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Zoho Social Social Media Management Software logo
Zoho Social
Manage Social Media Effortlessly
4.6
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Zoho Social Reviews: 4.6/5 — Highly Rated

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Social
What Zoho Social is best for?
How does Zoho Social compare to SocialBee?
What are the pros and cons of Zoho Social?
Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Analytics (impressions, reach, engagement, followers)
Analytics & reporting (post, profile, trends)
Zoho Social Media
Zoho Social video thumbnail
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Zoho Social Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 16, 2026
Zoho Social Social Media Management Software logo
1,872 Zoho Social Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
Feb 04, 2016
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Zoho Social measuring your social networks "
What do you like best about Zoho Social?

The way I can see the results inmediatly

What do you dislike about Zoho Social?

When I upload a photo and a link sometimes one of them desapear and I have to do it again. And Linkedin do not allow to publish photos from Zoho Social.

What problems is Zoho Social solving and how is that benefiting you?

I can plan my posts easily in one tool.

Enterprise (> 1000 emp.)
Jan 18, 2024
 Source
Overall Rating:
3.5
Carlos Hidalgo V. avatar
Carlos Hidalgo V.
Head Of Carrier Services Telefónica Global Solutions
Share
"Zoho Social makes content management and scheduling easy"
What do you like best about Zoho Social?

Zoho Social can be beneficial to improve brand management and visibility on social networks. Its analytics tool can provide valuable information on audience perception, allowing you to adjust communication strategies.

What do you dislike about Zoho Social?

Zoho Social may have limitations in terms of advanced monitoring and social listening features compared to other tools.

What problems is Zoho Social solving and how is that benefiting you?

access to key metrics and efficiency in content management are of great assistance

Small Business (50 or fewer emp.)
Dec 01, 2023
 Source
Overall Rating:
3.5
CG
Chrystal G.
Founder
Share
"Nice interface and easy to use"
What do you like best about Zoho Social?

I like the interface and found it easy to operate right off the bat. I really like the calendar view, making planning easy at-a-glance, and you can change the schedule for posts just by draging them to a new date in this view! Fantastic to have the opportunity to connect so many channels! Basic analytics available on the free version, so not deep insights but better than nothing!

What do you dislike about Zoho Social?

I think there should be more features in the free version - esp the calendar view, which is super useful. But more importantly, the free version really should have the scheduling tool...I feel like this should be a non-negotiable on a social media management tool!

What problems is Zoho Social solving and how is that benefiting you?

Writing posts ahad of time and scheduling them. BUT this really should be on the free version too.

Small Business (50 or fewer emp.)
Nov 06, 2023
 Source
Overall Rating:
3.5
Adnan A. avatar
Adnan A.
Community & Sales Associate
Share
"User friendly, and interactive, searching and filtering is easy."
What do you like best about Zoho Social?

User friendly, and interactive, searching and filtering is easy.

What do you dislike about Zoho Social?

Ask for a premium fee, lacks introducing new features

What problems is Zoho Social solving and how is that benefiting you?

Solving easy communication, chains of communication, and social groups.

Small Business (50 or fewer emp.)
Aug 01, 2023
 Source
Overall Rating:
3.5
DR
Daniel R.
Founder
Share
"Great for integrating social media with the CRM"
What do you like best about Zoho Social?

Great for integrating social media with the CRM

What do you dislike about Zoho Social?

The possibilities for managing instagram stories are really limited

What problems is Zoho Social solving and how is that benefiting you?

it's easy to schedule posts in advance, keep KPI's on the performance of the different social media platforms and posts, easy to connect the different social media platforms to our CRM in an automated way

Small Business (50 or fewer emp.)
Mar 13, 2023
 Source
Overall Rating:
3.5
Atirah R. avatar
Atirah R.
Participant Cohort 2
Share
"Efficient work"
What do you like best about Zoho Social?

Zoho social management helps me in managing my social media. I can work efficiently as I schedule all my social media postings, and I also plan Zoho socials and do things to save time. It is also an interactive platform so that I can share it with teammates.

What do you dislike about Zoho Social?

When using Twitter, there is a limited word count compared to other platforms, so I need to do it separately, and it is a bit tedious. I have to do for all of my social media posting, and copy-paste the other posting to fit Twitter

What problems is Zoho Social solving and how is that benefiting you?

