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SiteGround
Reliable Web Hosting Solutions
4.3

( 256 )

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SiteGround Reviews & Product Details

SiteGround Overview
What is SiteGround?

SiteGround is the largest independent website hosting company that is trusted by over 2.8 million domains around the world. The platform is best known for its strong focus on web speed and security. SiteGround’s hosting service covers powerful website management tools and proprietary in-house solutions that allow them to run websites faster and safer. All this is offered with stellar customer service that makes SiteGround a popular choice among freelancers and small business owners. It’s also a recommended hosting provider by WordPress.

Company SiteGround Hosting Ltd.
Year founded 2004
Company size 201-500 employees
Headquarters Sofia, Bulgaria
Social Media
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Ask Questions about SiteGround
What SiteGround is best for?
How does SiteGround compare to Bluehost?
What are the pros and cons of SiteGround?
SiteGround Product Details
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SiteGround Pros and Cons
Pros
  • Fast server response times
  • Multiple datacenters across four contents
  • Reliable uptime
  • Great customer support, including 24/7 phone support
  • Free website migration service
Cons
  • Very expensive renewal price
SiteGround Awards
Findstack 2024 General Badge
SiteGround Features
Backup and Restore
Bandwidth Allocation
CDN Integration
CMS Integration
Caching Options
Control Panel Integration
Cron Job Scheduling
Custom Error Pages
Customer Support
DNS Management
Data Center Locations
Database Support
Developer Tools
Domain Registration
E-commerce Capabilities
Email Hosting
FTP Access
Multi-domain Hosting
Resource Monitoring
SSH Access
SSL Certificates
Scalability Options
Security Features
Server Configuration Options
Site Migration Assistance
Staging Environment
Storage Space
Subdomain Management
Uptime Guarantee
Website Builder
SiteGround Media
SiteGround video thumbnail
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SiteGround Screenshots
SiteGround screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: December 08, 2025
SiteGround Logo
256 SiteGround Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jul 09, 2018
 Source
Overall Rating:
5.0
CW
Christina W.
Founder
Share
"A little complicated, but works perfectly"
What do you like best about SiteGround?

The support is amazing. There is never a wait longer than five minutes.

What do you dislike about SiteGround?

I would like a slightly more detailed support section, but their actually support crew is amazing and makes up for the lack.

What problems is SiteGround solving and how is that benefiting you?

We host our websites on the site. It helps us have a personalized site that sets us apart from the other Property Managers in the area.

Mid Market (51-1000 emp.)
Jul 06, 2018
 Source
Overall Rating:
5.0
Madeline L. avatar
Madeline L.
Digital Marketing Specialist
Share
"Good speed, great service."
What do you like best about SiteGround?

The SiteGround technical support is out of this world. They are so responsive, helpful and knowledgeable. There has not been an issue they couldn't solve or challenge they couldn't explain in clear, actionable terms.

What do you dislike about SiteGround?

Every so often my Page Speed Insights will indicate that server time is an issue. But in the grand scheme of things this is not our main problem.

What problems is SiteGround solving and how is that benefiting you?

We host our corporate website with SiteGround.

Small Business (50 or fewer emp.)
Jun 13, 2018
 Source
Overall Rating:
5.0
ST
Shawn T.
Class A Cdl Truck Driver
Share
"Great Quality Web Hosting Platform"
What do you like best about SiteGround?

SiteGround is my favorite hosting service. First of all, they are super intuitive in how their services are set up. Anything you need to do, you can figure it out pretty fast, by how they set up their systems and layout. And if you are unable to do what you need to get done, SiteGround's customer service will pick up the phone faster than any other hosting service and they will help you out quickly and teach you how it's done!

What do you dislike about SiteGround?

I don't like how when my year is up, my price is much greater than what the discount price was for when i was signing up. I really do appreciate the beginning price and i'm thankful for that, but the price increases a lot after my first term is up. I'm sure a lot of people sign up because of the very cheap starting price but it can increase as much as 400% after your term (1 to 3 years) is up.

What problems is SiteGround solving and how is that benefiting you?

SiteGround is helping my business stay running in the background 24/7. I've never had a problem with how my sites have performed, and they have NEVER gone offline. I am able to guide all my clients that desire their own hosting account, to a service that i know will not let them down.

Small Business (50 or fewer emp.)
May 16, 2018
 Source
Overall Rating:
5.0
Mario U. avatar
Mario U.
Diseño Y Desarrollo Web
Share
"Professional Hosting Provider that becomes your business partner"
What do you like best about SiteGround?

Quality and Excellence in Customer Service, Top level technology with clear principles, Advance actions for threats, overall a solid infraestructure to relay on

What do you dislike about SiteGround?

Reseller Plans are only for basic accounts, if you want to scale it does not have mid options

What problems is SiteGround solving and how is that benefiting you?

