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Zoho Mail Task Management Software logo
Zoho Mail
Streamlined Email for Business
4.4

( 609 )

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Zoho Mail Reviews: 4.4/5 — Solid Choice

Zoho Mail Overview
What is Zoho Mail?

Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
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Ask Questions about Zoho Mail
What Zoho Mail is best for?
How does Zoho Mail compare to Todoist?
What are the pros and cons of Zoho Mail?
Zoho Mail Product Details
Capabilities
API
Segment
Small Business
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Zoho Mail Pros and Cons
Pros
  • Great for email attachments
  • Email hosting with your own domain
  • Tasks and bookmarks included
  • Lots of technical support for paid plans
  • Affordable pricing
Cons
  • Limited in terms of advanced features
  • Not the best for cloud storage
Zoho Mail Features
API Access
Audit Trail
Automations
Bulk Task Actions
Calendar View
Collaboration Tools
Comments & Mentions
Customizable Workflows
Due Date Tracking
File Attachments
Gantt Charts
Integration with Other Tools
Zoho Mail Media
Zoho Mail video thumbnail
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Zoho Mail Screenshots
Zoho Mail screenshot 1
Zoho Mail screenshot 2
Zoho Mail screenshot 3
Zoho Mail screenshot 4
Zoho Mail screenshot 5
Zoho Mail screenshot 6
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 13, 2026
Zoho Mail Task Management Software logo
609 Zoho Mail Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Sep 12, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Professional mail service"
What do you like best about Zoho Mail?

Zoho mail service looks professional as it works with your domain name

What do you dislike about Zoho Mail?

The search function needs to be more automatic and auto typing is needed for drafting mails

What problems is Zoho Mail solving and how is that benefiting you?

It works great for sending and responding mails

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use, Cost effective, meets all our needs"
What do you like best about Zoho Mail?

User interface makes it easy to use from the start

What do you dislike about Zoho Mail?

Accessing from a mobile device isn't always the easiest.

What problems is Zoho Mail solving and how is that benefiting you?

Our mail needs for our businesses; bridges communication gaps!

Small Business (50 or fewer emp.)
Sep 06, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Efficient "
What do you like best about Zoho Mail?

Great and speedy service clean layout also

What do you dislike about Zoho Mail?

Clunky and I miss emails. When I try to click on a thread that appears unread, in actuality I have alrwady read it

What problems is Zoho Mail solving and how is that benefiting you?

No problems but I sometimes miss emails

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing Email Service For Free!"
What do you like best about Zoho Mail?

I love the fact they allow a free plan without much restriction. We can handle all of our business needs with the free plan.

What do you dislike about Zoho Mail?

Limitations with the free plan but that is expected.

What problems is Zoho Mail solving and how is that benefiting you?

Email solutions for our entire organization.

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
Kieran W. avatar
Kieran W.
Marketing Assistant At Auxillis
Share
"A great application for the workplace "
What do you like best about Zoho Mail?

I really like the way you can interact with your colleagues and social media platforms all in one place

What do you dislike about Zoho Mail?

Zoho can be a little bit frustrating to use at times, particularly the blanket mailing app

What problems is Zoho Mail solving and how is that benefiting you?

We don't really problem solve with Zoho we just use it as a general platform

Small Business (50 or fewer emp.)
Sep 03, 2019
 Source
Overall Rating:
5.0
VS
Vikram S.
Digital Marketer
Share
"Best Email Platform For Every Size of Business"
What do you like best about Zoho Mail?

I have recently implemented zoho mail in my site. It works awesome for me. since many of my emails have images and PDF files, the server interface is very readable and, as you click on your emails, the new windows are cascading and expanding on the right, which facilitates the rapid scanning of the necessary information. Additional applications and add-ons, such as Group Calendars, Streams, Tasks, etc., make communication really easy. It is worth noting that the customer service is excellent for the free service which is the one I currently use in order to be an excellent alternative. the best part of Zoho they offer best quality without ads in email.

