SurveySparrow Reviews: 4.4/5 — Solid Choice

As an office manager, I've found SurveySparrow to be incredibly helpful. I've used it for a variety of projects, including employee surveys. Our team reported an ease of submitting answers on their end as well!

Honestly I think it's great just how it is, I'm not looking for anything else from this platform than what is currently provided! I really appreciate having access to a platform like SurveySparrow

Gathering information from our entire staff - there is a need for the platform to be not only easy to design on my end but also user friendly for inputting responses to the survey.

We can build forms easily and embed them in web pages. We will get an email notification if anyone submitted forms.

They are no dislikes. I do like all thier features. Thank you Survey Sparrow

We can build forms easily and embed them in web pages. We will get an email notification if anyone submitted forms.

Very easy to create surveys with many options in the question types.

I have not found anything that I did not like about the feature or the functions available.

Wanted to know the feeling of the clients with our products. I was able to reach more and the option with the question type was very helpful in understanding the customer needs

beautiful UX, clear and cohesive ux writing; super easy to understand, use, and plug into other platforms (we're using pipedrive for now). So far, so good :)

Hm... nothing comes to mind. I would say to be more explicit about what's offered in the free plan cause only after creating a survey I realized that would have a limit of responses. I still don't know if it's a monthly limit or else. Maybe it's a bit early to understand other issues, need to use more.

automatic NPS surveys after a won deal at Pipedrive without the need of our tech team.

easy integration and the templates are easy and great to use. I like the categorization and the dashboard. Also, the reporting is very easy to use with nice automation.

there is no mobile app that let you get full access. The theme sometimes reset by mistake which makes an issue. Also, I don't get the participants name in the report.

It is helping with customers survey, employees survey, internal events, and contests. Feedback platform for shareholders. Also, with employees evaluation internally.

Survey Sparrow has a decent array of survey creation tools, is inexpensive, and support is responsive. Having suffered from poor support at a large competitor, I appreciated the personal touch this company offers. They are also very good at privacy, probably due to the vastly superior legal structures in Europe.

There is little to dislike. Perhaps fewer new employees would have been exposed to the platform, but that is minor.

Employee engagement in a hybrid environment.

A lot of beautiful Design & functionality

Nothing so far, I had an issue technical and customer service solved it

It helps me gather answers from my advertisements on Insta

SurveySparrow has a really nice to use interface and their APIs offer all the functionality we needed. I'm a pretty needy customer and asked a lot of questions of their support team and required a unique trial account due to my company's needs. They took it all in stride and were a pleasure to work with.

I had to do one workaround to get the info I needed from their APIs, but it was relatively minor.

SurveySparrow gives us a HIPAA compliant survey tool that provides full functioned APIs.

Easy to use platform. Great customer service.

Not enough small packages for tiny new businesses.

Sleek 360s and prettier surveys

Customized Competencies, Customized Action Planning based on the assessment results.

Nothing, I didn't find any feature that is missing.

360 Degree Assessment that will help in having a fresh look at our talent pool and identify high potential and help in the succession planning process

It is so easy to use SurveySparrow. The customer service is also spot on and I couldn't recommend it more!!

So far nothing... I'm very happy with the overall experience.

I can create high quality forms at a very reasonable price while giving my customers a great user experience.

I have never had a problem creating the survey I wanted and the customer service has never failed to address speedbumps.

I wish there were more options in design.

We are new to implementing surveys and survey sparrow has been a great introduction.

i liked the best is the templates of the surveys

actually nothing i loved all features...

creation of surveys for my customers

No friction in starting up there service. I like they way that they are using smart tool to integrate in to email and web. And I also like that they quick to respond to their customer support channels

There design :-) It is not my style but I'm not like every one and therefore I think that they are appealing to the right people with his design. I'll update this if they fail in other steps

They are solving all my customer feed management and easily send all my responses back to my system. Before this I was a true believer in SurveyMonkey but this has come to an end

Overall, it is really easy to personalize, using this platform and you will feel 100% confident with all the different changes you wish to make.

The version on the mobile is not that great depending on your phone

I needed to use a platform for my master thesis and with Surveysparrow it was very easy to set the questions and get the questions that later were published in my thesis.

