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Zoho Social Social Media Management Software logo
Zoho Social
Manage Social Media Effortlessly
4.6
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Zoho Social Reviews: 4.6/5 — Highly Rated

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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What Zoho Social is best for?
How does Zoho Social compare to SocialBee?
What are the pros and cons of Zoho Social?
Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
Account warm-ups
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI caption or content generation
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Zoho Social Media
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Zoho Social Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 29, 2026
Zoho Social Social Media Management Software logo
1,872 Zoho Social Reviews
4.6 out of 5
Mid Market (51-1000 emp.)
May 05, 2018
 Source
Overall Rating:
5.0
RK
Raj Gaurav K.
Head Of Learning And Development
Share
"Excellent customer support & innovative media usage"
What do you like best about Zoho Social?

I like the support staff and their hardworking character the most, having worked with their top management at some venues I really like their way of finding innovative solutions to challenges.

What do you dislike about Zoho Social?

Nothing much, actually the brand Zoho in intself is a pleasure to work with, along with premium features.

What problems is Zoho Social solving and how is that benefiting you?

I'm handling my social media with them and really like the culture at their platform.

Small Business (50 or fewer emp.)
May 04, 2018
 Source
Overall Rating:
5.0
DM
David M.
Communications Officer
Share
"Most efficient social Media Management Tool"
What do you like best about Zoho Social?

The ease to navigate through the system. I also like the graphics that I'm able to use.

What do you dislike about Zoho Social?

Its pretty hard to say that there is anything that I dislike.

What problems is Zoho Social solving and how is that benefiting you?

I am able to view my audience and know their preferences.

Small Business (50 or fewer emp.)
May 03, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelente complemento"
What do you like best about Zoho Social?

Muy bien complementos si usas el sistema CRM

What do you dislike about Zoho Social?

actualizar mas rapido las conversaciones con los posibles clientes

What problems is Zoho Social solving and how is that benefiting you?

Integración Facebook y CRM

Mid Market (51-1000 emp.)
May 03, 2018
 Source
Overall Rating:
5.0
DA
Dave A.
Multi Church Media Producer
Share
"Great for engagement"
What do you like best about Zoho Social?

You can easily track the number of engagements people have had with your brand.

What do you dislike about Zoho Social?

It takes a few days to get used to the user interface.

What problems is Zoho Social solving and how is that benefiting you?

Zoho helps you track the impact of your social media strategy by monitor real-time engagement.

Small Business (50 or fewer emp.)
May 03, 2018
 Source
Overall Rating:
5.0
MR
Milthon R.
Ceo
Share
"Great tool for small and medium business"
What do you like best about Zoho Social?

Zoho social has been a powerful and interesting tool that has allowed me to reach my goals and above all to achieve a better interaction with my clients in a fast, easy and simple way. I liked it a lot because it also allows me to take better control of my social networks and send the data of my potential clients directly to my Zoho CRM

What do you dislike about Zoho Social?

At the beginning it was a little complicated for me due to the little experience I had to be able to synchronize or create strategies with the tool, I understand that there should be manuals and explanatory videos that are easy to access for those clients who use the tool for the first time

What problems is Zoho Social solving and how is that benefiting you?

Many because it really allows me to conjugate a complex system or several applications in one place. I understand that this tool helps me to be able to help my clients to give them faster, more efficient and better argument answers

Small Business (50 or fewer emp.)
May 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excelente herramienta "
What do you like best about Zoho Social?

me agrado la parte de los inbox poder guardar los teléfonos de los contactos. y la parte de poder programar posts

What do you dislike about Zoho Social?

no encontre la parte para poder subir imágenes a las historias o poder subir albumes

What problems is Zoho Social solving and how is that benefiting you?

programar posrts

Small Business (50 or fewer emp.)
May 01, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"In love with the new features"
What do you like best about Zoho Social?

The calendar that you can move posts around makes it so easy!

What do you dislike about Zoho Social?

Nothing so far. Really it is very comprehensive

What problems is Zoho Social solving and how is that benefiting you?

I wish that I could get more features for free

Small Business (50 or fewer emp.)
Apr 27, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"GREAT Social Media Management software"
What do you like best about Zoho Social?

