Upwork Reviews & Product Details

The feature I like more is that freelancers can work for hours and it gets documented

the time tracker uses gmt instead of local time, but that is not a big deal

the lack of qualified workers locally

The number of projects available. The possibility to grow.

A lot of low budget or hourly rate offers.

To find clients

I like the way Upwork client handles the client and the freelancer/agency for a job.

I don't like the number of connects required for each new and experienced client.

I am helping the end clients to meet their marketing goals.

Upwork is fast and easy to use. I can form remote teams quickly.

It's often difficult to reconcile end of month budget because of so many transactions.

We currently use Upwork contractors for SEO, SEM, Site Speed Optimization, Creative and DevOps

I have been using Upwork for over 3 years and I rave about it to all my fellow entrepreneurs! As a Conscious Business & Mindset Coach with a growing business, I have continued to scale to multiple 6 figures but working with various freelancers to help me with multiple projects. Here's what I love the most about it: - Great talent pool from all over the world (I've hired freelancers from the USA, Philippines, etc.) - Intuitive platform for businesses to create new job opportunities - They handle the back end such as tracking hours, holding money in escrow, reviews, etc.

There's not much I dislike about Upwork. Like any place where you find freelancers, you must do your due diligence. It can take a lot of time going through profiles and the whole process but I've gotten better over time. I suggest getting super clear on who it is you're looking for and then getting specific when you search and hire. Not everyone is going to be great but that's the same with everything. Some may not work out and just learn from that experience and do better next time.

Since I'm a sole proprietor, I don't have the budget to hire anyone full time yet. So I love working part time with different freelancers depending on what I need and what projects I have.

You get niche, curated and skilled workers at a very nominal rates. One does not have to worry about the quality as the platform has a good amount of checks. The search for freelancer is pretty impressive and easy.

Nothing specific to up work but I don't normally assign anything which has IP to freelancers

Ability to identify talented workers who have niche skills in a short time window. The process is fast and easy. No long term commitment required.

Lots of projects, Lots of income. Really friendly platform to find some wone to work with. Huge chance to get the full-time long-term position

No idea to be honest. In the beginning, I was stressing about Job success score, but as time goes by, it all looks reasonable.

I'm freelancing for living on this platform, it gives me a lot of flexibility and freedom

Easy to manage and learn. Very compatible with all browsers

The Apps are not good enough. They have a lot of lag and take a lot of time to load.

Quick projects and quick money.

I like how easy it is to find contractors as well as communicate on the site. It's easy and safe way to find what you are looking for.

Upwork continues to improve the platform so I haven't found anything I dislike as of now.

I am solving design work overload issues. When I'm unable to complete projects I use Upwork to solve the issue.

I like the variety of the projects on the website

I don't like that client can get many info about their projects from you and then not hire you

Going international using my business

I like the ability to view contractors for all different industries.

I have had one or two contractors who did not perform as well as hoped.

Graphic design, compliance, etc.

Upwork lets me find talents for a particular task quickly, and very cost-effectively while being very intuitive. This platform also helped me in a pinch when I didn't have the resources in-house to complete a project in a timely fashion. Usually, when I post a job on Upwork, I can shortlist 2 to 5 highly qualified candidates within 24 hours, and hire within 48 hours. This is invaluable as we move fast and I can't afford to waste weeks finding someone to complete a project. So far, with one exception, all the freelancers I hired completed their tasks quickly and provided more than suitable quality.

You do need to sort through a few unqualified candidates or people that just don't read the job posting. This is obviously an issue while hiring traditionally, and it is very easy to discard these, but there can be a lot on popular job postings! I did have an issue once where the freelancer managed to get hired but didn't have the actual skills, which led me to cancel the contract and ask for a refund. Lesson learned!

As I can access talented freelancers with expertise that I don't have in-house, I can broaden my offered services. I also use Upwork when the workload gets too heavy so that we can meet deadlines. I will most likely be using Upwork a lot more in the future, and it will probably save me from hiring a full-time employee to complete these tasks.

It was easy for me to find the perfect match for my job posting and also the data base is quite extensive having the requisite experience required for your particular job.

One downside i would see is that the suggestions or match should come up as per the time zone, otherwise it becomes little cumbersome to coordinate and sometimes takes a little longer to do a small job.

I wanted to create some lighting solution using Dialux which I was able to get very professionally.

The Upwork team is amazing, so supportive and helps with conflicts between clients and contractors. It's a great escrow service that protects the companies and the workers. My contractors are global as well as my contracts, I have an amazing relationship with my clients. I have a 100% score, and a Top Rated agency and freelancer...

I've been with Upwork for 10 years, I have no complaints. Upwork is wonderful when it comes to litigation, and fair support within both parties. I feel totally supported.

