Unclaimed: Are you working at Workzone?
Workzone Reviews: 4.1/5 — Solid Choice
Workzone is a web-based project management platform that provides users with extensive features, including document management, project collaboration, customizable reporting, resource and task management, and time tracking. The platform also has reliable customer support that can help users manage their workflows with better efficiency.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Workzone with other popular tools in the same category.
Interface is great and super smooth It’s fun able to see task that need to be done across the board
Have yet to find anything about the product that we don’t enjoy or like
Team mates able to see tasks across the board need to be done
Very easy to use once you get the hang of it, constantly updating what it can do and evolves with us. Great customer service!
It can be challenging to use if you don't go into it often, like some of my users. You do have to stay on top of it or else you will have a sea of red!
Manage all marketing projects to come into our office each year, approximately 1500
Easily trigger teammates when their task is ready to complete
Difficult to create and manage templates
Ability to work collaboratively with coworkers and clients
Workzone is a well known cloud-based project management solution whose approach is based on document management and collaboration, in terms of its strengths as a software we can say that it has different tools that allow the user to create projects, assign tasks and share files within a cloud-based platform, this helps improve the workflow of request and approval another point that I consider really positive in this software is how it organizes each project so that you can see who is responsible for each project, due date of each project and also makes the outstanding projects that are overdue are very noticeable
Workzone is an extremely brilliant software however when you go deeper in its functions you can notice that it still has some deficiencies that I hope will improve in the future like for example its interface which is not very fluid and its design is not very eye-catching but nevertheless it fulfills its function, those projects that are delayed by a task are affected as a whole and the independent tasks that were done on time are still affected, Workzone also has a deficiency in advanced accounting or budgeting functions and finally the local implementation is not available
My organization receives a large number of projects from our customers and every day we find ourselves having to manage each one of them, that's why we chose Workzone as a tool for the management of personalized projects, it has also helped us to know how to proceed with each project, with it we have assigned tasks to each of our employees and delivered due dates for each one of them, the truth is that with Workzone the workflow within my organization has improved a lot which represents a greater satisfaction on the part of our customers
The vast amount of information available is a benefit for those who need it. Account managers will absolutely benefit from having a thousand-foot view of all projects at any given time.
While Workzone offers a robust view of all tasks occurring across the company, it's difficult for individual users to set up a view that works for them based on the limited scope they need. For example, if a designer simply has a weekly task that they need to access for a client, it can feel frustrating to have to dig into the entire client's page and filter down to the project they need to locate. If you need to access past projects that have been marked at complete, it can be nearly impossible to locate them because of the sheer volume of projects at your fingertips.
It's easy to keep tabs on when projects are due and who is responsible for them. This is a big boon for accountability. If a project is overdue, it's simple to find the person who may need help completing their portion of the task.
Easily upload files, reassign tasks, view current workflow and tag other users. The function to markup items and approve/not approve work can be a bit clunky at times, depending how the team uses it, but it's better than not having the option.
It can be difficult to reassign tasks to new users who are not currently assigned to the project. This involves a bit of backtracking to add them to the workspace and then continue with the project set up. If you're not currently in a project but receive a link to a task, you may receive an error message. I wish this function would instead give the reason and the option to request access. I find the mobile version difficult to use, but I turn to mobile so infrequently, it's really a non-issue for my work purposes.
We’ve tried several time tracking and project management tools, this is the most efficient as the organization grows. With both one-off projects and recurring monthly work, I know the ability to duplicate projects has saved our account management team time month to month...and has reduced the amount of recurring tasks that are lost in the shuffle.
Very easy for new staff to learn and use. Workzone is always working to improve the user experience with updates and modifications.
Could add more reporting options. If I need to report on historical information, we have difficultly filtering and searching archived projects. Hard to see how many reports are open at certain point in time.
We had using a hard copy review system for all of marketing projects which created many problems. Workzone allow us to streamline our process, create realistic timelines and communication effectively with each other.
I like how customizable it is. I can tailor it to the number of employees I have. I love that everything is stored on the cloud, making it super convenient to access.
It took a minute to get the hang of the software initially because I feel like there are so many features
Being able to break down bigger project into smaller tasks is nice. Tracks progress really well so I can see exactly where we are behind
We've been using WorkZone for time accounting for years and it's quite reliable.
Over the years, they've been less than responsive to support and enhancement requests.
Time accounting, file sharing, review / approval workflows
Workzone is great for task management and importing a checklist of information for a project. Being able to comminucate between other coworkers and upload photos and documents to a project is also helpful.
Workzone is not all that user friendly, there are not too many tutorials that get your started and familiar with the software once you open an account
We are able to insert all projects that require multiple tasks into the software and fully collaborate to get the job done.
Email notification of To-Do list. Tracking of individual projects. Color code notification.
No graphical presentation of work distribution.
Handling multiple projects’ updates.
I like that it sends you emails every morning with the tasks that are due! This is seriously so helpful in keeping me on track with my work.
I don’t like that it’s so hard to filter down and just look at the projects I’ve created. The FULL projects, not just the tasks with my name on them. For example, if I filter by my name, but want to add A new task for myself, I can click add new task, but then it immediately goes invisible because it is not yet assigned to me. Then I have to go up and re-filter by the name of the project, find the new task, assign it to myself, then go back to filtering by me to see it within the grand scheme of all my projects. Wish there was an easier way to do this.
