Zoho Social Reviews: 4.6/5 — Highly Rated
Looking for an adequate social media handler that would be feasible for our small department was not easy. Zoho has the capabilities to manage all of our accounts and cuts the time we spend managing our media in half. This frees up time for other responsibilities while keeping our pages up to date and posting quality information.
The inability to post more than one picture on a post was frustrating at first. We have learned to overlook this minor detail however.
With a high workload and low staff count, Zoho Social allows us to manage our social accounts effectively while cutting down on hours spent doing it.
Very useful and easy to manage and publish.
We can't publish Videos and we can't manage the Facebook Ads.
I didn't have any problem to solve.
So far I like the interface and workflow better than Hootsuite. The Smart Q is a cool feature.
I did find the scheduled posts tab a little difficult to find and navigate to, so why I like the interface better I do think there are still a few improvements that could enhance the user-friendliness further.
I need an all-in-one location for posts. We utilize Zoho CRM in our company so it's nice to have things in the same company. This provides decent analytics for our needs at this time which are pretty straightforward and basic.
I love how you can manage and see the notifications in real time!
There isn't much to dislike about Zoho Social.
Being able to manage all social media accounts in one place is great, such a time saver!
Collaboration to talk to colleagues, monitor how well brand is doing, messages from customers
schedule drafts, customised brand health
knowing key times to post for top engagers
I like the ease of use and clean interface. Although the UI looks limited, there were enough data collecting features in place to help me analyze my data. I especially liked the "Social Outreach" section and "Who are your key Connections?" section.
Want I dislike is the layout of the pages lacks the intuitive touch. While it's easy to use and work your way around? The positioning of information could be better layout so that it's more intuitive for the user to see and gather information.
I intended this to handle all my social management for my associates. These are converts or contacts which I use Zoho Social to get data of their engagements with my content offerings and events.
Zoho Social has a great user interface along with built-in suggestions for peak social times and other great analytics. It makes Hootsuite look really dated and clunky.
A major problem is Zoho Social does not let you schedule posts for LinkedIn personal pages. Another frustration is that you have to schedule posts separately for each brand -- you can't schedule one post to go out on three brands at once.
Again, the LinkedIn problem is the biggest since a large portion of our social media interaction happens there, the personal page is where we demonstrate our CEO as a though leader and there is no workaround on LinkedIn, since the site does not allow for scheduling posts on its platform, so a social media manager is essential. The benefits we have realized are ease of use and analytics assistance.
That it automates posts and saves you so much time.
I really don't dislike much of it, I wish they could take some of the post limiting off.
Posting on a regular basis. I don't have to worry about posting 3 times a day I got it set up to do it for me!
User interface and simple tools like Smart Q to predict my social media post reach.
Reports can be bit more detailed and organized
Social media out reach. Major benefit is ability to monitor all my social media accounts at one place
Life is busy and it's always great to come across easy to use technology solutions that save time!
Nothing as yet, I'm only just getting started
Time saving
The health of the brand feature is really great. It gives you good coverage over all of the media that you currently use. Scheduling for me is a must have and I found Zoho Social to be the simplest to use and the app works in conjunction with the online program very well. Posting to Instagram is made easy with Zoho Social. I have really enjoyed it and look forward to using it in the future as I build my own brand.
The real truth about Zoho Social is, i have tried buffer and HootSuite and they are good, don't get me wrong. I found ZS to have the best experience. The UI is intuitive and easy to follow through with.
I am in the beginning stages of my brand.
After skimming through other social media support tools, like Buffer and Hootsuit, I found Zoho and feel in love! The "time to post" portion is amazing.
You can't tag people on Facebook or Google+ directly from the tool :( It really sucks, but I'm hoping that will be added soon.
It is so easy to manage all my social media. Facebook, Twitter, LinkedIn, Google+ and Instagram! Not many tools have access and analysis for all these platforms. Just wish they integrated with Pinterest, but I use Cyfe to complete the circle.
The interface is very easy to use and navigate. I like the reports - the are easy to understand and highlight information that isn't as obvious in something like the Face Book reports.
It is easy to miss the alert to post on Instagram - it only pops up once before going into your alert history. I have missed posting because my phone wasn't on hand the very moment the alert went up.
We are a non-profit serving students in our community. we are working on increasing our social media presence in order to set up strong audience engagement for future programs and initiatives.
