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ADP Workforce Management Software logo
ADP
One Workforce Place. All the Workforce Things.
4.0

( 233 )

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ADP Reviews: 4.0/5 — Solid Choice

ADP Overview
What is ADP?

ADP provides cloud-based human capital management (HCM) software and services including payroll, HR, benefits, talent, compliance, and HR outsourcing (PEO). Its product lines (RUN, ADP Workforce Now, Lyric HCM, TotalSource) serve small businesses through global enterprises with integrations, reporting/analytics, mobile self-service, and embedded AI features to streamline HR and payroll operations.

Company Automatic Data Processing, Inc.
Year founded 1949
Company size 1000+ employees
Headquarters Roseland, New Jersey, USA
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Ask Questions about ADP
What ADP is best for?
How does ADP compare to Toast POS?
What are the pros and cons of ADP?
ADP Product Details
Capabilities
AI
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep)
Training Documentation, Videos, Webinars
Languages English
ADP Pros and Cons
Pros
  • Broad, mature feature set across payroll, HR, time, and compliance.
  • Extensive integration and API ecosystem (Marketplace, API Central).
  • Strong compliance and localization capabilities.
  • Scalable from small business to global enterprise.
  • Embedded AI features to improve accuracy and reduce manual workload.
Cons
  • Pricing is opaque — many tiers require contacting sales and lack published fixed pricing.
  • Some global / multi-country localization features are only partially available or not available in every country.
  • Full LMS / learning management functionality appears less emphasized for some customers.
  • Enterprise onboarding and configuration can be heavy or complex.
ADP Features
Absence Management
API Access
API / Integrations / Webhooks
API / Webhooks / Integration platform
Asset Tracking / Equipment Management
Attendance / Absence / Leave Management
Automated Alerts / Reminders / Notifications
Automated Notifications
Auto-scheduling / demand forecasting / labor optimization
Biometrics
Biometric Time Clocks
Budgeting and Cost Control
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: August 31, 2026
ADP Workforce Management Software logo
233 ADP Reviews
4.0 out of 5
Small Business (50 or fewer emp.)
Jan 09, 2024
 Source
Overall Rating:
5.0
NZ
Nicole Z.
Founder
Share
"All-in-one platform for all payroll services"
What do you like best about ADP?

I like that it is easy to use, everything is in one easy-to-find place and it always functions as it should.

What do you dislike about ADP?

Our personal platform has one glitch that is frustrating, the icons on the homepage do not navigate to anywhere.

What problems is ADP solving and how is that benefiting you?

ADP allows us to easily manage all of our employee's schedules and pay without issue.

Enterprise (> 1000 emp.)
Nov 09, 2023
 Source
Overall Rating:
5.0
Salinda L. avatar
Salinda L.
Housekeeping Inspector
Share
"I love ADP payroll service"
What do you like best about ADP?

They are on point when it comes to delivering my check on time.

What do you dislike about ADP?

If a an issue may arrive there ain't a single apd agent that you can get help from due to your employer owns your information and would be the one to ask any questions.

What problems is ADP solving and how is that benefiting you?

My they add up and tally up all of my work hours and they issue my pay check.

Enterprise (> 1000 emp.)
Oct 31, 2023
 Source
Overall Rating:
5.0
PG
Parijatha G.
Senior Accounting Specilist
Share
"My ADP is Awesome"
What do you like best about ADP?

1. It's very reliable. 2. It is a user-friendly interface. 3. Compliance with tax laws. 4. Easy to integrate with the process. 5. We can see the good reviews from the customers.

What do you dislike about ADP?

1. Cost will be more. 2. Sometimes we face login issues. 3. Customization is needed for difference kinds of business.

What problems is ADP solving and how is that benefiting you?

1. It's very useful for managing the payroll and HR-related tasks for the business 2. We can easily streamline the processes with compliance with tax laws.

Mid Market (51-1000 emp.)
Oct 04, 2023
 Source
Overall Rating:
5.0
SC
Sowmya C.
Accounting
Share
"Best payroll service provider in the industry."
What do you like best about ADP?

