Advertising disclosure: Findstack offers objective, editorially independent comparisons to
help you find the best software. Some links on this page are affiliate links — we may earn a commission when you
visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings,
rankings, or reviews. Disclosure policy |
Methodology
Start selling digital products with Crevio
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se...
Learn more about Crevio
At a Glance
Overview
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 4 images
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $900,000+ in savings on the best software to scale your business.
Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
Pros and Cons
- There’s a free plan available
- Freshdesk uses powerful Freddy AI for its conversational chatbot
- You get access to high-quality website widgets like forms, personalized content, and click detection
- Some key features like AI are only available on the most expensive plan.
- Free plan is quite comprehensive
- Supports advanced cross-channel messaging
- Offers buildable forms and popups
- Clunky chat history functionality
- Limited integrations
Reviewer's Segments
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
63
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- Calendly
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- CoSupport AI
- Creatio
- Cyclr
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- HubSpot Operations Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intercom
- Involve.Me
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Slack
- Smartsheet
- Stripe
- Supportbench
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- Zoom
- noCRM.io
Total integrations:
17
- 8x8
- Acquire.io
- Adobe Connect
- AliveChat
- AppSumo
- Appy Pie
- AskSpot
- Avast Business Antivirus
- Better Stack
- Calendly
- ChatArt
- ChatBot
- ChatGPT
- Click2Magic
- CoSupport AI
- Creatio
- Cyclr
- Deskxpand
- Domain.com
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- Freshsales
- Freshservice
- Freshteam
- Genesis Pro
- Google Analytics
- Google Sheets
- Helpshift
- HostWP.io
- HubSpot
- HubSpot CRM
- HubSpot Operations Hub
- Inbenta Chatbots
- Infinite Privy Vpn
- Intercom
- Involve.Me
- Jibble
- Jotform
- Kibo Order Management
- Kintone
- Kissflow
- Kommo
- Lindy
- Liquid Web
- Mailture
- MeisterTask
- Network Solutions
- Nimble
- Pipedrive
- Rewind AI
- Ring Central
- RingCentral MVP
- Shopify
- Skuid
- Slack
- Smartsheet
- Stripe
- Supportbench
- Typeform
- Typewise
- Userlike
- V2 Cloud
- Viewabo
- Vocal Voip
- Whale
- WooCommerce
- Xperify
- Zapier
- Zendesk
- Zendesk Support Suite
- Zenzap
- Zoho Assist
- Zoho Workplace
- Zonka Feedback
- Zoom
- noCRM.io
Top Alternatives
Categories
Common categories include: Live Chat Software and Customer Self-Service Software.
Company Details
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
- By Gist
- Located in Tampa, Florida, United States
- Founded in 2016
