Unclaimed: Are you working at Basecamp?
Basecamp Reviews: 4.1/5 — Solid Choice
Basecamp has evolved as a project management platform since its launch in 2004 but its mission to help remote teams stay organized, productive, and efficient remains. One new feature that Basecamp recently added is called Basecamp Hill – a visual representation that divides the component of a project into a phase of uncertainty, unknowns, and problem-solving (uphill) and a phase of certainty, confidence, and execution (downhill). This is on top of Basecamp’s core features which include a Message Board, To-dos, Calendar, Documents and Files, Group Chat, and Automated Check-ins. It’s a top-down and bottom-up platform for everyone in a business or organization – from proprietors and C-level executives to project managers and individual team members.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Basecamp Pros and Cons
- Excellent for schedule and to-do list management
- Automatic check-ins and group chat for remote work
- Helpful message board
- Useful for finding crucial documents
- Easy and customizable environment
- Requires third-party integration for time tracking
- Features need to be a bit more flexible to achieve better functionality
Compare Basecamp with other popular tools in the same category.
Using basecamp to share information with a project group was one of the easiest setups we have tried
very limited in what it can do and is a stand alone software
team project sharing
I like the fact that I can host all assets and not have to deal with dropbox
There's really not much to dislike. My only gripe would be that it's a little on the pricey end.
Project organization and contact with the client.
BaseCamp has so many bases covered for team communication, from group blasts to folders for different projects and people. It also has a great visual/graphic interface, which makes it look nice and organized.
Sometimes the email blasts were redundant and overwhelming. It was nice that you could 'star' or 'prioritize' the most important messages, but sometimes I would have 20 emails from a single conversation others were having.
I used Basecamp to communicate across various groups, as we were all geographically separated. It was our marketing team that brought in the program and I loved it. It make project management, work flow organization, communication and job breakdowns way easier.
The communication tools are great for keeping track of what's happening, and the file uploads will help you keep track of latest versions, etc. without having to wonder. The calendar and due date options work as needed, as well as assigning tasks.
It (like any other team/project management tool) will only work as much as your teams will use it. If you're the only one keeping up or communicating, you'll have the usual problems.
Team communications, project management, file management, to do lists, assignments, and more.
I love having the ability to have all project related docs and communication in one place. Communication is key when it comes to the success of a team and basecamp helps make it easy.
The only thing I disliked about basecamp was the price to use it.
I was able to launch a line of purses using Basecamp as our organizational tool. It was nice having everything together in one place. We were able to reference old design images, photos of materials, even marketing assets, all in the related project area on Basecamp.
Ease of use. Feels like social media. Super easy admin.
Landing page is confusing. The alerts are weird but I think there are different settings for these.
Use it for editorial calendar. It is not great for that because getting my staff to use it is not easy and the conversations tend to run long.
Sharing files within the internal team before showing to the client
I am not a fan of Basecamp 3 since you cannot share with the team and hide files from the client. Therefore we went back to Basecamp 2.
It solves the collaboration within a team as well as the client
I like that basecamp is an all in one shop. All you need (chat, filesharing, project management, calendar management) is all in one space
The fact that basecamp, while it is a one stop shop, does not delve into the nitty gritty and specs for each avenue.
Complete project management and team collaboration.
It is very easy to use, and has quick video tutorials if needed.
Nothing, ir has met our expectations and fits the bill.
Basecamp has allowed us to create a virtual chapter for veterans with hearing loss.
I have tried a few different softwares as a marketing manager, and Basecamp is, by far, the best. There are so many tools to help you organize not only your tasks, but different teams and their tasks. You can organize by project, upload files, track progress, and even communicate internally through the application. It is basically 5 different software products in one!
Basecamp tutorials are not the most comprehensive. I had to watch a few different tutorials by other businesses to really learn how it would work for my company.
Basecamp is the one stop shop for any organizers dream! I can track the many items on my to-do list so that I do not forget anything. My boss can also see my progress so that he can plan efficiently and stay up to date with his team without holding meetings. Saves time and energy across the board.
