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SiteGround Web Hosting Providers logo
SiteGround
Reliable Web Hosting Solutions
4.3

( 256 )

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SiteGround Reviews: 4.3/5 — Solid Choice

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to Bluehost?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
1-click installs / app installer
Automatic price locking beyond promotional period
Backup and Restore
Backup & restore options
Bandwidth Allocation
Bandwidth / Traffic limits
Caching Options
CDN Integration
CDN / performance enhancers
Choice of operating system (Linux, Windows)
CMS Integration
Control panel / GUI for management
SiteGround Media
SiteGround video thumbnail
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SiteGround 4
SiteGround Screenshots
SiteGround screenshot 1
SiteGround screenshot 2
SiteGround screenshot 3
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 16, 2026
SiteGround Web Hosting Providers logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
May 09, 2016
 Source
Overall Rating:
4.5
AR
Armando R.
Designer
Share
"My go to for wordpress hosting"
What do you like best about SiteGround?

My favourite feature is the auto updates in the WordPress managed hosting. I feel that i don't really need to worry about performing regular updates in my clients websites. When you have a lot of websites developed it can be a pain to update them all one by one. With my siteground hosting i feel much less overwhelmed by this tasking, which can be boring and time consuming. Another great feature is the daily auto backups. When working with WordPress this is a must and i feel much safer when installing new tools. It also saves me a lot time and money in a subscription fee to an auto backup plugin.

What do you dislike about SiteGround?

There is not really anything that i dislike but it would be nice to have phone support outside the US. Anyway, the support works good enough for me. I also wish that in their startup plan we could have the abilty to install more than one websites hosted.

What problems is SiteGround solving and how is that benefiting you?

Losing less time in maintenance updates in all my clients websites. Feel safer with the daily auto backups and less worried when making changes or installing new plugins.

Small Business (50 or fewer emp.)
Apr 18, 2016
 Source
Overall Rating:
4.5
MS
Michael S.
Web Application Developer
Share
"Great managed hosting with terrific customer suppport"
What do you like best about SiteGround?

Customer support; I'm an experienced user and the few times I've needed their support they have been timely and helpful.

What do you dislike about SiteGround?

The control panel; I'm not a big fan of cPanel despite it being used as a hosting standard.

What problems is SiteGround solving and how is that benefiting you?

I host several websites that don't require a lot of resources and where the clients aren't willing to pay much. With SiteGround, I get reliable hosting at a reasonable price.

Small Business (50 or fewer emp.)
Apr 05, 2016
 Source
Overall Rating:
4.5
MN
Muhammad Imran N.
Blogger
Share
"SiteGround is the Best Hosting Provider in My Experience"
What do you like best about SiteGround?

Along with advanced hosting features, It's in-house made cache system is the best on, and ease of use.

What do you dislike about SiteGround?

Well hosting is great, features are also awesome, I am disappointed with per month page views limitation. They have to increase it just like others.

What problems is SiteGround solving and how is that benefiting you?

You don't have to worry anything about hosting problems. their support team will help you when you have any issue. And its the best thing they provide at affordable prices.

Small Business (50 or fewer emp.)
Mar 20, 2016
 Source
Overall Rating:
4.5
BD
Brianna D.
Web Design Diva
Share
"Extremely reliable, moderately priced host with fast servers!"
What do you like best about SiteGround?

I've used plenty of other hosts before, and I usually went with the big name companies and their affordable plans. Since I was using the accounts for side projects and not to make money, I couldn't justify spending a lot of money on a hosting account I wouldn't use all that frequently. When I did work on my side projects using those servers, it was a nightmare. Between the hosts going down and the sites loading slowly, I wasn't productive at all. My own personal website was hosted there as well, and it was constantly loading slowly or not at all. I couldn't have that happen, so I decided to research other hosting companies. I got referred by a good friend of mine to SiteGround, and I'm never going to another host again. After over two years, my site hasn't gone down once. It always loads extremely fast, and I don't have any issues working on side projects on the server either. They aren't THAT expensive, but compared to the extremely cheap (and crappy) hosts out there and the account not being a money maker for me, anything more than free is expensive.

What do you dislike about SiteGround?

I've only been with SiteGround for around 2 years, and honestly there really hasn't been anything that I haven't liked about them. As I stated before, it is a bit more expensive than other companies, but it's well worth the few extra bucks a month. Not having my personal website go down frequently is a huge plus.

What problems is SiteGround solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Nov 26, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Prompt response"
What do you like best about SiteGround?