We have a lot of platforms to advertise our product, and Zoho Social save time and workload for me. In a way that can do all my planning, monitor all my social media, even interact with people via Zoho Social

Small Business (50 or fewer emp.)
Aug 17, 2022
 Source
Overall Rating:
3.5
Brigitte B. avatar
Brigitte B.
Avocat Associée
Share
"automatisation des publications"
What do you like best about Zoho Social?

le fait de pouvoir préparer à l'avance et automatiser les publications sur les réseaux sociaux quoique le fait de ne pas pouvoir mettre directement sur le profil facebook soit g^énant

What do you dislike about Zoho Social?

les difficultés de publications de lien cliquable sur instagram, l'impossibilité de publier directement sur le profil facebook, tout le monde n'a pas une grosse entreprise

What problems is Zoho Social solving and how is that benefiting you?

et voilà que cela recommence, peu importent les réponses déjà apportées il faut recommencer, le nombre de mots et les rubriques préétablies comptent plus que le fond

Small Business (50 or fewer emp.)
Aug 11, 2022
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Social - Great UI and capability with room for improvement"
What do you like best about Zoho Social?

The Zoho UI is simple and easy to understand and navigate, it allows for posting of videos through the Zoho app, it also shows insights to post performance and engagements.

What do you dislike about Zoho Social?

Zoho doesn't seem to breakdown insights into audience information and post analytics, also it doesn't seem to permit responding to comments on social media posts. No hashtag suggestions like Later. Some social networks not available yet like Tiktok.

What problems is Zoho Social solving and how is that benefiting you?

Zoho helps with management of company social media - making posts, scheduling, so that drudge is reduced and time is saved.

Small Business (50 or fewer emp.)
Jul 15, 2022
 Source
Overall Rating:
3.5
JD
John D.
Senior Marketing Manager
Share
"Reporting Is Lacking"
What do you like best about Zoho Social?

The scheduling tool is pretty robust and I like that it gives suggested posting times.

What do you dislike about Zoho Social?

The reporting tool is lacking and a bit confusing. There needs to be a way to look back more accurately at how your pages are growing. It also tracks how many followers you lose but if you lose multiple followers it shows it as a positive thing.

What problems is Zoho Social solving and how is that benefiting you?

The main problem that Zoho Social is solving for us is the ability to schedule multiple posts at the same time across all of our platforms and be able for the entire team to view.

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
3.5
Rahul R. avatar
Rahul R.
Music Producer
Share
"Helped my brand to manage all social media platforms at one place."
What do you like best about Zoho Social?

Zoho social is helpful to connect multiple social media accounts and manage them using their platform. I can publish content on all social media platforms from the Zoho social app. Not just publishing, it allows to monitor the growth of brand and let your team to collaborate seamlessly.

What do you dislike about Zoho Social?

The Monitor tab on the application doesn't provide much options to track or monitor important things which might be beneficial for a brand. The feeds are shown in column style. The number of options we can add to column are limited. There is no option to search the parameter which we would like to monitor there.

What problems is Zoho Social solving and how is that benefiting you?

Zoho social helped me to connect all social media platforms and publish content from one place. You don't need to login to separate accounts in order to publish new content. You can even manage and edit published post from the same application.

Enterprise (> 1000 emp.)
Mar 20, 2021
 Source
Overall Rating:
3.5
LINDA S. avatar
Linda S.
Sales Marketing Manager
Share
"Comprehensive, Intelligible and go to option for your social solutions"
What do you like best about Zoho Social?

It works well when it comes to social media marketing. It keeps the track of different platforms and makes it easier to highlight problematic area and also the area which is working better than others.

What do you dislike about Zoho Social?

it doesn’t work properly with some hugely famous apps like Youtube and twitter, making it a bit difficult to neglect their presence. Many people are not aware of this software and those who are, they find it a bit difficult to navigate its interface. Also, it doesn’t support and allow to publish stories on Instagram too.

What problems is Zoho Social solving and how is that benefiting you?

Ease of scheduling posts on daily, weekly, and monthly basis. The good part is you don’t lose your data on the website, while working on other platforms or accidently closing the application system you don’t lose any data and start from where you left. It’s the best choice when it comes to choose a software which is handy and trendy to use.

Small Business (50 or fewer emp.)
Dec 27, 2020
 Source
Overall Rating:
3.5
KF
Kadra F.
Founder
Share
"Easy to setup and connect accounts!"
What do you like best about Zoho Social?

I only gave this app 7 because I haven't used it yet to see how well it works. Having said that, I'm sure it will be more than I expect in terms of ease of use and functionality.

What do you dislike about Zoho Social?

Nothing so far. I'm sure it will deliver.

What problems is Zoho Social solving and how is that benefiting you?

one platform to check, post, schedule for our social media platforms.

Small Business (50 or fewer emp.)
Dec 20, 2020
 Source
Overall Rating:
3.5
Mohammad A. avatar
Mohammad A.
Board Member
Share
"ZOHO Social, one of my good experiences in 2020"
What do you like best about Zoho Social?

One place to manage all community activities and content management

What do you dislike about Zoho Social?

It's not the best tool for team collaboration, needs more improvement in that area. Mobile app need more functions as the desktop version

What problems is Zoho Social solving and how is that benefiting you?

