Unclaimed: Are you working at Basecamp?
Basecamp Reviews: 4.1/5 — Solid Choice
Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Basecamp Pros and Cons
- Excellent for schedule and to-do list management
- Automatic check-ins and group chat for remote work
- Helpful message board
- Useful for finding crucial documents
- Easy and customizable environment
- Requires third-party integration for time tracking
- Features need to be a bit more flexible to achieve better functionality
Compare Basecamp with other popular tools in the same category.
I love that it notifies everyone involved that a message is on the message board. We use it at my job for updates
At the moment everything works fine. I wouldnt say I dislike anything yet
The problems we have is we use Gmail a alot and sometimes important updates get lost in everyday mail. Basecamp is easier to navigate
I like how easy it is to talk to your team working on different projects and being able to keep everything straight and not confusing anyone by stuff getting mixed together!
I don't like how the product doesn't look like a finished product. The layout seems very basic.
We were able to get all of our projects organized, and it kept things from getting lost and forgotten about. We were also able to hold everyone accountable for what they said they were going to do.
I love that you can easily sort by team and by project and display tiles to quickly navigate to the correct area.
I wish there was a way to rearrange the homepage instead of alphabetically, to show projects/teams last worked on/with.
It has made navigating the many projects in our organization much easier for everyone involved.
I love that Basecamp keeps client and project communication all in one place.
I wish that there was a CRM component so that client information or notes could be stored.
I hated that client requests or project details could get lost in email. And my clients weren't keeping track of their tasks and to-dos on projects. Basecamp helps us both schedule and assign tasks as needed.
Allows for an unlimited number of users. Top-notch on tracking task and project progress. Allows for communication with project teams.
No embarrassment.I like how collaborative it is.
File storage and sharing. Creating tasks and assigning them. Setting notifications and reminders.
Allows for integration with various third-party applications for synchronization and backup. Allows for better organization of work and better results. Offers powerful tracking and analytics features
No anger.Basecamp allows users rk comment on files.
Keeping communication in one secure place. Creation and uploading of documents and files. Setting up schedules and to-dos.
I relish the calendar view. Changes and updates by team members are real-time. Has the ability to create templates.
No hate at all. fairest to always keep us on track.
Tracking work progress. Organizing contacts, people and be able to delegate tasks. Instant messaging.
Helps you to stay organized no matter where you are. Helps you to stay informed to know when a task is either updated or completed. Intuitive interface for organising tasks.
I love it. We are able to easily add and edit tasks.
Improving habits. Getting reminders on time. Setting up deadlines with goals.
Simplicity.new users can just into it once the download it. Integration. It works excellent with other applications like slack. Keeps all communications in one place.
No hate.It works perfect when sharing files with colleagues.
Sharing files with team members. Tracking progress and deadlines. Chatting and discussion.
Minimizes mental load because you do not have to remember anything. Tackles to-do list with ease. Helps us to stay organized no matter where we are.
No disapproval. Helps to visualize our tasks effectively.
Assigning tasks. Improving habit features. Getting reminders on time.
The way it allows everyone to contribute to shared resources and maintain the entire organization's repository which is easy to manage.
Nothing, as my title of reviews, says that it's amazing.
Basecamp is been used to manage the Bootcamp for the newbies.
I like the clean interface and UX. It is a helpful tool that allows many people to collaborate on the team. I also really enjoy the books that are published by the Basecamp team and how they use their software in their own launches and company.
I wish there were more features incorporated into the software. For example, direct replying to comments on a post would help provide feedback or answer another's particular comment or question.
The problem was that because the software is so simple, certain features were limiting. I like how organized one can be.
When I worked in an agency, we worked with graphic designers and web developers (and so on) from outside the agency, and we could keep on track with every ongoing task with Basecamp. Every client and project had their own folder; we could give access to those who should work on it. Without overloading our email system, we simply checked the tasks in Basecamp, so everyone was kept updated about everything.
Well, it's not Basecamp's fault, though, but in case if you worked with colleagues who weren't as organized as you or always "forgot" to check the tasks, it can cause some troubles and extra tasks to solve. But it's the users' fault; again, I don't think BAsecamp or any other site has the tool to teach people how to use them. :)
Remote work worked so smoothly that I didn't have to check in on my team; just open basecamp and see what has happened in the last few hours.
I know how to use it to insure always being in touch with my customers.
Unable to get support, luckily the system is user friendly.
Can always get up to speed when an old customer contacts me out of the blue.
The interface is sleek and it has easy to use feature that will help any office
Sometimes the desktop app can be a little buggy
Ease of communication and organization of teams in our remote workspace
I really like the way is organized and easy to communicate with your team members.
I would like to have maybe more options for KPI'S Tracking
I have set up different projects where I have an active community and set up the tasks, and communicate what needs to be done.
