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Zoho Social Social Media Management Software logo
Zoho Social
Manage Social Media Effortlessly
4.6
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Zoho Social Reviews: 4.6/5 — Highly Rated

Zoho Social Overview
What is Zoho Social?

Zoho Social is a comprehensive social media management platform that helps businesses increase their online presence and reach their target audience. It offers a suite of tools for scheduling, publishing, and analyzing social media content as well as the ability to manage multiple social media platforms from a single dashboard, along with its robust analytics tools that provide insights into campaign performance and audience engagement. With features like auto-publishing, customizable reports, and team collaboration, Zoho Social is a great solution for businesses looking to streamline their social media marketing efforts.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Ask Questions about Zoho Social
What Zoho Social is best for?
How does Zoho Social compare to SocialBee?
What are the pros and cons of Zoho Social?
Zoho Social Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Zoho Social Features
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Analytics (impressions, reach, engagement, followers)
Analytics & reporting (post, profile, trends)
Zoho Social Media
Zoho Social video thumbnail
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Zoho Social Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: September 25, 2026
Zoho Social Social Media Management Software logo
1,872 Zoho Social Reviews
4.6 out of 5
Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"I love zoho!"
What do you like best about Zoho Social?

I like its integration, its design and effectiveness.

What do you dislike about Zoho Social?

I barely dislike zoho. I am satisfied so far.

What problems is Zoho Social solving and how is that benefiting you?

Content, analysis - however I am still learning.

Small Business (50 or fewer emp.)
May 03, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Simply awesome"
What do you like best about Zoho Social?

One button all the social media is accessed

What do you dislike about Zoho Social?

No option to tag profiles while posting any feed

What problems is Zoho Social solving and how is that benefiting you?

Saving time

Small Business (50 or fewer emp.)
May 01, 2018
 Source
Overall Rating:
3.5
KC
Katie C.
Founder
Share
"So far so good"
What do you like best about Zoho Social?

I love... -social media information all side by side -can add peer's pages to compare/ get motivation from -collects data right away

What do you dislike about Zoho Social?

-have to pay for the scheduling calendar

What problems is Zoho Social solving and how is that benefiting you?

-tracking information for me, instead of me having to track and collect on my own -scheduling posts so I don't have to remember or use an outside tracking app

Small Business (50 or fewer emp.)
Apr 20, 2018
 Source
Overall Rating:
3.5
KH
Katie H.
Founder
Share
"Great for Marketing Newbies!"
What do you like best about Zoho Social?

Zoho looks a bit intimidating at first but the UX is so user friendly that after a few clicks I easily navigated between my social media platforms and was able to start posting. I used FB, Insta and Twitter. You can cross post on all sites with a single click, although I occasionally had to edit photos for Instagram. There is also a bulk uploader that I haven't been brave enough to try yet but I'm going to. Once I get over my spreadsheet fear I think this is going to make posting even easier!

What do you dislike about Zoho Social?

There's a bit of discrepancy in features available on the mobile ap vs desktop. I started with desktop but I am generally tied to mobile so I wish I had full access via mobile. I'm still experimenting with the best way to post simultaneously on all three sites with as minimal editing for each (including hashtags, photos and links). I wish there was an imbedded photo editor to help with the Instagram specifics. And though I can tag folks on twitter, the fb tagging is not as obvious.

What problems is Zoho Social solving and how is that benefiting you?

I post for a variety of performers and writers and Zoho helps me schedule a busy monthly calendar of multiple and varied projects. It's only been three months and in process of collecting data from clients to find out what has been most beneficial.

Small Business (50 or fewer emp.)
Apr 09, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"A great tool for posting and scheduling on Social Media"
What do you like best about Zoho Social?

The calendar makes it easy to see where you've got posts already scheduled and where there are gaps.

What do you dislike about Zoho Social?

I haven't yet found a way to retweet in Zoho Social so I have to leave it and go into Twitter or Tweetdeck.

What problems is Zoho Social solving and how is that benefiting you?

It allows me to ensure a steady flow of posts from different social media platforms meaning we are always pushing information out to our clients and potential clients.

Small Business (50 or fewer emp.)
Apr 05, 2018
 Source
Overall Rating:
3.5
Miles E. avatar
Miles E.
Marketing Communications Manager
Share
"Very good social media publishing"
What do you like best about Zoho Social?