1) Easy-to-use user interface. 2)ADP Payroll services are easy to implement in businesses irrespective of size. 3)24/7 availability of customer support to tackle issues. 4) Companies use ADP payroll services because it has a vast number of features like pay reports, tax submission, tax calculator, claims submission, and downloading reimbursement slips. 5) Employees frequently use this portal to view pay slips and submit claims. 6) ADP Payroll services can be easily integrated into the business. 7) The customer support desk allows you to submit requests to the operations support team for issues related to Gratuity, PF, PT, SA, and income taxes.

What do you dislike about ADP?

There are no shortcomings in the ADP portal as of now.

What problems is ADP solving and how is that benefiting you?

1) It assists employees in paying timely taxes. 2) It is helpful for employers to avoid late tax deposit penalties. 3)The ADP Payroll application automatically calculates tax deductions based on the inputs given and thereby aids in complying with regulations. 4)ADP's timely payroll enhances employee morale and motivation, and ensures financial stability.

Mid Market (51-1000 emp.)
Sep 14, 2023
 Source
Overall Rating:
5.0
ZB
Zarina B.
Facilitator
Share
"It is a fast and easy way to manage payroll!"
What do you like best about ADP?

It is very easy to use! ADP is how I clock in and out, check hours worked and hours remaining, and schedule time off. It is also very easy to work with if you have multiple jobs. I like the design of the app as well.

What do you dislike about ADP?

It sometimes it lags on their end, but for the most part the app runs smoothly.

What problems is ADP solving and how is that benefiting you?

ADP helps track hours worked, hours remaining, and requests for time off. It also helps view payroll, create and work towards goals. ADP made it easier to view hours and sick/vacation days.

Mid Market (51-1000 emp.)
Sep 13, 2023
 Source
Overall Rating:
5.0
AR
Amith R.
Founder
Share
"ADP Payroll Services is really helpful"
What do you like best about ADP?

ADP Payroll Services offers multiple options in it like attendence of employees, payroll for employees, etc. I do not have to download multiple softwares for each task because ADP Payroll Services itself provides so many options in it. It makes our job really easy because i do not have to do anything manually. it also saves a lot of time by eliminating manual process

What do you dislike about ADP?

There is nothing that i dislike about ADP Payroll Services. I really loved all the feautures of it. it provides multiple options for us and it makes our job really easy

What problems is ADP solving and how is that benefiting you?

ADP Payroll Services helps in managining different purposes like payroll, managing attendence,etc. This is really helpful in order to check how many people has logged in, in a day. I love the fact that it provides a huge benefit in managing punch in and out of employees, this data can be used during payroll.

Enterprise (> 1000 emp.)
Sep 12, 2023
 Source
Overall Rating:
5.0
PR
Pushkar R.
Founder
Share
"THE BEST EVER PAYROLL PORTAL I HAVE CAME ACROSS IN MY CORPORATE JOURNEY AND ITS JUST FANTASTIC"
What do you like best about ADP?

ITS RELIABILITY AND ACCESSIBILITY AND EASY TO MAINTAIN SOLUTION REGARDING MY PAYROLL ISSUES

What do you dislike about ADP?

ITS BEST OVERALL AND THERE SI NO DRAWBACKS

What problems is ADP solving and how is that benefiting you?

ITS HELPFUL TO UNDERSTAND OUR COMPENSTAION PLAN FOR THE ANNUAL YEAR AND ALSO HELP US ACCESS OUR PAYSLIPS WITHIN THE SECONDS ITS JUST AND FANTASTIC SERVICE

Small Business (50 or fewer emp.)
Sep 07, 2023
 Source
Overall Rating:
5.0
LK
Lucy K.
Founder
Share
"Great Payroll System!"
What do you like best about ADP?

The system itself is very user friendly as easy to use. It even allows the movers to view their hours on the mobile app.

What do you dislike about ADP?

I haven't found anything that I dislike thus far.

What problems is ADP solving and how is that benefiting you?

ADP helps our business as well as our employees keep track of their work time. It makes it easy to track hours and pay our employees weekly via direct deposit.

