SurveySparrow Reviews: 4.4/5 — Solid Choice

Simple enough to setup, I was able to get going quickly

I wish they had better integrations for the tiers

It is fairly feature packed compared to better known alternatives

The interface of the web app and the experience

The way I the date is being processed does not really sit right with me , would have preferred more simpler and more understandable approach. I believe it can be improved

The real estate industry in Nigeria needs to be revolutionized with technology, and to so that we need to engage in some Iser experience research which I leverage the cool features of survey sparrow to do

I like the chatbot formatting option....

As the tool continues to be built out, there are some things that could be streamlined for easier / more intuitive use

Looking to reach parents of young children. The informal chatbot format works well for this need. The integration with Google sheets (when it works) is helpful.

Actually one feature which I like the most is the ease of usage for the person on desktop as well as the mobile platforms with a conversation style layout making it really engaging.

The restriction of using business Google email IDs can actually turn down small businesses where they might not have actually set up a business mail ID yet. The system could be improved.

Actually forms always have this boring sort of a feel while filling up and most of them aren't good looking on mobile phones. This platform is more engaging to the audience.

Setting up the surveys was easy and simple. Also, the metrics we're great- they captured the information I needed and showed it in a way that was easy to present to my team.

The regular phone calls and emails, even when I had finished a project. Even though I had completed a project, I would still get calls from a representative. I told her I didn't need weekly calls and emails, but it was persistent.

Survey Sparrow gave me more options to customize for what I needed. I had tested other survey programs, but Survey Sparrow fit with what my projects and my team needed.

It is so easy to start, full of suggestions and tips, gets the job done in the shortest time while maintaining look and functionality.

Why did I not know about it before? Nothing else to dislike yet.

Helped a lot when needed a quick short research. helped to conduct some polls Online as well

User friendly, ability to tailor survey.

Hard to get a hold of a live person in my time zone for problems.

Ability to tailor surveys and create more complex surveys.

The platform was easy to use, and the features offered were similar to survey monkey but for half the cost.

The platform could offer more features and provide more opportunities to showcase results.

I'm capturing client feedback. The benefit is that it helps me to provide better service to clients.

Customer service - quick and response Price - cheaper than other options

CX is not great - hard to toggle between admin portal and user portal, hard to pinpoint where issues exist

Conducting a 360 degree survey for the first time

How easy it is to use it with theirTemplates

How difficult it was for me to personalize for what I need

So useful for my online shop chats and for customer experience valuation. With all these information I can improve may shop faster and better

Versatility (there are many options and structures to create what you really want) and ease of use,

The price and limitations (the free version limits you a lot and you end up looking for other alternatives, if you are a big company it can be profitable).

Forms to create ATS

Easy for Use. Even though for first time users.

Lot of announcement emails. Need to add some more survey options.

Take a survey very easily within a certain time limit.

Features are accessible in an easy to use interface

The first upgrade to the paid version is a giant step up, needs a minor step up with fewer features than the regular paid version.

Great to gather some feedback on the services you offer.

Survey Sparrow has a beautiful style, which helps a lot when sending a survey, especially when getting feedbacks. Compared to other surveys websites, Survey Sparrow has many options for creating a survey and a significant number of default templates.

The price would be my first con. Also, even though it has a significant number of default templates, creating a new one takes time and can be difficult.

I mainly use survey sparrow to share polls with my teammates.

Customisation of how the survey will look for the user

Some restrictions on data export and analysis

Quick and easy employee insights

the conversational survey form are really nice and I think work the best

How the multiple choices in the conversational form are displayed

I have used it once for outside of business matters to try the chatbot survey method to see how useful it was. It was really nice and I think the tool is easy to use

Easy to use, easy to build surveys and publish for

So many emails from the company when you're not using the platform

Validation of idea for new product line

I like how I can create conditiion on it and make is very specific to my usecase, I also like the templates

I want more options in the reports and want it to be more detailed

NPS

It is very easy & allows you to be creative

The "tips" are not elaborative enough for me

Helpful for gathering research data

Lots of flexibility and easy to use. I really liked the dashboard that shows how much time the survey takes to complete and believe the design makes the questions easy to answer

Free trial isn't super appealing. Would much prefer a free tier and a basic tier, with the free tier giving me the option to send only a few surveys a month.

Trying to get feedback from our users specifically about certain features and about the overall experience of using out platform (or not using it)

It's professional and the questions can be made flexible. Good interface.

Nothing much but still it could improve on the customer support.

Surveys. Flexibility in questions.

It's very customizable, offers different sleek looks, and is easy to use. The price is fair. They offer a trial period of two weeks for you to try it. Their customer service was pretty responsive and helpful.

The questions that come with the 360 are not very useful, you will have to do a good amount of research to find/come up with questions to insert into their tool if you want to get valuable data. And you have to purchase a minimum of 10 at a time.

We didn't have any problems t solve, but we did the 360's to help our employees with their self-development and self-awareness. The benefit was that it offered multiple viewpoints to observe trends, identify areas of improvement, and help us come up with action items. We used it along with a coaching session.

Very intuitive and easy to use. It's really easy to make a pretty and useful survey quickly.

Some UX and feature nitpicks that I'm sure they'll fix over time, but not a lot to dislike there. Would love to see monthly pricing on other plans with the flexibility to jump up and down as needed. I don't have the ability to upgrade to a package that has SOME features I want to use in only SOME cases, but will cost me a year's commitment up front. Maybe create some pricing/packaging around non-subscription, one-off use case pricing.

It allows me to create a nice-looking survey quickly.

Features, ease of use and easy readability of the results

the little free options and the cost of the service

insight on services

You get quick emails of the surveys you have completed.

The site is not available frequently for survey. Not much user friendly.

Giving the honest feedback for a company.

Easy data collecting, no-code chatbots - great for unexperienced users.

Landing page didn't make me understand what is surrvey sparrow about at first.

Creating offline survey

I like that survey sparrow is easy to use

I wish there were video options. I would like to see surveys that allow video responses.

Survey sparrow has allowed me to resolve my feedback challenges with my clients.

Nice functionalities. Nice user interface.

Expensive. Several other products are available for way much more less money.

Business Internal Necessities

The interface is easy to use and is highly intuitive.

There aren't as many features as other survey platforms, but it seems as though the development team is working hard to address user needs and add many additional features.

I tested SurveySparrow as a potential replacement for our current survey platform. We ultimately did not choose to switch over (yet!) but hope to do so once they add all of the features we currently have with our current platform.

Easy to use, straight forward, but nothing much

Seem like Monkeys is still better, need to catch up

Conducting online survey