Twilio SendGrid Email API Reviews & Product Details

Free, easy to use mail service for wordpress installations

May take a while for email to happen, but seems reliable.

website email

We use Sendgrid for all our transactional emails and ease of use and integration are unmatched.

Activity search function does not work beyond a 30 day window.

we use it primarily for transaction emails

Super easy to set up the basics I need for our clients transactional emails from their WP site.

Haven't really found anything that bothers me.

Ensures delivery of form submissions on client sites where lead generation from their sites forms is crucial.

I like the various options how to implement. From SMTP to modern API. Management of users, campaigns and stats, it's all there

Missing some basic features like dynamic forms to get subscribers. But this is not a critical. It's simple to create own workaround.

I'm sending hundreds of emails a day with order or payment confirmations, invoices etc., pllus monthly newsletters. To create and maintain own server that will not be compromised or blacklisted it's very difficult. Sendgrid is providing solution for me.

- It will greatly increase your Email Deliverability. - Very easy to use and configure. Has a very good User Interface. - I use it for sending out Email Marketing Campaigns for many restaurateurs and retailers. - It is very easy to use and has extensive APIs. - It has a very good and prompt Customer Service. I have always had my queries/issues resolved at the earliest in a Chat session

Right now I am not using their marketing campaign API to send out email marketing campaigns, instead I use their default email sending API since Marketing campaign API is a very big hassle. Also Lack of an alternative to webhooks is a catch here but I guess their Tech Team will soon develop something.

We send out Email Marketing Campaigns based on Retargeting to get conversions for our clientele who are basically mid and large size restaurateurs and retailers in India.

Sendgrid makes it really easy to send emails from applications and track recipient interactions on the email. The API is very easy to use. It is interesting that SendGrid has been acquired by Twilio. We used both these products and absolutely love them. The campaign management/ templating feature is nice. However, we relied more on the programmatic mail management.

The templating functionality on the web is bit limited compared to other pure email marketing solutions

Sendgrid makes adding email based interactions to applications frictionless. The solution allows for advanced email analytics and email based interactions. The free tier is enough to get started.

It is extremely easy to get up and running. The transactional email template generator is nice too.

Wish there was a really simple way for testing purposes to send all emails to a test email or something like mailinator.

System emails

Sendgrid does exactly what it is meant to do at a reasonable price.

I haven't been able to figure out sending attachments, through attachment links are pretty straightforward to do with a mail merge.

Was able to set up a single transactional email/template for all asset downloads. This is a huge time savings.

The ease of integration, thorough API documentation, very friendly and helpful support team.

Through our years of doing business with SendGrid, we have no complaints.

Our business has been using the SendGrid Email API in our CRM/E-Marketing products for 5+ years now. The reason we chose SendGrid was because of its scalability and ease of integration. Our clients love the deliverability of both their transactional and deployment emails (for which we use the handy substitution tags feature). We also find the detailed reports very useful (e.g., opens, link clicks, and for undelivered emails, we can see why they failed, are they hard vs. soft bounces, etc.).

The ability to easily determine why particular emails fail to deliver is extremely powerful. Also the notifications that can be configured to warn on you on any delivery failure are very nice to have. Using SendGrid with multiple different systems and be being able to setup separate API keys for each one is extremely powerful and important for security.

The historical view of emails sent could be a bit quicker for overall loading of the list, but due to the wealth of information it offers on each email this is an acceptable concession.

Simple method to send and log transaction emails sent from multiple systems without adding further complexity and need for extra logging methods.