Its integration with GMAIL is the best feature , you can directly reply from basecamp and it shows up in your gmail and vice versa
searching facility is not good , if you want a specific mail its very difficult to search
Before basecamp we were using skype or slack or emails for communicating with customer. The problem was that these did not have interconnection so everyone in the team and even client was not on the same page . using basecamp we post regular updates about project on basecamp and every developer , project manager and client knows about it . We can upload documents and easily start new chains for new conversation / issue.
It's an all-in-one team and client project management tool. The interface and functions are incredibly intuitive and easy to loop clients into.
Sometimes important info gets lost in ping conversations and searching / finding what you're looking for later on can be tough.
It's allowed our small agency, including remote employees, to communicate clearly and keep projects on task. It's also allowed us to loop clients into select basecamp project areas and tasks, streamlining communication and making our work that much more effective and productive.
I like that my team and I are able to share documents easily within our company and with external parties. This product is extremely easy to use and had helped us keep track of our documents and tasks
There isn’t anytbing I don’t like. This is a very good product and I love it
We used basecamp to keep track of our documents and dates. It helped us stay on track and see what our teammates are doing, which helps save a lot of time. We’re also able to share documents very easily with no hassle.
This tool has worked great to manage an internal and external team of 15.
Scheduling is a challenge. Hard to see high-level current project status and progress.
Streamlined communications and eliminated multiple emails and team members out of the loop.
The best features of Basecamp are the easy to read and understand headers and sections. Each section provides descriptive narratives of how to not only use the section but how to implement it within your genre of business. I also like that I can invite clients to view certain areas of the software and at the same time restrict parts that are for internal use only but everything stays in the same project interface. I also like that they included Campfire along with Basecamp for the same monthly price.
There are only a couple of things that I do not like regarding Basecamp. I do not like that I cannot specify the email into address for each of our clients. I also dislike that I have to add employees to each Team and Project individually. I think there should be an area where I can checkmark the Teams and Projects for each employee.
We are using Basecamp to manage our CRM and each clients projects. As clients hire us for jobs, we are able to create a project and keep everything needed for that project in that particular folder. The client has access to their parts as well as employees.
Managing multiple projects at the same time has become very easy with Basecamp. It allows task to be assigned to various team members easily and swiftly. Team members can know what is to be done and when they needed to be done.
Absent of basic finance feautures such as budgeting and accounting. Financial tracking, estimating and spending are also absent
I have been able to continue with projects even when out of country as jobs can easily be assigned to team members
One of the finest tool to manage design works
The UI can be better over time and be more colorful
Managing a big project between different teams made at ease.
The best features in Basecamp live in the notification settings options and the views and layouts. Visibly being able to see a chain of conversation, various threads, while also having the ability to view them in cards or lists and turn off notifications is a blessing. Everyone in my organization works remotely and having a hub for conversations and documents that allows security for private team items while also company-wide projects is much needed.
I really appreciated the older applaud button over the "boost." Mainly because you would get a notification. For items that do no warrant a reply but one that a person still needs to know if everyone on the team saw it the applaud button was very useful. Perhaps a comment reply button instead of an "all reply," alike how Facebook does not with its comments allowing others to not receive notifications in response to one person's comment in the thread.
Basecamp makes working remotely easy. Once you dive in you can have conversations and feel as though you are "in the office" without the side conversations and unproductively that in-person offices host. I used to receive a slew of emails which were hard to dig through. If used properly Basecamp negates the need for an email and everything has a place that is easy to get to and find.
Being able to share files with a large group of people across the world. Files that we cant email because of size are easily shared.
It has been easy to use with no issues. I dont have any complaints
Being able to share large files and communication with my reps from east to west coast. they easily communicate and share ideas just by using the forum. We post to the forum every day. Our advsors use the forum to speak with a large group easily & to obtain documents at any time of day even if no one is available at the home office.
I love that there are so many nooks and crannies to this! Not only are there areas for chat and holding files, there are questions you can use to schedule check-ins with your team, a wonderfully detailed calendar function, and even an area for to-dos.
It does seem a little complicated to use, but the guides help.
Having one unified area to house files, ideas, and chatter has helped us keep things in sight and in mind.
