Trainual Reviews & Product Details

Easy to navigate. Supportive. Access information easily. Lots of features. Integrated. Frequently use it to refer to material.

Changes are not easy to make. I would like to track others progress easier.

less paperwork. Onboarding is much easier. Nice to see progress and track staffs progress. One area for all training material

I love using Trainual for our new employees. It is so user friendly and there are so many different features, like GIF's and videos. I have had so many employees talk about how much they like it. It's easy to use and you can make it as fun as you want. I have recommended it to other law firms at conferences as well.

Not much I dislike about it. Creating the content is easy, and fun; I haven't had any problems using Trainual or needed any assistance on anything.

We use Trainual with our new employees to give them insight on all of our procedures and processes in our office. From simple things like how to get into the bathrooms using the codes, and how to stamp your mail, to how to develop our files and prepare for hearings. Our current employees are able to refer back to Trainual as well when they have questions on things.

The pre-made templates provided an excellent starting point, saving me valuable time and effort. One standout feature is the flexibility to view SOPs either at a high-level outline or in a detailed format. This adaptability caters to different preferences and needs, offering a user-friendly experience that suits a variety of workflow styles.

Clearer understanding of how to input the SOPs correctly - Maybe a pop up (if you hover over it) that indicates "this is where you would enter your process aka Steps". And maybe when you are creating a SOP, an indication TOPIC aka Category. Or something to that effect. I found I would be creating an SOP and then realized that I needed to have enter the steps under the Process. Although not a major issue, a subtle prompt in this regard could further enhance user efficiency and prevent potential oversights. But its no biggie, I may need to go in and play around with the settings

Organizing how things are done in the company with helpful templates, as well as education on how to do it

It's user friendly, easy to create content, and easy to manage. I like that I can see the last logins, and completed work of team members. It's great for standardized trainings!

The cost. I do wish it was a little more competitvely priced.

Trainual is nice because it has a lot of information in a small, easy to use package. It allows me to reduce hey gotta minute's and work more efficiently.

Easy to use platform! Loom integration is wonderful. Training content provided by Loom to onboard is exceptional as well.

It would be great to have some suggested page layout AI capabilities introduced eventually.

Onboarding Training, ongoing training and development for our team, saving time, helping our business scale.

I like that instead of just showing the content with no text or only showing tests and no content, you get both! My team has access to resources they never had before and are at an all time high of productivity and effectiveness. I am able to go over the content with them and then review the results of their test before any retakes. I can also limit retakes and reassign sections if needed!

Honestly with the new update and now having groups you can't sort your content for different platforms/locations like before. We have 14 different locations with different content requirements and trying to group that to specificality is harder. That's my only complaint

Trainual has helped create a guide for our employees to follow and with the strict guidelines we set through the app with no recurring retakes or skip options it has strengthened the integrity of our team and provided resources to help guide our employees with the correct procedures and/or policies,

Trainual has seriously been a game-changer for our business. It's not just some software, it's like the secret sauce to help make everything run smoothly. We had very little onboarding processes and procedures documented in a place which was widely accessible to our team members. All our SOP's were stored on our server, which only a handful of employees could access. Now, things will be much easier to implement as we continue to grow, specifically with new hires.

I would like to see you be able to lock certain SOP's into a specific reading order. For instance, we have built several product knowledge modules. Level I, Level II, etc. And we'd like to require somebody finish Level I before beginning Level II. The only way to do this currently is to not share our Level II training until we see an employee finish Level I.

We have had no onboarding procedures documented for our sales team previously. Now we are able to build out an onboarding process and structure for our sales staff as we grow.

It gives new employees a feeling of true training and not being thrown into the fire

Assigning documents at set up is a tad Clumbsy but managable

Giving experienced individuals a grasp of what we do specifically

It's made easy to give training to the employees.

Sometimes it's delete things after saved and it need to be done again.

It helps the company have all the policy in one place and easily found.

Trainual allows me to make the team aware of the standard, leaving no confusion on the workflow and steps behind different tasks. As a manager, I value the convenience of not having to repeatedly guide team members through tasks they've already been trained on and I know that they appreciate having a space that they can refer back to for further clarification. I also like that I can update things easily without having to reprint documents and store them in bulky files.

I sometimes find it difficult to categorise items into subjects and steps. I wish there was a way to customise and add additional subcategories. I've also found that making edits to steps can be a bit awkward, and when I export documents, the formatting ends up looking completely different from what I had in the editing mode.

Within our team, we had several members who confidently had very differing views on how a task should be completed. We needed a space where we could have comprehensive and easy-to-understand SOPs so that there would be no confusion.