Always online for support and seem to get through quickly

What do you dislike about SiteGround?

V Expensive as a site grows and requires more resources

What problems is SiteGround solving and how is that benefiting you?

Usual Wordpress hosting

Small Business (50 or fewer emp.)
Jan 21, 2023
 Source
Overall Rating:
4.0
MD
Marc D.
Manager
Share
"Really great service"
What do you like best about SiteGround?

Rich with features, but has the best service I have seen from any host.

What do you dislike about SiteGround?

It's a little expensive and also navigating around the platform could be a bit better.

What problems is SiteGround solving and how is that benefiting you?

DNS and WordPress hosting

Small Business (50 or fewer emp.)
Dec 20, 2022
 Source
Overall Rating:
4.0
Enrique G. avatar
Enrique G.
Acogido Al Psi De Telefónica
Share
"SIteground un buen servicio de Hosting"
What do you like best about SiteGround?

La estabilidad del servicio. La aplicación Site Tools ropietaria de SiteGroun es muy intuitiva. Permite acceder a los diferentes sitios creados de forma fácil con apartados de todo lo que se necesita para crear una web y mantenerla. Tiene certificados SSL gratuitos para todas las webs y tiene dos plugins muy prácticos como el de SG Optimizer y SG Security

What do you dislike about SiteGround?

Que hayan pasado el servicio de soporte a sólo chat t el acceso al mismo no es nada intuitivo teniendo que abrir un tiquet de soporte ficticio para poder accder al chat. Decir en todo caso que los profesionales que atienden el servicio son muy buenos y resolutivos

What problems is SiteGround solving and how is that benefiting you?

La seguridad para mí es fundamental. Me permite dormir tranquilo sabiendo que es un hosting profesional que además guarda copias de seguridad de forma que si se produce un incidente se puede reponer la web a golpe de click. Me ayuda recibir semanalmente un informe de las webs, con el tipo de tráfico y si ha habido algún incidente de seguridad

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
4.0
AD
Ankush D.
Owner At Plattershare
Share
"Good shared hosting"
What do you like best about SiteGround?

Easy to navigate control panel. Everything was so easy to find from creating database to file explorer.

What do you dislike about SiteGround?

Quite high prices from the second year onwards.

What problems is SiteGround solving and how is that benefiting you?

Easy to use reliable hosting service that works efficiently.

Small Business (50 or fewer emp.)
Aug 03, 2022
 Source
Overall Rating:
4.0
Michael C. avatar
Michael C.
Internet Marketer
Share
"Good fast hosting provider...innovative and always looking to improve."
What do you like best about SiteGround?

The optimiser plugin is very useful. The setup of things like A records and so on is always very quick and hassle free. It's easy to keep all your websites separate so you can see easily what needs attention.

What do you dislike about SiteGround?

The renewal fees are too big a gap in price on initial payments. Downtime though rare should always be communicated by email so customers can make changes.

What problems is SiteGround solving and how is that benefiting you?

Multiple website hosting at a competitive price with modern architecture and forward thinking ideas.

Small Business (50 or fewer emp.)
Jul 12, 2022
 Source
Overall Rating:
4.0
Lee M. avatar
Lee M.
Owner
Share
"Overall Good, badly let down by their new CDN"
What do you like best about SiteGround?

WordPress support, Site Tools ease of use. site support contact, Speed of Servers. Overall a great service.

What do you dislike about SiteGround?

The highly touted new CDN is not an improvement or even an option for everyone, specifically, if you have multiple clients that you host for, and can only repoint the websites via a-records, the new CDN is available for you. This CDN is only available if you point to their nameservers, an option not available to all developers/web designers.

What problems is SiteGround solving and how is that benefiting you?

This issue for me was dismissed, they kept telling me to change nameservers, when I said it was not possible, they just said oh well, use an alternative CDN service, I know I will not be the only SiteGround customer that will have this issue.

Small Business (50 or fewer emp.)
Jun 10, 2022
 Source
Overall Rating:
4.0
Darrell (DC Scott) C. avatar
Darrell (Dc Scott) C.
Project Manager, G Cdocs Implementation
Share
"Simple, clear and responsive."
What do you like best about SiteGround?

Tutorials and help documentation are clear. I was able to get my site up and running with a basic understanding of Web protocols.

What do you dislike about SiteGround?

Nothing stands out as an item to dislike. The site performs as expected and integrates well with WordPress site builders.

What problems is SiteGround solving and how is that benefiting you?