Mid Market (51-1000 emp.)
Sep 05, 2023
 Source
Overall Rating:
5.0
CJ
Chris J.
Home Health Agency Owner
Share
"Excellent customer service, little to no hold time."
What do you like best about ADP?

I appreciate how user-friendly the interface is. Their support team is very friendly and has always assisted me on the same call.

What do you dislike about ADP?

I really can't say anything I don't like about ADP and its services.

What problems is ADP solving and how is that benefiting you?

ADP has solved our direct deposit problems, this is a tremendous benefit to our employees.

Small Business (50 or fewer emp.)
Aug 11, 2023
 Source
Overall Rating:
5.0
HB
Heather B.
Founder
Share
"ADP Makes Payroll Easy"
What do you like best about ADP?

The ease with which we are able to enter new employees into the system far surpasses other payroll systems that I have used in the past.

What do you dislike about ADP?

There is a field where you are asked to put in the number of hours that an employee works per pay period, it's an optional field but it seems like something that you should fill in, however, when you do the system does not allow you to pay the employee for less than that number of hours. Employees sometimes call out sick or don't finish the week and this causes hiccups when entering hours.

What problems is ADP solving and how is that benefiting you?

Before we started using ADP Payroll Services, we were trying to do all human resources in house. That meant cutting checks, figuring out payroll taxes, garnishments, etc on our own. ADP handles all of that for us and files everything with the state. W2s are delivered timely and we don't have to worry that an employee that left months ago gets forgotten in the year end filings. ADP has made this part of owning a small business easy.

Enterprise (> 1000 emp.)
Jan 17, 2023
 Source
Overall Rating:
5.0
Frank C. avatar
Frank C.
Payroll Manager
Share
"The premier human capital management software"
What do you like best about ADP?

ADP is a great partner in handling our payroll from paying our employees to filing our taxes.

What do you dislike about ADP?

At times I guess one of the downsides would be not having complete control over the software and depending on a third party to get something done but if you have a great partner and relationship with that partner it shouldn't a problem.

What problems is ADP solving and how is that benefiting you?

ADP manages our workforce from onboarding to retirement. They handle every aspect from record keeping to wage payment.

Mid Market (51-1000 emp.)
Jan 05, 2023
 Source
Overall Rating:
5.0
Julie Ann M. avatar
Julie Ann M.
Hr Admin
Share
"ADP Payroll Services review"
What do you like best about ADP?

ADP platform is straightforward to use, perfect for Business

What do you dislike about ADP?

Sometimes calling client services takes a few minutes of wait time

What problems is ADP solving and how is that benefiting you?

calculating tax for employees - very easy-to-use platform

Mid Market (51-1000 emp.)
Oct 27, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"More companies should us this software, it's a necessity!"
What do you like best about ADP?

It is easy to use, and the two-factor authentication feature is a nice touch. I can also very easily change my direct deposit location with the click of a button. At my other company, I had to manually send in the request and wait for them to get back to me, this is just so easy.

What do you dislike about ADP?

The only drawback I have is that the software seems a little outdated, it lacks a modern touch that would be nice to see. The font looks dreary and old, but that is something I can easily look passed.

What problems is ADP solving and how is that benefiting you?

- Allows me to view my pay statements and answer any questions regarding my direct deposit amount - Ease of mind when I see a clear breakdown of my pay statement - Don't need to guess how much I am being deducted for insurance, contributions, etc. it's all written out

Enterprise (> 1000 emp.)
Jul 13, 2022
 Source
Overall Rating:
5.0
GJ
Gustavo J.
Senior Consultant For Hr Transformations At Ey
Share
"Great experience!"
What do you like best about ADP?

Integrations, friendly to users, global view

What do you dislike about ADP?

despite it's global approach, some time could be difficult to meet the local customizations

What problems is ADP solving and how is that benefiting you?

on line data

Enterprise (> 1000 emp.)
Jun 05, 2022
 Source
Overall Rating:
5.0
DB
Dinesh B.
Inside Sales Specialist
Share
"One of the coolest payroll software I ever had."
What do you like best about ADP?

It quite easy and simple to use without other persons help. Most secured software as well

What do you dislike about ADP?

I don't have a dislike for this awesome application

What problems is ADP solving and how is that benefiting you?

