Zoho Mail Reviews: 4.4/5 — Solid Choice
Zoho Mail is a component of the wider Zoho ecosystem–a popular choice among small to medium enterprises. It’s preferred for smaller organizations that are working with smaller budgets. The platform offers access to mobile applications and other productivity features, at very affordable rates. Zoho Mail is also secure. The simplicity of the control panel is certainly an advantage and it provides a big-picture overview of communications.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Zoho Mail Pros and Cons
- Great for email attachments
- Email hosting with your own domain
- Tasks and bookmarks included
- Lots of technical support for paid plans
- Affordable pricing
- Limited in terms of advanced features
- Not the best for cloud storage
Compare Zoho Mail with other popular tools in the same category.
Zoho mail service looks professional as it works with your domain name
The search function needs to be more automatic and auto typing is needed for drafting mails
It works great for sending and responding mails
User interface makes it easy to use from the start
Accessing from a mobile device isn't always the easiest.
Our mail needs for our businesses; bridges communication gaps!
Great and speedy service clean layout also
Clunky and I miss emails. When I try to click on a thread that appears unread, in actuality I have alrwady read it
No problems but I sometimes miss emails
I love the fact they allow a free plan without much restriction. We can handle all of our business needs with the free plan.
Limitations with the free plan but that is expected.
Email solutions for our entire organization.
I really like the way you can interact with your colleagues and social media platforms all in one place
Zoho can be a little bit frustrating to use at times, particularly the blanket mailing app
We don't really problem solve with Zoho we just use it as a general platform
I have recently implemented zoho mail in my site. It works awesome for me. since many of my emails have images and PDF files, the server interface is very readable and, as you click on your emails, the new windows are cascading and expanding on the right, which facilitates the rapid scanning of the necessary information. Additional applications and add-ons, such as Group Calendars, Streams, Tasks, etc., make communication really easy. It is worth noting that the customer service is excellent for the free service which is the one I currently use in order to be an excellent alternative. the best part of Zoho they offer best quality without ads in email.
I dislike a few features of Zoho like Inbox themes take a long time to load and it is not possible to import contacts from your social networks. Sometimes users signed with the app through mobile but during using the mobile app if you want to include your signature you will have to do it on the web.
Without a doubt this is an email service totally ideal for our company and also on a personal use level now I have my own "place" to host all my work-related emails, organize them to my liking and share them with the The rest of my coworkers with the Streams folders, makes general communication between users quick and easy, and moderates to make it suitable is an incredibly safe way to create a platform for communication-related to the company, both with Customers as with my own work team.
This is a very robust product with a very impressive price.
I'm perfectly fine with it, the quality is impressive
Because of their pricing models I was able to get my e-mail started for my small startup
The zoho mail is fully featured as you might expect from office 365 or google apps. I've used both competitors products before, and zoho mail works just as good, for half (or less) the price. Their web- and mobile apps work great and are easy to use. Setting up zoho mail was really easy, I just had to change some DNS settings and I was done. I use their light plan and it offers great extra features like multiple domains, exchange and imap support.
The administration panel looks and feels a bit outdated, but works otherwise great.
I don't want to have my email at my hosting company. This way people can still contact me if my hosting goes down. The email Zoho is offering is also much more feature complete than a standard imap server. It offers contacts, calendar, tasks and more.
The best thing about Zoho is the fact it is easy to use with Shopify and easy to use in general
The only thing I dislike is the fact the website looks a little outdated
It makes work easier and only took 5 minutes to set up with Shopify
Zoho mail helped us decrease our spendings on G Suite while providing tools equivalent to G Suite.
The interface is a little different from what you are used to in tradition webmail services.
Limit our spending on G Suite.
Easy and straight forward to setup when using a custom domain with a clean slick looking customisable interface.
We’ve yet to find a reason to dislike zoho mail as so far everything has been perfect!
Zoho has enabled us to work more efficiently and we are assure our data is in safe hands compared to Google which uses your private data to feed adverts
Fast response, everything is greatly structured, easy search and menu. You can create filters, chats, templates, folders. Exists a free version with a lot of space.
Interface is too simple. Auto response isn't working properly.
Zoho mail is perfect for personal and business use. We totally love chat and the possibility to create folders in it.
Great email service. Great for detecting spam and unwanted emails. Great customer service team and some amazing features even in the free plan.
Not alot really other then could be slightly more user friendly and a better color scheme.
Spam detection. Loads of added features.
Zoho is ideal mail solution for small bushiness organizations, as zoho mail box price is reasonable. very reliable and user friendly solution. lot of great features are there, such as mail, calendar, task, notes, contacts, book marks, live chat.. etc. implementation is very easy, not much complex menus. As a cloud solution support all platforms, mobile client also available. zoho has fast synchronization capabilities
Nothing to dislike, we are happy with Zoho mail
We have been using zoho mail more than two years, which is fast and easy solution, comparing with other market products zoho mail price is very low. also implementation and maintenance is very easy, over-roll our experience is good.
Fast, reliable, and own-domain email. Alternative to G-Suite.
The SMTP server has some quirks which makes it awkward to send mail programmatically.
Own domain email
I like the fact that zohomajl as a software is growing a lot - there’s a lotta new updates coming on that make it easy to grow a business. And of course the best part is that you can use their basic features for FREE!
I don’t like the layout and design - I feel like it could be a lot more aesthetically pleasing. It’s a little old to be honest.
