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Twilio SendGrid Email API Reviews: 4.1/5 — Solid Choice
Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based |
| Support | Email/Help Desk |
| Training | Documentation |
| Languages | English |
Compare Twilio SendGrid Email API with other popular tools in the same category.
The detailed analysis of email metrics along with domain reputation can be Checked
For all the domains, we need to separately add webhooks in event webhooks. Can be 1 backend to add apis in all domains at once. Also, inbox placement rate of domain can be included
Detailed day-wise analysis of email metrics such as delivered, clicked etc
I'm a full stack developer. I have used Twilio sendgrid at my one of project, in that project basically I have to varify that user when he or she registered. This service helped me to send the email for varification to that particular user. Some things are the best in sendgrid which I appreciate that, like it is open-source. Even we can use in our project at a testing time. It is also provide the range of mails to send in one month. Anyone can use the email service which have provided by Twilio sendgrid email API.
That one thing which I have faced when I have create my account at Twilio sendgrid. I have faced some error, like you are unauthorised, I am not able to varify and Authorize myself . So i wish this kind of issues should not faces by others users of Twilio sendgrid.
One of the problem which I had faced, to varify your account after the registered your self at Twilio sendgrid. Some time user can't able to varify their account. So I would like to say that if this problem solved at this time then after the allover services which have provided by Twilio sendgrid is much better than others. All overall the experience with it is so good.
Normal email sending is good they provide very good Email PAI service, and also all the shared IPs they provide are in good reputation. I cross-checked the IP reputation of shared IPs, and still, they are very good. Support is good
There are few negatives in automation. They are add some automation features like in Mailchimp.
It's solving the email deliverability problems. Sending bulk emails works perfectly fine. We have been searching for a good bulk email sender and found Sendgrid to be amazing. We also looking forward to use automation
Sengrid has been such a wonderful system to use to keep track of the emails being sent out by our automatic system. The ability to check if emails bounced, have been blocked, if the emails were opened and even clicked on has been severly helpful in our efforts to educate our guests/customers about the importance of confirmation emails and accountability. Nothing negative to say about how it all works hand in hand together
One small thing that really bums us about (seniors here) would be the limited dates you can use you generate emails sent to a specific email address. Would be very nice to maybe push it to 3 months if possible however other than this, Sengrid is just wonderful !
Sengrid has helped our company keep track of the automated emails being sent out to the million of guests we cater across the worl. This has helped us ensure that accountability and visibility is present across all boards, both with our guests and the employees
Connecting other platforms to Sendgrid and stopping worrying about deliverability has been critical to our company and marketing strategies, both on the sales and transactional emails sides. Now we can monitor the quality of our emails, connect new domains to our servers and be aware of their score.
It takes a bit of a steep learning curve for users who don't know about programming or marketing automation. It is not something severe, but it would be good if the platform were a little more friendly
Sendgrid has solved our deliverability problem to a large extent. There is always the possibility of someone marking you as spam or bouncing in your inbox. However, Sendgrid manages to get the emails to our clients' inboxes ALWAYS
Twilio SendGrid Email API is easy to integrate with your backend web server. They have thorough and well-written documentation too.
As a developer, I did not have any problems. Good documentation, easy integration, works well.
Sending Emails.
The best part about Twilio SendGrid is it's ease of use. Uploading contacts and creating email campaigns is a seamless process and the analytics post the campaigns are detailed and helpful. SendGrid also allows for easy creation of email templates and our design team has been able to create high quality templates withembedded sign up forms on multiple occasions.
While SendGrid is a tool that is useful on so many fronts - the pricing for the Pro Package is on the higher side. There are many newer startups coming out with cheaper tools for cold outreach and if you use SendGrid for just email campaigns- you might just switch because of the price.
SendGrid is really helping solve for better email deliverability - especially for cold email outreach campaigns. You can upgrade your emails and create more targeted campaigns through SendGrid
Sendgrid made it easy for use to offer our customers a simple way to send emails from out application. We offer a CRM with full email intergration thanks to SendGrid.
The most complicated part was getting it to work with our API and getting it setup on our customer's end (our customer's arent technical so setting up the correct DNS records can be a bit complicated.) Further, i got no complaints!
SendGrid has helped us provide a safe and easy solution for our customers to send emails from our CRM. SendGrid made it also a lot easier to have a clear overview of our mail activity and how much gets opened or not.
