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Basecamp Project Management Software logo
Basecamp
Streamlined project management.
4.1
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Basecamp Reviews: 4.1/5 — Solid Choice

Basecamp Overview
What is Basecamp?

Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.

Company Basecamp, LLC
Year founded 1999
Company size 51-200 employees
Headquarters Chicago, Illinois, United States
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What are the pros and cons of Basecamp?
Basecamp Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Basecamp Pros and Cons
Pros
  • Excellent for schedule and to-do list management
  • Automatic check-ins and group chat for remote work
  • Helpful message board
  • Useful for finding crucial documents
  • Easy and customizable environment
Cons
  • Requires third-party integration for time tracking
  • Features need to be a bit more flexible to achieve better functionality
Basecamp Features
Action plan / roadmap generation
Agile Methodologies Support
AI agents / automation of tasks
Budget Management
Calendar Integration
Client Portal
Collaboration / team roles / delegation
Collaboration Tools
Customizable Dashboards
Custom templates / reusable plan templates
Dependency Tracking
Document Management
Basecamp Media
Basecamp video thumbnail
Basecamp 0
Basecamp 1
Basecamp 2
Basecamp 3
Basecamp 4
Basecamp - Basecamp Homepage
Basecamp Screenshots
Basecamp screenshot 1
Basecamp screenshot 2
Basecamp screenshot 3
Basecamp screenshot 4
Basecamp screenshot 5
Basecamp Homepage
Basecamp Homepage
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 01, 2026
Basecamp Project Management Software logo
5,257 Basecamp Reviews
4.1 out of 5
Mid Market (51-1000 emp.)
Oct 04, 2019
 Source
Overall Rating:
5.0
Janie G. avatar
Janie G.
Director Of Marketing And Community Relations
Share
"Basecamp Helped Our Team Connect Remotely and Track our Progress"
What do you like best about Basecamp?

I like the options of connecting the entire team or just certain members. I like the tracking features and storage for documents and message history. Receiving the messages in my regular inbox, without needing to login was also really helpful and sped up the communication process.

What do you dislike about Basecamp?

Nothing really. It worked great for us and we didn't experience any issues.

What problems is Basecamp solving and how is that benefiting you?

We worked with a website developer and were able to connect as needed and they could respond quickly, all via remote access. It helped us manage our project, keep track of unfinished tasks and what was assigned to us. The communication and project management features helped us build a beautiful website from several physical locations.

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
JA
Jorge A.
Especialista De Sistemas
Share
"BASECAMP IN DAILY WORK"
What do you like best about Basecamp?

I LIKE IT SO MUCH AS IT IS A COMMUNICATION SYSTEM WHERE IN THE COMPANY WE CAN COMMUNICATE INTERNALLY AND EXTERNALLY WITH OTHER COMPANIES

What do you dislike about Basecamp?

WHAT I DON'T LIKE A LOT IS THAT THE ENTRY TRAY OF MY MAIL IS ALWAYS FULL

What problems is Basecamp solving and how is that benefiting you?

COMMUNICATION ERROR AND WE SOLVE IT WITH THIS SOFTWARE WHERE WE ALL PUBLISH WHAT WE NEED TO CHANGE OR SHARE WITH OTHER USERS

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp for project management"
What do you like best about Basecamp?

The retention of the project history and attachment retention.

What do you dislike about Basecamp?

It took my a couple user sessions to understand how it worked.

What problems is Basecamp solving and how is that benefiting you?

Communication with several individuals from the marketing company we use. The "paper trail" is super helpful.

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The experience was amazing, everything about it was perfect. "
What do you like best about Basecamp?

I like how the startup gets straight to the point.

What do you dislike about Basecamp?

The downside of basesisde is the software starts to slow down a little or glitch.

What problems is Basecamp solving and how is that benefiting you?

It’s help us all learn the software and cut time when we’re helping customers

Enterprise (> 1000 emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Efficient and easy"
What do you like best about Basecamp?

It's very user-friendly and not overwhelming

What do you dislike about Basecamp?

