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ZipRecruiter
Your Next Great Hire
4.8
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ZipRecruiter Reviews: 4.8/5 — Highly Rated

ZipRecruiter Overview
What is ZipRecruiter?

ZipRecruiter is a job board available online that helps connect job seekers with potential employers. The platform offers great features that include resume search, applicant tracking, job posting tools, and screening options that make hiring faster and more efficient.

Company ZipRecruiter, Inc.
Year founded 2010
Company size 501-1000 employees
Headquarters Santa Monica, CA, USA
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ZipRecruiter Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Training Documentation
Languages English
ZipRecruiter Features
360 Degree Feedback
Applicant Tracking
Background Screening
Career Development Planning
Collaboration Tools
Compensation Management
Compliance management
Customizable Reporting
E-Learning
Employee Engagement
Employee Self-Service
Goal Setting / Tracking
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Last updated: October 25, 2026
ZipRecruiter Talent Management Software logo
1,192 ZipRecruiter Reviews
4.8 out of 5
Mid Market (51-1000 emp.)
Jun 15, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Informative, Quick and Easy to use"
What do you like best about ZipRecruiter?

I loved the ability from the applicant side to see how I was being considered. It also gave me an opportunity to connect with a recruiter personally if I needed additional help.

What do you dislike about ZipRecruiter?

I actually really liked the product, although there were a lot of emails notifying me of updates. Overall, no complaints

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Apr 18, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Growing Pains"
What do you like best about ZipRecruiter?

Ability to see where candidates have previously applied.

What do you dislike about ZipRecruiter?

Applicant flow has significantly slowed down over the past year.

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Mar 28, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Fine, Basic"
What do you like best about ZipRecruiter?

Ziprecruiter is, to me, one more job board. It has yet to differentiate itself in any way from indeed, monster, etc. It performs its basic functions well, but I don't know why it's used over anything else. It's automatically linked with our ATS, so we log in and will post there automatically.

What do you dislike about ZipRecruiter?

As I said - I don't see any difference between ZipRecruiter and any other job board site. They need to do some real work on what makes them different and how they stand out in a huge crowd of job sites. I don't think I ever thought to go to ZipRecruiter on my own, without being linked for some other reason.

What problems is ZipRecruiter solving and how is that benefiting you?

We are working in a hyper-growth business bubble right now. Our business is skyrocketing and we are trying to hire an enormous amount of people at once, while also ensuring that they are the right fit for the team and for the organization.

Small Business (50 or fewer emp.)
Nov 30, 2021
 Source
Overall Rating:
3.0
Kelly F. avatar
Kelly F.
Independent Senior Recruiter/Head Hunter
Share
"You get what you pay for"
What do you like best about ZipRecruiter?

Able to post information quickly and easily. Able to reach a wide audience.

What do you dislike about ZipRecruiter?

Lots of old resumes with out dated info. Or duplicate resumes with fake info.

What problems is ZipRecruiter solving and how is that benefiting you?

To help fill open roles and find candidates. Financially I would say it is some what of a benefit as we have been able to place at least one candidate from this board.

Small Business (50 or fewer emp.)
Jan 04, 2020
 Source
Overall Rating:
3.0
JW
Jamie W.
Service Operations Associate
Share
"Applied for a job at zip recruiter"
What do you like best about ZipRecruiter?

I really like how ZIP recruiter in Tempe Arizona has a really good office culture. I interviewed for a customer service position there and although I did not get the position I like the culture a lot

What do you dislike about ZipRecruiter?

I already had a trip planned to go home and I was not allowed to take the trip should I get hired. I understand being new to something and needing to be there, but since I already had something planned I wish I could have gone

What problems is ZipRecruiter solving and how is that benefiting you?

Zip recruiter sent me soooo many emails during my job search. I wish they would have not sent me as much, because most were jobs I was never going to be interested in so they just turned into spam emails

Small Business (50 or fewer emp.)
Dec 06, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Professional precise and accurate postings"
What do you like best about ZipRecruiter?

I like how it shows interests and relevant options to my past searches

What do you dislike about ZipRecruiter?

Thus far there are no topics that I dislike

What problems is ZipRecruiter solving and how is that benefiting you?