What do you dislike about Zoho Mail?

I dislike a few features of Zoho like Inbox themes take a long time to load and it is not possible to import contacts from your social networks. Sometimes users signed with the app through mobile but during using the mobile app if you want to include your signature you will have to do it on the web.

What problems is Zoho Mail solving and how is that benefiting you?

Without a doubt this is an email service totally ideal for our company and also on a personal use level now I have my own "place" to host all my work-related emails, organize them to my liking and share them with the The rest of my coworkers with the Streams folders, makes general communication between users quick and easy, and moderates to make it suitable is an incredibly safe way to create a platform for communication-related to the company, both with Customers as with my own work team.

Small Business (50 or fewer emp.)
Aug 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"I love zoho mail"
What do you like best about Zoho Mail?

This is a very robust product with a very impressive price.

What do you dislike about Zoho Mail?

I'm perfectly fine with it, the quality is impressive

What problems is Zoho Mail solving and how is that benefiting you?

Because of their pricing models I was able to get my e-mail started for my small startup

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AS
Arjan S.
Owner
Share
"Great alternative to Office 365 or Google Apps"
What do you like best about Zoho Mail?

The zoho mail is fully featured as you might expect from office 365 or google apps. I've used both competitors products before, and zoho mail works just as good, for half (or less) the price. Their web- and mobile apps work great and are easy to use. Setting up zoho mail was really easy, I just had to change some DNS settings and I was done. I use their light plan and it offers great extra features like multiple domains, exchange and imap support.

What do you dislike about Zoho Mail?

The administration panel looks and feels a bit outdated, but works otherwise great.

What problems is Zoho Mail solving and how is that benefiting you?

I don't want to have my email at my hosting company. This way people can still contact me if my hosting goes down. The email Zoho is offering is also much more feature complete than a standard imap server. It offers contacts, calendar, tasks and more.

Small Business (50 or fewer emp.)
Aug 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and easy to use"
What do you like best about Zoho Mail?

The best thing about Zoho is the fact it is easy to use with Shopify and easy to use in general

What do you dislike about Zoho Mail?

The only thing I dislike is the fact the website looks a little outdated

What problems is Zoho Mail solving and how is that benefiting you?

It makes work easier and only took 5 minutes to set up with Shopify

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Cost-effective alternative to G Suite"
What do you like best about Zoho Mail?

Zoho mail helped us decrease our spendings on G Suite while providing tools equivalent to G Suite.

What do you dislike about Zoho Mail?

The interface is a little different from what you are used to in tradition webmail services.

What problems is Zoho Mail solving and how is that benefiting you?

Limit our spending on G Suite.

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Far better than google apps for business! "
What do you like best about Zoho Mail?

Easy and straight forward to setup when using a custom domain with a clean slick looking customisable interface.

What do you dislike about Zoho Mail?

We’ve yet to find a reason to dislike zoho mail as so far everything has been perfect!

What problems is Zoho Mail solving and how is that benefiting you?

Zoho has enabled us to work more efficiently and we are assure our data is in safe hands compared to Google which uses your private data to feed adverts

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Impressed by Zoho Mail"
What do you like best about Zoho Mail?

Fast response, everything is greatly structured, easy search and menu. You can create filters, chats, templates, folders. Exists a free version with a lot of space.

What do you dislike about Zoho Mail?

Interface is too simple. Auto response isn't working properly.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail is perfect for personal and business use. We totally love chat and the possibility to create folders in it.

Small Business (50 or fewer emp.)
Aug 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great email client"
What do you like best about Zoho Mail?

Great email service. Great for detecting spam and unwanted emails. Great customer service team and some amazing features even in the free plan.

What do you dislike about Zoho Mail?

Not alot really other then could be slightly more user friendly and a better color scheme.

What problems is Zoho Mail solving and how is that benefiting you?