SiteGround solves the problem of standing up and maintaining web servers. This benefits me by removing the necessity to stand up, configure and maintain servers.

Small Business (50 or fewer emp.)
Apr 20, 2022
 Source
Overall Rating:
4.0
Naor B. avatar
Naor B.
Digital Manager
Share
"Great hosting service for newbies"
What do you like best about SiteGround?

Service. They are always there and superfast. It was hard to find another hosting service with such an experienced and patient service. I'm fully pleased by this matter.

What do you dislike about SiteGround?

Pricing. It's not that they are not transparent - they do. But for a newbie like me about a year ago, I didn't noticed the pricing and rushed to register to Siteground and unfortunately, couldn't see that they are one of the most expensive hosting service for the 2nd year and beyond.

What problems is SiteGround solving and how is that benefiting you?

Mainly website migrating services in addition to professional building for a website with the use of FTP and a great back panel created by these amazing guys. This is one of the greatest benefit from them.

Small Business (50 or fewer emp.)
Sep 03, 2021
 Source
Overall Rating:
4.0
Guru L. avatar
Guru L.
Direct Response Saas Copywriter
Share
"My subscription expired but I promised to leave a review"
What do you like best about SiteGround?

So when my subscription expired, I didn't have the funds for renewal. I had invested so much in design and content of copytecher website. I was also busy and didn't get time to backup. But long afrer the deadline, their Customer Success Manager, Petar, intervined and I got my 5GB backup. I like the fact that they know how to handle customers. They're human.

What do you dislike about SiteGround?

The expensive renewal fees. It's nice for first time users and also those with a budget.

What problems is SiteGround solving and how is that benefiting you?

Web hosting

Small Business (50 or fewer emp.)
Aug 12, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great hosting platform to set it and forget it."
What do you like best about SiteGround?

Super simple, haven't had to make any adjustments within the platform since setting up other than paying to renew the subscription each year.

What do you dislike about SiteGround?

Lately we've been having problems with the cache not clearing and having to go in manually to clear it in order for changes to our website to show on the user's end.

What problems is SiteGround solving and how is that benefiting you?

Works well for our needs. Our site is quite hefty having over 50 properties listed and each property having multiple photos attached--site ground works great at loading the site quickly.

Small Business (50 or fewer emp.)
Apr 20, 2021
 Source
Overall Rating:
4.0
HP
Hanna P.
Customer Support Specialist
Share
"I wish I would have started with SiteGround right off the bat"
What do you like best about SiteGround?

Site ground offers an easy-to-use, logical, and powerful website hosting platform. My site speeds improved drastically after moving to their platform! I also appreciate that they were able to take care of the website move for me. I am short on time and being able to have their team take care of this while also ensuring everything was set up correctly was a huge bonus.

What do you dislike about SiteGround?

I struggled understanding how to use site ground at first, but that was really user error and after the quick learning curve I no longer have issues.

What problems is SiteGround solving and how is that benefiting you?

The biggest problem I was facing was site speed the hosting servers constantly crashing when I was with my other web host. SiteGround solved all those issues, it is well worth the cost for a fast site. The added speed will reduce bounces and increase conversions!

Enterprise (> 1000 emp.)
Apr 11, 2021
 Source
Overall Rating:
4.0
Jordan H. avatar
Jordan H.
Software Engineer
Share
"A multi-National Website hosting service"
What do you like best about SiteGround?

The tool provides an international default server from where your website is hosted. It not only helps increase your web speed but also helps in regional SEO. The system is very easy to setup with an excellent UI and stable stagging environment. The tool also provides a free SSL certificate for all your connected websites. The tool also provides a specialized WordPress and WooCommerce environment for better performance.

What do you dislike about SiteGround?

Pricing system is somewhat complicated and some features are available to users that are running siteground for more that 1 to 3 years. Server performance issues are also experienced when the system is over logged with traffic. Website builder is also very poor with less templates options to choose form. Storage limits are present in all available packages. Upgrading a package sometime become absolute necessary as former can’t keep up with current work load.

What problems is SiteGround solving and how is that benefiting you?

Siteground hosting service is one of the fastest and most reliable out there. The option for default servers allows us to deliver our target audience with maximum performance. The also causes server downtime is some of the heavy traffic regions. Price tag is also fare and sometimes not justifiable for the new users. The support team is also very good and rectify any problem as fast as possible.