I have used SendGrid integration with salesforce to send emails on a particular event it is straightforward to integrate into the system and it very responsive to the change of the event
On a particular event that is to update a specific field in salesforce, it is not responding so I have to send an email on the update of the whole record. I haven't found any solution to that so there are still things to update
I have to send an email whenever a specific field of a record is being changed, According to me it has been very efficient with SendGrid. It is a better solution than salesforce's email alert.
Very reliable and provides good stats to use that allow us to finetune our CRM program.
The code editing is a bit complicated for the first few times that you use sendgrid. Once you have some templates built, it gets easier though.
Sending mass emails and getting statistics from them.
Easy to integrate with NodeJS. Very well documented APIs Quick support
Examples on their documentation website can be improved. Extensive example could be added on their github repo.
With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly.
Sendgrid provides us the opportunity to automate email marketing campaigns. Either be it transactional emails or newsletters. With the aforementioned, we are successfully setting up automation triggers, which determines when a sales prospect or customer needs to be engaged via emails . While also letting us successfully track and measure the performance or effectiveness of our automation strategy.
Sendgrid is not very intuitive and thus , it usually requires previous experience with email marketing setups, to be able to use effectively.
We rely on Twilio Sendgrid to send real-time email notifications to our customers. Sendgrid provides us with the necessary infrastructure to automate engagement notifications with our customers, using emails.
The best feature would be the high delivery rate compared to similar services. The implementation is also easy as well using the documentation provided for most popular languages along with the REST API. The training using Twilio's RPG game TwilioQuest also makes it easy to get started. The designer feature makes it easy to design templates without using a third-party solution.
Integrating new senders is not that intuitive on the UI and makes it confusing. Verifying new senders is also not a seamless process as it does not notify if the verification email went through. Sometimes the template designed using the editor does not reflect the email received.
We used Twilio SendGrid Email API to send mass emails for our internal and business objectives. We have used Sendgrid using it's API and with other services like Courier, and our implementation has been easy with both the approaches. The high delivery rate along with the statistics from Sendgrid made ensure we had no concerns regarding email delivery.
The API is easy to integrate with just about any service out there. The documentation is solid and covers multiple use-cases/languages, and the webhooks are reliable and easy to understand. Additionally, the pricing is very reasonable, especially compared to other Email API solutions.
The email design tool is not at polished as competing solutions aimed purely at marketing-based emails (Mailchimp, for example). There are a decent amount of bugs, and it's relatively frustrating to use. Still, we primarily use SendGrid for the API, not the email-design tools, so this is not a dealbreaker for us, and the prices are much more modest than competing marketing solutions.
We use the SendGrid Email API to automate internal email delivery from our web and mobile app. We also occasionally use the free marketing and design tools included in SendGrid.
I love SendGrid because it’s so easy to use. I can integrate it with my applications, create templates for mailing campaigns, and send my emails with confidence. The platform is reliable and straightforward to use, and I recommend it to anyone looking for an easy way to send their emails.
Installation of the software was more complex than we expected — especially when it came to getting the system up and running. We contacted the support team several times for help, but only after a few days were we able to get the program running with all stacks we wanted.
I use Twilio SendGrid Email API to send emails on behalf of my client. This enables me to send up to thousands of emails daily from the entire bunch of domains and users from their own IPs. The performance of the Sendgrid servers has been very good, and I have not encountered any issues in performing this task.
The best I like about SendGrid is that I can integrate SendGrid with my applications and create my templates for sending mails. It is very reliable and straightforward to use.
Sendgrid is easy to use, but we have to provide authentication for any emails when sending emails from that email. Also, It is not entirely free, and you can send only a limited number of emails.
Because of SendGrid, It is straightforward to send emails from my application itself. It makes the functionality of the application much better, and it seems much more reliable. I can also use it as an email authentication while logging into my application which is very helpful.
Great documentation for the API lends to a productive developer experience.
After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product.
Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well.
easy to use. good support. works perfectly on all OS. Online chat and community helps if you stuck anywhere.
it will be good to have free version. it will be good to have deployment on mac available.
sending message for mobile app download. cheap and reliable product
Sendgrid marketing offers a large number of tools capable of satisfying the needs of each user, who wants to improve their work in great proportion being able to perform their work hand in hand with this innovative system which provides unique support and training that remains in constant evolution and implements the development of any company that uses this program, generating rates of progressive improvement of their operations, increasing productivity and positioning in the IT standards.
The most notorious flaw contained in sendgrid is expressed in the following way, its means of compression and file detection to be later uploaded to the system through its publication, presents errors when performing this action, where sometimes something is uploaded to the platform and then automatically deleted, thus causing great dissatisfaction by users, who observe this flaw and have to perform the action again in order to fulfill their task.