Centralizing the management of all social platforms. Analyzing the community

Mid Market (51-1000 emp.)
Dec 03, 2020
 Source
Overall Rating:
3.5
Andres L. avatar
Andres L.
Content Developer
Share
"Zoho Social is a good tool for building your Social Media presence"
What do you like best about Zoho Social?

Zoho Social allows you to schedule posts in advance so you make the most efficient posting strategy. The detailed reports provide good feedback on your performance and suggests you when the best time to post is based on your audience's engagement with your posts.

What do you dislike about Zoho Social?

You cannot schedule carousels and need to post manually. The manual mobile posting function decreases image quality on Instagram, so you cannot rely on that tool.

What problems is Zoho Social solving and how is that benefiting you?

Scheduling, performance review.

Small Business (50 or fewer emp.)
Oct 27, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Social Review"
What do you like best about Zoho Social?

Integrates very easily with all major social media channels with an intuitive user experience that allows to track and measure performance of individual social media campaign as well as overall performance of the social media channel in your overall social media strategy. The integrations are very smooth and easy to do.

What do you dislike about Zoho Social?

The platform does not offer in-depth analytics for every post across all desired metrics and creating custom reports is a little challenging. Moreover the reporting module has limited customisations for configuring reports of your choice.

What problems is Zoho Social solving and how is that benefiting you?

We are using Zoho Social for end to end social media management for multiple user accounts which includes brand building, network management, prospecting and lead generation as well as building thought leadership. All spokes people profiles as well as brand profiles are managed centrally on Zoho Social CRM to get a complete visibility into performance of individual users across individual channels as well as consolidated performance from every user and from across various social media channel including LinkedIn, Twitter and Facebook.

Small Business (50 or fewer emp.)
Jul 08, 2020
 Source
Overall Rating:
3.5
SG
Sri Harsha G.
Research Manager
Share
"Zoho social experience"
What do you like best about Zoho Social?

Didn't find the support for the Facebook profile but rest is pretty great and value for money.

What do you dislike about Zoho Social?

No support for the Facebook profile but the rest is great.

What problems is Zoho Social solving and how is that benefiting you?

Personal branding and open source promotion

Small Business (50 or fewer emp.)
Jun 11, 2020
 Source
Overall Rating:
3.5
QD
Quan D.
Founder
Share
"A valuable asset to every start-up company"
What do you like best about Zoho Social?

It allow me to post on multiple platform

What do you dislike about Zoho Social?

Sometimes a little bit laggy when I use it

What problems is Zoho Social solving and how is that benefiting you?

Saving time

Small Business (50 or fewer emp.)
Apr 18, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Social for Social Media Management"
What do you like best about Zoho Social?

Seemless sync and flow of information across all major Social Media platforms

What do you dislike about Zoho Social?

Sometimes the same post gets published twice or more... More social media platforms should be available... Longer trail timeframes should be there to assess the effectiveness of the platform..

What problems is Zoho Social solving and how is that benefiting you?

It takes less time and makes you better organized as you can schedule you posts in a more orderly format.

Small Business (50 or fewer emp.)
Mar 25, 2020
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Very easy to use social media manager at an affordable price"
What do you like best about Zoho Social?

I like the fact that you only need to create one post or article and that it goes to all our relevant social media channels. We actually see more people interacting with us as a result.

What do you dislike about Zoho Social?

I haven't been using Zoho for a long time, I did not come across things I dislike at this moment.

What problems is Zoho Social solving and how is that benefiting you?

It's definitely a time-saving solution.

Mid Market (51-1000 emp.)
Nov 08, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho at workplace"
What do you like best about Zoho Social?

In my office we use to connect within the team as well other team members, share work report .

What do you dislike about Zoho Social?

It was more of a complicated tool compared to Skype business where u could connect everyone and in short of a time u can neglect the mail with the chat itself

What problems is Zoho Social solving and how is that benefiting you?

It had made connections with people in the office who doesn't belong to the same team and more graphical data helped a lot.

Mid Market (51-1000 emp.)
Nov 08, 2019
 Source
Overall Rating:
3.5
SS
Siddarth S.
Content Manager
Share
"Expensive and powerful"
What do you like best about Zoho Social?

Content management is easier with a lot of insight options, but the experience is not worth the price.

What do you dislike about Zoho Social?

In spite of many insight options, there are a few drawbacks like basic connecting problems and unresponsive areas in the platform.

What problems is Zoho Social solving and how is that benefiting you?

As said its very insightful with a lot more features than those available with other platforms.

Mid Market (51-1000 emp.)
Nov 07, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Powerful But Not The Best"
What do you like best about Zoho Social?

Zoho social gives many options to manage social media much better. There are options which many other platforms don't provide like detailed insights etc. But there are a lot of common features missing too which makes it not the best

What do you dislike about Zoho Social?

