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Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Pro
$15.00
/ month
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
Not enough data available.
Not enough data available.
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
63
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Click2Magic
- CoSupport AI
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Forms
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kit
- Klaviyo
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Microsoft Excel
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Stripe
- Subbly
- Supportbench
- SysTools IMAP Migration Tool
- Twilio
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- beehiiv
- noCRM.io
Total integrations:
17
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- ChatArt
- ChatBot
- ChatGPT
- Chatfuel
- Click2Magic
- CoSupport AI
- Creatio
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Forms
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- HubSpot Marketing Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intuit Mailchimp
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kit
- Klaviyo
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Microsoft Excel
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Smartsheet
- Stripe
- Subbly
- Supportbench
- SysTools IMAP Migration Tool
- Twilio
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- beehiiv
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By ManyChat, Inc.
- Located in San Francisco, California, United States
- Founded in 2015
