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BigCommerce Logo
BigCommerce
Powerful E-commerce Simplified
4.2

( 495 )

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BigCommerce Reviews & Product Details

BigCommerce Overview
What is BigCommerce?

BigCommerce is a powerful online platform preferred by those just starting out in the eCommerce industry. The scalability of BigCommerce is especially notable, with businesses easily able to scale small stores into major retail hubs that are perfectly tailored and aligned with your overall retail strategy. BigCommerce also offers an extensive selection of themes, features multichannel integrations, access to a wide selection of tools, and can rely on it to deliver comprehensive reports and business insights.

Company BigCommerce Pty. Ltd.
Year founded 2009
Company size 501-1000 employees
Headquarters Austin, Texas, United States
Social Media
BigCommerce Categories on Findstack
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Crevio
Sponsored
5.0

( 1 )

$29.00/month
Crevio is a platform for creators to sell digital products, services, courses and access to other 3rd-... Learn more about Crevio
Ask Questions about BigCommerce
What BigCommerce is best for?
How does BigCommerce compare to Stan Store?
What are the pros and cons of BigCommerce?
BigCommerce Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BigCommerce Pros and Cons
Pros
  • Leading eCommerce platform for SMBs and larger businesses
  • Provides to upload unlimited number of products
  • Very customizable themes
  • 24/7 customer support
  • Seamless store management tools
Cons
  • A bit expensive for those just starting out
  • Themes for customization can be costly
  • Abandoned cart functionality requires additional payment
  • Can have a higher learning curve than some alternatives
  • Becomes increasingly expensive for high-volume selling.
BigCommerce Awards
Findstack 2024 General Badge
BigCommerce Features
Abandoned Cart Recovery
Affiliate Program
CMS Integration
Customer Management
Customer Reviews
Customizable Templates
Discount Management
Email Marketing
Fraud Detection
Gift Cards
Inventory Management
Loyalty Program
Mobile Optimization
Multi-Currency Support
Multi-channel Selling
Multi-language Support
Order Management
POS Integration
Payment Processing
Product Management
Product Recommendations
Reporting & Analytics
Returns Management
SEO Tools
Security Features
Shipping Management
Social Media Integration
Subscriptions Management
Tax Management
Third-party Integrations
BigCommerce Media
BigCommerce video thumbnail
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BigCommerce Screenshots
BigCommerce screenshot 1
BigCommerce screenshot 2
BigCommerce screenshot 3
BigCommerce screenshot 4
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 23, 2025
BigCommerce Logo
495 BigCommerce Reviews
4.2 out of 5
Small Business (50 or fewer emp.)
Nov 27, 2022
 Source
Overall Rating:
5.0
UY
Usman Y.
E Commerce Expert
Share
"Most Trusted and Professional Commerce Solution Platform"
What do you like best about BigCommerce?

BigCommerce is really the best platform that is fit for my business from every side. I really like the dashboard of this platform and how easily I can upload and manage inventory. I am satisfied with the agility and speed that is protecting and growing the sales of my products. Without no limitations, I can control my eCommerce business in a professional way.

What do you dislike about BigCommerce?

I have a lot of years of experience in the eCommerce business and I am honestly speaking that I never found such a great and easy platform without any cons and issues. For me there is no such a thing in the BigCommerce platform that can be disliked. All options and features are perfect.

What problems is BigCommerce solving and how is that benefiting you?

I have solved the all issues of my eCommerce business using BigCommerce. Because now I feel so easy to add and manage products using this platform. I can create simple, variable, and downloadable products within a few clicks.

Small Business (50 or fewer emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great online selling platform"
What do you like best about BigCommerce?

The simplicity and ease of use make Big Commerce the best in my opinion.

What do you dislike about BigCommerce?

I do not feel there are any downsides to Big Commerce.

What problems is BigCommerce solving and how is that benefiting you?

I can easily list new items and place them on my website, Ebay, Amazon and Facebook Marketplace.

Small Business (50 or fewer emp.)
Nov 09, 2022
 Source
Overall Rating:
5.0
AZ
Austin Z.
Marketing Manager
Share
"A software platform that can handle your large or small business"
What do you like best about BigCommerce?

Support from day one has been really good. They answer the phone, emails and live chat quickly. I can't say the same for some of their competitors. Feature-rich with good reliability.

What do you dislike about BigCommerce?

I believe that some features that should be included are not there. We wanted to offer more variants than the product page would allow and there was no way for a developer or an app to make the limit higher. We had to change our product strategy to work around this. Some more flexibility would be nice from time to time.

What problems is BigCommerce solving and how is that benefiting you?

They offered a platform that supported us with good customer service, reliability and growth potential. Many features that are a cost option on other platforms are included with big commerce.