Small Business (50 or fewer emp.)
Jun 23, 2020
 Source
Overall Rating:
4.0
SM
Sarah M.
Founder
Share
"Great for Wordpress Hosting"
What do you like best about SiteGround?

Siteground customer service is top notch. Every time I have had an issue they have fixed it right away and worked with me to get my site operating the way I expect it to.

What do you dislike about SiteGround?

If you have a site with high traffic Siteground might not be the best for speed purposes. However, a site with traffic under 100,000 visitors per month will likely have no problems with the speed.

What problems is SiteGround solving and how is that benefiting you?

Their hosting is affordable and does exactly what I expect it to do.

Small Business (50 or fewer emp.)
Nov 23, 2019
 Source
Overall Rating:
4.0
MV
Maria "Muddy" V.
Ceo
Share
"Affordable Hosting Service"
What do you like best about SiteGround?

Outstanding support, always available to answer the question and assist you through the simplest issue to the most complicated. First-year savings are huge. 1 year of hosting with email for under 50 dollars depending on the tier you get.95 percent of customer care reps are very helpful. Great WordPress tools along with a huge list of features.

What do you dislike about SiteGround?

Sometimes there seems to be a language barrier, not sure where they are based out of but there is a noticeable language barrier. Very limited phone support but chat available 24/7

What problems is SiteGround solving and how is that benefiting you?

Web hosting for our website.

Mid Market (51-1000 emp.)
Sep 05, 2019
 Source
Overall Rating:
4.0
WN
William N.
Marketing Associate
Share
"A diamond in a haystack of good value web hosts"
What do you like best about SiteGround?

The value of what we get a SiteGround for the monthly fee is very good. We get all the tools we need to run many different types of websites. We can use several different CMS applications, like WordPress, or host basic HTML pages, which are great for quick landing pages. The speed of the page loads is among the best I've ever seen at this price point. SiteGround has a good reputation and isn't some super new unknown company. I like that there are reviews from experienced professionals out there. It gives me more confidence in using them.

What do you dislike about SiteGround?

For people that lack basic web programming and design skills, this isn't the easiest platform to use. SiteGround doesn't have the simplicity that some web builder companies have. Companies like Wix and Squarespace provide more backend tools that allow the user to worry more about the basic design and not as much about web pages structures and databases.

What problems is SiteGround solving and how is that benefiting you?

SiteGround has served as an open-ended web hosting account that we can use to post content of all kinds. We can post marketing graphics, submit forms, documents and full web sites. SiteGround has been a very good value and versatile enough to fit most of our online media needs. We can add several FTP accounts to our SiteGround account so that multiple users can manage our hosted files. We don't have to dedicate one person to take care of our web media management.

Enterprise (> 1000 emp.)
Jun 29, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"High quality web service at a good price."
What do you like best about SiteGround?

SiteGround is a web hosting company that offers completely reliable servers and offers free migrations to GrowBig and GoGeek users. SiteGround inspires confidence when pages like WordPress.org and Drupal.org recommend it, offers good plans to new users, the server uses the web with advanced server speed technologies (SSD, HTTP / 2, integrated Cacher, NGINX and more ). It has a customer service team that perfectly fulfills its task. It gives you speed for our web pages no matter how big the scripts or dynamic codes are, SiteGround also offers an easy-to-use control panel with management flexibility and keeps you informed about the performance of your page with a completely updated system.

What do you dislike about SiteGround?

I do not have anything in particular that I do not like about SiteGround, but I have to be a strong person with criticism. Siteground does not offer as many offers to its users unlike other similar applications that offer more advanced services, so its costs are relatively high.

What problems is SiteGround solving and how is that benefiting you?

I like to use SiteGround in my company to store any kind of valuable document about marketing and advertising that is beneficial for our company, SiteGround fulfills its purpose in a clean and very fast way, something that differentiates it from other applications, sometimes I have had some problem, I communicate with the customer service and they have treated me well and resolved my cases. With Siteground you will no longer have problems with Hosting, since they offer you a good service here. It is good to associate it with WordPress to obtain a maximum performance of both.

Mid Market (51-1000 emp.)
Mar 08, 2019
 Source
Overall Rating:
4.0
HJ
Hugh J.
Producer
Share
"Super Fast Page Loads and Relatively Low Fees"
What do you like best about SiteGround?

The main reason I use SiteGround is to host WordPress websites efficiently and with fast page loading speeds. Though I don't fully understand the underlying technicalities behind it, SiteGround has an hosting environment that works well with the assortment of needs WordPress relies on. The databases, PHP software and other backend hosting components are mostly all in top form. The control panel is simple to use and provide me with management flexibility. I can also get valuable insight into page performance and other analytics.

