Synder Reviews: 4.7/5 — Highly Rated

Very responsive support service. Highly recommend!

I would like to be able to set a default sales account for all transactions going into Xero from one platform.

Speeds up importing transactions from sales platforms to accounting software and reconciliation with bank accounts.

I had been downloading transaction reports from my payment gateway and uploading them into QBO monthly, which required the use of a third party application, and the creation of multiple CSV files to upload fees, payments on sales invoices, payouts, refunds, etc. Synder replaced all this with a 5-minute simple setup and labor-free, real-time sync after that.

Although it is possible to set Synder up so that sales are attributed to a Generic Customer in QBO, there can still be customer-specific data in the Description field. We need a way to make that field generic too.

By providing an easy and accurate way to transfer accounting information from our eCommerce platforms and payment gateways, Synder is improving our financial reporting quality and saving labor costs.

Overall, a very good piece of software. I need to synch Stripe / Square transactions to QBO for some of my small nonprofit clients. Syder seems to get the job done for a reasonable price. And...when I have trouble, their tech support is great! Always available and very helpful - especially if you can work with Andrey! :)

I do wish they had a smaller priced plan for non-profits or smaller organizations...

Saves me A LOT time that I would otherwise have to do manual data entry!

It is easy to sync my transactions and great customer service.

The pricing! I would like my previous pricing back :)

Helps me automate my sales transactions

All the fees from stripe are categorized properly. I was having issues with syncing my transactions, and Renata was quick to respond and help me.

Its difficult to reach someone via phone.

I spend less time categorizing my Quickbooks because all the information is transferred.

Well developed software which is easy to use and reliable.

It is expensive and the lack of functionality for sync of product bundles in any package other than the most expensive is dissappointing.

Allows automatic data transfer of transactions from woocommerce to quickbooks online. Avoids manual data entry.

Customer service is solid! I've worked with the same rep throughout integration - it's helpful that she is familiar with my situation. Previous app offered virtually NO support - it's like night and day with Synder.

Had issues with setup. Also was confused by why it would be necessary to "upgrade" from a basic subscription. Took a few days to iron out the kinks but everything appears to be working smoothly now.

Integrating transactions between QBO, Stripe, and my bank. Previously had issues with sales tax calculations and reporting. Synder provides the integration functionality I need. It's too soon to tell how it's benefitting the business but I feel more secure knowing that when I pull reports the data will be accurate.

Synder enables me to integrate WooCommerce, Stripe, PayPal, and QuickBooks to automate my accounting rather than having to manually process transactions. This will save me a considerable amount of time each month.

I had trouble onboarding because the app created my account by pulling in my QuickBooks credentials rather than the email I specified for my Synder account. This caused a whole chain of events resulting in the sync not working correctly. However, the support was awesome, and Renata helped me correct the underlying problem and get me up and running.

I was having to do a lot of manual labor to categorize transactions, but Synder resolves that problem for me. It syncs my WooCommerce shop with Stripe and QuickBooks to enable me fully automate the categorization of shop transactions. It replaces the default PayPal app I was using with QuickBooks so that now I can have those transactions automatically categorized, too. I expect Synder to pay for itself over time with the manual labor it saves me from having to do.

The customer service is excellent. Our representative Vilena helped me to see why our transactions weren't syncing right between Quickbooks and Square. They also checking in and made sure the on-boarding process was successful.

I wish that the transaction numbers were a little more user-friendly. I assume its for security, but they look very long-almost like auto-generated passwords.

The free integration between square and QBO had terrible reviews. So, I went looking for an alternative and found Snyder. Without this integration I wouldn't be able to the breakdown of Sales, Taxes, Square Fees, Credit Card Processing, etc. It also matches with our inventory in QBO. It really is the bridge between our physical store(Square Cash Register) and our online Bookkeeping.

Synder has been an excellent tool for syncing our QuickBooks account and Stripe accounts as well as providing an easy way to connect online credit card payments from customers to their invoices. Their customer service is also excellent through the chat portal. Most recently I talked with Renata who took the time to investigate my issue and provide guides so I can have full control over my account and Synder use which was exactly what I wanted.