Spam detection. Loads of added features.

Mid Market (51-1000 emp.)
Aug 26, 2019
 Source
Overall Rating:
5.0
JS
Jayasinghe S.
Network Engineer
Share
"Powerful mail solution with reasonable price"
What do you like best about Zoho Mail?

Zoho is ideal mail solution for small bushiness organizations, as zoho mail box price is reasonable. very reliable and user friendly solution. lot of great features are there, such as mail, calendar, task, notes, contacts, book marks, live chat.. etc. implementation is very easy, not much complex menus. As a cloud solution support all platforms, mobile client also available. zoho has fast synchronization capabilities

What do you dislike about Zoho Mail?

Nothing to dislike, we are happy with Zoho mail

What problems is Zoho Mail solving and how is that benefiting you?

We have been using zoho mail more than two years, which is fast and easy solution, comparing with other market products zoho mail price is very low. also implementation and maintenance is very easy, over-roll our experience is good.

Small Business (50 or fewer emp.)
Aug 22, 2019
 Source
Overall Rating:
5.0
Fiach R. avatar
Fiach R.
Director
Share
"Great webmail interface"
What do you like best about Zoho Mail?

Fast, reliable, and own-domain email. Alternative to G-Suite.

What do you dislike about Zoho Mail?

The SMTP server has some quirks which makes it awkward to send mail programmatically.

What problems is Zoho Mail solving and how is that benefiting you?

Own domain email

Small Business (50 or fewer emp.)
Aug 12, 2019
 Source
Overall Rating:
5.0
Steven H. avatar
Steven H.
Realtor®, Brokered By E Xp Realty
Share
"Zohomajl is improving a lot!"
What do you like best about Zoho Mail?

I like the fact that zohomajl as a software is growing a lot - there’s a lotta new updates coming on that make it easy to grow a business. And of course the best part is that you can use their basic features for FREE!

What do you dislike about Zoho Mail?

I don’t like the layout and design - I feel like it could be a lot more aesthetically pleasing. It’s a little old to be honest.

What problems is Zoho Mail solving and how is that benefiting you?

Using zoho mail’s free basic features/business email for my business, at least initially. However you have to use their platform for the free account.

Small Business (50 or fewer emp.)
Aug 08, 2019
 Source
Overall Rating:
5.0
Daniel H. avatar
Daniel H.
Qa And Support Specialist
Share
"They have a 'Free Forever Plan' !!!!"
What do you like best about Zoho Mail?

They offer a 'Free Forever Plan' with up to five users, 5GB/User, 25MB attachment limit.Web access only. Email hosting for single domain. They have several other pricing options to choose from. 24/7 support via email, phone, and live chat

What do you dislike about Zoho Mail?

Doesn't have the same robust features as Google Suite but it works well enough. No major issues or complaints to report.

What problems is Zoho Mail solving and how is that benefiting you?

Using email for my professional websites. Easy to set up and install. If you know how to set up MX records then it is very easy to configure. I also use the mobile app, no issues there either.

Small Business (50 or fewer emp.)
Aug 08, 2019
 Source
Overall Rating:
5.0
SD
Sean D.
Sean Dollwet
Share
"easy and free way to make email alias"
What do you like best about Zoho Mail?

I use zoho mail free option to create a email forward and email alias. It's the easiest option i found

What do you dislike about Zoho Mail?

although it is the easiest option to set these up, the other interface can be a bit more confusing than others like gmail for example/

What problems is Zoho Mail solving and how is that benefiting you?

Setting up email alias and email forwarding to my gmail has been very helpful

Small Business (50 or fewer emp.)
Aug 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Third Party Email"
What do you like best about Zoho Mail?

Zoho Mail allows free business email for any website or domain.

What do you dislike about Zoho Mail?

Failure to consistently integrate with Apple Mail.

What problems is Zoho Mail solving and how is that benefiting you?

