Wistia Reviews & Product Details

Easy to use and train new team members on. One less thing we need to worry about.

Support is hard to get a hold of a person, generally, it's not an issue since the product is so easy to navigate but something to be aware of if you are a new user coming into it. They used to send me free t-shirts but that stopped.

Data analytics on video views and integration to CRM and Marketing Automation Platform.

Replace media feature, automate captions

Nothing, it's really great, good job Wistia

Génération of captions IS really useful to me

Wistia is very user-friendly and easy to use and manage, especially for our Sales people. We also like the ability to generate automated captions as srt files and transcripts. Love how easy it is to embed links and to update them via the 'Replace Media' functionality when they need to be updated, without having to do it manually. Haven't had the need to use CHannels yet, but I like that feature as well for doing a series of episodes.

Would like the option to get the automated caption files as .vtt file format in addition to .srt files. Would like more options to create and organize sections on a project page. Would like the ability to create custom branded client pages within our Wistia account. Would like better, more robust search functionality.

Video reviews and approvals, sometimes delivery to clients via download, but especially as a Sales & Marketing tool to send out links to demo videos, embed in PowerPoint pitches, etc. We also embed in client branded webpages that we create outside of Wistia.

I like how easy it is to upload webinars, replays, or any other video that we have into the platform easily. I also like how we can add transcripts, captions, and thumbnails and those can automatically update anywhere that the video has been embedded. We've been using Wistia for many years now and it has made it so easy to have one place with all of our videos and easily embed them on our website.

We were originally on grandfathered pricing so now that the pricing is going up, it does feel like a significant jump for us. It no longer seems to be the cheapest on the market like it was when we started. But we have had no other complaints so we've stuck with it.

Wistia is allowing us to put our videos on our website and have it actually use our branding. We can adjust the player color per video or across many videos easily. We can add captions or transcripts quickly and the back end has made it really easy for us to find videos that we're looking for.

Wistia is Better than YouTube, for company videos. Wisita provides the capability to add the ADA or Adult with Disabilities Act files for our property website videos for Greystar/greystar.com. Wistia makes everything so easy under the "Customize" section to upload the Audio Description and Caption files. I like the connection with 3Play Media for saving the captions and transcript. With YouTube, I have to add a second video and include the wording " with Audio Description" in the title of each video. It can be a lot of work at times. Thank you very much for this feature.

Not being able to return to my previous search after searching for a video. And I would like the capability to purchase a "Wistia" in the Metalica font t-shirt. Not having the ability of a private channel that others cannot see videos uploaded.

Making video posting to our website, greystar.com so easy. It helps with my workflow, outside of my video posting duties.

Customizability for colors, thumbnails and HTML/descriptions. I also like how easy they are to share, embed and you don't get inundated with similar video suggestions.

It'd be nice to have users easily search for or find your videos on Wistia, similar to YouTube.

Custom features, able to upload/replace video in place are the best features that stand out from other platforms.

It is a great tool to store and organize video content for our businesses. From sales materials to learning resources its our go-to service for video hosting.

The older version took a substantial amount of time to encode videos. The latest version works much better.

It solves video hosting and streaming for our business.

I love their captioning service, which continues to improve. The AI-generated captions are now 92% accurate and free! This is an improved service because it used to be less accurate and cost 25 cents per minute. Use this as just one example of how Wistia continues to make its platform better for its users.

When we upload transparent videos to wistia, it displays with a default black background with no option to change this.

Wistia gives us a platform to embed our videos easily and beautifully on our website.

The Wistia interface is intuitive without being cluttered. A new user can jump in and start using it immediately and with a few minutes of training, can be a super-user. It is easy to upload, arrange and manage files. I love that I can customize the embedded videos with my preferred thumbnails and window size. The feedback through the metrics is easy to interpret and separate the data. Their support staff is amazing and did everything in their power to make sure we were set up with best practices and help with questions at the drop of a hat.

Everything about Wistia has been great for our team, zero complaints.

Wistia is solving our video file management issues. The videos are easy to upload and retrieve later, as well as embed and customize how they are presented to the viewer.

The ability for a marketer to easily do things like customize thumbnail, add alt text, add annotations, edit title and descriptions, and get responsive embed codes for placing the video in blog/email/website content. The efficiency of the 'automated' features like being optimized for website page speed performance and that the search engine meta data is automatically packaged with the video to improve website SEO; auto-generated captions with the ability to correct any typos; embeddable channels-like experience so you can easily showcase all your videos on your website in a way that benefits SEO instead of just using YouTube. HubSpot integration features such as lead-gen forms and property sync so you can lead score and nurture based on video metrics. Wistia customer support is awesome when issues do arise!

Analytics are somewhat limited and the project folder structure isn't super intuitive — it's sometimes glitchy to move a video from one project to another.

Being able to host and embed videos on our website in a system that is optimized for search engines and integrates with our CMS and CRM. As a result we can generate website traffic and engage leads from our videos.