The social media publishing functionality is very strong with Zoho Social.

What do you dislike about Zoho Social?

They really need to add video social post publishing.

What problems is Zoho Social solving and how is that benefiting you?

It has made my life much easier not having to publish posts manually.

Small Business (50 or fewer emp.)
Mar 28, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"good, very effiecient"
What do you like best about Zoho Social?

that I can see the statistics and can easily to post to multiple social media platforms

What do you dislike about Zoho Social?

Can sometimes be difficult to use, not completely clear. Signed up to an alternative social media managing site for both pinterest and Instagram due to non auto posting

What problems is Zoho Social solving and how is that benefiting you?

Easy use of scheduling to multiple social media platforms

Small Business (50 or fewer emp.)
Mar 23, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Good platform with multiple facilities"
What do you like best about Zoho Social?

It is a great platform for good facilities especially for startups. I compared it with many other competitors in the same line of business and I like Zoho social the most. It is easy to use and navigate. I love the UI

What do you dislike about Zoho Social?

It has it's limitations like being unable to post multiple pictures in the same post for Twitter and Google +. Also Instagram posting is a hassle.

What problems is Zoho Social solving and how is that benefiting you?

I am able to post social media posts on multiple social platforms. Very few platforms cover all four major platforms (fb,g+, Instagram & Twitter). I love how I can post across all from one place.

Small Business (50 or fewer emp.)
Mar 19, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"My Experience with Zoho Social"
What do you like best about Zoho Social?

Really liked the simple layout and easy navigation. Also the fact that you can add multiple brands. Bulk scheduling is available and easy to use.

What do you dislike about Zoho Social?

Direct Publishing for Instagram hasn't been setup yet. So instead content gets pushed to your phone to manually post on Instagram.

What problems is Zoho Social solving and how is that benefiting you?

Saving time and being more efficient by using bulk scheduling. Viewing messages and scheduled posts together in one view.

Small Business (50 or fewer emp.)
Mar 15, 2018
 Source
Overall Rating:
3.5
MS
Marcin S.
Founder
Share
"Great addition to Zoho CRM - Automation is a Key"
What do you like best about Zoho Social?

Automation of Facebook Leads capabilities that will deliver complete lead profiles to the Zoho CRM, easy of set up. Used it for 30 days on trial basis and it delivered some great results saving time and resources. Connected with Facebook with no issues and has the capability to double check if everything is set up correctly between Zoho CRM, FB and Zoho Social.

What do you dislike about Zoho Social?

For some reason, it's updating slowly the information from Facebook.

What problems is Zoho Social solving and how is that benefiting you?

Connecting Facebook Ads and their capable Lead questioners directly with Zoho CRM, Engagement with our clients and prospects on Facebook is easier and in one place. Automation of our lead generation witch Social enabled is very useful in day to day management of our sales process.

Mid Market (51-1000 emp.)
Mar 08, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Integrating Facebook with Zoho CRM"
What do you like best about Zoho Social?

I like that I'm able to integrate Facebook with my Zoho CRM, so I don't have to mess with any third party applications.

What do you dislike about Zoho Social?

I wish Zoho customer support was better in general.

What problems is Zoho Social solving and how is that benefiting you?

I'm able to integrate Facebook with my CRM, so I don't have to log into Facebook to retrieve new leads.

Mid Market (51-1000 emp.)
Feb 11, 2018
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Satisfied with the product, yet to explore its full potential"
What do you like best about Zoho Social?

Smart Q offers the best timing of posts Messages window to allow managing all communications in one go. Reports and analytics

What do you dislike about Zoho Social?

Only allow access to page profile reduced my capability to explore my tool through personal profile.

What problems is Zoho Social solving and how is that benefiting you?

To have one tool to manage all social media platforms. To have reports and analytics for better understanding the trend.

Small Business (50 or fewer emp.)
Dec 29, 2017
 Source
Overall Rating:
3.5
HA
Harsh A.
Founder
Share
"highly reccomended"
What do you like best about Zoho Social?

nice pallet of easily available information. easy to understand and implement.

What do you dislike about Zoho Social?

poor customer support whenever stuck. poor response time

What problems is Zoho Social solving and how is that benefiting you?

helps me organize

Small Business (50 or fewer emp.)
Dec 18, 2017
 Source
Overall Rating:
3.5
JC
J. Antonio C.
Presidente Honorífico
Share
"Perfect for your company"
What do you like best about Zoho Social?