What do you dislike about SiteGround?

I don't use SiteGround for much else other than the WordPress installs, I don't host email, register domains or have any other common services related to web hosting. If you're looking for an all-in-one type of hosting provider that is well-rounded with a vast array of services and support team members, then SiteGround might not be ideal.

What problems is SiteGround solving and how is that benefiting you?

SiteGround's hosting has allowed me to boost page loading speeds on my WordPress websites with minimal cost and effort. Visitor feedback has been positive and more people tend to stay longer on many web pages. They also tend to interact more through watching videos, viewing photo galleries and signing up through our contact and online registration forms.

Small Business (50 or fewer emp.)
Feb 14, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Web Host"
What do you like best about SiteGround?

Very simple, cheap, and reliable. Tried other options first, but SiteGround is superior.

What do you dislike about SiteGround?

There is not really anything I dislike so far.

What problems is SiteGround solving and how is that benefiting you?

Simple hosting platform for my business website.

Small Business (50 or fewer emp.)
Feb 04, 2019
 Source
Overall Rating:
4.0
JC
Jade C.
Business Owner
Share
"Nice Customer Service, Not Very Intuitive"
What do you like best about SiteGround?

I chose SiteGround as a host because of their 60% off start-up special. It was an affordable option that offered what I needed: reliable hosting, cPanel, Wordpress auto-installation, and an email address. When I had a billing issue, the staff was friendly and resolved it within reasonable time. It was pretty easy to set up with my domains and easy auto WP installer.

What do you dislike about SiteGround?

Navigating around my admin area isn't very intuitive and some of the tutorials are outdated. When I tried to look up how to do something on the Siteground site, the tutorial's platform wouldn't match the platform on my screen or it would direct me to a dead link.

What problems is SiteGround solving and how is that benefiting you?

Site hosting multiple websites for my businesses.

Mid Market (51-1000 emp.)
Jan 30, 2019
 Source
Overall Rating:
4.0
JG
Justin G.
Mean Stack Developer
Share
"great control panel, easy to use, fast speed of wordpress"
What do you like best about SiteGround?

Siteground was the first hosting company I have used, they have an extremely easy control panel area, you can do most of your work with that, it supports multiple platforms like wordpress and joomla etc.

What do you dislike about SiteGround?

I was really disappointed by the support. There was a time I was working on my wordpress website and it broke down, I created a ticket, which also took me a while to learn the way of doing it, they replied after 45 minutes. It was a terrible experience. I wish if there was some live chat option to cater all the needs of a user.

What problems is SiteGround solving and how is that benefiting you?

I used SiteGround hosting to host my website

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"easy to use, awesome fast support"
What do you like best about SiteGround?

great support, had a small website in siteground and the installation was a breeze. if you need bigger traffic solutions, maybe you would have to switch

What do you dislike about SiteGround?

speed for south american locations is not perfect as there are no servers there. one might need to use cloudflare or similar services for optimization.

What problems is SiteGround solving and how is that benefiting you?

web hosting

Small Business (50 or fewer emp.)
Jun 15, 2017
 Source
Overall Rating:
4.0
JH
J Lee H.
Principal
Share
"Good hosting service"
What do you like best about SiteGround?

I've always been able to get support easily via chat when I needed it. I have an iWeb site and a WordPress site hosted at SiteGround and haven't had any problems.

What do you dislike about SiteGround?

I haven't experienced anything negative at this point.

What problems is SiteGround solving and how is that benefiting you?

I use SiteGround for a simple business website built on iWeb and a WordPress site. I was previously hosting the iWeb site at MacHighway but when everything went bad at MacHighway in 2013-2014, I looked for a new place to host and chose SiteGround. I was impressed by their instant support via chat (or nearly so), and the people have always been so friendly. The WordPress site I've only hosted at SiteGround. When deciding where to take my MacHighway business, I was a little leery of SiteGround because they are incorporated in Panama yet their offices are in Bulgaria, but I read many, many reviews and didn't see anything to cause concern, so I went ahead and signed up. Everything since I've signed up has worked well.

Small Business (50 or fewer emp.)
Mar 10, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Siteground user for almost 2+ years"
What do you like best about SiteGround?

I loved their support and ease of use. I also liked that they've used CPANEL which is an easy way to manage my websites. I can easily add new domains, subdomains, redirects, CRON jobs, emails, and the one click installer is a great way to save time and money in installing websites.

