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Wistia
4.6
(566)
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Wistia Reviews & Product Details

Wistia Overview
What is Wistia?

Wistia is a specialized video hosting platform designed to cater to businesses seeking to enhance their video content strategy. With its robust suite of tools, Wistia facilitates the creation, management, and analytics of video content, enabling users to capture audience engagement and generate leads more effectively. Its user-friendly interface and advanced features, such as customizable video players and in-depth viewer analytics, make it a preferred choice for companies aiming to leverage video for marketing, sales, and customer education purposes.

Wistia Categories on Findstack
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Wistia Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Ease of use
Beginner
Deployment Cloud / SaaS / Web-Based
Support Email/Help Desk, FAQs/Forum, Knowledge Base
Training Documentation
Languages English
Wistia Features
API Access
Ad Insertion
Adaptive Bitrate Streaming
Branding/White Labeling
Bulk Upload
Closed Captioning
Content Management
Customizable Player
DRM (Digital Rights Management)
Embedding Options
HD/4K Support
Live Streaming
Mobile Compatibility
Multi-Platform Support
Password Protection
Playlists & Channels
Privacy Controls
Social Sharing
Thumbnail Generation
User Permissions
Video Analytics
Video Chapters
Video Editing
Video Hosting
Video Monetization
Video SEO
Video Scheduling
Video Transcoding
Video Upload
Viewer Engagement Tools
Wistia Media
Wistia video thumbnail
Wistia - Wistia Homepage
Wistia Screenshots
Wistia Homepage
Wistia Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: July 09, 2025
Wistia Logo
566 Wistia Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
Nov 21, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"We use wistia on our website, it gives all statistics but it is not banning gated industries."
What do you like best about Wistia?

We can have our videos live no matter what happened as we are posting sex toys videos that are not explicit but from time to time, Youtube is banning our videos. Which is not good for our brand.

What do you dislike about Wistia?

To be honest there is no thing that I dislike

What problems is Wistia solving and how is that benefiting you?

It is giving good statistics and it can be easily integrated and embedded into a website.

Mid Market (51-1000 emp.)
Nov 21, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I've been using Wistia for years now and don't see a reason to change that."
What do you like best about Wistia?

Their UI/UX and many resources make me feel valued as a customer. I also must tip my hat to their customer service and support team.

What do you dislike about Wistia?

I wish the video analytics were a bit more robust. I would also love the potential ability to order transcripts in other languages, though!

What problems is Wistia solving and how is that benefiting you?

Wistia makes hosting videos look very clean and "on-brand." I have used Wistia for 2 companies now and am a promoter of their product. Their service & product make it easy to manage our video repository.

Mid Market (51-1000 emp.)
Nov 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best platform for hosting videos for your business"
What do you like best about Wistia?

Easy to use, fast, lots of customization options, great support.

What do you dislike about Wistia?

Nothing really. I once had login issues but their support team resolved it quickly.

What problems is Wistia solving and how is that benefiting you?

Hosting videos for a business.

Enterprise (> 1000 emp.)
Nov 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use even if you are not a video professional"
What do you like best about Wistia?

It's easy to use and the platform is intuitive. I like the fact you can purchase captions at a really decent price.

What do you dislike about Wistia?

If I could add something, would be maybe a list of words (like name of products) that cost to the app to capt

What problems is Wistia solving and how is that benefiting you?

Editing videos from different sources (in-person grabbed, zoom meetings) and easily integrating them to the webpage

Mid Market (51-1000 emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wistia is a great fit"
What do you like best about Wistia?

We've been using Wistia for approximately two years now. It's been an excellent fit for our organizational needs during this time. Wistia is very easy and flexible to use, especially the Embed and Share functionality.

What do you dislike about Wistia?

We have had no issues to speak of that have caused a problem with posting or sharing our videos on social media or the website.

What problems is Wistia solving and how is that benefiting you?

Wistia makes it easy for us to share and help build our brand, as well as provide opportunities for our clients and partners to learn more about our products and services.

