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Methodology
Zendesk CRM
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At a Glance
Overview
Vendasta is a marketing software company that offers a fully comprehensive operating platform for local experts who serve small and medium sized businesses across North America. Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
Images
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Zendesk CRM is a robust customer relationship management software designed to streamline communication and enhance customer service experiences. It offers tools for managing customer interactions, support tickets, and sales pipelines, allowing businesses to build stronger relationships with their... Learn more
Capabilities
- AI Enabled
- API Available
- Open Source
- CLI Available
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Pricing
Free trial available
Free plan available
Billing type
Recurring Subscription
Essentials
$359.00
/ month
Professional
$749.00
/ month
Premium
$1579.00
/ month
Custom
$3099.00
/ month
Free trial available
Free plan available
Billing type
Recurring Subscription
Team
$19.00
per / month
Growth
$49.00
per / month
Professional
$99.00
per / month
Enterprise
$199.00
per / month
Pros and Cons
Not enough data available.
Not enough data available.
- User-friendly interface
- Robust mobile application
- Extensive integration options
- Strong onboarding support
- Comprehensive feature set
- Advanced features reserved for higher-tier plans
- Limited API calls on lower-tier plans
- Additional costs for certain add-ons
Reviewer's Segments
Small Business
90.09%
Mid Market
8.67%
Enterprise
1.24%
Insufficient data to show segment split
Deployment
- Cloud based
- Desktop based
- Mobile based
- On-premise
- Cloud based
- Desktop based
- Mobile based
- On-premise
Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
Training
- Documentation
- Documentation
Integrations
Total integrations:
18
- Ahrefs
- BrightLocal
- CallRail
- Capsule CRM
- Constant Contact
- FreshBooks
- Google My Business
- Google Workspace
- Hootsuite
- LiveChat
- QuickBooks Online
- Shopify
- Slack
- Stripe
- Trello
- WooCommerce
- Yext
- Zapier
- Zoom
Total integrations:
5
- Ahrefs
- BrightLocal
- CallRail
- Capsule CRM
- Constant Contact
- FreshBooks
- Google My Business
- Google Workspace
- Hootsuite
- LiveChat
- QuickBooks Online
- Shopify
- Slack
- Stripe
- Trello
- WooCommerce
- Yext
- Zapier
- Zoom
Top Alternatives
Categories
Common categories include: CRM Software.
Company Details
- By Vendasta Technologies Inc.
- Located in Saskatoon, Saskatchewan, Canada
- Founded in 2008
- By Zendesk, Inc.
- Located in San Francisco, California, United States
- Founded in 2007
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