Sometimes the communications (emails every time someone responds) can be daunting. Though I'm sure this is something that can be updated in the settings

What problems is Basecamp solving and how is that benefiting you?

Multi-department projects. It's an easy way to house all information so all interested parties can refer to one place when going through a change or company-wide project.

Mid Market (51-1000 emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
Paula N. avatar
Paula N.
Communications Coordinator
Share
"Basecamp Best for Projects and To-Dos"
What do you like best about Basecamp?

Basecamp is great for content creation and campaign management. At my client-side job, we have a lot of different campaigns running concurrently as well as editing workflows and small action items that need to be kept track of. Basecamp makes organizing it all very simple and efficient. It's also great for assigning different coworkers with their assignments and creating To-Do lists that are helpful and save you time. You will save time, better manage projects and timelines, organize priorities better, and have better team collaboration with Basecamp for the simple reason that it's functionalities are all meant to promote team work and efficiency.

What do you dislike about Basecamp?

The order projects go in is automatically chronological so it's not always the best when we need higher priority stuff to show up first and sifting through things take a few extra unnecessary seconds. It's not too bad though. It does take a few weeks of onboarding and personal use to get used to all the features it offers, but after that it's very intuitive and you start to learn as you go.

What problems is Basecamp solving and how is that benefiting you?

Keeping track of assignments and individual responsibilities is made easy with BC. It also solves editing workflow issues and puts everything in organized flows so things aren't mixed up or mislabeled. It's great for advertising, public relations, or really content creation job position where you have multiple people working on one project and you need it to be organized.

Mid Market (51-1000 emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
DV
Danielle V.
Email Marketing Manager
Share
"Love it"
What do you like best about Basecamp?

User-friendly, ease of sharing and notifying

What do you dislike about Basecamp?

Projects tab search functionality- we have a ton of projects listed in this section, and it can be challenging to try and find a specific one. For example if you don't scroll down at least halfway on the project page, the search function won't even work. While scrolling can help, sometimes it still won't generate the right list and you end up just having to scroll and scroll until you find what you need.

What problems is Basecamp solving and how is that benefiting you?

Marketing campaign asset management for creation, review and approvals. The main benefit is the ability to keep everything in one place, and speed up the entire creative request and approval process.

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Secured Extranet For Law Firms"
What do you like best about Basecamp?

BaseCamp allows our law firm to organize projects by client and project type, and then communicate/share files with other attorneys and clients within those projects. It allows us to calendar important due dates, assign to-dos, and track our hours billed. Overall, it is great for our law firm.

What do you dislike about Basecamp?

What I dislike about Basecamp is that the 'sharing email' that you are supposedly allowed to CC on communications to have those communications appear in the Basecamp project can sometimes be shoddy. I also wish that there was a way to customize milestone reminders (right now it reminds you two days before a milestone is due, whereas sometimes I'd like the remind on the day of something needs to be done).

What problems is Basecamp solving and how is that benefiting you?

Problems Solved = Client organization. The idea is that all communications, files, documents, etc. are all located in one place so someone unfamiliar with the project can get caught up if they are brought onto a project. Benefits = All in one secured extranet for us to communicate with each other and clients.

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple to Use For A Team That's So Far Apart"
What do you like best about Basecamp?

I liked best that all users no matter their tech skill level, could easily use the platform.

What do you dislike about Basecamp?

The mobile app wasn't as easy to navigate.

What problems is Basecamp solving and how is that benefiting you?

Event planning for a festival

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
EB
Emma B.
Account Manager
Share
"All In One Project Management Tool"
What do you like best about Basecamp?

I love that everyone from our team can work on various projects together. I also love the calendar feature where I can set daily/monthly/yearly reminders for myself and the check in feature which we use internally and for clients.

What do you dislike about Basecamp?

The only thing I dislike is that there isn't a way to go back into your Pings and search for a specific instance of something said. Often in big group pings, things can get lost.

What problems is Basecamp solving and how is that benefiting you?