Zoho Social is super easy to use, with excellent analytics, for the most reasonable price. I would recommend this product to anyone freelancing or for small companies because it's scalable and can be easily integrated with the Zoho suite.

What do you dislike about Zoho Social?

I wish the report functionality was easier to export. It would be most helpful if the reports could be also exported as Excel or CSV files in addition to PDF's.

What problems is Zoho Social solving and how is that benefiting you?

The scheduling software is really great. It seems to have no problem shortening links and scraping images, so everything displays correctly, even if you are posting from their mobile app.

Small Business (50 or fewer emp.)
Apr 23, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social Is Issues Free "
What do you like best about Zoho Social?

Unlike facebook. Zoho Social is stress free. They respect privacy.

What do you dislike about Zoho Social?

That like facebook, users are not paid to post and all.

What problems is Zoho Social solving and how is that benefiting you?

social media without the privacy concerns.

Small Business (50 or fewer emp.)
Apr 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The perfect solution"
What do you like best about Zoho Social?

The schedule system and smart scheduling.. Reading all my mentions and messages in one place

What do you dislike about Zoho Social?

It is a little bit crowded in the main screen

What problems is Zoho Social solving and how is that benefiting you?

Scheduling

Mid Market (51-1000 emp.)
Apr 20, 2018
 Source
Overall Rating:
5.0
AH
Andy Napoleon H.
Marketing Manager
Share
"One of the best social media management tools available."
What do you like best about Zoho Social?

The user interface, live feed and bulk scheduling.

What do you dislike about Zoho Social?

The live stream doesn't include LinkedIn.

What problems is Zoho Social solving and how is that benefiting you?

Having used a few different social media options and have found that zoho social is one of the most comprehensive management tools that also allows bulk scheduling across all networks. The live feed and real-time reports give an added extra to the package allowing me to see the success and interaction on all of our posts and channels.

Small Business (50 or fewer emp.)
Apr 16, 2018
 Source
Overall Rating:
5.0
AH
Amy H.
Founder
Share
"Zoho Social is Awesome"
What do you like best about Zoho Social?

It's so handy to schedule posts on multiple social media platforms at once, plus it's super easy to use!

What do you dislike about Zoho Social?

There isn't anything I really don't like, but I did have a .gif that I posted that didn't play in Facebook.

What problems is Zoho Social solving and how is that benefiting you?

Saves so much time to just have to post in one spot. I also like that you can schedule Instagram posts from your computer and don't have to switch to a smartphone or tablet.

Small Business (50 or fewer emp.)
Apr 15, 2018
 Source
Overall Rating:
5.0
RS
Rajkumar S.
Founder
Share
"Awesome Single Window Brand Management Tool"
What do you like best about Zoho Social?

Posting at the Scheduled time. The accuracy of Reports.

What do you dislike about Zoho Social?

Couldn't be much, if they had some special plans for Not-for-Profit organizations, it would have spoke more better.

What problems is Zoho Social solving and how is that benefiting you?

Analytics and Smart Q which are incredibly the best.

Small Business (50 or fewer emp.)
Apr 15, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Zoho Social "
What do you like best about Zoho Social?

Having literally every thing (except Insta DMs) in ONE palce for the first time!

What do you dislike about Zoho Social?

My only and biggest complaint (not at fault of Zoho) is that I can't answer instagram DMs through Zoho. For context, we essentially an influencer account and get aroung 75 DMs a day, so there's no convenient and fast way to do that.

What problems is Zoho Social solving and how is that benefiting you?

Mostly convenience, honestly.

Small Business (50 or fewer emp.)
Apr 14, 2018
 Source
Overall Rating:
5.0
Pedro N. avatar
Pedro N.
Asociado Principal
Share
"Mi Experiencia con Zoho Social #CRM"
What do you like best about Zoho Social?

Zoho CRM, es un software de gestión de redes sociales, pero va mucho más allá de ser solo una simple herramienta. Centraliza el control de la relaciòn con los posibles clientes, y todo lo concerniente al negocio empresarial. Zoho CRM, es capaz de identificar los flujos empresariales, desde el proceso de captación de clientes, pasando por la implementación de una agenda muy organizada y la muy importante gestión de ventas. Zoho CRM es la herramienta que centraliza los procesos de Venta, Marketing, Soporte y Gestiòn.

