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Twilio SendGrid Email API Logo
Twilio SendGrid Email API
4.1
(348)
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Twilio SendGrid Email API Reviews & Product Details

Twilio SendGrid Email API Overview
What is Twilio SendGrid Email API?

Twilio SendGrid is a trusted email delivery platform that lets users create and send emails. The platform ensures emails are engaging and easy to create with tools like drag-and-drop builders. It also features a lot of automation tools and comprehensive analytics all to help improve open rates, engagement, and conversions.

Company Twilio Inc.
Year founded 2008
Company size 1001-5000 employees
Headquarters San Francisco, California, United States
Social Media
Managed by:
VR
Vimal Raj
Founder & CEO
Twilio SendGrid Email API Categories on Findstack
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Twilio SendGrid Email API Product Details
Capabilities
API
CLI
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk
Training Documentation
Languages English
Twilio SendGrid Email API Features
A/B Testing
Automated Testing
Blacklist Monitoring
Bounce Management
Campaign Performance Analytics
Content Analysis
Customizable Reports
Dedicated IP Address
Deliverability Consulting
Deliverability Reporting
Domain Reputation Monitoring
Email Authentication (DKIM, SPF, DMARC)
Email Preview
Email Queue Management
Email Syntax Validation
Email Verification
Engagement Tracking
Feedback Loop Handling
Geolocation Tracking
IP Reputation Monitoring
Inbox Placement Testing
Integration with ESPs (Email Service Providers)
List Cleaning
Real-Time Analytics
SMTP Relay
Segmentation
Sender Score Analysis
Spam Testing
Transactional Email
Whitelist Management
Twilio SendGrid Email API Media
Twilio SendGrid Email API video thumbnail
Twilio SendGrid Email API - Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Screenshots
Twilio SendGrid Email API Homepage
Twilio SendGrid Email API Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 22, 2025
Twilio SendGrid Email API Logo
348 Twilio SendGrid Email API Reviews
4.1 out of 5
Small Business (50 or fewer emp.)
May 18, 2023
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Solution for Sending Emails"
What do you like best about Twilio SendGrid Email API?

Twilio SendGrid Email API is easy to integrate with your backend web server. They have thorough and well-written documentation too.

What do you dislike about Twilio SendGrid Email API?

As a developer, I did not have any problems. Good documentation, easy integration, works well.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending Emails.

Small Business (50 or fewer emp.)
Oct 31, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"A Bit Complicated to Learn, But Easy to Use After"
What do you like best about Twilio SendGrid Email API?

Very reliable and provides good stats to use that allow us to finetune our CRM program.

What do you dislike about Twilio SendGrid Email API?

The code editing is a bit complicated for the first few times that you use sendgrid. Once you have some templates built, it gets easier though.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending mass emails and getting statistics from them.

Mid Market (51-1000 emp.)
Apr 20, 2022
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Twilio SendGrid Email API usage and experience"
What do you like best about Twilio SendGrid Email API?

Easy to integrate with NodeJS. Very well documented APIs Quick support

What do you dislike about Twilio SendGrid Email API?

Examples on their documentation website can be improved. Extensive example could be added on their github repo.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly.

Enterprise (> 1000 emp.)
Apr 12, 2021
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"best API to send and receive SMS, MMS, OTT messages globally"
What do you like best about Twilio SendGrid Email API?

easy to use. good support. works perfectly on all OS. Online chat and community helps if you stuck anywhere.

What do you dislike about Twilio SendGrid Email API?

it will be good to have free version. it will be good to have deployment on mac available.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

sending message for mobile app download. cheap and reliable product

Mid Market (51-1000 emp.)
May 24, 2020
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"With Sendgrid marketing you can easily achieve automation and reach your goals."
What do you like best about Twilio SendGrid Email API?

Sendgrid marketing offers a large number of tools capable of satisfying the needs of each user, who wants to improve their work in great proportion being able to perform their work hand in hand with this innovative system which provides unique support and training that remains in constant evolution and implements the development of any company that uses this program, generating rates of progressive improvement of their operations, increasing productivity and positioning in the IT standards.

What do you dislike about Twilio SendGrid Email API?

