SurveySparrow Reviews: 4.4/5 — Solid Choice

Nice user interface. Easy to roll out. Nice analytics on responses. Easy to share response analytics.

There is nothing so far that I dislike about SurveySparrow.

We are trying to understand the potential demand in a new market for software solutions that we are developing.

The customer support by the SurveySparrow team is awesome as they were available always with suggestions and support.

I want get into some targeted audiences to the survey and I wanted to get the cost for it, there is no automated cost calculation provided in the system. And the mobile environment support is limited.

I was a able to create a survey to get some valuable feedback about my project from random people. I got done by Surveysparrow and the dashboard given me a great outlook on the responses that I got

The reports are very easy to follow and the possibility of downloading a full report in PDF format was very useful.

Nothing that I could actually find at first use.

Collecting internal feedback and being able to show the results with just one click.

User Interface is what I like the most...

Pro feature is too costly to afford.....

I am getting answers to my research questions

Great value alternative for my consulting business. easy to learn and has lots of question styles to use.

Free trial needs to better clarify which features are included in which level of subscription.

Survey software that allows me to offer a value alternative for my small business clients who need surveys.

Very intuitive UI. We can submit the survey quickly. Ease to understand.

Nothing. All were good for me. I liked everything with survey sparrow.

Business needs to setup quick surveys without much hassles and Survey Sparrow helps them a lot.

The Reporting functionality with Dashboard is easy to create and use. Dashboard functionality is configurable and has excellent presentation

The look and feel has improved in past but can be further improved

For taking feedback of eternal employees as well as customer and improving the services accordingly

Well, surveysparrow has helped us to grow a lot as an organization and focused on driving customer surveys and well-versed research and learning more and more about customers.It helped us to create multiple forms with ease to use and offered multiple functionalities.

well, there is noting to dislike as such, I loved the product and interface

Well, surveysparrow has helped us to grow a lot as an organization and focused on driving customer surveys and well-versed research and learning more and more about customers.It helped us to create multiple forms with ease to use and offered multiple functionalities.

The UI is clean. It is so easy to create a survey. Almost every type of question you need has been thought through and provided.

I dont think there is anything that you dislike about them. I could have left this blank, but it was compulsory to answer this question.

Quickly creating and rolling out surveys for our clients.

I found Surveey Sparrow really easy and straight forward to use. It provided a great range of different question options and covered all of the different formats that I required.

There is of course a cost involved dependent on what you require, which is something to consider if you are a small business.

Helping me to gather research. I needed to do some new product development research, and survey sparrow made it really easy for me to gather the insights that I needed.

The design wizard makes creating surveys so easy. And I love the option of creating surveys that engage like message conversations

Nothing. Maybe some additional options for tweaking the export settings to excel.

Helping me conduct market research for new product development.

De customer service die ze aanbieden, de ondersteuning wanneer je live gaat. En het gebruikgemak.

Ik zou de lay out nog meer zelf willen aanpassen. Ik zou onze huisstijl nog meer willen terug zien komen in surveysparrow.

Door SurveySparrow is zowel onze interne communicatie als externe communicatie verbeterd. Hierdoor krijgen we mooie inzichten.

Most elegant & intuitive UI & UX I have ever experienced for creating survey's for customer research and client feedback. 100% will use again!

I couldn't find any flaws. No joke. Will recommend.

Simple and easy to use survey for research regarding business opportunities and interaction with potential clients.

Speaking to an actual person when you have questions makes all the difference. Our business has been so grateful for the personalized care from Survey Sparrows team.

We are still learning the layout of the Survey Sparrow program, but we have not found anything yet that has not worked well for our customer feedback survey.

Any minor questions we have had, has been promptly assisted by the Survery Sparrow team.