API integrations and how it can plug into my other tools
Social monitoring can be improved a bit more
Monitoring consumer comms
It helps me keep track of several social media outlets in a quick analytica way. I love the information of the most engaged conections, and being able to transforma fb likes to CRM leads . I have already recommended zoho social to a couple of friends.
So far, im liking all the functions of Zoho Social, but a little longer for thre trial perido
Analysis of best moments to post, understanding my fan base, and what type of publicity gives me the best results
1. Easy to use and understand 2. Simple interface w 3. Good Analytics feature to analyse post and user engagement
1. Free version is very limited feature. 2. There is a need of separate login feature for social media
We have expertise to solving of web and app development.
right now just the basic overview of whats going on socially across all my channels is a good dashboard like view.
i have only been using it now for 2 weeks as a bear minimum basic nature of the tool so there is really nothing that sparks out at me that i dislike
nothing as of yet
This app works very fast and very well. We feel that it is on part with buffer which we also use. It is lacking some functionality but the Zoho is always working fast to catch up and get those added. Pricing is also excellent
It needs more scheduling functionality! Zoho team responds quickly so we expect that this will be added soon
Sending social media posting at the right time for my audience.
Zoho Social es muy últil por la integración con el CRM de Zoho. Nos permite tener todo el entorno comercial y de marketing integrado en una única suite. La posibilidad de poder programar tus publicaciones en una sola aplicación es muy cómodo.
La parte que no me gusta es que para poder hacer publicaciones en Linkedin, solo permite texto y no puedes subir fotos. Segun dicen es una limitación que les impone linkedin.
Poder tener todo en un único entorno
The fact that I can manage many different brands with multiple social media accounts. I am a press and communication officer for a small organization and an ezine and I use two brands each of them with one facebook and one twitter account.
It is quite limited (the free version) as far as the suggested days and times are concerned. For example, other tools quew the posts automaticaly according to a specific schedule.
Managing multiple brands, Posting the best days and hours, posting on Facebook and Twitter simultaneusly.
User-Friendly Interface Comprehensive Social Media Management Publishing and Scheduling
Limited Social Media Platform Support and low Advanced Features
Centralized Social Media Management Efficient Content Scheduling
the scheduling function across platforms
LinkedIn posts did not always connect and there was no email to inform us it was down
Zoho has made it quicker to schedule posts across multiple channels, which saves us time when posting on social media channels and getting our message out there
Optimize Social media communication manage multiple platforms.
I can't customize posts for different social media. Instagram has some limitations. Customer care is not that prompt.
Zoho users are saving time , it's helps to interact better with followers. Because it gives analytics everytime I log in. It's easy to track posting schedules and reaching more followers than earlier.
I like that it allows me to post to My Google Business
I don't like that I can't choose specific dates to recurring post
Time management, more time to run my business
I like the easy of use. Its very user friendly. I will be excited to explore things as I go on.
No dislike so far. I may find some as I go, but so far. I think that this will be a fine app.
Posting on all my social media at once is awesome. That was really the most important thing for me.
It's good and easy to setup the task and priority as well.Also new things we can share in groups.
Not actually dislike as it's not that frequently we used in our work but sharing new things and assign task is managed by Zoho Social.
It beneficial to shows newly features of products and address the those things in groups So no needs to sent individual emails to colleagues.
I like their app and how easy it is to post across multiple platforms.
I think that the service is too expensive. I use the lowest tier of their product and I would not increase to the next tier because I don't think it's worth the price. There are some neat tools but they aren't worth their price.
I am using Zoho Social to post across multiple social media platforms.
Being able to schedule posts and choose platforms to post on
I like it but wish it had more suggested post times and also a popular hashtag suggestion feature like other platforms do.
Ease of planning marketing posts for our platforms
Zoho Social offers all of the basic capabilities you would expect from social management software. I appreciate being to streamline scheduling across multiple platforms and like the CRM integration Zoho offers.
There are issues with being able to tag Instagram handles, and you can add locations to posts in scheduling. This must be edited after the post goes live. Reporting is where I'd love to see the most improvement - there is not a way to look at combined analytics, or get true engagement numbers now that Facebook changed their API to falsely weight their data against reach instead of impressions. Monitoring doesn't allow you to actually monitor comments on posts, just mentions, which seems odd since most comment activity falls onto post content itself. Would love to see a way to schedule draft content without an image/video associated with it as well.
Have cut down on the amount of time needed to schedule/post content across social channels.
