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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-...
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At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Front is a customer communication hub that features a highly lauded modern interface inspired by email clients, which team members love because it’s familiar and easy to use. Front features powerful automation capabilities that eliminate manual workflows across systems, and provide essential anal... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Starter
$19.00
/ month
Growth
$49.00
/ month
Scale
$99.00
/ month
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
50.37%
Mid Market
40.96%
Enterprise
8.67%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
53
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- Calendar
- ChatArt
- ChatBot
- ChatGPT
- Clearbit
- Click2Magic
- CloudTalk
- Creatio
- Deskxpand
- Dialpad Talk
- Domain.com
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Gmail
- Helpdesk
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jira
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Microsoft 365
- Network Solutions
- Nimble
- Olark
- Pinecone
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Skuid
- Smartsheet
- Supportbench
- SysTools IMAP Migration Tool
- Testimonial
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WhatsApp Business
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Workplace
- noCRM.io
Total integrations:
17
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- Avast Business Antivirus
- Better Stack
- Calendar
- ChatArt
- ChatBot
- ChatGPT
- Clearbit
- Click2Magic
- CloudTalk
- Creatio
- Deskxpand
- Dialpad Talk
- Domain.com
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Gmail
- Helpdesk
- Helpshift
- HostWP.io
- HubSpot CRM
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jira
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Liquid Web
- Mailture
- MeisterTask
- Microsoft 365
- Network Solutions
- Nimble
- Olark
- Pinecone
- Retool
- Rewind AI
- Ring Central
- RingCentral MVP
- Skuid
- Smartsheet
- Supportbench
- SysTools IMAP Migration Tool
- Testimonial
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- WhatsApp Business
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zoho Assist
- Zoho Workplace
- noCRM.io
Top Alternatives
Categories
Common categories include: Help Desk Software, Live Chat Software, Social Customer Service Software, Conversational Support Software, Shared Inbox Software, and Customer Communications Management Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Front App, Inc.
- Located in San Francisco, California, United States
- Founded in 2013