It's convenient and user friendly and able to fulfill all my needs I'll recommend it for everyone's

I'll need something better than this to find something I dislike as at the moment it's a full package and I enjoy using it

There is a data gap, especially when it comes to collecting data in sub sharan Africa Survey data provides the right tools to make data collection etc simple

We write roundups quite frequently, and Survey Sparrow has been fantastic for creating customized surveys (while keeping our branding on point). It's easy to create our surveys with fill-in-the-blank, long-form, and multiple-choice questions and save the data in one place. There really are endless possibilities for survey styles!

We don't use it every month - but they only have quarterly and yearly options for payment. It would be nice to see a monthly or pause plan price.

It's great for data collection for data-driven articles. The platform's flexibility has allowed us to change up surveys to collect data we have for specific topics.

The insights session was clear enough and very user friendly. I had no difficulty accessing it.

The pricing was extensive and I could not afford to pay for surveysparrow.

I was attending a class on quantitative research and surveysparrow was the best one I could find to work with.

Ux is very good for the users as a motivation to fill the survrys

There is no freemium model for this tool. It would have been better if we have this.

User research and market research

The back-up support is very good. We always get a timely response to help with any issues and they have always been resolved fast.

I can't say there's anything I dislike about it

We get most of our inbound leads via Survey Sparrow

I like the general interface design. Its easy to use, and very fast. And the design of the survey is also easy to use, for the people that answeres the questions.

For user which do surveys a few times a year, maybe there could be a payment method for each survey separately. This would be very useful for beginners , I believe.

I used the app for a fair event, to collect information one time. Also I tried it as a inner survey for my company during the yearly performance meetings. Both times I was a happy user.

I love the easiest way to build a form and take de data about

Some configurations is impossible to change

We used to NPS and Satisfaction survey, It was pretty good

Variety of question formats available for adding in the survey making it easy to fill out for respondants

Not able to view all responses together on the website is what I disliked . But its still not a major issue

Survey sparrow helps to create really interactive surveys that are easy to fill out and engaging for the respondantsv

The interface of generating the survey was clear and easy to follow. The results of the poll gave a large and easily readable breakdown. To-date the best survey software I've used.

Some of the controls when editing the survey weren't particularly intuitive.

Collecting data easily and providing results that can be effectively used to inform the surveyor.

l'interface est trés intuitive, il est facile de créer ses survey. De plus c'est visuellement beau

Rien de particulier à signaler, hormis les 15 jours d'essais. Cela est un peut trop court

Avoir des survey avec différrents option comme réponses multiples etc.

Simple to signup, question templates and design

A better pricing model with a monthly subscription with all features

Employee Satisfaction survey, customer service fedback

I am using SuveySparrow at work for customer and employee satisfaction surveys. It is very easy to use and I love the design of it. It doesn't take long at all to create new surveys.

The only downside would be limited free features. But there are enough free features to try it out first.

We have no other simple and cost effective options for these surveys, for SurveySparrow is really helping us to create surveys to send to customers and clients alike

Easy to do even complicated surveys. Very easy to modify.

For my use case I wish I could get to customize on how to get/view the answers better. In my very specific scenario I'm hoping to get customer to fill form as like some excel sheet.

SurveySparrow helps us get the required data from customer easily and in a ordered manner. We had trouble with orders coming on with incorrect data and I see that this could help us with that.

especially the Logical Features, Design, customization

Design is clean but could be more contemporary

Creating User Surveys for user research!

SurveySparrow offers a simplistic way to send out and receive feedback in no time at all. I love how easy it is to create surveys and send them out to employees.

Honestly, I don't have any dislikes for SurveySparrow. All in all, I love the product.

Survey Sparrow has helped me gain emplpyee feedback from all levels. It has allowed me to create surveys. I love it.

Very simple to setup and get a logical flow for feedback. The design and assistance to setup makes the survey process seamless. The ability to export data into a format that can be processed offline is perfect.

There are several limitations on each of the phases and levels which are not immediately obvious. You must be careful on the level you select, but once you know where you're at it's a perfect way to collect data.

Ability to manage survey data and collect information and feedback in a fast, efficient and simple manner without too many restrictions on ownership of the data.