monday.com vs Freshsales
Take a look at how
monday.com
and
Freshsales
stack up against each other across pricing, features, and support
using feedback from real users like yourself.
monday.com
scores
4.7
out of 5 from
10454
reviews, while
Freshsales
has been rated
4.5
out of 5 from
1104
reviews.
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Freshsales
4.5
( 1,104 )
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At a Glance
Overview
monday.com packages itself as a Work OS built for a new way of working. Providing businesses with a single source of truth, all monday.com products are built on seven building blocks – boards, views, dashboards, integrations, automation, apps, and docs. There are currently five monday.com produc... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
Freshsales' intuitive interface allows users to manage both employee and customer relationships with ease. Rooted in the Freshworks ecosystem, their CRM platform is comprised of various tools, including Freshdesk, for customer service; Freshchat for chatbot features; and Freshcaller for the cloud... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
View 5 images
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Individual
$0.00
/ month
Basic
$8.00
/ month
Standard
$10.00
/ month
Pro
$16.00
/ month
Enterprise
Contact Us
Free trial available
Free plan available
Billing type
Recurring Subscription
Free
$0.00
/ month
Growth
$15.00
/ month
Pro
$39.00
/ month
Enterprise
$69.00
/ month
Pros and Cons
- Excellent dashboard environment
- Fantastic for beginners
- Range of features like time tracking and budgeting
- Suitable for larger teams
- Built for multiple. users
- No free version
- Basic plan offers very limited functionalities
- Doesn’t offer a Gantt chart view option
- Requires a bit of learning curve –you will need to dedicate time to learning the platform
- Intelligent predictive and real-time insights for CRM programs
- AI-powered contact scoring and lead management
- Extensive selection of powerful integrations
- Access to the complex Freshworks ecosystem available
- 360-degree sales platform to access full customer information
- Billing is managed per user, which means it can add up for bigger teams
- Some businesses will need higher packages for more contacts
Reviewer's Segments
Small Business
64.31%
Mid Market
28.19%
Enterprise
7.5%
Small Business
67.84%
Mid Market
26.9%
Enterprise
5.25%
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
26
- Asana
- Basecamp
- Box
- Calendar
- Clockify
- CloudTalk
- Copper
- Copper Project
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- Gmail
- Google Calendar
- Google Forms
- Gusto
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Time Doctor
- Trello
- Warmy
- Wiz
- Zapier
Total integrations:
22
- Asana
- Basecamp
- Box
- Calendar
- Clockify
- CloudTalk
- Copper
- Copper Project
- DocuSign
- Dropbox Business
- Freshchat
- Freshdesk
- Freshdesk Contact Center
- GitHub
- Gmail
- Google Calendar
- Google Forms
- Gusto
- HubSpot Marketing Hub
- Incrowd Interview
- Intuit Mailchimp
- Involve.Me
- Jira
- Jotform
- Lyne.ai
- Mailmodo
- Microsoft 365
- Microsoft Excel
- Microsoft Teams
- OneDrive
- Overloop
- PandaDoc
- PartnerStack
- Pinecone
- Reply
- Shopify
- Smith.ai Live Website Chat
- Stripe
- SurveySparrow
- Time Doctor
- Trello
- Warmy
- Wiz
- Zapier
Top Alternatives
Categories
Common categories include: Online Form Builder Software.
Company Details
- By monday.com
- Located in Tel Aviv, Israel
- Founded in 2012
- By Freshworks
- Located in San Mateo, California
- Founded in 2010
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