Some features are buggy and som don't work insights are detailed but not not exact. It doesn't look real after much of cros analysis with other platforms. And also there are some drawbacks with updates i.e. The updates are not sufficient to match up with the upgrades done in the mainframe

What problems is Zoho Social solving and how is that benefiting you?

Like said updates and bugs are the sad part but on the bright side there are many features like direct access to social media with simple controls etc.

Small Business (50 or fewer emp.)
Oct 23, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Managing became easier"
What do you like best about Zoho Social?

It saved my a lot of time. It was really tough to do login and posting manually before Zoho social but now everything happens so quick. We can call it huge time saver. Scheduling help you to forget the headache of managing profiles all the day.

What do you dislike about Zoho Social?

Didn't find anything bad because it always helped me but one thing that could be improved is making features just a little cheaper. You have to pay more to get more services and it's annual billing.. I wish we had monthly billing option too.

What problems is Zoho Social solving and how is that benefiting you?

Time saving is and it stops all hussle we do all the time mainly. One more thing is you don't have to open windows until you get tired.

Small Business (50 or fewer emp.)
Sep 04, 2019
 Source
Overall Rating:
3.5
LN
Lauren N.
Director Of Design
Share
"Amazing Tool That Doesn't Restrict"
What do you like best about Zoho Social?

When I first started using Zoho Social, I needed a tool that helped me streamline my workflow - without having to pay the monthly or annual fees. As a new startup, it was most important that Zoho Social provided every tool I needed to be successful in social media, without worrying about pricing. I love Zoho Social and won't use any other social media management tool! This has been a game changer in our agency and we love it.

What do you dislike about Zoho Social?

I wish there was more help for creating the post. Maybe integrating Canva or something for non-designers

What problems is Zoho Social solving and how is that benefiting you?

Reaching my target audience on every profile. Creating a cohesive social media marketing strategy is key in any modern business plan today.

Small Business (50 or fewer emp.)
Aug 28, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Best tool for managing social media."
What do you like best about Zoho Social?

I find Zoho Social , the best tool to manage social media. It is user friendly , very easy to learn and use , not at all complex. It is very easy to add accounts and team members per brand. Just schedule the post and it works. No Bugs found till date. It is very smooth.

What do you dislike about Zoho Social?

You should add more features . Whatever is there works smooth but there is always a need of more and more new features.

What problems is Zoho Social solving and how is that benefiting you?

I just schedule my task and it runs. I don't have to go and check again and again. I have developed a trust that it is bug-free .

Small Business (50 or fewer emp.)
Aug 21, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Zoho Social?

The platform is easy to use and integrates well with all major social media platforms. It is great for companies looking for an all in one solution to monitoring their social media presence.

What do you dislike about Zoho Social?

I could never get the app to work on my android phone. It always said unexpected error.

What problems is Zoho Social solving and how is that benefiting you?

I can keep an eye on mentions and post to all social media accounts seamlessly.

Small Business (50 or fewer emp.)
Aug 19, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Zoho Social is very useful "
What do you like best about Zoho Social?

it's very intuitive and easy to learn/use.

What do you dislike about Zoho Social?

Still getting used to it but more analytics

What problems is Zoho Social solving and how is that benefiting you?

can manage all social media accounts on one platform

Small Business (50 or fewer emp.)
Aug 18, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"User friendly "
What do you like best about Zoho Social?

Its easy, clean, very organized. For social media account managers who are beginners, I found it very user-friendly...

What do you dislike about Zoho Social?

The video is uploading sooo slow. A nice addition will be # folder for example and maybe, just maybe a bit more modern initial design

What problems is Zoho Social solving and how is that benefiting you?

Managing all social media accounts from one platform, tracking records, scheduling all posts together ...

Mid Market (51-1000 emp.)
Jul 30, 2019
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy to understand-- better than hootsuite"
What do you like best about Zoho Social?

Notifications work. I can control their frequency, and I can see how to best use the platform for my use case. Analytics are powerful as you post more via the zoho platform

What do you dislike about Zoho Social?

No ical integration for the content calendar-- I would LOVE to be able to have greater control over what i am posting (via sharing with others) but I cannot do this now. So I have to use Airtable for tracking, then zoho for scheduling. I need one solution.

What problems is Zoho Social solving and how is that benefiting you?

I'm having a full view of what is scheduled on what day-- with Hootsuite their views always confused me, and I never was 100% of something posted-- this works well.

Small Business (50 or fewer emp.)
Jul 30, 2019
 Source
Overall Rating:
3.5
Thelma A. avatar
Thelma A.
Thelma Lou
Share
"Zoho "
What do you like best about Zoho Social?

Allows me post Without lifting a finger

What do you dislike about Zoho Social?

No video access and we can’t post multiple photos

What problems is Zoho Social solving and how is that benefiting you?

Stressing less and building more at ease.