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SurveySparrow Reviews & Product Details
SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare SurveySparrow with other popular tools in the same category.
I love the easiest way to build a form and take de data about
Some configurations is impossible to change
We used to NPS and Satisfaction survey, It was pretty good
Variety of question formats available for adding in the survey making it easy to fill out for respondants
Not able to view all responses together on the website is what I disliked . But its still not a major issue
Survey sparrow helps to create really interactive surveys that are easy to fill out and engaging for the respondantsv
The interface of generating the survey was clear and easy to follow. The results of the poll gave a large and easily readable breakdown. To-date the best survey software I've used.
Some of the controls when editing the survey weren't particularly intuitive.
Collecting data easily and providing results that can be effectively used to inform the surveyor.
l'interface est trés intuitive, il est facile de créer ses survey. De plus c'est visuellement beau
Rien de particulier à signaler, hormis les 15 jours d'essais. Cela est un peut trop court
Avoir des survey avec différrents option comme réponses multiples etc.
Simple to signup, question templates and design
A better pricing model with a monthly subscription with all features
Employee Satisfaction survey, customer service fedback
I am using SuveySparrow at work for customer and employee satisfaction surveys. It is very easy to use and I love the design of it. It doesn't take long at all to create new surveys.
The only downside would be limited free features. But there are enough free features to try it out first.
We have no other simple and cost effective options for these surveys, for SurveySparrow is really helping us to create surveys to send to customers and clients alike
Easy to do even complicated surveys. Very easy to modify.
For my use case I wish I could get to customize on how to get/view the answers better. In my very specific scenario I'm hoping to get customer to fill form as like some excel sheet.
SurveySparrow helps us get the required data from customer easily and in a ordered manner. We had trouble with orders coming on with incorrect data and I see that this could help us with that.
especially the Logical Features, Design, customization
Design is clean but could be more contemporary
Creating User Surveys for user research!
SurveySparrow offers a simplistic way to send out and receive feedback in no time at all. I love how easy it is to create surveys and send them out to employees.
Honestly, I don't have any dislikes for SurveySparrow. All in all, I love the product.
Survey Sparrow has helped me gain emplpyee feedback from all levels. It has allowed me to create surveys. I love it.
Very simple to setup and get a logical flow for feedback. The design and assistance to setup makes the survey process seamless. The ability to export data into a format that can be processed offline is perfect.
There are several limitations on each of the phases and levels which are not immediately obvious. You must be careful on the level you select, but once you know where you're at it's a perfect way to collect data.
Ability to manage survey data and collect information and feedback in a fast, efficient and simple manner without too many restrictions on ownership of the data.