I like the ability to break down big projects into smaller tasks and the collaboration with other users. It makes it easier to keep track of the progress of large projects.
There is a little bit of a learning curve if you are not familar with prject planning software but other than that it's great.
It solves the problem of miscommunication and sets reasonable expectations for deadlines on major projects. It just makes working with other more seamless.
I'm such a list maker! I love to add my name to a task, assign a date to it, then get an email reminder the day before it's due. And I can assign tasks to my staff too. The reminders help all of us to complete our jobs on time.
You can't sort the projects by categories, only alphabetically.
We use Basecamp to keep track of client jobs and staff tasks. Everyone can see the progress of any job at any time. It makes team communication much easier and keeps the jobs running smoothly through our system to completion.
Basecamp is a very user friendly solution that enables and empowers your team to collaborate and get more done. The transparency of the solution and visibility it offers to ones work helps keep everyone accountable and on track.
The only thing I dislike would be the volume of Hey notifications and the inability to schedule reoccurring to do items.
We are a team spread across multiple teams and office locations. Basecamp allows us to build projects based on our different roles and based on our different customers. Example: make an implementation project for a new service a current customer purchased. It’s such an easy tool that engages each team member needed to complete the task.
The commenting/call out features make it easer for users to correspond and tend to job roles/responsbilties.
There are so many email notificaitons if you don't opt to manage them.
Multi-team projects
We are able to not only share files but see where team members are in the process. This is especially helpful as the marketing group that I am in is spread all over the US. Truly streamlines the whole process and keeps us on the same page much easier than trying to do so via email.
Haven't found a down side yet! The product is very helpful!
We have team members spread over a large geographic area. Base Camp allows us to work on projects together and communicate and share files and feedback easily. I also don't need to request status on certain projects because in Basecamp you can see where someone is in their work timeline.
It is an easily manageable system that is great for communication throughout an entire organization
Haven't come across anything in base camp that I don't like as of yet.
Project management and organization. The todos and messaging system keeps our company on top of daily tasks.
It is very user friendly. I had minimal trainng and I have been able to figure most everything out on my own.
I really don't have any dislikes at this time.
My clients and I are able to store documents there to make sure we are using the most current ones. I have lots of clients so Basecamp helps to give them access to the documents they need without having to give me access to their networks.
Basecamp to me is more like a virtual office. I love that it's a centralized workspace where we can manage our teams with a lot of ease.
Absolutely nothing. I have not encountered any problems so far while using this tool.
It's a perfect solution for monitoring individual tasks by individual team members. It's also a centralized location where all documents and files are managed from. It's pretty amazing software.
I like that all my information about a project or a client could be in the same place. I could file any essential documents, checklist for tasks, communication board, and changelog.
At times Basecamp can be a little confusing, and files can be lost in the mix.
We were solving client management with Basecamp. The benefits we found with Basecamp were that we could quickly check on a client to make sure tasks were getting done and documents were getting filed.
I like project management as well as the tasks organizer of it. I have been using it for last 6 years. Very user friendly that even my clients find it very easy. I also particularly value the versioning history - no record is ever fully lost.
The only thing I don't like is "emojis". Please use animated emojis or gifs so it will be more fun. Unable to leave groups once joined in Pings area. It should have been linked with some attendance management system.
Our business is finding it much easier to coordinate between independent teams on projects, particularly now that so many of us work from home full-time. Assigning items to employees takes less time.
We use BaseCamp throughout the day to keep both our internal team and client projects organized. Our internal team can have access to different parts of projects that the client does not have access to.
It can be difficult to ensure that everyone receives messages about different to-dos. This aspect usually takes training to ensure that it is being done properly.
With BaseCamp, we are trying to keep different groups organized (including clients), assigning regular to-dos that need to be completed and tracked, and updating clients about key aspects of projects.
Basecamp has allowed us to run projects the right way for our marketing agency. We are able to coordinate on internal products, set To-Do tasks, and upload/house files in the cloud. We can also add clients to specific projects, so they can be notified via Basecamp. They can even jump in and comment/upload files as needed. This allows us to keep on track and make sure nothing falls through the cracks.
The price is steep, but we're paying for a premium product that keeps everyone on task.
We're solving internal communication, task assignment, and project tracking challenges. We're also able to track all client communications (instead of relying on a stream of emails getting lost in the shuffle.) This helps us make sure nothing falls through the cracks. As a result we've increased productivity and been able to take on a wealth of projects.
Super easy to use and maintains all your tasks in one location.
Unsure how to remove people from receiving all communications once added to a group.
We are creating a central location for a software implementation project—the benefit of all stakeholders having access to information and tasks viewable to all.
Task scheduling, assigning, setting due time, tagging team members to a task.
A better mobile version is needed, which should be easy to load and work even on a mobile device.
Using the task, assigning a task to a team member, setting a due date for all team members involved in a project. A separate project to involve the client so we could communicate easily with the client.