I am easily focusing on the best fit. Zip Recruiter has helped me regain confidence that I can get back to Corporate Employment

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
3.0
VD
Virginia D.
Sales Manager
Share
"Miguel was very courteous and helpful"
What do you like best about ZipRecruiter?

The customer service line on Zip Recruiter was quick. The phone tree wasn't too long.

What do you dislike about ZipRecruiter?

I had cancelled my account and I continued to get billed.

What problems is ZipRecruiter solving and how is that benefiting you?

I found Zip recruiter very easy to use, and for the first month of job postings I received resumes of qualified candidates

Mid Market (51-1000 emp.)
Sep 16, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"The easier way to job search"
What do you like best about ZipRecruiter?

Recommendations on job opportunities in my local area

What do you dislike about ZipRecruiter?

Nothing, haven't used it before so still waiting to see.

What problems is ZipRecruiter solving and how is that benefiting you?

Seeking new opportunities to best fit my career growth

Small Business (50 or fewer emp.)
Sep 11, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great for SAP Jobs in my local Phoenix market"
What do you like best about ZipRecruiter?

Ease of applying using existing Resume with minor changes

What do you dislike about ZipRecruiter?

No dislikes - a simple process that took a few minutes to complete

What problems is ZipRecruiter solving and how is that benefiting you?

Ease of new job applications. Awaiting benefits based on current application - will provide later

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"An Interesting Platform - Unsure About ROI for Small Business"
What do you like best about ZipRecruiter?

The platform is easy to access and navigate, and I like the way the candidates are tracked (along with their resumes and responses).

What do you dislike about ZipRecruiter?

I did not see a clear way to respond to candidates through the platform (and it did not seem as simple as replying to the email). It was also not clear to me whether candidates were actually applying or whether the system was providing matches based on experience?

What problems is ZipRecruiter solving and how is that benefiting you?

We are working to fill an administrative position for our business. We are small in terms of number of employees, and we all wear lots of hats as a result. Recruiting is one responsibility that I have to juggle, and I was drawn to ZipRecruiter as a way to leverage my efforts. But the cost is prohibitive for us, since we are only hiring occasionally and not constantly in recruiting mode.

Small Business (50 or fewer emp.)
Aug 18, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Good potential "
What do you like best about ZipRecruiter?

The ease of use is fantastic. I can openings anytime and anyplace.

What do you dislike about ZipRecruiter?

Lack of right job opportunities. The app connects to one word and sends lots of wrong job openings.

What problems is ZipRecruiter solving and how is that benefiting you?

Seeking full time or contract employment in leadership development consulting.

Mid Market (51-1000 emp.)
Aug 17, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Zip vs Indeed"
What do you like best about ZipRecruiter?

Once you complete your file it’s easier to be matched to jobs than other website job hosts.

What do you dislike about ZipRecruiter?

Wish there was a way to integrate LinkedIn skills recommendation so I don’t have to ask people for reviews and skill recommendation.

What problems is ZipRecruiter solving and how is that benefiting you?

Updated file matches you to more jobs. Keep file Updated.

Enterprise (> 1000 emp.)
Aug 16, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Decent Service"
What do you like best about ZipRecruiter?

Its easy to get started. Liked the online support as well. Also on the Phone, Miguel C was helpful.

What do you dislike about ZipRecruiter?

Our first ads were on hold without a given reason. Had to call them up t get the account set free.

What problems is ZipRecruiter solving and how is that benefiting you?

Filling our recruiting pipeline with a focus on quality

Mid Market (51-1000 emp.)
Aug 07, 2019
 Source
Overall Rating:
3.0
GC
Gabby C.
Corp Office Manager
Share
"Good!"
What do you like best about ZipRecruiter?

Services, posting more than one job, chat service.

What do you dislike about ZipRecruiter?

Price bouncing, lack of communication. I would prefer more communication with our account rep.

What problems is ZipRecruiter solving and how is that benefiting you?

Kalie was very helpful with telling us what our jobs were lacking. She also help me set something up so a rep could contact me over our account billing.

Small Business (50 or fewer emp.)
Jul 02, 2019
 Source
Overall Rating:
3.0
AW
A W.
Owner
Share
"Intuitive job search platform"
What do you like best about ZipRecruiter?

ZipRecruiter provided suggested jobs that may be of interest to me, which made it easier to see openings that I many not have come across otherwise.