I use Upwork for the payment protection, and support with escrow services. It's the best I've found. I have been able to work around the globe and support my family.

I love that both, clients and freelancers can easily get to know each other and start a working relationship, whether it's a fixed-price or hourly contract. Upwork also provides tools to track the progress of each project. Upwork also provides great customer support, not only for freelancers, but also, for clients, agency owners, etc. Upwork is also biased towards action, they definitely go the extra mile to ensure your questions or concerns are being addressed.

Perhaps the fees charged to freelancers could be revised. I also think some sort of loyalty programs should be implemented so that clients can get a discounted price after set amount of projects or hires.

Upwork is definitely a great platform to find great talent to get easy and complex tasks achieved. Upwork is also a great platform to find the right talent for your project. Also, customer support is great and you always get a response in a timely manner.

Pool of talent available, skill set range and range of costs.

Sometimes I don't know how much to offer for fixed fee jobs. It would be good for Upwork to recommend ranges.

I am able to source a variety of technical talent for our different needs. I do not have to employ such staff on a full time basis. Saves time, cost and complexity.

What's not to like? You outsource your work to a qualified individual. I've used Upwork many many times at this point for my business and every time I feel like I have no problem finding a great person to collaborate with. Most of the people I have worked with have great credentials and are very good at their work.

It would be great if there was a video feature to meet or better ways of minimizing the difficulty of communicating your ideas. I feel that's the drawback for everyone as there may be multiple revisions. It's not something that can't be worked through. I think this could be an easy way of taking care of this issue of communication with the person you hire by having a video option and coordinate meetings to go over things in real time. Just seems like an easy fix to implement.

Web design is probably by biggest usage here and anything with website creation. I'm self admittedly a newbie when it comes to that sort of thing and frankly I don't have the time for either. These usually carry on to other jobs as well that are related.

During working many years on Upwork the most I love is that there are many different people who represents many different business styles of work, vision and communication. Upwork is where you can easily find match not only in hard skills but also in soft skills, mentality and in mutual vision

Upwork is worldwide place and it is accessible for many people. The most thing is to meet earlier disappointed people, sometimes they have had bad experience just before you and it was their first time of hiring on Upwork. So you have to be very tough to convince them that you are not a human of that kind.

Finding projects remotely became very easy and convenient with Upwork. The system protects all parts of agreement and Upwork team has delivered the product which is really out of competition.

Upwork is a comprehensive solution that not only provides a job board for beginning to seasoned experts in a variety of fields, but also connects experts as a community to engage and support them. Upwork also provides great support to experts as well. I would say these are the three best qualities in using Upwork.

Upwork is a growing platform and as such they are constantly trying new features, optimizing the user experience etc. So there are times where a feature you grew accustomed to is gone or the site is inconveniently down for maintenance. However, this does not happen often and has not been detrimental to my usage on Upwork.

There are a wide range of problems I have solved on Upwork. Even before the pandemic, I preferred to find clients online and establish my experience online as this was the primary area of my expertise. Upwork provided a central data point which allowed me to illustrate and customize my sales pitch and best qualities to potential clients in one place. This is very beneficial. Especially when you consider the time and effort it takes to rank your own website over a certain period. Upwork has also been a fair arbiter in resolving disputes with clients. They do their best to support talent looking for work on their website objectively. I've also seen a strong symbiotic relationship take place with Upwork where we are both working to improve one another in our efficiencies whether that is my feedback to them or Upwork's dedicated support for talent.

I love the fact that Upwork allows you to know amazing professionals and get literally dozens of proposals for a project in a couple hours, no matter if the project is big or small. I have hired freelancers on graphic design, web development, wordpress, SEO, and soon will be hiring writers. Over the years that I have been using Upwork I have created a network of freelancers that I can reach out at any time and ask for help with specific projects and tasks. I've had great work results in many projects. A recent feature that I am looking forward to use is the prebuilt packages from freelancers, it may speed up my workflow in some projects, specially in the graphic design and web design field. So far, my experience with Upwork is very positive.

I've had a couple of bad experiences with freelancers turning in incomplete work or refusing to make changes. Be sure of having good conversation before hiring and be as specific as possible with the deliverables, and the type of result you are expecting. As a client, I have been dissapointed a coulple of times, however, in retrospective, briefing could be better in both cases. US and Europe Freelancers tend to offer more quality work. I have avoided this kind of issues recently by being more careful when selecting profiles and making sure the freelancer has consistent reviews.

Outsourcing work for which I don't need to hire additional staff. Quick projects or work that my staff is no capable of doing. I have projects that come out of the sudden and my staff is either busy, or the technical challenges of the project makes it necessary to look for external help.