Mid Market (51-1000 emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Key part of our communications!"
What do you like best about Wistia?

Wistia has endless options for customization, so it's a key part of the video aspect of our marketing and communications. I think my favorite feature is the free AI closed captioning. They are stated to be 92% accurate, but I am always impressed by the quality and would say it's more like 95% accurate. This is key for us making our videos accessible. I also love that they have been rolling out tools like video editing.

What do you dislike about Wistia?

I really can't think of much. Maybe if uploads and processing were faster? But my own internet connection is not amazing. Maybe more flexible options for folders, or ways to tag videos with keywords to make them easier to find? We have hundreds in our account!

What problems is Wistia solving and how is that benefiting you?

Flexible, powerful, secure, branded video hosting. Easy adding of .srts for closed captioning and accessibility. And the Turnstiles feature for tracking who's-watching-what is very useful and few competitors offer this.

Mid Market (51-1000 emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A very convenient platform for posting educational and marketing videos"
What do you like best about Wistia?

Very valuable analytic for tracking customers who watched videos. Good functionality for adding videos to different platforms.

What do you dislike about Wistia?

There's nothing to write here at all. really just a good experience.

What problems is Wistia solving and how is that benefiting you?

No links to other vendors and ads video that help viewers concentrate on needed materials.

Mid Market (51-1000 emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great - Solves the Purpose"
What do you like best about Wistia?

Ability to create libraries and organise videos.

What do you dislike about Wistia?

Platform could be a bit buggy at certain times.

What problems is Wistia solving and how is that benefiting you?

We are able to upload and share video libraries at ease.

Mid Market (51-1000 emp.)
Nov 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wistia is an amazing, user friendly video tool!"
What do you like best about Wistia?

I love that we can personalize the components of the video when publishing. We can change colors to match our brand. Also, I love being able to embed the video on webpages, and then it automatically updates on all pages if you edit the video in wistia.

What do you dislike about Wistia?

I haven't found anything that I dislike about Wistia.

What problems is Wistia solving and how is that benefiting you?

It's a fantastic hub where all of our videos can live. We can search and publish videos straight from Wistia, then embed them into our website and emails. It makes it so easy for our team to get our videos live and usable.

Small Business (50 or fewer emp.)
Nov 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and effective to use for video sharing"
What do you like best about Wistia?

The UI is just so simple to get started with. Easy to upload files, easy to rename files, easy to create new folders.

What do you dislike about Wistia?

It'll make you want faster internet upload speeds, but that's not really a problem with Wistia.

What problems is Wistia solving and how is that benefiting you?

I need a place to dump video files for sharing, and Wistia provides that.

Small Business (50 or fewer emp.)
Nov 15, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wistia has a great set of tools for video and they are always expanding what they offer!"
What do you like best about Wistia?

Wistia is easy to use, with nice integrations and embeds for their videos. They also have fair pricing and offer a good value for what they provide.

What do you dislike about Wistia?

Honestly we haven't had any issues with Wistia and we have been using them for a number of years.

What problems is Wistia solving and how is that benefiting you?

Wistia is great for embedding videos on our website and also with our software application. It works well on different form factors and mobile.

Mid Market (51-1000 emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great experience and great communication with CSM."
What do you like best about Wistia?

I enjoy how engaged the Customer Success Manager is and how they help you learn the product.

What do you dislike about Wistia?

At this moment, everything seems to be fine.

What problems is Wistia solving and how is that benefiting you?

I love that the Wistia platform is minimalist (in my opinion), which is great because I tend to get distracted easily.

Mid Market (51-1000 emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Tool for Content Management!"
What do you like best about Wistia?

Wistia helps keep track of videos we use for our clients and marketing. I don't know what we would do without it, honestly. I love the embed feature, especially for creating knowledge bases and other assets.

What do you dislike about Wistia?