The most notorious flaw contained in sendgrid is expressed in the following way, its means of compression and file detection to be later uploaded to the system through its publication, presents errors when performing this action, where sometimes something is uploaded to the platform and then automatically deleted, thus causing great dissatisfaction by users, who observe this flaw and have to perform the action again in order to fulfill their task.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I can say that thanks to sendgrid marketing I have managed to greatly improve my finances, a problem that had me on the verge of bankruptcy, through my implementation of this service as the main tool of work, my problems have been decreasing one by one, thanks to their methods offered are able to automate work in terms of digital platforms for distribution of business data, focused on marketing products through moderate or abundant advertising to attract a large volume of users who want and can get their products and services, promoting and positioning my brand at the top of business success.

Small Business (50 or fewer emp.)
Feb 10, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"SendGrid is one the best API service provide"
What do you like best about Twilio SendGrid Email API?

the friendly and systematic way to doing things

What do you dislike about Twilio SendGrid Email API?

nothing as such. the company is providing its best services

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

by using sendgrid i have more opportunity to expand my bussiness

Mid Market (51-1000 emp.)
Jan 25, 2019
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Overall"
What do you like best about Twilio SendGrid Email API?

Well they have knowledge of e-mails and they understand there customer as well

What do you dislike about Twilio SendGrid Email API?

Its not that match but they don't have email tracking

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I don't face any problem

Mid Market (51-1000 emp.)
Dec 16, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"SendGrid Makes Creating Email Marketing Campaigns Easy"
What do you like best about Twilio SendGrid Email API?

Sendgrid has so many functions available and is quite easy to use, even for beginners. Whether you're sending a monthly newsletter or weekly email campaigns, SendGrid has what you need to create and replicate your templates, upload your email lists, and check stats after sending your campaigns.

What do you dislike about Twilio SendGrid Email API?

For someone who isn't at all familiar with html, creating or modifying some aspects of the email campaigns can be a bit challenging. I've also experienced troubles when it comes to emails getting clipped even when test-emails don't.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid has allowed us to condense our email efforts into less programs because of the different options in SendGrid. Since the platform is easy to use, just about anyone on the team can go in and use it.

Small Business (50 or fewer emp.)
Nov 19, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to Implement, Simple to Use, Effective"
What do you like best about Twilio SendGrid Email API?

Simple and Effective. Our services are dependant on SendGrid email and it has worked flawlessly. Great work.

What do you dislike about Twilio SendGrid Email API?

The only thing I don't like is not being able to see the history for more than 1 month. I understand there are limitations and also we could keep our own history.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We heavily rely on sending alarms via email to our customers. We need something that works all the time and SendGRID is great.

Small Business (50 or fewer emp.)
Nov 02, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good Email system for startup"
What do you like best about Twilio SendGrid Email API?

Sendgrid is not hard to learn, not for marketeers, nor for programmers. If you do not know yet how your email activities will evolve, and have a few programmers near, Sendgrid can be really the flexible tool you need. And the support of sendgrid is really good.

What do you dislike about Twilio SendGrid Email API?

Once you get in a more advanced state as a marketer, you will hit some limits in the system. (but again, with some programmers near you, you can solve most of those limits).

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use the email API for all transactional mailing and automated campaign mails.

Small Business (50 or fewer emp.)
Oct 25, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Solid tool to send many emails from our database"
What do you like best about Twilio SendGrid Email API?

We send thousands of emails a day and we've found SendGrid to be very reliable. The out of the box dashboard is solid to make sure things are going out properly.

What do you dislike about Twilio SendGrid Email API?

I wish we could see more than 3 days of history of emailing a client without having to pay extra which is currently required to see back 30 days.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We need to send thousands of emails a day to our users and SendGrid makes that possible.

Small Business (50 or fewer emp.)
Mar 10, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great product"
What do you like best about Twilio SendGrid Email API?

- Easy to use - API is available for many languages - Setup takes no time - Email design and testing is simple

What do you dislike about Twilio SendGrid Email API?

- Pricing is a bit steep - Some of the jargon increases the learning curve

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

SendGrid is used to build a mailing list.

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good email relay service for businesses who send lots of emails"
What do you like best about Twilio SendGrid Email API?