I think there is so much more that Synder could do with customization and easier user interface.

Being able to immediately see credit card payments be correctly applied to an invoice without having to go into the back end of QuickBooks or other accounting software to make corrections is the best part of Synder!

The simplicity and the power of this solution I'm very interested in Synder to gain time and avoid to waste my time with accounting tasks ... I didn't yet finish to set up Synder but for a beginning, I have to say that the configuration is really simple for the moment. I chatted with Tina via the chat, and she really convinces me to opt for Synder. She directly helped me and reassured me in answering to all my questions about this sync solution. Can't wait to finish my set up . Amercican people are definitly the best to create great solutions !

Nothing for the moment. Everything seems OK for me.

waste my time with accounting tasks and mistakes because automation will be better than me... !

The customer service is fantastic, but mainly, the platform works. It may require some patience and back and forth to understand the flows between one platform and another. But, once you have your channels linked/organized...the "engine" will run very smoothly. Shout out to Kay for his awesome service.

It's not against the platform but since we run on Walmart, Amazon FMB, Amazon FBA, Ebay, Shopify, Faire, and others....it has been a very long process of making sure everything is perfect. So, you have to be somewhat savy and patient in order to get things right.

Synder has helped manage our inventory and sales for all e-commerce platforms. We've been able to have a centralized platform to link all sales channels.

Great synch features and Veronica was great at support.

Not a fan of having to connect multiple apps.

Quick and simple Synch between Stripe and Quicbooks

Ease of sync and rollback. And, compatibility with our systems.

No downside yet. I like everything so far

Detailed QBO integration of Stripe, PayPal , WooCommerce

The support is really useful. I had a few issues, but it is good to know support is there and all issues resolved quickly with good communication.

There was quite a large price increase of 400% recently, but some of the new features have been a great addition.

Assigning receipts to correct tax agency and location, pulling all orders from multiple sites and putting into QB correctly.

I had a small issue with the app but thanks to Darya I was able to troubleshoot the problem. Really great customer service.

There is nothing I dislike, so far the app is perfect for my needs.

Online e-commerce AR automation.

Setup was easy with only one small hiccup which was easily resolved on a quick chat with Yar from Support. I was able to go back to the beginning of the year (~ 5 months) and sync all the transactions and match everything in QBO and reconcile the account within a few hours. Currently I have only set up Stripe, but I like that we can handle more platforms if needed.

The only downside was paying for the higher priced plan for the first month to be able to import historical transactions...but fair enough because we were paying the monthly fee for those months. I have only been using for a short time, so I can't say if I will encounter any other issues but so far so good!

Previously transaction level detail was not getting into QBO - I would just make adjustments at year end to account for Stripe fees and true up sales totals if needed. Now I just need to reconcile the account periodically and year end should be a breeze.

Customer service is helpful and friendly. I had an issue syncing PayPal, and they were able to fix it in a timely manner. They were also helpful with a billing issue. Efficiency has increased with use of the app. Unfortunately, I still have to manually enter the class in Quickbooks, but I don't think that is a Snyder app issue.

It would be nice to have more payment tiers. Something with around 500 syncs at a price between the 100 and 1,000 sync plans would work well for us.

Automatically syncs our donations from Stripe and PayPal into Quickbooks (creates a sales receipt with all applicable donor information, except for class).

It is an excellent software that allow our company to integrate our Stripe account with Quickbooks Online. We can keep our accounting software updated with all the payments receive in real time. The support team is great!

It would be great if Synderapp could integrate not only the paid invoices but also the opened ones.

we solved the problem that we used to have with the paid invoices. We had the information in our Stripe Account but we couldn't see them in our accounting software. Thanks to Synderapp we could solve it.

Customer service and ease of using chat to get assistance

There have not been any dislikes yet or downsides.