What do you dislike about SiteGround?

Expensive for hosting plans. One of my sites got a lot of traffic from the search engines in just a few months. After reaching about 50,000 - 100,000 visitors per month, my siteground hosting account was notified because of this shared CPU resource hog. I needed to upgrade my hosting plan if I want to keep this website inside my siteground account. What I did was I had to move this high traffic website to a more practical website hosting plan.

What problems is SiteGround solving and how is that benefiting you?

I needed to host a high traffic website, moving from a standard shared hosting plan to Siteground's Geek plan helped solved the issue until I got more traffic to my site again. Iniitally siteground was able to help me scale resources but the high traffic needed more server resources. And this is when they've wanted me to upgrade on a higher hosting plan which was also more expensive.

Small Business (50 or fewer emp.)
Apr 06, 2016
 Source
Overall Rating:
4.0
JC
Jennifer C.
Founder
Share
"Reliable Hosting and Excellent Customer Service"
What do you like best about SiteGround?

SiteGround has exceptional customer service and shines in situations where there's a client that's inexperienced with the technical side of running and maintaining a website. Simply put, they'll hold your hand and fix things for you. Support tickets are answered in minutes and the tone is always polite and professional. The hosting itself is reliable. I've hosted websites through SiteGround since 2007 and rarely experience any downtime on any of my sites or my clients'. Slowdowns are also rare.

What do you dislike about SiteGround?

The script execution limits are low with SiteGround's hosting. If your site starts getting real traffic, you'll have to upgrade to a more expensive plan. That may seem like a no-brainer, and I would never expect a simple shared hosting plan to handle a million visitors a month, but the limits are surprisingly low. I also dislike the payment options. You can pay every three months on the GoGeek plan, but the lower plans only allow for yearly payments. There is no PayPal option, either.

What problems is SiteGround solving and how is that benefiting you?

I've never had to hire outside technical support when using SiteGround. If I have a phpBB install that's throwing errors, a support ticket is all that's needed. They also have a useful knowledge base/FAQ that's well written. Those two combined have saved me a lot of time over the years.

Small Business (50 or fewer emp.)
Apr 04, 2016
 Source
Overall Rating:
4.0
NV
Navid V.
Founder
Share
"Their price is worth just for their support alone!"
What do you like best about SiteGround?

Their offering tech wise are pretty much industry standard but with a few "cherries" on top - such as their bug/patch fix before the script developers. But one thing that separates them from the rest is their support. Unlike other services whom send you links to their guides or on a goose chase to solve the problem, they do it for you and make sure it never occurs again.

What do you dislike about SiteGround?

There's always room to dislike a services price but nothing I regret. Another sacrifice I had to make switching, being a user in Sweden, nearest server is Amsterdam, but just recently they added London as well.

What problems is SiteGround solving and how is that benefiting you?

I switched to Siteground from previous host because of their backup solutions, wordpress dedicated service and of course their support whom helped me move my sites to their service.

Mid Market (51-1000 emp.)
Apr 03, 2016
 Source
Overall Rating:
4.0
Edward C. avatar
Edward C.
Drupal Developer
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"One of the fastest web shared hosts I've ever used!"
What do you like best about SiteGround?

Siteground is a great company offering great hosting services to their clients. The best thing I like about Siteground is how fast their web hosting service is - the average response time of the shared server that I was hosting my website was under 200ms - and they always seem to keep their hardware up-to-date and upgraded from time-to-time. Another thing that caught my attention for Siteground was their offering of advanced caching features - which you don't see many hosting providers have. Coming from a technical background and doing freelance work with clients, this is crucial to any large site that has to go live. They offer memcached, the option to enable Google's PageSpeed module, and provides notices to make sure that your website is up to par with the latest speed guidelines. Since I am a developer who works a lot with large and complex CMSs like WordPress and Drupal, Siteground is a great option because they have specific directions on hosting these systems. The lowest plan that they have is $6.95/month, which is hard to beat! I am definitely going to continue using Siteground for all my needs.

What do you dislike about SiteGround?

The only thing that I dislike about Siteground is that their plans don't offer a lot of storage or bandwidth. There is no month-to-month shared hosting plans and if you are a Windows server user, you're out of luck.

What problems is SiteGround solving and how is that benefiting you?

I am solving the problem of finding the right hosting provider to host my clients' websites. Benefits are ease of use, cheap pricing, and the best hardware out there of any provider.