Zoho mail has made it easy to maintain professional email contact on a regular basis

Small Business (50 or fewer emp.)
Jul 22, 2019
 Source
Overall Rating:
5.0
MM
Marcus M.
App And Web Developer
Share
" Perfect email for your company"
What do you like best about Zoho Mail?

Zoho Mail is the ideal Zoho tool for the management of your company, it is fast, easy to use with a very pleasant interface in sight, I love the possibility of adding custom tags for my mails, it has useful applications to organize your work In addition to having powerful functionalities for advanced users. It is exelentte for a small team offering a free plan and 5 users, being easy to update and configure for larger teams.

What do you dislike about Zoho Mail?

Sometimes emails take a while to load completely and the size of the files you can upload is somewhat limited, but these things are minor problems.

What problems is Zoho Mail solving and how is that benefiting you?

It is a very useful solution to standardize and manage the work tools for the team, it helps to maintain communication and organization inside and outside the office, the mobile application helps me to always be connected.

Mid Market (51-1000 emp.)
Jul 14, 2019
 Source
Overall Rating:
5.0
JS
Jorge S.
It Specialist
Share
""
What do you like best about Zoho Mail?

Not provided

What do you dislike about Zoho Mail?

Not provided

What problems is Zoho Mail solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Jul 09, 2019
 Source
Overall Rating:
5.0
Yashika J. avatar
Yashika J.
Hr Executive
Share
"Zoho mail is suitable for the mailing process between an organisation and outside also."
What do you like best about Zoho Mail?

Zoho mail helps in the mailing between two colleagues as well as by integrating with gmail it helps processing mailing conversations through gmail via. zoho mail. zoho mail is suitable for mail rather than gmail as it is easier to use and can be easily integrated with other apps and software. specially zoho software addresses that it's features like people, recruit, mail, etc.are integrated with each other which makes the working very easy and convenient.

What do you dislike about Zoho Mail?

In zoho mails, the fact which i didn.t like was it is very rigid for the use of a new user. as it is very confusing in establishing the mailing process of the whole company. even it is somewhat difficult for the new employee to properly use it with full confidence. but yes somewhere it is comparatively better than outlook and gmail.

What problems is Zoho Mail solving and how is that benefiting you?

Through the help of Zoho mails, i am solving the day-to-day workings which are related to the mailings as well as it helps in the other aspects also as it is integrated with the other zoho contents, so it helps in the documentation and data filing as well as in accounting pocesses. zoho mails is very easy and simple to use once it is stabilized properly.

Small Business (50 or fewer emp.)
Jul 02, 2019
 Source
Overall Rating:
5.0
AW
A W.
Owner
Share
"Great email platform for business"
What do you like best about Zoho Mail?

I appreciate the ease of use, the fact that the program is free for the size of our company and does not contain ads.

What do you dislike about Zoho Mail?

Zoho Mail is straightforward. I don't have any complaints.

What problems is Zoho Mail solving and how is that benefiting you?

It makes it faster to share information and communicate with colleagues by tagging one another in messages, which is nice.

Small Business (50 or fewer emp.)
Jun 13, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Always enjoyable to use"
What do you like best about Zoho Mail?

Zoho mail is the most reliable mailbox i've ever used. I would definitely put zoho up their with outlook. It offers more as far as communication goes. I can send my customers their invoices that I have directly created with zoho. It's fast. It's really easy to use.

What do you dislike about Zoho Mail?

I dislike that zoho isnt advertised and used more. Thats pretty much it! I have no complaints!

What problems is Zoho Mail solving and how is that benefiting you?

I am connecting more with my customers in a efficient way. I am creating stronger, clearer documents and forms for my business. I am connecting more with my team through zoho which ultimately helps me manage. Zoho mail helps me stay on track and organized

Mid Market (51-1000 emp.)
Jun 08, 2019
 Source
Overall Rating:
5.0
Kumar B. avatar
Kumar B.
Senior Security Consultant
Share
"Excellent mailing solution."
What do you like best about Zoho Mail?

