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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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More than just a task management tool, ClickUp is a 360-degree productivity suite that offers functionalities that expand and scale together with a business’ evolving needs. With more than 15 views and over 35 apps, it allows teams of all sizes from across different disciplines to set strategic p... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free Forever
$0.00
/ month
Unlimited
$9.00
/ month
Business
$19.00
/ month
Business Plus
$29.00
/ month
Enterprise
Contact Us
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Customizable dashboards
- Features and functions best suited for solopreneurs and small teams
- Comprehensive freemium plan
- Built-in chat feature for both private and public communication
- Offers extensive features with the option to customize under the free plan.
- Onboarding process can be complicated
- No built-in video conferencing feature
- Additional customizable features will require an annual fee
- Platform can easily overwhelm new users
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
79.66%
Mid Market
16.33%
Enterprise
4.01%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Training
- In Person
- Live Online
- Webinars
- Documentation
- Videos
- In Person
- Live Online
- Webinars
- Documentation
- Videos
Integrations
Total integrations:
17
- 10Web
- Adobe XD
- AppSumo
- Asana
- Automate.io
- Bitbucket
- Box
- Clockify
- CloudTalk
- Cloudzy
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- Glide
- Gmail
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Grammarly
- Helpdesk
- HubSpot CRM
- HubSpot Marketing Hub
- Imagify
- Intuit Mailchimp
- Jira
- Jotform
- Jotform Apps
- Landbot
- Litmus
- Mailmodo
- Make
- Microsoft 365
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reclaim Ai
- Reply
- Shift4Shop
- SurveySparrow
- Writer
- Zapier
Total integrations:
34
- 10Web
- Adobe XD
- AppSumo
- Asana
- Automate.io
- Bitbucket
- Box
- Clockify
- CloudTalk
- Cloudzy
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- Glide
- Gmail
- Google Calendar
- Google Drive
- Google Forms
- Google Workspace
- Grammarly
- Helpdesk
- HubSpot CRM
- HubSpot Marketing Hub
- Imagify
- Intuit Mailchimp
- Jira
- Jotform
- Jotform Apps
- Landbot
- Litmus
- Mailmodo
- Make
- Microsoft 365
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reclaim Ai
- Reply
- Shift4Shop
- SurveySparrow
- Writer
- Zapier
Top Alternatives
Categories
Common categories include: CRM Software and Online Form Builder Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Mango Technologies, Inc.
- Located in San Diego, California, United States
- Founded in 2017