Payslip can be downloaded, tax can be declared. Understand the details regarding tax and its slab as well

Enterprise (> 1000 emp.)
Jun 02, 2022
 Source
Overall Rating:
5.0
RR
Rajan R.
Business Analyst
Share
"Adp is the simple and easy to use software for your payroll."
What do you like best about ADP?

When it comes to payroll software, security is important. Here it is provided with best security and better UI

What do you dislike about ADP?

Zero dislikes since it is cool and easy to use

What problems is ADP solving and how is that benefiting you?

Can calculate my tax and apply the tax declaration accordingly here without anyone support

Enterprise (> 1000 emp.)
May 21, 2022
 Source
Overall Rating:
5.0
PM
Pravindhraj M.
Sr. Business Development Associate
Share
"Coolest software for your employees"
What do you like best about ADP?

You can submit you tax declaration, calculations etc . With out any guidelines or support you will be able to use this software

What do you dislike about ADP?

Nothing as dislike I do have to mention here

What problems is ADP solving and how is that benefiting you?

Can calculate my tax and related details. Can clear my payroll related queries as well

Enterprise (> 1000 emp.)
May 13, 2022
 Source
Overall Rating:
5.0
AK
Ashokkumar K.
Sr. Academic Counsellor
Share
"One of the best payroll services in the market"
What do you like best about ADP?

The User interface is really simple and easy to use even for a beginner

What do you dislike about ADP?

Nothing dislike i do have to point here.

What problems is ADP solving and how is that benefiting you?

Easily maintain my tax proof submission, tax calculation and payslip

Mid Market (51-1000 emp.)
May 07, 2022
 Source
Overall Rating:
5.0
MM
Mangesh M.
Design Engineer
Share
"User-friendly HR Software. Lots of feature to make your life easy."
What do you like best about ADP?

Tax declarations become very easy for me with the help of ADP.

What do you dislike about ADP?

There is no mobile application available. There should be a mobile app for ADP.

What problems is ADP solving and how is that benefiting you?

I need not to go to the HR manager in my firm for every HR-related work. Most of the things I can do myself with ADP, like getting a salary slip, applying for leaves & tax management etc.

Enterprise (> 1000 emp.)
Mar 22, 2022
 Source
Overall Rating:
5.0
PK
Prabhu K.
Inside Sales Specialist
Share
"An Excellent software tool for your payslip related Services"
What do you like best about ADP?

Since it's confidential, it provides the most safe and secure access to the account. And the User inferface is simple to understand

What do you dislike about ADP?

Nothing like dislike i have since it's good.

What problems is ADP solving and how is that benefiting you?

Downloading my payslips, income tax documents, tax calculations etc

Enterprise (> 1000 emp.)
Mar 17, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ADP Payroll - smart and secured"
What do you like best about ADP?

The best thing I liked about this application is that it has many features which helps us in clear understanding of salary breakup and deductions which are being deducted from our salary. It also helps in comparing current salary with prior month salary with the help of bar diagrams.

What do you dislike about ADP?

The only thing I don't like about this application is that we can't download payslips directly into our mobiles or personal laptops and also it does not have separate mobile application.

What problems is ADP solving and how is that benefiting you?

As said earlier, it is very easy to understand and to navigate. It has clear set of instructions what to do and what not to do. Since it is a payroll related matter, it is highly secured and encrypted which is the most important thing.

Enterprise (> 1000 emp.)
Mar 10, 2022
 Source
Overall Rating:
5.0
RM
Rekha M.
Inside Sales Specialist
Share
"One step solution for all you payroll support"
What do you like best about ADP?

The User inferface is simple and easy to use. No guidance needed

What do you dislike about ADP?

Nothing i own as dislikes for this application.

What problems is ADP solving and how is that benefiting you?

Clearing payroll related queries and concerns. Filing income tax etc

Enterprise (> 1000 emp.)
Mar 09, 2022
 Source
Overall Rating:
5.0
VD
Vigneshwar D.
Executive
Share
"The most simplest and user friendly tool - Adp"
What do you like best about ADP?