The only trouble I have had is with managing permissions on the pages. Sometimes we need to give permissions for a singular folder to an 3rd party and it sometimes doesn't work the first go around without giving them full permissions.

What problems is Wistia solving and how is that benefiting you?

Wistia solves an organization problem, formatting problem (embed), and also allows us to keep everything in one place which is awesome compared to scattering things throughout individual google drives throughout the company!

Small Business (50 or fewer emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Wistia is a great platform!"
What do you like best about Wistia?

I really love working with the Wistia platform. I have been using it for a number of years now and all the features Wistia have are really easy to use. They are constantly listening to customer feedback and adding more great features. The support is always fantastic too. Really nice to deal with.

What do you dislike about Wistia?

I would love to see more analytics on the podcast side but I hear there are plans for more in this area so hopefully they will roll this out soon.

What problems is Wistia solving and how is that benefiting you?

We needed more control over our videos on our website, playlists and customization of embedded forms and CTAs. It is benefiting as an easy place to manage and host videos, see analytics and add leads straight into our CRM from CTAs and embedded forms. Very powerful platform.

Small Business (50 or fewer emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy and accessible platform for all users"
What do you like best about Wistia?

Everything is clearly labelled and easy to access. Can be used without any further instructions or intro to the platform. Also very aesthetic!

What do you dislike about Wistia?

I dislike the fact that after I have loaded all the videos and click on another I have to reload everything and it can be quite time consuming

What problems is Wistia solving and how is that benefiting you?

Everyone in the team can use it at any time and pick up where the other left off.

Enterprise (> 1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Wistia?

It's super easy to use, and doesn't require any training to get started. I like that I can create a folder, and then sub-video folders for translated versions.

What do you dislike about Wistia?

Nothing that I've come across. It's been great and I use it weekly.

What problems is Wistia solving and how is that benefiting you?

I can host all our companies' videos in one place, have every sharing resource imaginable, fast uploads and provides analytics at a glance.

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Content Management solution"
What do you like best about Wistia?

I think the interface is straightforward to navigate - I like the simplicity of it - sometimes I need a tool that does what I need it to - not what the tool thinks I need.

What do you dislike about Wistia?

Honestly, not much. I haven't ran into anything that wasn't "priveledges" related that caused me any problems. I think they could update the player interface/controls but otherwise it is nitpicky

What problems is Wistia solving and how is that benefiting you?

This is a landing place for allot of our internal content for training and education - our partners use the content service as part of our certification program. it works great because we can link and embed things as needed

Small Business (50 or fewer emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Versatile Video Watching and Hosting Service"
What do you like best about Wistia?

How versatile the platform is. You can watch, host, share and embed items on the platform.

What do you dislike about Wistia?

More customization in the channel tool. It's great, but it being totally customizable would be great.

What problems is Wistia solving and how is that benefiting you?

Hosting videos takes a lot of time, effort and storage. Wistia greatly helps solve this issue.

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very easy to use"
What do you like best about Wistia?

I love the ability to edit videos and then share. It is very easy and user-friendly!

What do you dislike about Wistia?

Sometimes the embedding can take a long time.

What problems is Wistia solving and how is that benefiting you?

Allowing us to share training videos with ease!

Mid Market (51-1000 emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Work and Collaboration"
What do you like best about Wistia?

I'm a tech writer and my teammate is an instructional designer; we use Wistia to leave feedback and discuss content, and I love how easy Wistia makes this with the time stamp feature, so we always know exactly what point in the video we're talking about. I also love being able to download audio transcripts to be able to revise for the documentation I write.

What do you dislike about Wistia?

I really enjoy Wistia, so I feel like my complaints are limited to nitpicks like having to re-enter my name every time I leave a comment on a video. The way videos are organized does sometimes confuse me.

What problems is Wistia solving and how is that benefiting you?

My team is fully remote, so Wista makes it easy to collaborate on projects together. It also eliminates the need for me to take down audio transcripts myself since I can download them from Wistia--it saves me a huge amount of time.

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