I can say that thanks to sendgrid marketing I have managed to greatly improve my finances, a problem that had me on the verge of bankruptcy, through my implementation of this service as the main tool of work, my problems have been decreasing one by one, thanks to their methods offered are able to automate work in terms of digital platforms for distribution of business data, focused on marketing products through moderate or abundant advertising to attract a large volume of users who want and can get their products and services, promoting and positioning my brand at the top of business success.
the friendly and systematic way to doing things
nothing as such. the company is providing its best services
by using sendgrid i have more opportunity to expand my bussiness
Well they have knowledge of e-mails and they understand there customer as well
Its not that match but they don't have email tracking
I don't face any problem
There are a number of strong features in SendGrid. The top two we probably benefit from the most are the API and the reporting. The API makes it simple for our SaaS platform to send e-mails - both from our system to clients, and from our system on behalf of clients (e.g. marketing e-mails). And the API is simple to use and can be integrated in a matter of hours.
The last I reviewed their features, the tools they provide to manage sub-users could be more well developed. We create sub-users to represent each of our clients so that we can track their activity separately. Note: the sub-user feature may be more developed now.
There are a number of ways to send e-mail messages programatically. But SendGrid gives our messaging efforts and sound structure. But probably the greatest benefit is the reporting. Tracking things like e-mail opens and bounces takes a lot of development time. SendGrid takes care of these issues for you - allowing you to focus on your core business objectives.
Sendgrid has so many functions available and is quite easy to use, even for beginners. Whether you're sending a monthly newsletter or weekly email campaigns, SendGrid has what you need to create and replicate your templates, upload your email lists, and check stats after sending your campaigns.
For someone who isn't at all familiar with html, creating or modifying some aspects of the email campaigns can be a bit challenging. I've also experienced troubles when it comes to emails getting clipped even when test-emails don't.
SendGrid has allowed us to condense our email efforts into less programs because of the different options in SendGrid. Since the platform is easy to use, just about anyone on the team can go in and use it.
Simple and Effective. Our services are dependant on SendGrid email and it has worked flawlessly. Great work.
The only thing I don't like is not being able to see the history for more than 1 month. I understand there are limitations and also we could keep our own history.
We heavily rely on sending alarms via email to our customers. We need something that works all the time and SendGRID is great.
Ease of use and pretty easy to implement
The filtering of users and ability to reuse campaigns could be made better
Transactional e-mails right now because it is what it does best.
It's very easy to implement SendGrid. I can send emails in just a few minutes. There's multiple ways to implement it into our Laravel applications (SMTP or the API). We integrated with SMTP - the documentation on setting it up was very straightforward. Took less than 30 minutes.
It's difficult to deal with reporting. The reporting tools have change drastically in the past year and a half. I do like the changes you have made, but the amount of data is reduced to just 3 days and it takes longer to pull the data I need. Biggest complaint: Data is only stored for 3 days. I know it costs a lot of money to keep large amounts of data for clients, but I would like to search at least 1-2 weeks of data for a product I pay monthly. Even if it's just basic data (like sends, opens and clicks). I don't necessarily need all of the other data.
We needed to send transactional emails (password reset, purchase receipts and event reminders). We are able to send these email effortlessly.
Sendgrid is not hard to learn, not for marketeers, nor for programmers. If you do not know yet how your email activities will evolve, and have a few programmers near, Sendgrid can be really the flexible tool you need. And the support of sendgrid is really good.
Once you get in a more advanced state as a marketer, you will hit some limits in the system. (but again, with some programmers near you, you can solve most of those limits).
We use the email API for all transactional mailing and automated campaign mails.
We send thousands of emails a day and we've found SendGrid to be very reliable. The out of the box dashboard is solid to make sure things are going out properly.
I wish we could see more than 3 days of history of emailing a client without having to pay extra which is currently required to see back 30 days.
We need to send thousands of emails a day to our users and SendGrid makes that possible.
We are b2b platform for igaming and support our customers also by sending CRM email messages to end users. Sendgrid fits the best for this purpose because of possibility to white label senders
Really annoying the stats report. I can't see it in one display by horizontal and need to scroll it all the time and I have no option to customize it somehow. Also, mailbox providers deliverability report is not useful, would be much better to see top10 mailboxes at the report.
Very good deliverability even for our industry. Fast and problem solving support White label option
Their API is simple and well documented.
DNS whitelabelling could be more robust.
Email delivery for 3rd party customers. It's been transparent enough to solve out needs.