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SurveySparrow
Engage with Conversational Surveys
4.4
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SurveySparrow Reviews & Product Details

SurveySparrow Overview
What is SurveySparrow?

SurveySparrow is a platform built to empower users to create and share highly engaging, mobile-first surveys while ensuring a chat-like experience. The platform is highly customizable and can be deployed via a webpage, or chatbot (using a conversational format), and can be easily distributed across different audience segments.

Company SurveySparrow Inc.
Year founded 2017
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
SurveySparrow Categories on Findstack
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5.0

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$29.00/month
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Ask Questions about SurveySparrow
What SurveySparrow is best for?
How does SurveySparrow compare to Zoho Survey?
What are the pros and cons of SurveySparrow?
SurveySparrow Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
SurveySparrow Features
A/B Testing
Advanced Analytics
Anonymous Responses
Collaboration Tools
Custom Branding
Customizable Templates
Data Export
Drag-and-Drop Builder
Email Distribution
Incentive Management
Mobile Survey Support
Multi-User Management
Multilingual Surveys
NPS Surveys
Offline Response Collection
Panel Management
Partial Responses
Pre-built Survey Questions
Question Library
Real-time Reporting
Response Quotas
Response Validation
Skip Logic
Survey Embedding
Survey Logic/Branching
Survey Scheduling
Survey Sharing
Survey Templates
Survey URL Customization
Third-party Integrations
SurveySparrow Media
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SurveySparrow Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 17, 2025
SurveySparrow Logo
1,903 SurveySparrow Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Nov 24, 2022
 Source
Overall Rating:
5.0
JK
Jamal K.
Operations Manager
Share
"So easy to use, great survey experience"
What do you like best about SurveySparrow?

The design wizard makes creating surveys so easy. And I love the option of creating surveys that engage like message conversations

What do you dislike about SurveySparrow?

Nothing. Maybe some additional options for tweaking the export settings to excel.

What problems is SurveySparrow solving and how is that benefiting you?

Helping me conduct market research for new product development.

Small Business (50 or fewer emp.)
Nov 24, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"SurveySparrow is niet enkel een surveytooling, maar ze helpen je veel verder dan dat."
What do you like best about SurveySparrow?

De customer service die ze aanbieden, de ondersteuning wanneer je live gaat. En het gebruikgemak.

What do you dislike about SurveySparrow?

Ik zou de lay out nog meer zelf willen aanpassen. Ik zou onze huisstijl nog meer willen terug zien komen in surveysparrow.

What problems is SurveySparrow solving and how is that benefiting you?

Door SurveySparrow is zowel onze interne communicatie als externe communicatie verbeterd. Hierdoor krijgen we mooie inzichten.

Small Business (50 or fewer emp.)
Nov 24, 2022
 Source
Overall Rating:
5.0
Steve L. avatar
Steve L.
Founder
Share
"100% will use again!"
What do you like best about SurveySparrow?

Most elegant & intuitive UI & UX I have ever experienced for creating survey's for customer research and client feedback. 100% will use again!

What do you dislike about SurveySparrow?

I couldn't find any flaws. No joke. Will recommend.

What problems is SurveySparrow solving and how is that benefiting you?

Simple and easy to use survey for research regarding business opportunities and interaction with potential clients.

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
BH
Britt H.
Customer Service Manager
Share
"Thank you Survey Sparrow!"
What do you like best about SurveySparrow?

Speaking to an actual person when you have questions makes all the difference. Our business has been so grateful for the personalized care from Survey Sparrows team.

What do you dislike about SurveySparrow?

We are still learning the layout of the Survey Sparrow program, but we have not found anything yet that has not worked well for our customer feedback survey.

What problems is SurveySparrow solving and how is that benefiting you?

Any minor questions we have had, has been promptly assisted by the Survery Sparrow team.

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
Larbi A. avatar
Larbi A.
Co Founder
Share
"My surveysparrow experience"
What do you like best about SurveySparrow?

It's convenient and user friendly and able to fulfill all my needs I'll recommend it for everyone's

What do you dislike about SurveySparrow?

I'll need something better than this to find something I dislike as at the moment it's a full package and I enjoy using it

What problems is SurveySparrow solving and how is that benefiting you?

There is a data gap, especially when it comes to collecting data in sub sharan Africa Survey data provides the right tools to make data collection etc simple

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for roundup surveys"
What do you like best about SurveySparrow?

We write roundups quite frequently, and Survey Sparrow has been fantastic for creating customized surveys (while keeping our branding on point). It's easy to create our surveys with fill-in-the-blank, long-form, and multiple-choice questions and save the data in one place. There really are endless possibilities for survey styles!

What do you dislike about SurveySparrow?

We don't use it every month - but they only have quarterly and yearly options for payment. It would be nice to see a monthly or pause plan price.

What problems is SurveySparrow solving and how is that benefiting you?

It's great for data collection for data-driven articles. The platform's flexibility has allowed us to change up surveys to collect data we have for specific topics.

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I loved using SurveySparrow"
What do you like best about SurveySparrow?

The insights session was clear enough and very user friendly. I had no difficulty accessing it.

What do you dislike about SurveySparrow?

The pricing was extensive and I could not afford to pay for surveysparrow.

What problems is SurveySparrow solving and how is that benefiting you?

I was attending a class on quantitative research and surveysparrow was the best one I could find to work with.

Mid Market (51-1000 emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
Ganesh K. avatar
Ganesh K.
Associate Product Manager
Share
"great user research tool"
What do you like best about SurveySparrow?

Ux is very good for the users as a motivation to fill the survrys

What do you dislike about SurveySparrow?

There is no freemium model for this tool. It would have been better if we have this.

What problems is SurveySparrow solving and how is that benefiting you?

User research and market research

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
SF
Sam F.
Ceo
Share
"Survey Sparrow Review"
What do you like best about SurveySparrow?

The back-up support is very good. We always get a timely response to help with any issues and they have always been resolved fast.

What do you dislike about SurveySparrow?

I can't say there's anything I dislike about it

What problems is SurveySparrow solving and how is that benefiting you?

We get most of our inbound leads via Survey Sparrow

Small Business (50 or fewer emp.)
Nov 23, 2022
 Source
Overall Rating:
5.0
IE
Izak E.
Business Development Manager
Share
"easy to use and convinient."
What do you like best about SurveySparrow?

I like the general interface design. Its easy to use, and very fast. And the design of the survey is also easy to use, for the people that answeres the questions.

What do you dislike about SurveySparrow?

For user which do surveys a few times a year, maybe there could be a payment method for each survey separately. This would be very useful for beginners , I believe.

What problems is SurveySparrow solving and how is that benefiting you?

I used the app for a fair event, to collect information one time. Also I tried it as a inner survey for my company during the yearly performance meetings. Both times I was a happy user.