I cannot imagine tracking progress and managing tasks any other way. Basecamp makes it so incredibly intuitive. I love using this platform.

Small Business (50 or fewer emp.)
Oct 03, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp Review"
What do you like best about Basecamp?

This was a really cool software that I used by one of the people I was working with was using it. He was able to share graphic content for a new logo design and it made working together much easier since we were not at the same place.

What do you dislike about Basecamp?

I dont have anything I dislike. I havent used it enough to really dislike anything. It was a greater program.

What problems is Basecamp solving and how is that benefiting you?

We were able to continuously edit and create the company logo we wanted by sharing files on this system. It worked great.

Mid Market (51-1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Keeps my projects moving"
What do you like best about Basecamp?

I keep all of my big progjects in basecamp. it allows my entire team to make additions and see updates if needed.

What do you dislike about Basecamp?

finding old info is sometimes difficult. being able to sort or setup sorting would be great.

What problems is Basecamp solving and how is that benefiting you?

keeps documents with the project items- that is the biggest win for our group.

Mid Market (51-1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp keeps us connected "
What do you like best about Basecamp?

I love that basecamp holds everything I need across the company in one place

What do you dislike about Basecamp?

When getting email notifications from Basecamp replying can be difficult

What problems is Basecamp solving and how is that benefiting you?

Storing and keeping information

Enterprise (> 1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
Penelope B. avatar
Penelope B.
Dining Room Manager
Share
"Achieve good project management"
What do you like best about Basecamp?

It has extensive list of tools that allows you to administer in a very simple way the in wich I can approach a project and also culminate them without problems. The message board works great because it allows you to group a number of emails without having to manually write the CCs corresponding to the team members appropiate to each project. What fascinates me the most is the interface which its desing is prctically like a social network, being this friendly for a any user, helping it in the understanding of this software

What do you dislike about Basecamp?

It has slightly expensive prices for small business that start in their growing processes, however it is worth it for the price for which it is paid. It would also be a good integration with billing for other CRM products so it would be easier to tell everything at hand. In other words it works well and has good tools for good project management and team communication so I don't have any more negtive ideas about this product.

What problems is Basecamp solving and how is that benefiting you?

The time it took us manually to manage all the paperwork to manage an extensive project has been drastically reduced thanks to Basecamp, positively helping my work team and myself allowing us to simultaneously coordinate when excuting a project. In addition to this, it possible to upload storage manager, saving costs and summarizing all our work in one.

Small Business (50 or fewer emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
Maria Silver P. avatar
Maria Silver P.
Focus On Motherhood Facilitator/Childbirth Educator
Share
"Basecamp use"
What do you like best about Basecamp?

The ease of working together with a team is improved by the features of basecamp.

What do you dislike about Basecamp?

Nothing sticks out to me as a flaw with basecamp.

What problems is Basecamp solving and how is that benefiting you?

It's easy to see where each user is at during a shared project.

Mid Market (51-1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp is user friendly and nice to navigate "
What do you like best about Basecamp?

I like that basecamp links to our emails for reminders and alerts.

What do you dislike about Basecamp?

I don’t like that my basecamp 2 is an option for me because it gets confusing now that I’m using basecamp 3 more.

What problems is Basecamp solving and how is that benefiting you?

Using the to do lists helps keep everyone on track and organized. It helps because emails can get lost in the mix.

Enterprise (> 1000 emp.)
Oct 01, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Makes communicating with offices nationwide the best"
What do you like best about Basecamp?

Basecamps ability to store files, instant message/ping colleagues as well as solicit feedback is great as it is held in one central area. Cuts down on email communication significantly.

What do you dislike about Basecamp?

Sometimes it feels like when organizing, files can get buried or require a lot of clicks to get where you want to go.

What problems is Basecamp solving and how is that benefiting you?

Mass email and communication between Home office and local offices nationwide.

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
5.0
Wendy J. avatar
Wendy J.
Interior Designer
Share
"Amazing way to keep your team updated"
What do you like best about Basecamp?

