ManyChat vs Freshdesk

Take a look at how ManyChat and Freshdesk stack up against each other across pricing, features, and support using feedback from real users like yourself. ManyChat scores 4.6 out of 5 from 142 reviews, while Freshdesk has been rated 4.4 out of 5 from 3051 reviews.
Share
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more
ManyChat Logo

ManyChat

4.6
(142)
Freshdesk Logo

Freshdesk

4.4
(3,051)
Start selling digital products with Crevio
Crevio Logo
Crevio
Sponsored
5.0
(1)
$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
At a Glance
ManyChat Logo
ManyChat
Starting at:
$15.00/month
Freshdesk Logo
Freshdesk
Starting at:
$14.00/month
Overview
ManyChat Logo
ManyChat
ManyChat is a cloud-based chatbot platform that helps small businesses drive chat marketing campaigns through social media platforms and text messaging. Among its notable features, ManyChat stands out for its efficient message broadcasting, drip marketing, A/B testing, audience segmentation, and ... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
ManyChat
View 5 images
ManyChat Screenshots
ManyChat screenshot 1
ManyChat screenshot 2
ManyChat screenshot 3
ManyChat screenshot 4
ManyChat Homepage
ManyChat Homepage
Freshdesk Logo
Freshdesk
Freshdesk (formerly Freshcaller) is a cloud-based solution to improve a business’s customer service experience in the most cost-efficient way possible. With Freshdesk, users can deploy a flexible and smart contact center in a few steps, with zero phone hardware. Powerful features include multi-le... Learn more
Capabilities
  • AI Enabled
  • API Available
  • Open Source
  • CLI Available
Images
Freshdesk
View 5 images
Freshdesk Screenshots
Freshdesk screenshot 1
Freshdesk screenshot 2
Freshdesk screenshot 3
Freshdesk screenshot 4
Freshdesk screenshot 5
Exclusive Deals
Discover Amazing Software Deals on Findstack
Get access to up to $600,000+ in savings on the best software to scale your business.
Pricing
ManyChat Logo
ManyChat
Free trial available
Free plan available
Billing type Recurring Subscription
Pro
$15.00
/ month
See all pricing
Freshdesk Logo
Freshdesk
Free trial available
Free plan available
Billing type Recurring Subscription
Started
$0.00
/ month
Growth
$14.00
/ month
Pro
$14.00
/ month
Enterprise
$19.00
/ month
See all pricing
Pros and Cons
ManyChat Logo
ManyChat
Pros

Not enough data available.

Cons

Not enough data available.

Freshdesk Logo
Freshdesk
Pros
  • There’s a free plan available
  • Freshdesk uses powerful Freddy AI for its conversational chatbot
  • You get access to high-quality website widgets like forms, personalized content, and click detection
Cons
  • Some key features like AI are only available on the most expensive plan.
Reviewer's Segments
ManyChat Logo
ManyChat
Small Business
90.14%
Mid Market
8.45%
Enterprise
1.41%
Freshdesk Logo
Freshdesk
Small Business
51.29%
Mid Market
37.69%
Enterprise
11.01%
Deployment
ManyChat Logo
ManyChat
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Freshdesk Logo
Freshdesk
  • Cloud based
  • Desktop based
  • Mobile based
  • On-premise
Support
ManyChat Logo
ManyChat
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Freshdesk Logo
Freshdesk
  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
Training
ManyChat Logo
ManyChat
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Freshdesk Logo
Freshdesk
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos
Integrations
ManyChat Logo
ManyChat
Total integrations: 15
  • Acquire.io
  • Adobe Connect
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Google Drive
  • Google Forms
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Intuit Mailchimp
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kit
  • Klaviyo
  • Kommo
  • Liquid Web
  • Mailture
  • MeisterTask
  • Microsoft Excel
  • Network Solutions
  • Nimble
  • Pipedrive
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shopify
  • Skuid
  • Smartsheet
  • Stripe
  • Supportbench
  • Twilio
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
Freshdesk Logo
Freshdesk
Total integrations: 53
  • Acquire.io
  • Adobe Connect
  • AliveChat
  • AppSumo
  • Appy Pie
  • Avast Business Antivirus
  • Better Stack
  • ChatArt
  • ChatBot
  • ChatGPT
  • Chatfuel
  • Click2Magic
  • Creatio
  • Deskxpand
  • Domain.com
  • Freshchat
  • Freshdesk
  • Freshdesk Contact Center
  • Freshsales
  • Freshservice
  • Freshteam
  • Genesis Pro
  • Google Drive
  • Google Forms
  • Google Sheets
  • Helpshift
  • HostWP.io
  • HubSpot
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Inbenta Chatbots
  • Infinite Privy Vpn
  • Intuit Mailchimp
  • Jotform
  • Kibo Order Management
  • Kintone
  • Kissflow
  • Kit
  • Klaviyo
  • Kommo
  • Liquid Web
  • Mailture
  • MeisterTask
  • Microsoft Excel
  • Network Solutions
  • Nimble
  • Pipedrive
  • Rewind AI
  • Ring Central
  • RingCentral MVP
  • Shopify
  • Skuid
  • Smartsheet
  • Stripe
  • Supportbench
  • Twilio
  • Userlike
  • V2 Cloud
  • Viewabo
  • Vocal Voip
  • WooCommerce
  • Xperify
  • Zapier
  • Zendesk Support Suite
  • Zoho Assist
  • Zoho Workplace
  • noCRM.io
Top Alternatives
ManyChat Logo
ManyChat
See all alternatives
Freshdesk Logo
Freshdesk
See all alternatives
Company Details
ManyChat Logo
ManyChat
  • By ManyChat, Inc.
  • Located in San Francisco, California, United States
  • Founded in 2015
Freshdesk Logo
Freshdesk
  • By Freshworks
  • Located in San Mateo, California
  • Founded in 2010