I am not currently solving any problems with WorkZone, just continuing to work despite them. However, the benefits I realized are that I am much better at time management, I forget tasks far less often, and I overall feel much more organized.
I like the ability to organize projects by category and year - it's great for keeping me on track and an essential tool for managing multiple clients simultaneously, with the ability to see deadlines by date so you can easily see which tasks are pressing. Also helpful for our Director of Projects to see all tasks and keep the rest of the team on target.
There are some functions I wish WZ had that would aid in ease of use, for example, the ability to copy over a project template to a new year where the dates update based on the prior year, not based on the date you drag over the template.
It's a great project management tool to help keep track of all the clients we manage in an organized way.
I like that it does keep the documents organized, and that we are able to copy projects and tasks.
Sometimes one wrong move can completely ruin your schedule, which seems to infuriate some people.
We use this for project management, and to keep our teams, which are mostly remote and in different offices across the world organized when it comes to delivery.
Tasking using dependencies is very helpful and saves a lot of time, especially when project timelines and due dates get moved or are late from partners. The calendar view is also very helpful, especially when planning ahead for time off.
After creating a project and tasking out all of the pieces, it can be difficult to go in and edit tasks or group tasks together, especially when there are dependencies and it can be difficult to find what dependency is preventing the edits.
It allows us to work collaboratively with our partners and keep each person up-to-date with their tasks and responsibilities for each project. It also helps us organize all of our many projects and keep timelines and deadlines straight.
It is pretty easy to get this platform up and running. Possibly because there does not seem to be much to it, load resources, upload tasks, and go.
Very minimal reporting available, not able to see Gantt-like report across project boards. I have cross-functional teams allocated to different projects and not able to see where their time has been allocated simulateously.
Great for providing visibility to upper management, but no ability to drill down into dashboards to see related specifics. Everyone in the company has the ability to communicate to the executive team the status and complexity of the work that is being mapped out. Departments are able to import a spreadsheet template of tasks and elements, but at our company we spend more time setting everything up in the spreadsheet, and just check stuff off in the platform.
I liked how there was a workzone person who helped integrate the program into our workflow. That was very helpful being able to talk to someone about the program and learn more.
I disliked how difficult the program was to use. There were many button clicks that had to occur before you could get to a certain place and overall the organization of where things were did not make sense. This has been my least favorite project management software I have used.
We used workzone to keep track of projects that we were currently on. In addition, we used it to corresponding with others reviewing the projects.
It is a very practical and manageable platform, it gives you different functions to handle new projects in a very practical and dynamic way, besides it offers modules of training to learn to manage in a more practical way platform, managing to improve the performance and execution of the new projects
in fact I have not yet found a negative aspect that I can mention about this tool since its functions are so practical and easy to handle, I would say that the only inconvenience I have had is with the planning of the new tasks
is a very practical and beneficial tool to manage and create new projects in a very practical way helping to improve the performance and the execution of the projects and the working group.
I like it better since the last update that happened. The drag and drop feature is great.
There are still a lot of items you can not do and the software is limited with editing and moving with the set ups of work spaces.
It helps keep projects on task for a lot of different groups being pulled in together.
Workzone is ready to you out of the box. If you used Microsoft Project in the 90's, this will feel relatively comfortble to you.
Workzone doesn't really align with many other online systems that allow a lot of integrations with other tools and customized reports. The tool really only works if you follow their work pattern. There is a lot of discussion of customized training, but we found it to be very generic and not well suited to how we worked.
Workzone helped us when we had no project management system in place. As we started doing more and needed to get reports that provided more detail, we found that each report did one thing and many reports often lacked the filters needed to get better information.
The simplicity is not something to be overlooked. It is a clean dashboard where many other similar systems that can be a lot to ask for. It also does a good job of allowing collaboration across departments.
It feels quite outdated. When using other software such as Asana or Monday, it feels very intuitive where workzone I am taking time to find where everything is.
Solving inorganization with a team of collaborators. It allows us to assign and prioritize tasks for a very busy design and copywriting team. I do believe it saves us time.
What I like best about WorkZone is the ability to have different boards for different projects and the ability to choose to see everything together or separately.
I really dislike that there is no mass time entry/deletion/moving/copying. If I have input several time entries on the wrong date, I have to delete them individually and re-add them to the correct date.
I use WorkZone to solve the problem of timekeeping and billing. It gives me the benefit of managing all of the projects I'm involved in at the same time and with some cohesiveness.
One redeeming point is no downtime in a year. The service was always running.
Extremely fiddly to use. The setup is counter-intuitive, and eve after using it in a team for more than a year the befenefit never showed itself. The team manager who purchased Workzone tried to set up workflows as well as he could, and was in constant touch with the US support team to make it happen. The UI looks like it belongs in 2006, and nothing works the way you think it does. To do even the simples of operations is a hassle, requiring a ton of clicks, and checkboxes. The only reason we started using Workzone over any other tool, was a promise that we could set up a finish date, and automatically have a plan drawn up until the due date. This never worked correct.
Team management of several different services delivered, and general cat herding. We tried to make this a system to better see team resources and capacity, but the benefit never materialized. After trying out Monday.com for just a couple of hours, we managed without support to have a better system in place than Workzone ever did. Even with a lot of support.