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Workamajig Reviews & Product Details
Workamajig is a cloud-based HTML5 project management solution built for creative ad agencies and in-house advertising teams of all sizes. Primary features include opportunity tracking, project management, time tracking, resource management, and complete finance and accounting. The platform can reliably create project tasks, assign them to people and collaborate on these tasks from a single message portal to help seamlessly facilitate collaboration.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Workamajig with other popular tools in the same category.
Pretty easy to navigate and a good program to keep track of billing
timesheet submission is not that use friendly
Billing, timesheets, timelines, and resource management. Good billing system.
Workamajig is a great way to track time. I have actually learned how incredibly useful it is now that I have tried to use other services, which do not allow editing in the same way. Workamajig allows you to add non-consecutive time and use a timer, which is crucial for a busy professional.
Workamajig has had issues over the years (I have used it for ten years, so I have seen many versions over time). What I will say about issues I have had with Workamajig is that their support team is more than enthusiastic about setting up training sessions to help. But, of course, whether you have the time is another matter!
Time tracking is crucial with Workamajig, but we also track project flow and highlight deadlines. I think that Workamajig is a great product to use when you need to download a list of all projects you are tracking simultaneously.
I like that I can share files and links to resources with my team and they are accessible to everyone in my organization if they need to access those items. It also lets us communicate directly within a thread on each specific task we are working on so there is never a lack of context.
Workamajig offers the ability to work collaboratively on files on-platform, but the tools to do so are extremely limited. The best course of action always seems to be downloading the file and editing it separately, and then re-uploading it again, which feels like adding what should be unnecessary steps.
We are solving workflow and project tracking/management problems, and we are also using it to track time spent on projects across the organization. It allows us to better budget and forecast resources for future projects.
I have used Workamajig at 2 different agencies and imagine it is the status quo for many. Their customer service is top notch which is great because every agency runs a bit different and thus uses the software differently.
The interface is not modern, and you end up with many overlapping windows. The project management features are not as sharp as ClickUp or Asana - we don't use them.
We use the platform for time keeping / alignment with projects, estimates, billing, and purchase orders. It streamlines the interactions across teams, including creative and accounting with the AE.
Wag has a great tool for communicating tasks with colleagues
The server becomes interrupted often, estimates and tasks sometimes do not save, a lot of resubmitting has to happen, time sheets don't get accepted. Overall a very finicky platform
Interoffice communication, organization, and scheduling of production tasks
Ease of use, saving projects and assigning projects
A little confusing at first. Takes time to learn.
Managing assignments for team member
I like the way that tasks are organized by date.
I hope there is a way to send back a task to previous person.
Project management and share files across the board including the client side.
I like the ease of tracking time across multiple job numbers in an organized grid view. I also like that you can see a full project schedule including dependencies and a Gantt chart view. I have used several project management tools over the years and this is one of the top options.
Sometimes the interface isn't the most user-friendly. In order to assign a task to someone through our Traffic team, you have to go through the project settings to leave a comment for them and set the status to Assign. It is a few clicks away when it could be easier to have on the first project view page. Compared to Teamwork or Basecamp, there is not a way to have a comment thread on a task.
It helps our agency organize multiple jobs for a variety of clients as well as track budgets for each. Account teams and project managers can easily create tasks to be routed to creatives.
the customizable ability create projects as you see fit, and to develop quotes to send to prospects or current partners. it's also nice to be able to setup clients separately according to their partnership and fees
there's a LOT to learn and i only utilize it probably 30% of the way; there's almost too much that it can provide that its a bit overwhelming. the interface in general really isn't user friendly or easy to understand, and i often forget where certain things are located
tracking projects, hours and budgets for clients on a daily and monthly basis, in an agency of 15 people. it's easy to get daily updates on where i'm at with certain clients and if we are under or over budget