Easy to use interface. Our developers say API is excellent. The tracking and stats facilities are excellent for support team.

What do you dislike about Twilio SendGrid Email API?

The response on customer tickets hasn't been as fast as I'd expect, some tickets took days to get a response.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending automated, trackable emails to thousands of people a day.

Small Business (50 or fewer emp.)
Jan 03, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Affordable with little barriers to get started"
What do you like best about Twilio SendGrid Email API?

Cheap for the volume of emails you can send using the emailing marketing product.

What do you dislike about Twilio SendGrid Email API?

The number of email lists you can create is capped.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending large volume of email marketing campaigns.

Mid Market (51-1000 emp.)
Dec 14, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"For the tech-inclined marketer on a budget"
What do you like best about Twilio SendGrid Email API?

Easy to use considering the amount of flexibility they provide, like custom configuring domains, subusers, subscription groups Integrates easily with a variety of tools - like SimonData, Zapier, Interact, etc Template builder produces responsive designs easily & reliably Support tickets have been thorough, with good service Low-cost, similar pricing to MailChimp but with a lot more under the hood

What do you dislike about Twilio SendGrid Email API?

Compared to marketer-centric ESPs like Mailchimp, not as intuitive to use Reporting isn't great - they want you to export (eg via API/webhooks). Email activity only stored for 30 days which is problematic for customer service to track down a customer's email history. Basic reports e.g. open/clicks don't seem to work when you toggle to a percentage.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Easy integration with our core platform (Heroku) with a low-cost and high level of flexibility/customisation to suit our business.

Small Business (50 or fewer emp.)
Nov 17, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Good value for the service. "
What do you like best about Twilio SendGrid Email API?

More features are being added and updated lately. Ease of use.

What do you dislike about Twilio SendGrid Email API?

Not much. There are small improvements that will be made soon

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

With SendGrid we can email sales to our constantly growing and changing list of customers. The delivery is very consistent which benefits us by ensuring customers are aware of our promotions.

Mid Market (51-1000 emp.)
Nov 11, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Does the job; not always tremendously intuitive"
What do you like best about Twilio SendGrid Email API?

SendGrid has excellent support, customer service, and learning resources available on their site.

What do you dislike about Twilio SendGrid Email API?

The drag and drop editor can be buggy sometimes, and I've had to find workarounds to do things like add a link.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid to handle all "housekeeping" account emails for our site and to send our weekly newsletter and other occasional marketing announcements. It's done the trick for us.

Small Business (50 or fewer emp.)
Mar 29, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Robust email service for marketing lists"
What do you like best about Twilio SendGrid Email API?

Sendgrid is a reliable email service that consistently gets your emails to your customers' inboxes. For marketing lists it is somewhat lax on bounce limits, and shows how 'healthy' your email list is in real time. Stats provided in real time are informative and show crucial info such as open rates, click-through rates, and soft/hard bounces.

What do you dislike about Twilio SendGrid Email API?

While services provided are good, this is a pricey option, offset by a good free starter plan. If you have too high a bounce rate, you will be sorted into a sending server that has more of a chance to land in the spam folder when sending emails.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Benefits realized is the level of information provided after each email campaign. I am better equipped to perform a/b analysis and work on improving each email campaign based on the the open and click-through rates.

Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"SendGrid is a good solution for small business "
What do you like best about Twilio SendGrid Email API?

The interface is very easy to use and access to customer service is great. They really try to help you figure out your problem.

What do you dislike about Twilio SendGrid Email API?

The only thing I didn't like about it was at the time (about 6 months ago) they didn't have any kind of robust tracking system. They had basics emails stats but nothing that was beneficial to dive into really understanding your email campaign.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Trying to capture a captive audience via email. Which I'm sure a lot of companies have that same issue. The good thing is the more you test, the more you find out about your target audience.

Mid Market (51-1000 emp.)
Dec 19, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"SendGrid - easy, reliable email automation"
What do you like best about Twilio SendGrid Email API?

SendGrid is a reliable software to send and automate email marketing.

What do you dislike about Twilio SendGrid Email API?

I've noticed that the custom email editor tends to lag quite often.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending and automating emails to our customers.

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