We use Zoho mail and we are happy with the features are service provided by mail team. We found and utilized interesting features most of which we are still learning on a day to day basis. This is a power packed solution with contacts manager, calendar, tasks and many other features. We also use spam management system in zoho mail which filters our spam mails.

What do you dislike about Zoho Mail?

Support is good but their turn around time can be reduced and there can be multiple levels of support. Product is huge and the features are unlimited with integration. features are unlimited with integration. features are unlimited with integration.

What problems is Zoho Mail solving and how is that benefiting you?

We have succeed with our mailing needs and this has simply provided a standard solution from start. I would recommend to my corporate colleagues without a second thinking.

Small Business (50 or fewer emp.)
Jun 04, 2019
 Source
Overall Rating:
5.0
DC
Danello C.
Designer Webmaster
Share
"Efficient email manager"
What do you like best about Zoho Mail?

I like the design, it's elegant and I can open it from any computer. It's safe, with two-step authentications I no longer have to worry about the security of my information. I like the confirmation of the emails sent.

What do you dislike about Zoho Mail?

I have no complaints at the moment but I would like Zoho Notebook to be integrated into this.

What problems is Zoho Mail solving and how is that benefiting you?

Easy distribution of incoming emails. Reduce spam.

Mid Market (51-1000 emp.)
May 20, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best email platform"
What do you like best about Zoho Mail?

The UI of Zoho is very good, You will have options on the home page. And you can able to send the meeting request, Add notes, Create tasks, etc.

What do you dislike about Zoho Mail?

Nothing as if now, will let you know if I found something.

What problems is Zoho Mail solving and how is that benefiting you?

Excellent email delivery Active sync with calendar

Small Business (50 or fewer emp.)
May 11, 2019
 Source
Overall Rating:
5.0
OLIVIA J. avatar
Olivia J.
Administrative Secretary
Share
"Zoho Mail allows you to improve the internal communication and productivity of your company. "
What do you like best about Zoho Mail?

The fact of being able to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases this application, so you may be able to manage the number of sales you have of your product. On the other hand it offers an excellent interface very simple but fast, in this way you can make use of your email in a very fast and fluid way. In addition, Zoho Mail uses images, and organizes all your attachments by type. In this way, you can now see and choose the icon you want and finally, one of the features that I like the most is that it allows informal conversations around individual emails.

What do you dislike about Zoho Mail?

Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of this, which is usually paid, if you want to get the most out of the mail electronic.

What problems is Zoho Mail solving and how is that benefiting you?

Undoubtedly the use of a business email as it is Zoho Mail facilitates the activities of a company, which means saving time that you can invest in other important matters, thanks to the characteristics that it has and that allow to streamline and materialize the communications in real time between members of an organization or company.

Small Business (50 or fewer emp.)
Mar 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Best Free Email Solution For Business"
What do you like best about Zoho Mail?

I really enjoy that Zoho Mail offers a free plan. I was able to set up email for a client's organization in a matter of hours. It was simple, efficient, and Zoho is a reliable company with a multitude of solutions.

What do you dislike about Zoho Mail?

It's a hassle to set up signatures for other user accounts without logging into their account.

What problems is Zoho Mail solving and how is that benefiting you?

Enterprise email solutions.

Enterprise (> 1000 emp.)
Feb 27, 2019
 Source
Overall Rating:
5.0
KH
Katie H.
Miss Katie Hopkins
Share
"Great email account with calendar functionality "
What do you like best about Zoho Mail?

I love that the email account has folder to place notification and newsletter type emails in so it is easy to access important emails in inbox

What do you dislike about Zoho Mail?

There isn't anything I don't like about zoho email

What problems is Zoho Mail solving and how is that benefiting you?

I can communicate quickly with colleagues and can see a calendar clearly on the software too.