It is really safe and secured app with user friendly UI.

What do you dislike about ADP?

No it is really works well. We do need prior experience to use this

What problems is ADP solving and how is that benefiting you?

Getting clarity on all the payroll related queries and documents as well

Mid Market (51-1000 emp.)
Feb 16, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ADP Payroll"
What do you like best about ADP?

No paper timesheets and the shorter period of time it takes to process payroll. Also, the cloud document is great. We can now save all our employee files in ADP.

What do you dislike about ADP?

I haven't found anything that I dislike yet. After working out some kinks in the beginning, everything is running smooth and we haven't had any issues that needed attention.

What problems is ADP solving and how is that benefiting you?

We can review timesheets in a matter of minutes instead of days. Payroll is processed in a day instead of 3-4 days. This has freed up my time to focus on HR related matters.

Small Business (50 or fewer emp.)
Feb 06, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ADP Payroll services"
What do you like best about ADP?

ADP useful for saving time and also making things easy

What do you dislike about ADP?

Nothing to dislike about ADP. Its a very good tool

What problems is ADP solving and how is that benefiting you?

ADP is useful in maintaining the master database of employees data easy

Mid Market (51-1000 emp.)
Jan 24, 2022
 Source
Overall Rating:
5.0
LS
Lindsey S.
Supervisor/Customer Service Coach
Share
"Easy"
What do you like best about ADP?

User friendly and simple. Easy to understand.

What do you dislike about ADP?

Nothing ..its really is a good product. I recommend it.

What problems is ADP solving and how is that benefiting you?

Simple time card reports.

Enterprise (> 1000 emp.)
Jan 20, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"ADP payroll services - Center for human resource management"
What do you like best about ADP?

With this software, we can easily surf the information related to our payroll. For example we can see the amounts which being deducted from our salary, which is very accountable.

What do you dislike about ADP?

The only thing I dislike about this software is that it has old user interface, proctorial representation can help in more intriguing involvement. Apart from this, it has excellent features.

What problems is ADP solving and how is that benefiting you?

Iam able to compare my payroll from previous months which helps me to know the level of decrease or increase my payroll percentage and deductions for every month.

Enterprise (> 1000 emp.)
Jan 18, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Have used for 6 years, never had a problem!"
What do you like best about ADP?

The mobile app is super user-friendly. The dashboard is simple to navigate, and all documents, pay stubs, w2s are easy to download/export. Updating banking info is a breeze and the facial recognition for login is really convenient. I appreciate the color-coded graph on the landing page, as well as the added security feature of being able to "show" or "hide" compensation details.

What do you dislike about ADP?

Nothing really - it's functional and easy to use, I've never had a problem! If I could ask for one thing, I would love push notifications when the latest pay period/stub is posted. I'd also like it if they could increase that take-home pay for me, but I digress. :)

What problems is ADP solving and how is that benefiting you?

Being able to access compensation details should be the easiest thing in the world. I've worked for other companies who have terrible "barter" software, or no payroll software/services at all, and it was a nightmare even just trying to get a pay stub. ADP is SO easy & accurate that I don't even think about it, let alone worry about it. That's how it should be!

Mid Market (51-1000 emp.)
Jan 06, 2022
 Source
Overall Rating:
5.0
PD
Pankaj D.
Technical Lead Engineer
Share
"Best tool for payroll managerment"
What do you like best about ADP?

The easy toll for applying leaves, investment declaration for income tax savings

What do you dislike about ADP?

The best toll and not found anything to dislike till yet.

What problems is ADP solving and how is that benefiting you?

Receives every month's payslip, for applying leaves, investment declaration for income tax savings, etc

Mid Market (51-1000 emp.)
Dec 29, 2021
 Source
Overall Rating:
5.0
Teri P. avatar
Teri P.
Payroll Administrator
Share
"Absolutely love working with ADP Payroll"
What do you like best about ADP?

The customer service is the mose helpful!

What do you dislike about ADP?

Sometimes their time clock doesn't work with the fingerprint.

What problems is ADP solving and how is that benefiting you?

At the moment, there is nothing that is required to be solved. Benefit is how simple they make running a full cycle payroll.