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Avature CRM
4.4

( 96 )

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Avature CRM Reviews & Product Details

Avature CRM Overview
What is Avature CRM?

AvatureCRM is a pioneer in CRM technology that features a highly configurable enterprise SaaS platform ideal for acquisition and talent management. Its AI-powered solutions provide sourcing, recruitment marketing, applicant tracking and video interviewing capabilities, employee referral management and more. Avature delivers its key services from its private cloud and has data centers across Europe, US, and Asia. 

Company Avature
Year founded 2005
Company size 501-1000 employees
Headquarters New York, NY, USA
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Avature CRM Product Details
Capabilities
API
Segment
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Avature CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Avature CRM Screenshots
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Avature CRM Homepage
Avature CRM Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 28, 2025
Avature CRM Logo
96 Avature CRM Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
4.5
Neeta Patel  R. avatar
Neeta Patel R.
Manager Tech & Advisory Consulting
Share
"Great flexibility and easy from a UI perspective"
What do you like best about Avature CRM?

I like the fact that there is a lot of flexibility with the configuration side of Avature and that they have regular releases and feature

What do you dislike about Avature CRM?

From when I used Avature last, the cost was sometimes an issue. When there are releases, it's not obviously what is free and what needs to be purchased

What problems is Avature CRM solving and how is that benefiting you?

Nothing at the moment as I'm not working on an Avature project at the moment

Enterprise (> 1000 emp.)
Aug 30, 2022
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Not just an ATS... take your TA and Candidate on a journey"
What do you like best about Avature CRM?

Avature's solutions enable the TA functions to provide an amazing to candidates and recruiters. The software is flexible so you can adapt to fast-moving hiring needs.

What do you dislike about Avature CRM?

When you do need Avature to develop customized features, they are usually possible but resources in the development team and support teams can mean you have to wait a while. (but a lot is already in the customers hands so it's not always an issue)

What problems is Avature CRM solving and how is that benefiting you?

Zoom integration, having a standard integration with video platforms means we can schedule interviews without the need for human interaction.

Enterprise (> 1000 emp.)
Jun 30, 2022
 Source
Overall Rating:
4.5
Ashutosh T. avatar
Ashutosh T.
A Cser
Share
"AVature As an ATS is one of the best Applicant traking systems that one can use."
What do you like best about Avature CRM?

Avature is highly user-friendly. adding candidates is easy, linking them to pipelines and jobs is easy. The user interface is simple yet inclusive of features. finding details about the candidate is very easy at anyplace in the ATS.

What do you dislike about Avature CRM?

there is no option for bulk uploading resume. the avature ats needs one to add each candidate one by one and link them to the job id. this makes having recruitment events difficult.

What problems is Avature CRM solving and how is that benefiting you?

I am using the avature to keep a tract of applicants and sourced profiles for my job requirement. the software has worked as good as bullhorn or jobdiva that i used in the past.

Enterprise (> 1000 emp.)
Nov 23, 2021
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Used it as a CRM, not an ATS"
What do you like best about Avature CRM?

Very easy to use and the support team was always responsive to any adjustments we needed in reporting and interface.

What do you dislike about Avature CRM?

I think their move to becoming an ATS made them lose sight of what made them cool and innovative at first.

What problems is Avature CRM solving and how is that benefiting you?

When we implemented it, the company had never used a CRM. The first problem was engagement and Avature's reporting and ease of use helped us create a culture where everyone used it as a normal part of their day to day.

Enterprise (> 1000 emp.)
Dec 21, 2020
 Source
Overall Rating:
4.5
Jason B. avatar
Jason B.
Executive Director & Principal Talent Consultant
Share
"Best learning of the "virtual season"
What do you like best about Avature CRM?

Not provided

What do you dislike about Avature CRM?

Not provided

What problems is Avature CRM solving and how is that benefiting you?

Not provided

Enterprise (> 1000 emp.)
Sep 15, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Good Robust ATS platform"
What do you like best about Avature CRM?

User navigation and ease of workflow

What do you dislike about Avature CRM?

Avature has a high potential in improving upon the current existing robust platform

What problems is Avature CRM solving and how is that benefiting you?

Integration

Enterprise (> 1000 emp.)
Mar 19, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Avature ATS system experience"
What do you like best about Avature CRM?

The system is very innovative and simple to use, it allows a lot of bolt ins in a modular format so that the system can be personalised to the company’s needs and of the people who will be using the system. It is very user friendly and simply to get to grips with, I like that by clicking on a job title, it Willy aie you back to that page without having to continually use the back button.

What do you dislike about Avature CRM?

Some of the necessary fields in the back end, don’t always show in the front end, so the system stops you from moving forwards without giving an obvious reason as to what you have missed. There are GDPR issues with the system, in that personal details of candidates, such as addresses, dates of birth and pictures, are not blanked out when they are being shown to hiring managers on the system. The only way to do this would be to take them off and then re-upload them as a new profile, which is time consuming and not efficient.

What problems is Avature CRM solving and how is that benefiting you?

This solves the problem of being unable to track many metrics with an applicant tracking system. It is very helpful to be able to see how long a candidate has been in each step. The recruiter dashboard is also really useful to get an overall picture of how many people are in each stage of the process - this is great for prioritising workload easily. Having all candidate profiles in one place, and letting hiring managers view CVs on the system is a benefit. This also allows all feedback to be collated in one place after screenings and interviews, which is helpful as a recruiter.

Enterprise (> 1000 emp.)
Feb 18, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to customize and navigate"
What do you like best about Avature CRM?

I've worked with Avature for the past 5 years. It has grown tremendously since then in its features, customization and ease of use. Our account manager who we meet with every week is helpful and understands our needs really well.

What do you dislike about Avature CRM?

The mobile functionality isn't there yet.

What problems is Avature CRM solving and how is that benefiting you?

Automated process, ease of applying to a job and onboarding.

Enterprise (> 1000 emp.)
Feb 11, 2020
 Source
Overall Rating:
4.5
SW
Sebastian W.
Founder
Share
"Modern UI paired with a lot of innovative features and flexiblity"
What do you like best about Avature CRM?

- The recruiting process can be talored to your own needs. Configuration of the system allows for alomost every possible workflow including a variety of actions such as email, forms, etc. - High amount of automation can be accomplished (e.g. emails, time based actions, etc.) - Speed of implementation: As a SaaS product, Avaturte can be implemented in a very short amount of time compared to traditional software solutions - Quality of imoplementation consultants

What do you dislike about Avature CRM?

response time of support: takes too long to react to critical issue stability of solution: number of errors/issues seems to be quite high

What problems is Avature CRM solving and how is that benefiting you?

- mass hiring needed a new ATS to cope with the requirements - more process flexibility Benefits: better Time to Hire , user satisfaction, Flexibility

Enterprise (> 1000 emp.)
Feb 11, 2020
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Most Customizable ATS I have used to date."
What do you like best about Avature CRM?

Ability to define custom business specific fields at a granular level throughout the system.

What do you dislike about Avature CRM?

Not much to dislike. Would be nice to have a mobile application.

What problems is Avature CRM solving and how is that benefiting you?

Various workflows for different brands, each of whom have their own identity.