What do you dislike about ZipRecruiter?

When trying to complete a job search, it was hard to tailor my searches easily. The site seemed a little clunky.

What problems is ZipRecruiter solving and how is that benefiting you?

I used ZipRecruiter to locate job openings in my area.

Mid Market (51-1000 emp.)
Jun 21, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"It's ok..."
What do you like best about ZipRecruiter?

It's very easy to use and navigate, and it's also very organized.

What do you dislike about ZipRecruiter?

We don't seem to get bang for our buck. We tend to get more candidates from free postings from indeed than from ziprecuiter.

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Jun 20, 2017
 Source
Overall Rating:
3.0
JA
John A.
Account Coordinator
Share
"Good Tool to start with"
What do you like best about ZipRecruiter?

The amount of exposure to job boards is good.

What do you dislike about ZipRecruiter?

Too many pop ups for help hints. Emailing applicants is a labored process.

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Sep 27, 2016
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"A little hard to shuffle through but surprising good"
What do you like best about ZipRecruiter?

I like it because not all my colleagues use it and i am able to find candidates that other recruiters cant

What do you dislike about ZipRecruiter?

I don't like that there is no flip view.. makes it very difficult to shuffle through candidates timely

What problems is ZipRecruiter solving and how is that benefiting you?

i am solving finding candidates noone else gets - good people apply as well

Enterprise (> 1000 emp.)
Dec 21, 2015
 Source
Overall Rating:
3.0
JL
Jamie L.
Talent Acquisition Specialist
Share
"Zip recruiter"
What do you like best about ZipRecruiter?

It is very user friendly and not difficult to manage the program.

What do you dislike about ZipRecruiter?

I have found that zip recruiter is not very effective as an ATS or recruiting software. Not enough candidates have an account or post their resumes there.

What problems is ZipRecruiter solving and how is that benefiting you?

N/a/ No longer using zip recruiter.

Small Business (50 or fewer emp.)
Jan 02, 2024
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Zip Review"
What do you like best about ZipRecruiter?

I like that a lot of the jobs feature the 1 click apply option and the ease of use within the site.

What do you dislike about ZipRecruiter?

I never receive a callback or interview for about 95% of the jobs I apply to, even those I'm well qualified for and say I'm a great match. On top of that, the callbacks I do receive are either commission-based jobs or suspicious businesses. I was hired by 2 companies in the past 3 years that were both scammers.

What problems is ZipRecruiter solving and how is that benefiting you?

ZipRecruiter always seems to have plenty of jobs in the field I'm looking for so it keeps me optimistic that I will eventually find a legitimate opportunity that I can call home.

Small Business (50 or fewer emp.)
Apr 18, 2022
 Source
Overall Rating:
2.5
DW
Dan Denise W.
Inventory Service Associate
Share
"Wonderful experience for skills and tool sets "
What do you like best about ZipRecruiter?

Tge frequently available and updated Jodie searches

What do you dislike about ZipRecruiter?

Jobs aren't always new listings and could activate r be available for use a lot less than daily

What problems is ZipRecruiter solving and how is that benefiting you?

None

Small Business (50 or fewer emp.)
Oct 25, 2019
 Source
Overall Rating:
2.5
Lindsey A. avatar
Lindsey A.
Partner
Share
"Who Knows If You'll Get Hired"
What do you like best about ZipRecruiter?

Easy to set up your account, upload a resume and get started

What do you dislike about ZipRecruiter?

constant emails with jobs that don't actually match criteria

What problems is ZipRecruiter solving and how is that benefiting you?

Looking for new position, there is a lot of jobs to choose from but a ton of competition and you are inundated with jobs that won't work

Enterprise (> 1000 emp.)
Sep 15, 2019
 Source
Overall Rating:
2.5
Rachel S. avatar
Rachel S.
Human Resources Manager
Share
"Great job search tool"
What do you like best about ZipRecruiter?

I actually found my current job on Ziprecruiter which I will be starting shortly. The suggested jobs feature is great. My favorite feature is the 1-tap apply option. It makes your job searching much easier especially when your eyes are crossing from applying to so many jobs and answering all the same questions repeatedly. I received at least 5-8 suggestions I was thoroughly interested in every other day. This cut down on time and gave me a more well rounded and exciting job search; since it opens up for new ideas/positions you may have not known you were interested in but match your skills and qualifications. I also like the daily emails and the updates on the status of my application.

