Twilio SendGrid Email API Reviews & Product Details

I like that i can use sendgrid from any wordpress instance i use and it works to send emails.

I dont have too many dislikes from sendgrid, i also dont use all it has to offer. I guess I can always complain about price, It would be nice if it was free. But nothing in the world is free haha.

Some hosting accounts have issues with deliverability coming from Wordpress. SendGrid solves that as an SMTP.

.Net library integration is very simple and works very well.

I can't think of anything I dislike other than the breaking API changes occasionally.

We use it to send updates to users to get feedback or notify of changes. We also send emails from our application when certain actions are taken.

My website sends a fair bit of email to customers related to services that they are getting from me--confirmations, reminders, cancellations. It is essential that they receive these emails and I have found that my messages ALWAYS get through. I never hear from customers that my email goes to the spam folder. It is delivered and I value that highly. I also really value the open tracking and click tracking that Sendgrid provides as it better enables me to see that customers are actually getting and engaging with my messages. I found out about Sendgrid through my use of Microsoft Azure and while I don't use Azure anymore, I have stuck with Sendgrid.

Sometimes I need to be able to track emails from a while back and I have not found a way to get access to a full history of sent emails and whether they have been opened.

I do not use the Email API. My connnection to SendGrid is via SMTP.

API functionality, ease of use, powerful insights into metrics.

That we don't use all the features available like campaigns, etc. At some point in the future, we may expand and use some of the options available to jazz up purely marketing emails.

A controlled source of sending rate sheets, etc as marketing emails.

All-in one transactional and marketing email solution that appeals to both developers and marketers. Easy to integrate API triggers into external sites / apps and also easy to integrate with 3rd party marketing stack providers. Full suite of solutions from managing marketing lists to creating campaigns or transactional triggers. Category-based transactional reporting gives me lots of flexibility in how to roll up /aggregate reporting data. Robust activity exports out to other marketing stack tools for open / click / send based segments.

I would like to see reporting developed out even further. e.g. more robust report data export options, more ways to slice and dice and analyze reporting data from the UI.

Integrating a multi-layer marketing stack that leverages disparate data sources and tools to create a unified and robust customer communications and marketing platform. Great value for cost.

I've used Sendgrid for both marketing and transaction emails. It's less user friendly than other options but it's reliable and I trust their consistency with delivery. If anyone is having issues email delivery I always recommend Sendgrid for an easy solution to remove their headache. It's api means makes integration easy. It's very reasonably priced and would be great for smaller businesses with low budgets if they have a team to get it set up.

It's not as user friendly as newsletter programs so I usually only recommend it to larger business or techy teams. The other occasion where I recommend them is if someone has repeatedly had issues with delivery because I think this is where Sendgrid shines. There is a larger setup barrier but this is generally worth it because all this setup means better reliability for your messages and campaigns.

Email delivery problems! It also has great email marketing features that add confidence that your campaign will be delivered but it's not very user friendly as other newsletter programs.

Love the easy integration via API and the reporting system. Love the support center which helps us solve any issues we face.

Looking forward to more retention of emails sent on the basic plan.

Transactional Emails and Newsletters

I love the ease of configuration when integrating SendGrid with our in-house or 3rd party applications. In addition to that, SendGrid has proper Feedback loops set up, which allows us to scale our operations accordingly.

It can be difficult to really get the answers you need when you need them with send grid because their UI has so much available to it.

We use SendGrid to send emails from various 3rd party and in-house platforms that require an SMTP server in order to work. SendGrid has great Feedback loops set up and this allows us to scale our email campaigns accordingly.

Very reliable solution, awesome support. Our business centered around sending emails so reliable email delivery is very good. Unsubscribe group can be managed automatically. Templates can be modified at any time. SMTP intergration is really good for legacy application supprt.

API calls are slow and you can specify only one end point for web hook for whole application.

1) Appointment reminder 2) Digital reminder 3) Marketing emails A lot of other usage email

We are a startup that can't spend a lot of money, the free plan it's perfect for us also they haver very simple and powerful tools.

You have to dig into documentation for some tasks when using the api

We are new, so our domain doesn't have reputation on internet, we can reach more people sending email with sendgrid

We use the API to create a separation of concerns between our various environments. SendGrid makes it fast and easy for us. No more email servers. No more headaches.

Can be challenging to get up and running on a new system. Not unique to SendGrid. Most solutions require a little bit of onramp time.

Email delivery and the elimination of maintenance.

We currently use SendGrid for our transactional emails as well as our marketing emails (they recently added the marketing piece). It is flawless for transactional emails. I really like that I can have templates and edit them directly on the SendGrid site and then pass in whatever data I want via API when sending the emails.

The marketing email tools are still being fleshed out. I'm not complaining about them, but the email editing tools aren't anywhere near as easy to use as Mailchimp's editor. I'm optimistic for it, though.

We're able to jump in and send out emails to customers who are already customers, who opted in to marketing emails during a purchase. I'd have to plug that data in to a different service and have disparate data if I didn't use SendGrid for marketing as well, since we're already using them for transactional emails.

The API is easy to use,and convenient when you wnat to integrate email management in your app

I couldn't use their templating tool .Its not user friendly

Just sending emails to customers who make bookings on our site

An amazingly easy to setup SMTP service to deliver notifications to a large number of users of your web application or service. The API is solid and well documented, in addition, it's a trusted SMTP, so chances of your emails getting bounced are less. It's incredibly easy to setup and use. Pricing is incredibly competitive and great for startups if you're using under 200 mails a day.

There seriously isn't very much about this tool that I dislike, it does everything it says it's supposed to do.

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I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API.

That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid.

One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good.

Normal email sending is good they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation. I cross-checked the IP reputation of shared IPs, and still, they are very good. Support is good

There are few negatives in automation. They are add some automation features like in Mailchimp.

It's solving the email deliverability problems. Sending bulk emails works perfectly fine. We have been searching for a good bulk email sender and found Sendgrid to be amazing. We also looking forward to use automation

Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together

One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful !

Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees

The best part about Twilio SendGrid is it's ease of use. Uploading contacts and creating email campaigns is a seamless process and the analytics post the campaigns are detailed and helpful. SendGrid also allows for easy creation of email templates and our design team has been able to create high quality templates withembedded sign up forms on multiple occasions.

While SendGrid is a tool that is useful on so many fronts - the pricing for the Pro Package is on the higher side. There are many newer startups coming out with cheaper tools for cold outreach and if you use SendGrid for just email campaigns- you might just switch because of the price.

SendGrid is really helping solve for better email deliverability - especially for cold email outreach campaigns. You can upgrade your emails and create more targeted campaigns through SendGrid

Sendgrid made it easy for use to offer our customers a simple way to send emails from out application. We offer a CRM with full email intergration thanks to SendGrid.

The most complicated part was getting it to work with our API and getting it setup on our customer's end (our customer's arent technical so setting up the correct DNS records can be a bit complicated.) Further, i got no complaints!

SendGrid has helped us provide a safe and easy solution for our customers to send emails from our CRM. SendGrid made it also a lot easier to have a clear overview of our mail activity and how much gets opened or not.

I have used SendGrid integration with salesforce to send emails on a particular event it is straightforward to integrate into the system and it very responsive to the change of the event

On a particular event that is to update a specific field in salesforce, it is not responding so I have to send an email on the update of the whole record. I haven't found any solution to that so there are still things to update

I have to send an email whenever a specific field of a record is being changed, According to me it has been very efficient with SendGrid. It is a better solution than salesforce's email alert.