Using zoho mail’s free basic features/business email for my business, at least initially. However you have to use their platform for the free account.
They offer a 'Free Forever Plan' with up to five users, 5GB/User, 25MB attachment limit.Web access only. Email hosting for single domain. They have several other pricing options to choose from. 24/7 support via email, phone, and live chat
Doesn't have the same robust features as Google Suite but it works well enough. No major issues or complaints to report.
Using email for my professional websites. Easy to set up and install. If you know how to set up MX records then it is very easy to configure. I also use the mobile app, no issues there either.
I use zoho mail free option to create a email forward and email alias. It's the easiest option i found
although it is the easiest option to set these up, the other interface can be a bit more confusing than others like gmail for example/
Setting up email alias and email forwarding to my gmail has been very helpful
Zoho Mail allows free business email for any website or domain.
Failure to consistently integrate with Apple Mail.
Zoho mail has made it easy to maintain professional email contact on a regular basis
Zoho Mail is the ideal Zoho tool for the management of your company, it is fast, easy to use with a very pleasant interface in sight, I love the possibility of adding custom tags for my mails, it has useful applications to organize your work In addition to having powerful functionalities for advanced users. It is exelentte for a small team offering a free plan and 5 users, being easy to update and configure for larger teams.
Sometimes emails take a while to load completely and the size of the files you can upload is somewhat limited, but these things are minor problems.
It is a very useful solution to standardize and manage the work tools for the team, it helps to maintain communication and organization inside and outside the office, the mobile application helps me to always be connected.
Zoho mail helps in the mailing between two colleagues as well as by integrating with gmail it helps processing mailing conversations through gmail via. zoho mail. zoho mail is suitable for mail rather than gmail as it is easier to use and can be easily integrated with other apps and software. specially zoho software addresses that it's features like people, recruit, mail, etc.are integrated with each other which makes the working very easy and convenient.
In zoho mails, the fact which i didn.t like was it is very rigid for the use of a new user. as it is very confusing in establishing the mailing process of the whole company. even it is somewhat difficult for the new employee to properly use it with full confidence. but yes somewhere it is comparatively better than outlook and gmail.
Through the help of Zoho mails, i am solving the day-to-day workings which are related to the mailings as well as it helps in the other aspects also as it is integrated with the other zoho contents, so it helps in the documentation and data filing as well as in accounting pocesses. zoho mails is very easy and simple to use once it is stabilized properly.
I appreciate the ease of use, the fact that the program is free for the size of our company and does not contain ads.
Zoho Mail is straightforward. I don't have any complaints.
It makes it faster to share information and communicate with colleagues by tagging one another in messages, which is nice.
Zoho mail is the most reliable mailbox i've ever used. I would definitely put zoho up their with outlook. It offers more as far as communication goes. I can send my customers their invoices that I have directly created with zoho. It's fast. It's really easy to use.
I dislike that zoho isnt advertised and used more. Thats pretty much it! I have no complaints!
I am connecting more with my customers in a efficient way. I am creating stronger, clearer documents and forms for my business. I am connecting more with my team through zoho which ultimately helps me manage. Zoho mail helps me stay on track and organized
We use Zoho mail and we are happy with the features are service provided by mail team. We found and utilized interesting features most of which we are still learning on a day to day basis. This is a power packed solution with contacts manager, calendar, tasks and many other features. We also use spam management system in zoho mail which filters our spam mails.
Support is good but their turn around time can be reduced and there can be multiple levels of support. Product is huge and the features are unlimited with integration. features are unlimited with integration. features are unlimited with integration.
We have succeed with our mailing needs and this has simply provided a standard solution from start. I would recommend to my corporate colleagues without a second thinking.
I like the design, it's elegant and I can open it from any computer. It's safe, with two-step authentications I no longer have to worry about the security of my information. I like the confirmation of the emails sent.
I have no complaints at the moment but I would like Zoho Notebook to be integrated into this.
Easy distribution of incoming emails. Reduce spam.
The UI of Zoho is very good, You will have options on the home page. And you can able to send the meeting request, Add notes, Create tasks, etc.
Nothing as if now, will let you know if I found something.
Excellent email delivery Active sync with calendar
The fact of being able to work in conjunction with all the applications or tools that Zoho offers for your company is one of the features that most pleases this application, so you may be able to manage the number of sales you have of your product. On the other hand it offers an excellent interface very simple but fast, in this way you can make use of your email in a very fast and fluid way. In addition, Zoho Mail uses images, and organizes all your attachments by type. In this way, you can now see and choose the icon you want and finally, one of the features that I like the most is that it allows informal conversations around individual emails.
Something that can become a problem is that if you want to get more out of the application, then it is necessary to obtain the final version of this, which is usually paid, if you want to get the most out of the mail electronic.
Undoubtedly the use of a business email as it is Zoho Mail facilitates the activities of a company, which means saving time that you can invest in other important matters, thanks to the characteristics that it has and that allow to streamline and materialize the communications in real time between members of an organization or company.
I really enjoy that Zoho Mail offers a free plan. I was able to set up email for a client's organization in a matter of hours. It was simple, efficient, and Zoho is a reliable company with a multitude of solutions.
It's a hassle to set up signatures for other user accounts without logging into their account.
Enterprise email solutions.
I love that the email account has folder to place notification and newsletter type emails in so it is easy to access important emails in inbox
There isn't anything I don't like about zoho email
I can communicate quickly with colleagues and can see a calendar clearly on the software too.