What do you dislike about ZipRecruiter?

The repetitive job openings for the same openings and already applied for. Sometimes the positions have already been filled and the status has not been updated on Ziprecruiter so time can be wasted filling out applications for positions not available. Also, in addition to the current status update (when your application has been viewed and how many times..etc) maybe adding a feedback option for prospective employees as to why the you were not chosen specifically surrounding the resume/profile.

What problems is ZipRecruiter solving and how is that benefiting you?

No problems necessarily. I will starting my new position I found on Ziprecruiter. Benefits have been countless. I have utilized all the tools available and stayed vigilant with my search and it paid off.

Small Business (50 or fewer emp.)
Aug 18, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"How to be paired with right job"
What do you like best about ZipRecruiter?

The 1 step applying Yhe opportunity to update your resume The grouping of similar jobs

What do you dislike about ZipRecruiter?

The jobs that has nothing to do with my experience

What problems is ZipRecruiter solving and how is that benefiting you?

Updating personal information

Small Business (50 or fewer emp.)
Aug 18, 2019
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"I’m on the fence "
What do you like best about ZipRecruiter?

I like that you do get updated information as it applies to job search, also that you can create a personalized profile.

What do you dislike about ZipRecruiter?

I don’t like when I receive emails for opening positions that it is not what I’m looking for or in the right locations.

What problems is ZipRecruiter solving and how is that benefiting you?

I found my last job with using zip recruiter and so far it’s been a good source for job seekers

Enterprise (> 1000 emp.)
Jul 18, 2019
 Source
Overall Rating:
2.5
Joshua E. avatar
Joshua E.
Insurance Agent
Share
"Once you figure out what you are doing its a great platform however..."
What do you like best about ZipRecruiter?

I like I can customize on a whim I like a lot of the options available.

What do you dislike about ZipRecruiter?

Raising the price will have me looking for another avenue to find my applicants. It sounds like a lot of people in my company will be doing the same.

What problems is ZipRecruiter solving and how is that benefiting you?

I am finding quality people to work with me.

Mid Market (51-1000 emp.)
Jan 14, 2019
 Source
Overall Rating:
2.5
DH
Dave H.
Executive Coach
Share
"Gets the job done"
What do you like best about ZipRecruiter?

I like the daily email updates re: new applicants, the ability to email templates directly from the application, and how you can collaborate with other users.

What do you dislike about ZipRecruiter?

Runs a little slowly sometimes, and it is easy to get lost when scrolling through candidate pages.

What problems is ZipRecruiter solving and how is that benefiting you?

Generating good applicants.

Small Business (50 or fewer emp.)
Sep 19, 2018
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"Mediocre"
What do you like best about ZipRecruiter?

I like being able to make 1000 contacts a month

What do you dislike about ZipRecruiter?

Not being able to directly invite them to apply to a job on Zip

What problems is ZipRecruiter solving and how is that benefiting you?

I have gotten a few decent candidates from Zip

Small Business (50 or fewer emp.)
Apr 11, 2017
 Source
Overall Rating:
2.5
KR
Katrina R.
Administrative Assistant
Share
"ZipRecruiter Just Okay"
What do you like best about ZipRecruiter?

I liked that ZipRecruiter weeded out a lot of the spam applicants and I was able to search for specific qualifications in the positions I was recruiting for. This cut down on a lot of time having to skin through resumes of under-qualified applicants.

What do you dislike about ZipRecruiter?

I did not see a large number of applicants in general. ZipRecruiter markets itself on providing employers top job seekers with a streamline way to filter through applicants. However I don't think ZipRecruiter is enough of a household name to warrant paying for the service. Most people I have talked to have never heard of the company and the most common answers were Indeed and Monster.

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided

Mid Market (51-1000 emp.)
Jun 15, 2017
 Source
Overall Rating:
2.0
AG
Verified Reviewer
Founder
Share
"Seemed to attract entry level candidates"
What do you like best about ZipRecruiter?

Received several candidates through this source

What do you dislike about ZipRecruiter?

The experience and educational level of the candidates was very entry level.

What problems is ZipRecruiter solving and how is that benefiting you?

Not provided