The option you can schedule your posts and the reports.

What do you dislike about Zoho Social?

I can't see Linkedin´s connections, so It is not possible to see the reports.

What problems is Zoho Social solving and how is that benefiting you?

Now all my social media channels are integrated.

Small Business (50 or fewer emp.)
Dec 14, 2017
 Source
Overall Rating:
3.5
EN
Eric N.
Owner/Designer
Share
"ZOHO Social almost has it right, but the price is."
What do you like best about Zoho Social?

Pricing structure for the amount of content creation and social media interactition is well worth it.

What do you dislike about Zoho Social?

While the platform is expanding its capabilities I wish there were more social media outlets available to post to.

What problems is Zoho Social solving and how is that benefiting you?

Not having to log into all of the separate social media platforms to post across all of them for each client saves valuable time at every level.

Small Business (50 or fewer emp.)
Dec 07, 2017
 Source
Overall Rating:
3.5
DB
Dr Paul B.
Senior Consultant
Share
"Great, tho could have clearer "
What do you like best about Zoho Social?

Generally very quick and informative feedback; they're definitely v good about reaching out; posting & scheduling quite straightforward

What do you dislike about Zoho Social?

No Firefox Quantum extension; hard to get at suite's info w/o logging out and opening a new tab/window w/o not signing in

What problems is Zoho Social solving and how is that benefiting you?

Trying to raise my social profile; finding that to be working so much better than before.

Small Business (50 or fewer emp.)
Dec 04, 2017
 Source
Overall Rating:
3.5
EM
Erin M.
Owner
Share
"Great app, but could use some improvements"
What do you like best about Zoho Social?

Super easy to use and intuitive interface.

What do you dislike about Zoho Social?

Scheduling posts to Instagram is only available via phone, and doesn't always work seamlessly.

What problems is Zoho Social solving and how is that benefiting you?

Gives us a "set and forget" option when it comes to our social media marketing.

Small Business (50 or fewer emp.)
Dec 03, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Only thing missing is video posting"
What do you like best about Zoho Social?

Its more intuitive to use than other available options

What do you dislike about Zoho Social?

It doesn't have video posting yet. Customer service support is not fast.

What problems is Zoho Social solving and how is that benefiting you?

Ability to plan months ahead

Small Business (50 or fewer emp.)
Nov 21, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"We are happy with the performance and integration with other Zoho systems. "
What do you like best about Zoho Social?

It is fast and has a straightforward easy interface. We enjoy the integration with ZCRM.

What do you dislike about Zoho Social?

So far we haven't found anything we dislike, just looking forward to more AI and more social platform interfaces.

What problems is Zoho Social solving and how is that benefiting you?

Streamlining our social communications and member interactions through the Zoho platform integration increases our 360degree awareness of our member and prospective member activities.

Small Business (50 or fewer emp.)
Nov 19, 2017
 Source
Overall Rating:
3.5
SG
Sven G.
Redakteur, Blogger, Programmierer
Share
"Gutes und durchdachtes Social Media Tool"
What do you like best about Zoho Social?

Möglichkeit zur Planung und die Auswertung

What do you dislike about Zoho Social?

Schwächen in der Auswertung, manches verspätet oder nicht möglich.

What problems is Zoho Social solving and how is that benefiting you?

Als Blogger mit Hauptjob spare ich einiges an Zeit und Nerven mit Zoho Social.

Mid Market (51-1000 emp.)
Oct 27, 2017
 Source
Overall Rating:
3.5
UD
Urban Shelter D.
Ultimate
Share
"Very essential and saves time."
What do you like best about Zoho Social?

The fact that you can actually save time by accessing all your social media by posting , viewing and responding in one site. Very effective.

What do you dislike about Zoho Social?

Assuming that Facebook was a site that was charged to users, would it be where it is now? Talking of establishing a big name before focusing on charges.

What problems is Zoho Social solving and how is that benefiting you?

Problems solving with Zoho Social:- Time for Social Management. Benefits:- Helps save time and provides a genuine platform for Social Management.

Small Business (50 or fewer emp.)
Oct 26, 2017
 Source
Overall Rating:
3.5
HD
Holly D.
Sales Account Manager
Share
"Nice and easy to use!"
What do you like best about Zoho Social?