We are working on mapping but customer service has really helped. solved one problem and we are working with our Dev guys on the other based on info provided by Olga in CS

Conveniently syncs my Stripe payments to Quickbooks

Just need to be careful setting up taxes

It simplifies getting my transactions from Stripe to Quickbooks

This app has more features than any other syncronization app I have tried for connecting Square and Stripe to Quickbooks. The other apps are not even usable due to key features missing. Synder is easy to use. Once it is set up it runs in the background with little attention needed.

A small number of transactions fail to sync each month. I would like to see this improved, but fortunately it is easy to correct the failures with just a few clicks in the Synder app. Also, the setup instructions are a little bit confusing in some areas.

Since I started using Synder I have saved myself dozens of hours of manual data entry. I could not serve my clients well without this app. The app pulls in all of the details I need and leaves behind those that I do not want. It is an excellent solution for anyone with a large volume of transactions to by syncronized.

The customer support is great! I worked with a support rep named George who was very helpful and active in their response times. Looking forward to seeing their software continue to improve.

The rule system, while functional, is very clunky to work with. It is very tedious to create rules, and you cannot duplicate them or easily change the initial trigger for a rule. The rules also seem unnecessarily expensive. Finally, while the monthly transaction subscription rate makes sense for Synder, it does not make sense for companies that run sales and have brief periods of high transaction volume. You cannot downgrade your subscription yourself without contacting support so once you're locked into a high transaction volume subscription, it can get expensive. For these different business models, it would be nice to be able to explore a by transaction pricing model that allows for billing to match intermittent transaction volumes.

We process payments through stripe and paypal which have both outgoing and incoming transactions, paypal especially, which can pay out affiliates. The volume of transactions processed by our business is so high that it would be nearly impossible to keep the books manually. With their automatic (and accurate) importing as well as the rule feature, we are able to greatly reduce our bookkeeping costs while still maintaining accurate financial reports for internal and external reporting requirements.

It comprehensive ability to sync Stripe and Square transactions

The Price. Unfortunately you have to move from 50 syncs per month to 500 syncs per month. For small businesses that want 150-200 syncs this is a problem.

Saving lots of processing time

I run a small vineyard business selling our own wine online and from the vineyard, and tasting visits. I am setting up Quickbooks but couldnt make it sync with Paypal. Synder just does it. No probs. Worked first time. Really pleased with it. I havent so far needed support.

Only drawback is that I need to sync back data for 18 months to do the business accounts for the tax return, and as far as I can see there is no way to do this other than to upgrade to a level that I dont need for anything else. It would be good to be able to buy the back-sync transactions I need without having to pay for a years worth of a big upgrade.

Needing to sync Quickbooks with Paypal. So far it is doing that really easily. It is saving me loads of time compared with syncing using downloaded monthly csv spreadsheets.

Works well behind the scenes and makes recording transactions easy.

Sometimes the software can be a little glitchy when importing historical data.

Synder helps the business keep track of our record books. It cuts down on our costs for staff.

Sync works perfectly between either PayPal or Stripe and Quickbooks Online.

The number of syncs included on the smallest plans is less than their competitors at the same price point.

Integration with QuickBooks Online from PayPal and Stripe saves time and avoids errors. Works very smoothly.

Automatically sync from different platforms.

Has some sharp learning curves. Initially, I had a lot of interactions with the support.

I have QBO and different payment sources. Synder can import everything and put them into QBO.

Tony was very helpful and didn't get frustrated with all of my questions.

It was a bit complicated to set up and to understand who I should set up an account for.

I'm trying to link my client's Stripe account to QBO.

We're using Synder to sync our Stripe transactions with Quickbooks. The customer support has been fabulous. I'm not an accountant so I had a lot of quesions, but Anastasia was very patient with me and stayed on the chat for nearly an hour helping me sort out the kinks.

It was a little complicated for me to understand at first, but this is probably due to the fact that I'm trying to take over our bookkeeping and get familiar with Quickbooks plus integrate Stripe using Synder all at the same time.

Saving time by not having to manually enter every transaction (client purchases) and expense (Stripe fees) that comes through Stripe.