Both run off Cpanel & have similar interfaces. My website's up 100% of the times I check. Navigates fast & smooth...just A LOT cheaper than Siteground was trying to charge me after being with them for two years.

Stable web hosting.

Their Support and Turnaround Time is good, they sometimes help you in live chat itself

Siteground servers are not much effective, if you are having little big ecommerce website, Caching issue worst then any other servers.

Siteground was having really nice hosting but within few months whatever the reason, their server went worst. No doubt Siteground support is good, but we were having lot of issues with it. We are afiliate partner of siteground, and we have recommanded this hotsing to lot of our customers, but within few months, they started complaining. The major issue we were facing due to their caching system. Its really worst.

I like NOTHING about SiteGround. I used them for less than 2 months after switching from A2 Hosting. Anything that would've been positive (like live chat support) is completely irrelevent because their hosting services are unreliable to say the least.

I have never worked with a company that gave me so much stress. I started with their shared hosting, this wasn't enough and they recommended upgrading to their (expensive) VPS service. Soon after this supposed upgrade, my (client!!) websites started going offline. Tons of issues arose. This was supposedly the RAM etc. but after switching to CloudWays I NEVER experienced the issues again that I had with them. It wasn't my fault, it was theirs. They cost me so much. Not only was their service way too expensive for what it is, because of the issues, they gave me a ton of stress and shame towards my clients. Luckily I made the decision to switch to CloudWays and I never looked back!

I didn't solve ANY of the problems I was trying to address (namely speeding up my sites - A2 Hosting never really let me down, I just needed my websites to be faster!). Hence why I quickly switched again.

There is nothing I like about Siteground

They have terrible support. They are either not capable or knowledgeable. Either way the customer suffers. Enough bots asking inane questions. Chat "people" have no clue

They are providing me with a commodity service. There are so many competitors that provide the same service and they do not excel in the field

Easy to use. Good features. Fast. Good staging features.

The promotion offer is 10% of the existing customer price, but can only be utilized by new customers, so you will have to change the platform (I changed to hostinger) and you cant control DNS email if you don't have a hosting plan.

Easy Wordpress hosting

You can easily add resources to cloud hosting accounts

Support. Their support used to be excellent, but over the last few years it has become poor

The cloud hosting service makes it easy to host sites

The cache seems to work. However, it does require the end user to correctly understand and configure those cache settings. If/When done incorrectly, cache settings have no -or even a negative- effect of the site and the end user experience.

No WordPress support. When WordPress end users or WooCommerce Store Owners have questions, there simply MUST BE someone on the other end of the line to answer those questions. It has to be baked into the price of hosting. Making those prices so low, that SiteGround is now NOT providing any type of WordPress support is simply unacceptable.

None. I am no longer using them nor recommending them to any WooCommerce store owner.