Unclaimed: Are are working at SurveySparrow ?
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SurveySparrow with other popular tools in the same category.
It's so easy to configure and start using, so we use it for new projects and gathering feedback through their large customizable templates. I find it more user-friendly than other platforms.
I would love to see more free templates and explanatory videos. The first time we use it took us a few hours to set it up, but after a couple of tries, we kicked off our first survey seamlessly.
It helps with surveys and accessible signup forms, that we send to our community to gather feedback, reviews and insights regarding our events and accessible initiatives.
I recently started using Surveysparrow for collecting customer feedback and I'm really impressed with the tool. It has an intuitive and user-friendly interface that makes it very easy to create surveys and collect feedback. The platform also offers great customization options to make the survey look more attractive and engaging. The real-time analytics and reporting feature is also very helpful and provides valuable insights into customer responses. Overall, I'm very pleased with the Surveysparrow tool and highly recommend it!
Surveysparrow needs to improve its customer service for a better user experience. Additionally it can improve its pricing for students by 1. Offer student discounts or special packages tailored to student budgets. 2. Introduce a free or discounted trial period for students to experience the product before committing to a purchase.
Surveysparrow is providing an efficient and effective platform for creating surveys for UX research. It offers a range of features such as customizable templates, robust analytics and reporting, and detailed data collection.Additionally, its advanced analytics dashboard helps me to analyze the data quickly and gain valuable insights for my UX research.
Start using Survey Sparrow was really easy. I loved the Free Plan, because it gave me the chance to try it and then decide if I wanted to keep using it and I am planning to keep making surveys!
I really didn't dislike anything yet. It's easy and friendly to use.
I needed to know better the leads on my email marketing list and social media following. The best way is to ask them exact questions so I can find out what kind of content and services they are expecting from me.
Survey Sparrow's pricing and UI is amazing! Especially compared to TypeForm, the company I was using before I switched over. I highly recommend this to anyone who is looking for a better option.
It would be nice to see the free plan have more monthly responses. Also, having only ten questions per survey isn't always enough to get all the information you need from your leads. This is the free plan, so it's expected to see some limitations.
SurveySparrow makes it easier for my potential leads to answer my questions. This allows me to know everything I need to before hopping on a phone call with the potential customer.
It provides great survey resource for anyone needing information from a group of people.
There is really nothing I dislike about the program.
Access to data and it is helpful
Personally, Survey sparrow is the best survey builder. It's beginner-friendly and cost-effective. It offers advanced survey-building solutions for pro efficient product communication or any business purpose. It's 2+ that I've been using this tool with 3 different websites and it's performing extremely well. One amazing thing about the S. Sparrow is the fact that I can create simple and natural surveys which get users to clearly understand my survey purpose and causes them to interact well with the forms. One amazing feature of this tool is the conditional logic option which gives a human-like conversational clarity to my forms and that increases conversion rates. It's a nice tool and ultimately, the best in the industry now, for those looking for more advanced survey-building technologies for their businesses. The analytics and reporting functionality provides accurate traffic data and this helps us to keep a track of our user's demographics, interests, locations, and more. The client support is very friendly.
The cost of using survey sparrow is a bit high. High in the sense that, not every single business online is an enterprise- some are owned by private individuals with low budgets, and others by startups who are still struggling to find their way out. It would be better if the Survey Sparrow team would make slight adjustments to the pricing tiers to attract more customers.
It helps us to better improve our services by knowing exactly how our clients feel about our services. It's my number recommendation for any business looking forward to improving its product quality or services.
The user interface (UX) is very clean and user-friendly and the auto-generated reports are very useful to pull and share. Integrations with 3rd party tools such as Tableau, Google sheets, and Zapier are very appreciated to enrich and connect the data. The pricing is very good compared to the main competitors. Also, there are very nice questionary templates that will help to launch faster.
It's not easy to compare two group results, such as "control group" and" exposed group" in a Brand Lift study.
We are creating questionnaires to measure customer satisfaction. Also, we are creating forms to automate internal workflow. Taking reports and exporting data to other tools to help our decision making process.
I love the part where surveys can be taken/ collected on multi-channels. This increases the survey completion/ response rate!
They have limited add-ons or plug-ins for integrations ex slack!
Its acing a collection of all kinds of surveys across different types of stakeholders!
Very simple to use, free sign up with all use case scenarios allowed and the API is great. Also, allows for monthly rates. Tons of extra features as opposed to SurveyMonkey
Nothing at all, it works really well and does exactly what you need.
Need people to fill out a survey to provide us some data. Vote on items, easy to use and easy to work with.
I like that it was simple to use without tones of useless functionality. We used NPS specifically. Step-by step setup and activation, all the instructions were clear. And also the price was flexible.
Nothing to dislike. We evaluated most of the tools on the NPS market and all of them were not so easy to use like SurveySparrow. Maybe some improvements to the navigation could help to make it even better.
We needed a tool for NPS for our SAAS product for internal usage. We needed to collect customers' feedback and NPS. We wanted to customize it according to our style guide and be simple for end users.