Small Business (50 or fewer emp.)
Oct 05, 2022
 Source
Overall Rating:
5.0
KM
Kyle M.
Marketing Consultant
Share
"Excellent eCommerce Platform for Businesses of All Sizes"
What do you like best about BigCommerce?

BigCommerce has a lot of great features out of the box, however, if you need something beyond the main platform's capabilities, there are lots of third-party apps (extensions) that can help customize the experience to meet your needs.

What do you dislike about BigCommerce?

The plan can be quite expensive, especially for small businesses. I might consider sacrificing some unused features for a lower plan price if it was an option. There is also a bug in the code that they have not been able to fix regarding customer street addresses. This seems like something they should be capable of fixing.

What problems is BigCommerce solving and how is that benefiting you?

We needed a reliable and easy-to-use ecommerce platform that met our needs for content marketing, store size, order management, and website functionality. BigCommerce has been a good partner to deal with.

Small Business (50 or fewer emp.)
Sep 07, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Industry Favorite"
What do you like best about BigCommerce?

It functions perfectly alongside the parameters set in industries such as firearms and cbd.

What do you dislike about BigCommerce?

Not as customizable or easy to use like shopify.

What problems is BigCommerce solving and how is that benefiting you?

Allowing to sell tactical gear and excelling in filtering and optimization.

Small Business (50 or fewer emp.)
Sep 02, 2022
 Source
Overall Rating:
5.0
JF
Josh F.
Lead Web/Ux Designer, Lead Marketing Director
Share
"Great ecommerce platform out of the box."
What do you like best about BigCommerce?

Our company migrated from a woocommerce store to our new BigCommerce store. The sidebar cart and checkout page plus easy integrations with our fulfillment are some of our favorite aspects.

What do you dislike about BigCommerce?

It could use a WYSIWYG update. Some of the items on the page builder needed to be styled through CSS. Also the ability to create different layouts based on desktop or mobile would be great.

What problems is BigCommerce solving and how is that benefiting you?

BigCommerce is making our UX way better than it was before. We have seen an increase in our conversion rate since switching over, which has been huge for our business.

Small Business (50 or fewer emp.)
Aug 31, 2022
 Source
Overall Rating:
5.0
RT
Rick T.
B
Share
"Big Commerce review by Rick"
What do you like best about BigCommerce?

Ease of imputing data and pictures of products.

What do you dislike about BigCommerce?

Site software was developed by Australians that took it to the USA and now charge fees in US dollars.

What problems is BigCommerce solving and how is that benefiting you?

Big commerce has helped us become a nation wide distributor to our customer base of small to medium size retailers.

Small Business (50 or fewer emp.)
Aug 16, 2022
 Source
Overall Rating:
5.0
HB
Heather B.
Customer Relations Business Manager
Share
"Great e-Commerce platform that you can trust and rely on"
What do you like best about BigCommerce?

The ease of seeing all information for orders. The status updates per order. The Apps that are available to integrate

What do you dislike about BigCommerce?

Subscription frequencies and not able to customize the time frames. Not able to make all updates for subscriptions. We have had many subscribers cancel through the website and set up over the phone with us through Quickbooks as it is easier to manage and update. Promotions and Sales can be a struggle as we have had to create separate item listings to ensure codes or discounts are appropriately placed against the items

What problems is BigCommerce solving and how is that benefiting you?

The ease of order processing and automation. The percentage of manual work has decreased.

Small Business (50 or fewer emp.)
Aug 07, 2022
 Source
Overall Rating:
5.0
Bruce L. avatar
Bruce L.
President
Share
"Very Happy with BigCommerce"
What do you like best about BigCommerce?

Ease of use. It is very easy to pick up and understand the "Logic" of the software

What do you dislike about BigCommerce?

There is nothing to dislike. If I have an issue with BigCommerce I can quickly and easily get support on the phone; they are very helpful and have always been able to help me.

What problems is BigCommerce solving and how is that benefiting you?

Solving problems was never an issue with my old eCommerce website; it was built in 1997 and was outdated. The benefits of an updated website and eCommerce platform are too numerous to list. Let's say that having technology that was built in the last few years makes everything better in the eCommerce world

Small Business (50 or fewer emp.)
Aug 05, 2022
 Source
Overall Rating:
5.0
WW
William W.
Marketing
Share
"Ecommerce Storefront"
What do you like best about BigCommerce?

BigCommerce has been a crucial tool in our company's growth. We have a very strong online presence and it is steadily growing. In 3 years, we have grown substantially and a lot of the growth can be credited to the platform that keeps us running.

What do you dislike about BigCommerce?

The cost of BigCommerce is a bit overwhelming. It is certainly a justified cost, however, it is a very big investment, especially as the business grows with the number of orders and sales volume.

What problems is BigCommerce solving and how is that benefiting you?

We needed an ecommerce platform solution that would grow with our business and give us the tools to succeed. BigCommerce met our expectations and continues to grow and develop.