This software really helps get things done in a timely manner. Everyone knows what the others are doing and what else needs to be addressed. AND you can make a podcast. Thats a big deal right now. This software is an amazing way to help each other get the job done

What do you dislike about Basecamp?

I could not see anything that I didn't like.

What problems is Basecamp solving and how is that benefiting you?

Basecamp solves the issues of not knowing what part of a project is incomplete and what part needs more attention. Everytime I go on it I find something new and some really helpful suggestions

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"The Experience "
What do you like best about Basecamp?

This is a high performance company I love the return time

What do you dislike about Basecamp?

I love you and everything I like the company

What problems is Basecamp solving and how is that benefiting you?

They are helping my business expand

Small Business (50 or fewer emp.)
Sep 29, 2019
 Source
Overall Rating:
5.0
Mike  F. avatar
Mike F.
Manufacturing Consultant
Share
"Intuitive, no training required"
What do you like best about Basecamp?

I really like the ease of use that this tool has. Practically no more experience or tutorials are needed to learn how to use it. The internal chat is a great advantage. It is also an excellent option that allows teamwork and solve management problems quickly. I really quite like this software. I was originally looking at replacing this at a prospect who was using basecamp with teams but I have to admit that the software is fast, efficient and easy to use. There doesn't look like there is a Gantt chart functionality or ability to cost projects but the timeline and campfire sessions are pretty cool and not really available in Teams. I also like the automatic check in's. The sorting and searching features are great and it works better Teams to assign groups of people tasks. I would think that this software is excellent for a small business with a team of 5-8 people.

What do you dislike about Basecamp?

I don't think this is software for large or enterprise organizations. Companies of this size will have more formal project management tools, like Office. Basecamp seems to isolate the team from the rest of the organization and would not provide the visibility required for upper management. It wasn't easy to find information on the internet about this product (tips, tricks, how I setup projects, etc.) but it wasn't difficult to figure out either. I would think training a large organization to build consistent usage of the software would be hard.

What problems is Basecamp solving and how is that benefiting you?

Create project management, tasks, to-do's and conversations in particular if you don't have or want to purchase a $15/month office software for everyone.

Small Business (50 or fewer emp.)
Sep 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Keeps Everyone in the Loop"
What do you like best about Basecamp?

How often have you heard the phrase that the left hand doesn't know what the right hand is doing? Basecamp helps to ensure that you know the status of what your team members are working on and keeps every team member on track.

What do you dislike about Basecamp?

It's hardly something I "dislike" but because they offer so many features you'll want to spend a little time familiarizing yourself with them.

What problems is Basecamp solving and how is that benefiting you?

It used to be very time consuming to try and obtain status updates from other team members. With Basecamp keeping track of where everyone is on their assigned projects has never been easier!

Small Business (50 or fewer emp.)
Sep 28, 2019
 Source
Overall Rating:
5.0
Katherine A. avatar
Katherine A.
Web Content Developer, Seo Copywriting
Share
"Basecamp Rules"
What do you like best about Basecamp?

I've been using Basecamp for about ten years. The interface is easy and so clear. I can move tasks around and track them on a calendar. I've tried other project management tools and this one is the best so far.

What do you dislike about Basecamp?

It's not Basecamp's fault, but getting client buy-in to use the tool can be difficult.

What problems is Basecamp solving and how is that benefiting you?

I mostly work on developing content for websites. It's so easy to tag a client, a graphic designer, a photographer and keep everyone on the same page.

Mid Market (51-1000 emp.)
Sep 28, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very practical and simple."
What do you like best about Basecamp?

I use Basecamp to manage my teams daily activities, one of the biggest positives is the app. I can be sitting in a meeting and assigned to-do to my team one my phone.

What do you dislike about Basecamp?

They have a hill chart function that can be activated by lining up to-dos or milestones in order. I find it difficult to get everything lined up to actually tracked how a project is progressing.

What problems is Basecamp solving and how is that benefiting you?