Keeps everything in one place and organised so you can post everything at once. Smart-Q is a great help too.

What do you dislike about Zoho Social?

For some reason the time zone is off even though I have it set to UK

What problems is Zoho Social solving and how is that benefiting you?

By scheduling posts all at once it means we are more organised

Small Business (50 or fewer emp.)
Oct 12, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Pretty Good if you are a smaller company."
What do you like best about Zoho Social?

The calendar capacity to schedule posts is the main feature we use.

What do you dislike about Zoho Social?

The feature to mass schedule posts doesn't appear to work. The platform is limited to Twitter, Linked in, Facebook and Google+. We use much more than that.

What problems is Zoho Social solving and how is that benefiting you?

It allows me to schedule posts across platforms.

Enterprise (> 1000 emp.)
Oct 09, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Simple to get started"
What do you like best about Zoho Social?

I like the calendar of your scheduled posts. It's easy to identify if you have enough posts on any one day.

What do you dislike about Zoho Social?

I get a lot of errors (try again at a later time) especially when trying to delete a post or reschedule a post. I also don't like that you can only add one picture and no video.

What problems is Zoho Social solving and how is that benefiting you?

Can schedule posts on several media portals for a number of days out.

Mid Market (51-1000 emp.)
Sep 20, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great Tools for Social media management"
What do you like best about Zoho Social?

Centralized location to manage all social media accounts, and very easy to sign up, set up and use

What do you dislike about Zoho Social?

I do not have any dislikes at the time, the IG posting could be simplier

What problems is Zoho Social solving and how is that benefiting you?

Simplifies the management of social media brand online

Small Business (50 or fewer emp.)
Sep 20, 2017
 Source
Overall Rating:
3.5
RL
Robin L.
Founder And Ceo
Share
"Good simple app for managing all your social media"
What do you like best about Zoho Social?

Elegant design, good functionality, makes managing our accounts easier for a small business like ours.

What do you dislike about Zoho Social?

It would be great if we could send automated messages on Twitter for new follows.

What problems is Zoho Social solving and how is that benefiting you?

Managing all social media accounts from one interface.

Small Business (50 or fewer emp.)
Sep 14, 2017
 Source
Overall Rating:
3.5
GB
Gabriel B.
Outreach Director
Share
"Good product, easy to use."
What do you like best about Zoho Social?

Zoho Social is a great way to coordinate posts across multiple platforms with contributions from multiple people. The Standard Plan seems likes an affordable option.

What do you dislike about Zoho Social?

I dislike that even though I signed up for the "Standard" plan, my free trial started at the much more expensive "Professional" plan, which I will not purchase, and this is misleading.

What problems is Zoho Social solving and how is that benefiting you?

I am coordinating posts from multiple staff people in different geographic locations across multiple platforms, and Zoho Social facilitates this process.

Small Business (50 or fewer emp.)
Sep 12, 2017
 Source
Overall Rating:
3.5
VG
Viv G.
Director
Share
"Bulk scheduling both a burden and a blessing"
What do you like best about Zoho Social?

The Bulk Scheduling is better than Hootsuite, it allows you to simply include the link of the image and automatically attaches it onto a Twitter post.

What do you dislike about Zoho Social?

Organising the calendar dates - the bulk scheduling system is not very forgiving when you set the dates on an excel spreadsheet

What problems is Zoho Social solving and how is that benefiting you?

Trying to make scheduling content as quick as possible

Mid Market (51-1000 emp.)
Sep 08, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Simple and Efficient "
What do you like best about Zoho Social?

I really enjoy how its one complete account for multiple applications making the platform efficent for us.

What do you dislike about Zoho Social?

I wish that the application would make known which feature are paid and which are free.

What problems is Zoho Social solving and how is that benefiting you?

We are solving the issue on managing our social media accounts to increase engagement,

Small Business (50 or fewer emp.)
Aug 03, 2017
 Source
Overall Rating:
3.5
MG
Milan G.
Founder/Co Owner
Share
"Still trying but its promising "
What do you like best about Zoho Social?

Intuitive layout, easy to use , business analysis, planning

What do you dislike about Zoho Social?

all except Intuitive layout, easy to use , business analysis, planning

What problems is Zoho Social solving and how is that benefiting you?

post overviews and management