Providing hosting for my current clients in a safe an reliable space

Small Business (50 or fewer emp.)
Feb 20, 2018
 Source
Overall Rating:
5.0
Kevin S. avatar
Kevin S.
Lead Designer
Share
"Absolutely LOVE SiteGround. I will use them as the hosting provider for years to come!"
What do you like best about SiteGround?

I really like everything that they offer to the individual as well as all of the tools they offer to businesses that manage, build and maintain websites. 2 things that I absolutely love about SiteGround is that they do not limit the things that designers and developers need to succeed AND they have some of the best customer support that I have ever received from ANY business EVER.

What do you dislike about SiteGround?

The only thing that I did not like from the beginning at SiteGround was the backend panel. I think the design and user experience could get better than it is now and I also think that the ability to have a Live Chat link in the support area of the backend (when already logged in) would be amazing. I always have to open a new tab and get to the SiteGround homepage to then click and get live chat.

What problems is SiteGround solving and how is that benefiting you?

Amazing hosting for all our clients with the ability to have integrated FREE SSL's through Let's Encrypt as well as all the best and leading functionalities of a successful hosting solution.

Small Business (50 or fewer emp.)
Feb 01, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Perfect host for Wordpress sites!"
What do you like best about SiteGround?

Set up is easy, but the absolute best part is their customer service. Someone is ALWAYS available by phone or chat and they are fast friendly and quite a pleasure to do business with. Ive been with Siteground for 3 years and I have had maybe one instance of downtime that lasted about an hour or so.

What do you dislike about SiteGround?

My bank always flags the transaction when I pay my bill since they are an overseas company.

What problems is SiteGround solving and how is that benefiting you?

I am able to host my full customized woo commerce site via Wordpress here with excellent functionality and up time.

Small Business (50 or fewer emp.)
Jan 17, 2018
 Source
Overall Rating:
5.0
Bakari C. avatar
Bakari C.
Web Designer
Share
"Excellent online support"
What do you like best about SiteGround?

I don’t have a lot of knowledge and expertise about Internet service providers, but I have been using SiteGround for nearly 5 years now, and any time that I have technical issues with my three websites, SiteGround provides 24/7 online support. Their support staff is patient, and in many times immediately response to service side problems. I use the basic server features, but SiteGround includes advanced plans and features like the ability to mirror your website(s) so that you can try out various layouts and major changes. If I can remember correctly, the installation process for setting up a website using SiteGround was relatively easy, and any questions I had during the setup process were immediately answered.

What do you dislike about SiteGround?

There is not too much to dislike about SiteGround. I can’t compare it to other Internet service providers because it is the only one I have used.

What problems is SiteGround solving and how is that benefiting you?

I use SiteGround to run three blog sites (using WordPress platform), which require a considerable amount of my time. So it’s important to have SiteGround provide the type of technical support when my websites run into problems. It is probably about time that I also invest and upgrade my server plan to take advantage of continuous backup of my websites, and the website mirroring feature.

Small Business (50 or fewer emp.)
Jan 12, 2018
 Source
Overall Rating:
5.0
LT
Lynh T.
Founder
Share
"Exceptional Customer Service!"
What do you like best about SiteGround?

I've used multiple hosting services in the past; including HostGator. They have absolutely terrible customer service, and I couldn't seem to get any of the right answers after talking to several technicians. Thus, I moved over to SiteGround and my life has been made so much easier!

What do you dislike about SiteGround?

Nothing, so far. I've had a great experience using Siteground for my hosting service.

What problems is SiteGround solving and how is that benefiting you?

Efficiency. They have great chat support that's 24hrs. Anytime I have an issue, I contact them and the issue is resolved in minutes!

Small Business (50 or fewer emp.)
Jan 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cornerstone of my business: Siteground"
What do you like best about SiteGround?

Siteground is reliable, easy to use, and the support is fantastic. Everything I need help or have a question, their support team is there to answer directly and quickly. I haven't waited longer than 10 minutes to get an answer from them and I think this is phenomenal. The up-time for siteground has been as expected and overall they provide a quality product.

What do you dislike about SiteGround?

Would love to see a staging area (a la WP engine), but other than that I haven't encountered many complaints.

What problems is SiteGround solving and how is that benefiting you?

We host our own websites and client websites on Siteground. I've hosted sites that are heavy in media, corporate business websites, eCommerce, and membership. Each have performed beautifully and the support is great.

Small Business (50 or fewer emp.)
Jan 06, 2017
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Affordable and scalable service "
What do you like best about SiteGround?

Clear pricing structure and no constant push for upsells.

What do you dislike about SiteGround?

Thus far I don't have any complaints about them. I suppose their admin interfaces are on the ugly side but that has zero act on performance.

What problems is SiteGround solving and how is that benefiting you?

I needed a more secure solution to provide cpanel hosting for clients once I outgrew shared hosting. My client and testing sites are now stable and safe from one another.