One mode of communication is the biggest problem Basecamp solves for me. Between the campfire chat function, the message board and the automated update emails I can eliminate the needs for multiple systems such as Skype, Email and a to-do list.

Enterprise (> 1000 emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
Katelyn R. avatar
Katelyn R.
Licensed Realtor
Share
"Great for big teams with projects!"
What do you like best about Basecamp?

I really like everything about basecamp. I've used it for a few different jobs before and its great how you can communicate to everyone or someone privately. I also enjoy how you can submit project files through there or directly make a document on there!

What do you dislike about Basecamp?

The only thing I dislike is that you can comment on literally everything so sometimes its hard to figure out where people are talking or what they are commenting on or referring to when they tell you to fix something on there.

What problems is Basecamp solving and how is that benefiting you?

Basecamp benefits bigger companies. I've used it for the real estate and photography industry and there were different benefits I realized in both. In one it was great for team communication and sharing new accomplishments and for the other it was a easy platform to submit all of our work to our managers for review and pick up events.

Small Business (50 or fewer emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp has helped me so much in my day to day"
What do you like best about Basecamp?

The ability to write out my to do lists in a quick fashion. Also it is helpful to have the visual representation of my workload, too.

What do you dislike about Basecamp?

I don't love the lack of more in-depth project management options. Such as a gantt chart, or the ability to run recurring tasks.

What problems is Basecamp solving and how is that benefiting you?

I am definitely solving the problem of forgetting important tasks, as well as tracking the progress of big projects. The one major benefit I have found is the option to add clients to certain boards and projects. This has improved my client communication, too.

Small Business (50 or fewer emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Internal Commincation Tool"
What do you like best about Basecamp?

The boosting feature is my favorite part.

What do you dislike about Basecamp?

I wish there were more emojis available.

What problems is Basecamp solving and how is that benefiting you?

Working in an agency comes with a lot of departmental back and forth. Basecamp helps our agency save time by getting all the information out to each team member without having to schedule a meeting. It's also nice to have all our account information saved in one spot, rather than hunting down old email chains, etc.

Small Business (50 or fewer emp.)
Sep 27, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"A great way to stay connected with a big staff!"
What do you like best about Basecamp?

All of your work stays in one place. Instead of sending out a mass email, I can use the campfire feature and ask my question among my coworkers.

What do you dislike about Basecamp?

It was a little difficult to navigate at first but became easier with time.

What problems is Basecamp solving and how is that benefiting you?

Communication. Basecamp makes it easier to get to the point with the people you need to communicate with. Instead of it being muddled through countless emails, you can keep it all in one spot.

Enterprise (> 1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
Rob A. avatar
Rob A.
Marketing Coordinator
Share
"Essential Communication "
What do you like best about Basecamp?

This app has become an everyday practice to communication between my co-workers and even my media vendor. Recently we also started using Basecamp as a task tracker and it's amazingly useful. Gone are the days of work documents or notebooks with scribbles and notes that we all forget about. This is an everyday organization tool for all the projects going on.

What do you dislike about Basecamp?

So far I have not found things I don't enjoy about the platform. The only thing I wish they didn't change was the logo recently lol. But that is minor.

What problems is Basecamp solving and how is that benefiting you?

Communication between co-workers, open dialogue and personal task management.

Small Business (50 or fewer emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp Review"
What do you like best about Basecamp?

I like that I have access to everyone's projects. As a production manager I need to be able to access all project art and notes that pertain to the order

What do you dislike about Basecamp?

The search button is not always easy with recognizing code titles (IE : KK1234567)

What problems is Basecamp solving and how is that benefiting you?

We are able to solve many communication issues and have made it easier for everyone to have access on one platform.

Mid Market (51-1000 emp.)
Sep 26, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Basecamp for Employees"
What do you like best about Basecamp?

Basecamp provides employees tools for success.

What do you dislike about Basecamp?

Everything is great, great tools for new hires.

What problems is Basecamp solving and how is that benefiting you?

There are no problems. I have use it for employee information.