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Freshsales
4.5
( 1,104 )
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5.0
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At a Glance
Overview
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Harping on its versatility, Wrike is a project management software that features highly customizable dashboards and workflows and team-specific automation to give businesses a project platform that adapts to their current ways of working and not the other way around. Wrike’s functionalities invol... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Pinnacle
$0.00
/ year
Enterprise
$0.00
/ month
Team
$9.80
/ month
Business
$24.80
/ month
Pros and Cons
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
- Easy to use Gantt charts
- Customizable dashboard and schedule
- Comprehensive reports and insights
- Time-tracking tools included
- Excellent customer service
- A little pricey
- Can be difficult to get used to at first
- Frequent reports of unresponsive support
- Recorded incidents of unreliable software functionality
Reviewer's Segments
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Small Business
37.25%
Mid Market
42.89%
Enterprise
19.86%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
22
- ActiveCollab
- Adobe Creative Cloud
- AppSumo
- Asana
- BugHerd
- Calendar
- ChatArt
- CloudTalk
- Cloudzy
- Creatio
- DocuSign
- Dropbox
- Evernote
- Findstack
- Float
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToMeeting
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira Core
- Litmus
- Lyne.ai
- Mailmodo
- Mailture
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Rocketlane
- Salesforce Content Management
- Shift4Shop
- Smith.ai Live Website Chat
- Stract
- SurveyMonkey
- SurveySparrow
- Toptal
- Twenty
- Zendesk Support Suite
- Zoom
Total integrations:
36
- ActiveCollab
- Adobe Creative Cloud
- AppSumo
- Asana
- BugHerd
- Calendar
- ChatArt
- CloudTalk
- Cloudzy
- Creatio
- DocuSign
- Dropbox
- Evernote
- Findstack
- Float
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Gmail
- GoToMeeting
- Google Workspace
- HubSpot
- HubSpot Marketing Hub
- Incrowd Interview
- Insightly CRM
- Intercom
- Intuit Mailchimp
- Involve.Me
- Jira Core
- Litmus
- Lyne.ai
- Mailmodo
- Mailture
- Marketo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Rocketlane
- Salesforce Content Management
- Shift4Shop
- Smith.ai Live Website Chat
- Stract
- SurveyMonkey
- SurveySparrow
- Toptal
- Twenty
- Zendesk Support Suite
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software and Online Form Builder Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Wrike, Inc.
- Located in San Jose, California, United States
- Founded in 2006