Basecamp allows for multiple levels of categorization, so that team members can work at an individual level, but also see how their contributions fit into the larger project. I liked that their homepage has many functions, from storage to checklists, and the archive feature allows for tidiness on the page. By organizing all of my tasks into separate folders, I could easily access the information I needed at any given time that I needed it. This was helpful both in my function as a team member, but also when I delegated work as a team leader. I appreciated Basecamp!
I found their notification system irritating and unhelpful. I ended up just opting out. I it easier to just go into the system and check on my notifications rather than wait for the plethora of emails to flood my inbox.
By using Basecamp, I've been able to keep tabs on the multiple projects I'm involved in. Seeing them up on the screen and being able to create folders and checklists enables me to maneuver easily. I used this system both as a team member but also as a team leader, and I found the to-do list function most helpful. Rather than muddling people's inboxes with emails, I could lay-out every task for my team members to see. It also lessened confusion about who was responsible for what because Basecamp made that very clear.
Ease of use. Basecamp is very user friendly. I am able to keep up to date with my team members as individuals or as a group. It's great that we are able to break away from a group message that reaches the entire team if the content of the messages we need to send only pertains to one or two people. This keeps our chat logs clean and organized. I love it!
I have not come across anything I dislike about Basecamp. It's a great business tool for interactions between team members, especially if the team is spread around rather than being in one building. Our team is in multiple states and it's nice to be able to see what each of us is doing at any given time.
Time. Basecamp saves us so much time. Better focus. We are able to focus on important business matters rather than what each team member is doing or needs to get done. We can see what each team member posts and we are able to access team chats and tasks whenever we want.
It makes communicating with your team effortless. Its also helpful when delegating tasks to employees.
It might sound petty but it's not very visually pleasing. I would like to be able to choose different themes.
It has been a Godsend in regards to time management. Its a lot easier to keep up with project deadlines.
The ability to collaborate, chst, assign tasks, and link documents and activities to project task lists is great. It really transomed hoe my organization coordinated and managed projects.
Base camp is constantly making updates - oftentimes these are helpful, but it happens so frequently I felt like my team was getting confused and frustrated as they were very new to this type of system.
Assigning tasks and looking across projects and teams to manage our workloads was a huge benefit. Also great for maintaining institutional knowledge as many staff were temporary. We relied on email before, by directing staff to base camp we could have a clear record of activities, documents, and conversations
I love how Basecamp connects all the members of my team remotely, and is able to get everyone on task by providing useful tools that enable cooperation.
There isn't really much to dislike about this software.
Not all members of my team are available to regularly meet in person, and this software has helped us stay connected and work efficiently .
Basecamp is great for managing a variety of projects and programs, assigning individuals to projects, monitoring progress with deadlines.
There are aspects of the interface that could be more intuitive.
I manage a department of 20 different people and use basecamp to assign and monitor everyone's projects. It's also great for storing video, photo, and graphics.
Web based, free form tool. We used it for reporting out our weekly tasks and progress to management.
sometimes text formatting can be a challenge when copy-paste from other sources
team collaboration
I like that Basecamp is much like a social media tool for businesses, teams, leaders, churches, etc. This is a tool that I use on my church team for many different projects and ministry areas. I like how it is simple to use and much like a Facebook site. You can easily make to do lists, chat, post messages, comment, drop files, and so much more. Basecamp makes communication for teams simple and even fun.
I don't have much that I dislike about Basecamp. The website and the mobile app are very easy to use. For someone who is not used to social media or technology it is not very easy to use because they are not used to the features found on Basecamp, so if some simple to use videos could be made to help new users, I think that will be a great addition.
We are solving communication problems and having a central place to share ideas, communicate, and meet. I've realized the benefit of having one platform and tool for communication.
I like that we can save all conversations in a web based environment that we can keep in house with permissions.
There was nothing I disliked about this system.
We solved quite a bit of miscommunication issues.
I like the Automatic checkins where we post our daily updates
I dislike the part where it sends an email at 10:40 in the night .. can be disturbing if I am asleep
we put docs here, so people can colloborate we also put our daily updates