What do you dislike about Zoho Social?

Zoho CRM, se ha convertido en una maravillosa herramienta empresarial, capaz de dar respuesta a nuestra necesidades empresariales en Peter Nation Entertainmente, pudiendo de esta manera tener un control absoluto de la fluctuación con nuestros clientes, así que después de una maravillosa gestión, no logramos reportar fallas.

What problems is Zoho Social solving and how is that benefiting you?

Zoho CRM ha brindado grandes beneficios como por el ejemplo el seguimiento del proceso comercial, así como también la gestión de oportunidades de venta, cuyas herramientas te brindan la oportunidad de mantenernos al tanto de los requerimientos individuales de cada uno de nuestros clientes, claramente identificados. Además, Zoho CRM te ofrece soluciones integrales, que puedes aplicar segun el ramo en el cual te desempeñes y el tamaño de tu empresa, ya sea pequeña, mediana o grande. Puedes organizar actividades y eventos, así como también crear exitosas campaña publicitarias a través de correo electrónico e integrar las redes sociales de tus clientes con la plataforma, para de esta manera hacer la comunicación más directa y transparente.

Small Business (50 or fewer emp.)
Apr 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great platform and very easy to use."
What do you like best about Zoho Social?

Set up is extremely friendly and easy to use there are lots of different options and posting on multiple social media platforms in one go is really easy!

What do you dislike about Zoho Social?

No much really to dislike; would be nice to have emoji support on the Facebook messages section and a way to attach images.

What problems is Zoho Social solving and how is that benefiting you?

Post on all our social media platforms in one go - sync all the posts together. Manage customer support.

Small Business (50 or fewer emp.)
Apr 10, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"If you are looking for a serious Social Media Management Software try Zoho Social"
What do you like best about Zoho Social?

I like how it is easy to use and reliable. You can choose to post now or post later and they even send an email to let you know it posted. I looked around the internet to find something similar to compare with Zoho Social but nothing came close. I could not believe all the functions for the monthly price.

What do you dislike about Zoho Social?

I have no dislikes. I only dislike the fact that I did not find this software earlier.

What problems is Zoho Social solving and how is that benefiting you?

The time it takes to log in and out of each social media just to post updates.

Small Business (50 or fewer emp.)
Apr 10, 2018
 Source
Overall Rating:
5.0
JA
John A.
Business Owner
Share
"Great Service"
What do you like best about Zoho Social?

is a complete platform for all the main social media sites to manage

What do you dislike about Zoho Social?

the inability to add other social media sites

What problems is Zoho Social solving and how is that benefiting you?

Managing clients and my own social media

Small Business (50 or fewer emp.)
Apr 09, 2018
 Source
Overall Rating:
5.0
AM
Alison M.
Founder
Share
"Great Business Tool"
What do you like best about Zoho Social?

The ability to manage multiple social media platforms at once and schedule posts in advance.

What do you dislike about Zoho Social?

It would be nice if there were ways to utilize the tagging abilities of different platforms when making posts.

What problems is Zoho Social solving and how is that benefiting you?

I am saving so much time posting things everywhere at once. It is also nice to be able to see all our social media interactions at a glace.

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
Sharif G. avatar
Sharif G.
Publisher
Share
"Simple predictable and just Awesome"
What do you like best about Zoho Social?

I like the scheduling features - I can spend an hour setting up content for the week and then leave it alone - it's amazing

What do you dislike about Zoho Social?

Only real gripe - I want more connections to other apps and a little bit of automation of replies would be nice,....

What problems is Zoho Social solving and how is that benefiting you?

Scheduling Social Media Content

Small Business (50 or fewer emp.)
Apr 08, 2018
 Source
Overall Rating:
5.0
JD
Jasmine D.
Graphic Design Intern
Share
"Loving it! Will update after continued use"
What do you like best about Zoho Social?

The best features available from other social management software, without a lot I don't need, at the best price.

