Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.
Capabilities |
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Segment |
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Deployment | Cloud / SaaS / Web-Based |
Support | Email/Help Desk |
Training | Documentation |
Languages | English |
Twilio SendGrid Email API is easy to integrate with your backend web server. They have thorough and well-written documentation too.
As a developer, I did not have any problems. Good documentation, easy integration, works well.
Sending Emails.
Very reliable and provides good stats to use that allow us to finetune our CRM program.
The code editing is a bit complicated for the first few times that you use sendgrid. Once you have some templates built, it gets easier though.
Sending mass emails and getting statistics from them.
Easy to integrate with NodeJS. Very well documented APIs Quick support
Examples on their documentation website can be improved. Extensive example could be added on their github repo.
With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly.
easy to use. good support. works perfectly on all OS. Online chat and community helps if you stuck anywhere.
it will be good to have free version. it will be good to have deployment on mac available.
sending message for mobile app download. cheap and reliable product
Sendgrid marketing offers a large number of tools capable of satisfying the needs of each user, who wants to improve their work in great proportion being able to perform their work hand in hand with this innovative system which provides unique support and training that remains in constant evolution and implements the development of any company that uses this program, generating rates of progressive improvement of their operations, increasing productivity and positioning in the IT standards.
The most notorious flaw contained in sendgrid is expressed in the following way, its means of compression and file detection to be later uploaded to the system through its publication, presents errors when performing this action, where sometimes something is uploaded to the platform and then automatically deleted, thus causing great dissatisfaction by users, who observe this flaw and have to perform the action again in order to fulfill their task.
I can say that thanks to sendgrid marketing I have managed to greatly improve my finances, a problem that had me on the verge of bankruptcy, through my implementation of this service as the main tool of work, my problems have been decreasing one by one, thanks to their methods offered are able to automate work in terms of digital platforms for distribution of business data, focused on marketing products through moderate or abundant advertising to attract a large volume of users who want and can get their products and services, promoting and positioning my brand at the top of business success.
the friendly and systematic way to doing things
nothing as such. the company is providing its best services
by using sendgrid i have more opportunity to expand my bussiness
Well they have knowledge of e-mails and they understand there customer as well
Its not that match but they don't have email tracking
I don't face any problem
Sendgrid has so many functions available and is quite easy to use, even for beginners. Whether you're sending a monthly newsletter or weekly email campaigns, SendGrid has what you need to create and replicate your templates, upload your email lists, and check stats after sending your campaigns.
For someone who isn't at all familiar with html, creating or modifying some aspects of the email campaigns can be a bit challenging. I've also experienced troubles when it comes to emails getting clipped even when test-emails don't.
SendGrid has allowed us to condense our email efforts into less programs because of the different options in SendGrid. Since the platform is easy to use, just about anyone on the team can go in and use it.
Simple and Effective. Our services are dependant on SendGrid email and it has worked flawlessly. Great work.
The only thing I don't like is not being able to see the history for more than 1 month. I understand there are limitations and also we could keep our own history.
We heavily rely on sending alarms via email to our customers. We need something that works all the time and SendGRID is great.
Sendgrid is not hard to learn, not for marketeers, nor for programmers. If you do not know yet how your email activities will evolve, and have a few programmers near, Sendgrid can be really the flexible tool you need. And the support of sendgrid is really good.
Once you get in a more advanced state as a marketer, you will hit some limits in the system. (but again, with some programmers near you, you can solve most of those limits).
We use the email API for all transactional mailing and automated campaign mails.
We send thousands of emails a day and we've found SendGrid to be very reliable. The out of the box dashboard is solid to make sure things are going out properly.
I wish we could see more than 3 days of history of emailing a client without having to pay extra which is currently required to see back 30 days.
We need to send thousands of emails a day to our users and SendGrid makes that possible.
- Easy to use - API is available for many languages - Setup takes no time - Email design and testing is simple
- Pricing is a bit steep - Some of the jargon increases the learning curve
SendGrid is used to build a mailing list.
Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team.
The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response.
Sending automated, trackable emails to thousands of people a day.
Cheap for the volume of emails you can send using the emailing marketing product.
The number of email lists you can create is capped.
Sending large volume of email marketing campaigns.
Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc Template builder produces responsive designs easily & reliably Support tickets have been thorough, with good service Low-cost, similar pricing to MailChimp but with a lot more under the hood
Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.
Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business.
More features are being added and updated lately. Ease of use.
Not much. There are small improvements that will be made soon
With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.
SendGrid has excellent support, customer service, and learning resources available on their site.
The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link.
We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us.
Sendgrid is a reliable email service that consistently gets your emails to your customers' inboxes. For marketing lists it is somewhat lax on bounce limits, and shows how 'healthy' your email list is in real time. Stats provided in real time are informative and show crucial info such as open rates, click-through rates, and soft/hard bounces.
While services provided are good, this is a pricey option, offset by a good free starter plan. If you have too high a bounce rate, you will be sorted into a sending server that has more of a chance to land in the spam folder when sending emails.
Benefits realized is the level of information provided after each email campaign. I am better equipped to perform a/b analysis and work on improving each email campaign based on the the open and click-through rates.
The interface is very easy to use and access to customer service is great. They really try to help you figure out your problem.
The only thing I didn't like about it was at the time (about 6 months ago) they didn't have any kind of robust tracking system. They had basics emails stats but nothing that was beneficial to dive into really understanding your email campaign.
Trying to capture a captive audience via email. Which I'm sure a lot of companies have that same issue. The good thing is the more you test, the more you find out about your target audience.
SendGrid is a reliable software to send and automate email marketing.
I've noticed that the custom email editor tends to lag quite often.
Sending and automating emails to our customers.