Unclaimed: Are are working at SurveySparrow ?
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SurveySparrow with other popular tools in the same category.
Very user-friendly, with great templates to work from. Excellent customer service.
Misleading add, I thought I had purchased the executive level with dashboards, only to find out the analytics I thought I was getting with the subscription I chose requires an upgrade.
The participant response rate after training has increased due to the ability to provide QR Code and survey link.
They make it SO simple to create an excellent survey! Every other website I went to wanted to charge me a TON or set up a large reoccurring monthly payment when I didn't need most of what they were offering. SurveySparrow offers precisly what I need, at a very reasonable cost. I'll definitely be using it regularly.
Honestly, there was nothing I disliked! It's a great program!
There are times where I need my employees' input, and I can't get them all together to get it. They're out in the field, which makes it difficult at times. Being able to create a survey quickly, email it, and have the results back right away, has been a massive game-changer for my company!
Has more features than other similarly priced survey software. I also like the chatbot-style survey option - it is much more user-friendly for building 'mobile-first' surveys and makes for a better user experience.
The lack of archiving and organising projects. If I happen to create project #52 before #51, then project #52 always appears first. Doesn't seem too big an issue, but when you have hundreds of project surveys, you want to be able to find your current project quickly and easily. Similarly, an archiving option to clear out 2022 projects so I can see 2023 projects more easily and not have to scroll through them to find the one I want/ need.
Surveysparrow allows us to build mobile-friendly surveys to thoroughly check participants meet our project eligibility requirements. We can screen people out easily and transfer data effortlessly due to the integration options.
I've been having problems with SurveyMokey over the last few months, and their customer services haven't been helpful at all, so I decided to try SurveySparrow. I find SurveySparrow to have great designs and a variety of customization options. The survey setup process is very straightforward and user-friendly. The conversational survey system is my favourite feature, and since I started using it, I've been getting more responses from my followers. I'm also impressed with the customer service.
It would be nice if survey sparrow could improve their prices for students—nothing else to dislike at the moment.
I wasn't getting enough responses from my customers with SurveyMoney and with SurveySparrow I've been getting more responses from my followers and with more meaningful data.
SurveySparrow is really powerful and smart.
I think that maybe there's too much "aggression" on the customer to upgrade the account.
We needed a powerful tool capable of create good surveys and we finally found it.
It is an excellent tool, intuitive and simple to use to generate surveys that allow both obtaining valuable insights from respondents, as well as assisting in lead conversion campaigns.
I don't see any outstanding negative points to comment on, in general terms it complies with what is offered and more in regards to the key functions required for an effective survey system.
The ease, intuitiveness and high-quality design of an account page for our campaigns. It just quickly and concisely solves the creation of surveys.
In a very short period of time I can come up with a survey or something similar to meet all my need.
Sometimes I can't figure out exactly how to do what I want and I have to do a little research.
It provides me great convenience especially in preparing surveys or in the process of data collection in some of my academic researches. I can then easily access the collected answers in a short time.This makes my work much more organized and easier.
Easy to setup and configure, easy to replicate when working multiple similar surveys
Membership plans do not suit what I need, I use the surveys every now and then, about twice or three times over a period of 3 months (sometimes once a month other times 3 times on a single month. I would benefit of a plan that can be charged per survey, range of items, and range of expected answers, ine shot deals instead of a monthly subscription I will not use
getting opinions of my client's and my personal contacts to evaluate different new naming options for a new or current brand I am working on. Highly helpful to increase clients' certainty
The simplicity of the software was incredibly appealing to our company.
There wasn't much to dislike, although I did receive one too many emails.
We needed to collect information from customers regarding their experience.
Easy To Use Easy to setup and Integrate with others Software/Programm Good Looking Design Support
I don't dislike anything at the moment about survey sparrow
analize our customers and qualify new business leads