Intercom vs Gist

Take a look at how Intercom and Gist stack up against each other across pricing, features, and support using feedback from real users like yourself. Intercom scores 4.5 out of 5 from 2927 reviews, while Gist has been rated 4.6 out of 5 from 215 reviews.
Intercom logo

Intercom

4.5
(2,927)
Gist logo

Gist

4.6
(215)
At a Glance
Intercom logo
Intercom
Starting at:
$74.00/month
Gist logo
Gist
Starting at:
$29.00/month
Overview
Intercom logo
Intercom
Intercom is a customer service platform that redefines customer support by simplifying processes and execution for its clients. Intercom is designed to connect businesses with their customers through easy messaging and automation. Through technology, Intercom supports teams with the right tools t... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Intercom
View 5 images
Intercom Screenshots
Gist logo
Gist
Gist is an all-in-one, feature-rich email marketing platform that empowers site owners to bridge the communication gap between them and their audience. The platform offers an email builder that lets users create and broadcast automated emails, upsell and cross-sell emails, consolidate multiple co... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Gist
View 4 images
Gist Screenshots
Pricing
Intercom logo
Intercom
Free trial available
Free plan available
Billing type Recurring Subscription
Starter
$74.00
/ month
Support
Contact Us
Enterprises
Contact Us
Engage
Contact Us
Convert
Contact Us
See all pricing
Gist logo
Gist
Free trial available
Free plan available
Billing type Recurring Subscription
Professional
$29.00
/ month
Premium
$99.00
/ month
See all pricing
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Pros and Cons
Intercom logo
Intercom
Pros

Not enough data available.

Cons

Not enough data available.

Gist logo
Gist
Pros
  • Free plan is quite comprehensive
  • Supports advanced cross-channel messaging
  • Offers buildable forms and popups
Cons
  • Clunky chat history functionality
  • Limited integrations
Reviewer's Segments
Intercom logo
Intercom
Small Business
59.04%
Mid Market
36.59%
Enterprise
4.37%
Gist logo
Gist
Small Business
93.95%
Mid Market
5.12%
Enterprise
0.93%
Deployment
Intercom logo
Intercom
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Gist logo
Gist
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
Intercom logo
Intercom
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Gist logo
Gist
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
Intercom logo
Intercom
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Gist logo
Gist
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Top Alternatives
Intercom logo
Intercom
See all alternatives
Gist logo
Gist
See all alternatives
Company Details
Intercom logo
Intercom
  • By Intercom, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2011
Gist logo
Gist
  • By Gist
  • Located in Tampa, Florida, United States
  • Founded in 2016