I love SurveySparrow because it is so easy to use. As a developer, I can go in, create a survey, and publish it without any issues - precisely what we need. I also love how user-friendly the platform is and how quick it was to get going with this tool. SurveySparrow is great.

Right now, everything is working without any problems, and if I have any questions, their support is ready to answer my question via email or hop on a call with me.

Using SurveySparrow as a white-label platform, we automate customer feedback and complete daily reports without user intervention. Everything is without our end-user intervention.

Very easy to use and simple to understand. Also user friendly.

Nothing it's actually helpful. I enjoy it a lot, I can't wait to use it even more for sure!

We are able to get insights from our customers and understand their needs. We are able to choose customer packages that are beneficial.

I love the automations for making things simple and consistent and the reporting for analyzing data and responses.

Online chat support was slow/non-existent

Helping my clients create surveys and forms to replace outdated systems like Typeform.

It had many features that I found useful. The platform is comparatively easy to use than similar platforms available in the market.

It could be great if we had a few more features in the 360 Assessment type of surveys.

We are using SurveySparrow for setting up a 360 Assessment for a Fellowship Program conducted by our organisation.

The tool helps in giving right feedback for all type of businesses. It creates engaging platform that helps in understanding about the people through surveys. What sets them apart from their competitors are that they are authentic & trustable. Would highly recommend for all companies who would like to take surveys for internal & external purposes!

Nothing The tool is quite easy to use & give a real picture!

SurveySparrow is helping us widely internally through their best survey tools. Our HR team is able to understand the requirements of our team through engaging surveys.

Es una solución práctica que permite elaborar encuestas al mismo tiempo que les das formato y puedes ir probando mientras la construyes. El apoyo que nos dan es un diferenciador que nos hace mantenernos ahí.

La opción de encuestas matriciales permite hacer respuestas únicas en filas pero no en columnas. No se pueden poner más de 1 pregunta por pantalla.

Encuestamos a nuestros clientes a lo largo de las diferentes etapas de nuestro Journey, enviando la encuesta al correo de los clientes pero también tenemos la opción de hacerlo a través de otros medios.

The outlay and design and how user firie

Nothing at all!!! We love the platform in it's entirety.

It is alowing us to trend any non conformance or compliant from a customer.

The website was very user-friendly when I created a survey.

I know this is being picky, but I was hoping the free version would send the "respondent" a copy of their survey.

A survey monkey competitor

So I would say this is very useful as it's a platform where we can fill the surverys many things and anyone who's not using that product can simply Check the survey and proceed

There's nothing much I dislike as there are many more platforms where people can survey but nothing much I can find that i don't like. It's just I feel the platform can look more attractive

The best thing is it's providing reviews of all the platforms, so it's helping us to decide the correct platform to see which product is better by reading surveys

It offer me full safety as well as comfort in choosing the type of survey I want

Almost no, but in the beginning I thought it is difficult but with the use showing me completely

proplem that I can figure out an order or question that concerns my thinking of different people Benefits that i can create own survey just as i mentioned earlier

The most important speciality about this product is the smoothness in which I can perform my requisite jobs using this.

I really don't have anything which I can mention as I dislike.

This has solved a lot of day to day problems in my functionality as a HR

Ample range of question types and features to choose from

Nothing so far. Its pretty simple and easy to use and quick when creating forms.

Conducted various Primary Research analyses using the platform and gain the pulse of the Industry and consumers trend!

Straightforward survey tool. Easy to read.

Absolutely nothing. Everything works perfectly.

Customer satisfaction surveys, which help me improve my services.

NPS is the best way I know to measure customer satisfaction, and Survey Sparrow makes it easy!

I occasionally have my survey marked as phishing, even though I don't collect personal data.

Survey Sparrow measures how my customers feel about our offerings. This helps me pivot when needed or to keep moving forward.

We liked the templates and the survey-taking experience of Survey Sparrow. The lead collection template was concise and engaging, there are multiple other great templates.

A monthly billing option would have been a great addition to SurveySparrow. Even though the prices are very reasonable at the quarterly level a pay per month option would be a great addition.

Survey sparrow is helping us collect information on our landing page for inbound customer leads. This benefits us by adding to our lead pipeline and not having to build that infra on our landing page.