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SurveySparrow Reviews & Product Details
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SurveySparrow with other popular tools in the same category.
Full featured and easy to use Moved from other platforms 2 years ago
Nothing I can think of at this very moment
Regular surveys for employee engagement and client feedback
It is super easy to use, it has a lot of features to obtain the info I need of my clients in a friendly way.
I have had problems in the past and it is only supported in English
We wanted to know the opinions of our clients in relation to our software, to know where we can improve, as well as to obtain testimonials.
At first the services of sales! Second, the platform is very customizable and works perfectly with what I wanted.
Nothing, cause everything works perfectly.
I need to launch an NPS survey that extracts all the information that I require from my customers. Now that I have it, I can explain their behavior.
Easy way to capture what the perception of the meeting was! Easy to use and send, easy to gather the info to better is!
Nothing really - it's all great and helpful!
Again, helping gather meeting feedback and help us grow in engagement.
SurveySparrow is easy to use, intuitive,a nd even a novice user can have their survey up and running in minutes. They offer tiered plans of data downloads and tools based on your needs.
There is nothing technically I have to complain about. I needed the more comprehensive tools and purchased them, which I expected.
It is allowing me to collect data beyond my geographic area.
I mainly use their survey part and the builder is just great, with a high level of customization. Way better than Ty****rm :D
Some translations are not super accurate but it's totally acceptable
Super easy to set up and to integrate on my clients' wesbites. I can't afford any other tool that offers less features for a higher price in the end.
Using their platform is a great experience and is quick and easy to navigate. Also, the designs are clean and pretty. Another significant part about SurveySparrow is the customer service that they offer
The only real thing I dislike about it is the lack of options; there is a good variety of designs to choose from, and they're gorgeous, yet still, it feels a bit limited.
It's helping our business understand how the users of our app perceive the experience as a whole, giving us more data to make CS, CX and marketing and development decisions.
I really like the smooth and clean interface.
There was some functionality improvements I would want to see.
Helping us survey researchers about their work.
Customisation, email embedding, capturing of scores for half complete forms.
Doesn't really cater to smaller firms looking to gather more details in the feedback rather than just volume in data.
Reduces the amount of time taken to create a recurring system for gathering feedback. Automation saves a lot of manual tracking and reduces the rate of error
we can have direct contact with what our students and academic community think
Currently we would like to have a larger discount for educational institutions.
We have a unics app to carry out surveys, quizzes, collect comments from our educational community.