What do you dislike about Zoho Social?

Nothing! So far it has exceeded my expectations

What problems is Zoho Social solving and how is that benefiting you?

Better management of social channels

Small Business (50 or fewer emp.)
Apr 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy to use and great dashboard "
What do you like best about Zoho Social?

Like the Dashboard, a great overview of the brand

What do you dislike about Zoho Social?

Wish included Pinterest, YouTube and Tumblr

What problems is Zoho Social solving and how is that benefiting you?

Increased traffic and understand of where addtional effort is necessary

Small Business (50 or fewer emp.)
Apr 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Me enanta"
What do you like best about Zoho Social?

Una completa herramienta que nos ayuda ser mejores cada día

What do you dislike about Zoho Social?

No tengo nada que no me agrade, esta totalmente completo

What problems is Zoho Social solving and how is that benefiting you?

La posibilidad de poder crear todo desde una sola aplicacion

Small Business (50 or fewer emp.)
Apr 04, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great service"
What do you like best about Zoho Social?

How easy it is to use. I am able to manage all my accounts in one location

What do you dislike about Zoho Social?

I haven't found anything I don't like. The service works great!

What problems is Zoho Social solving and how is that benefiting you?

Automated post to linkedin, twitter and facebook

Small Business (50 or fewer emp.)
Apr 03, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Experience with Zoho"
What do you like best about Zoho Social?

I like the simplicity of the dashboard that Zoho provides. Everything is easy to find and easy to manage which makes my life easier.

What do you dislike about Zoho Social?

There isn't really anything bad to say about Zoho, especially now that you can schedule Instagram posts from it as well.

What problems is Zoho Social solving and how is that benefiting you?

It enables us to bulk schedule and monitor our client's social media accounts all from one easy platform.

Small Business (50 or fewer emp.)
Apr 03, 2018
 Source
Overall Rating:
5.0
RM
Ruth J. M.
Ceo And Executive Producer
Share
"Zoho Social Update"
What do you like best about Zoho Social?

If you are managing several Instagram accounts, your life just got easier because Zoho Social now has Instagram uploads from the desktop.

What do you dislike about Zoho Social?

Unfortunately, if you manage accounts that are primarily video, desktop uploads are not available at this time.

What problems is Zoho Social solving and how is that benefiting you?

Zoho Social saves time and improves accuracy.

Small Business (50 or fewer emp.)
Apr 03, 2018
 Source
Overall Rating:
5.0
AC
Anthony C.
Entrepreneur
Share
"The best Social Media management App I've ever used"
What do you like best about Zoho Social?

I really enjoy the multiple social site access from one platform

What do you dislike about Zoho Social?

It would be better if ads would be managed on the platform too

What problems is Zoho Social solving and how is that benefiting you?

It summarizes the social media analytics and makes management easier

Small Business (50 or fewer emp.)
Apr 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
" A great platform to schedule your social Media from "
What do you like best about Zoho Social?

its very easy to use and gives you great stats to judge how its performing. Highly recommended

What do you dislike about Zoho Social?

the program is fine I haven't found faults I don't like yet

What problems is Zoho Social solving and how is that benefiting you?

one click posting a lot easier than Hoot suite

Small Business (50 or fewer emp.)
Apr 01, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Works like charm..."
What do you like best about Zoho Social?

Recently the InstaGram Direct publishing... but otherwise it is always the analytical data, the SmartQ and Live Stream

What do you dislike about Zoho Social?

Nothing as of now. I am still learning to use all the features provided

What problems is Zoho Social solving and how is that benefiting you?

Single dashboard to publish a post to various social media platforms

Small Business (50 or fewer emp.)
Mar 30, 2018
 Source
Overall Rating:
5.0
ES
Elisa S.
Founder
Share
"Managing your social networks"
What do you like best about Zoho Social?

I like the ease of generating and programming content. It is excellent for all times, special dates can be scheduled in advance. The collaboration part also helps us to generate ideas

What do you dislike about Zoho Social?

I did not like notifications to be able to publish in instagram but it is already solved and it can be published directly. Wow.

What problems is Zoho Social solving and how is that benefiting you?

program content, keep social networks active.