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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5

( 286 )

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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Bigin by Zoho CRM Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 25, 2025
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
Martin L. avatar
Martin L.
Managing Director
Share
"Excellent sales focussed CRM"
What do you like best about Bigin by Zoho CRM?

Excellent sales focussed CRM and great it integrates with Zoho.

What do you dislike about Bigin by Zoho CRM?

Can't reorder pipelines, just the stages within a pipeline

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Sales focussed CRM without being overwhelming for sales

Small Business (50 or fewer emp.)
Sep 02, 2022
 Source
Overall Rating:
5.0
Ray B. avatar
Ray B.
Ceo & Founder, Publisher / Producer
Share
"Excellent Features & Integrations"
What do you like best about Bigin by Zoho CRM?

I like that it keeps track of my contacts automatically by based on certain criteria in Zapier integration which integrates with other business solutions I use.

What do you dislike about Bigin by Zoho CRM?

Some of the interface can be a little confusing, and not all of it is really needed by me. I'd like to see a few more features I can actually use and for the ones that just clutter things up to be removed.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

managing contacts on auto pilot. contacts that get entered into our website polls automatically get synced to Bigin via Zapier. as well as the Paid Membership section on our website, syncs with it.

Small Business (50 or fewer emp.)
Aug 23, 2022
 Source
Overall Rating:
5.0
Texonic I. avatar
Texonic I.
Marketing Manager
Share
"Excellent CRM"
What do you like best about Bigin by Zoho CRM?

Bigin is a very simple and uncomplicated CRM for SMB and SME verticals.

What do you dislike about Bigin by Zoho CRM?

Should get a few more options in the Express Edition with respect to creating workflows and profiles.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

This is helping in creating the sales funnel and following up till the deal is closed.

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent Service, easy to use."
What do you like best about Bigin by Zoho CRM?

Ease of use and simplicity that allows utilisation of features.

What do you dislike about Bigin by Zoho CRM?

For specific users this is a good service and may not be useful for heavy users.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Providing simple to use and implement service

Small Business (50 or fewer emp.)
Aug 19, 2022
 Source
Overall Rating:
5.0
Ritesh G. avatar
Ritesh G.
Senior Product Manager, South Asia
Share
"Happy with Zoho Bigin!!"
What do you like best about Bigin by Zoho CRM?

Zoho Bigin is one of the smart tool to manage your business leads. It helps manage our leads more efficiently thereby increasing the potential to convert the lead.

What do you dislike about Bigin by Zoho CRM?

We have not experienced anything sofar that we dislike about the feature. Unless we get it expericed for a longer period. We will keep posting the reviews perodically.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is helping to overcome the challenges of following up with the customers.

Small Business (50 or fewer emp.)
Aug 02, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great CRM"
What do you like best about Bigin by Zoho CRM?

The end user experience. Very intuitive.

What do you dislike about Bigin by Zoho CRM?

Uploading from legacy platforms can be challenging.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Connect with clients, tasks, and projects faster.

Small Business (50 or fewer emp.)
Jul 29, 2022
 Source
Overall Rating:
5.0
FR
Francisco R.
Empresario
Share
"Gran CRM"
What do you like best about Bigin by Zoho CRM?

Facilita mucho mi trabajo, la organizacion de mis ventas y sus automatizaciones facilitan mi comunicacion con mis clientes.

What do you dislike about Bigin by Zoho CRM?

Me gustaría que tuviera mas formularios.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Tengo un mucho mejor control de mis clientes, ventas y sus automatizaciones me ahorran trabajo y control

Small Business (50 or fewer emp.)
Jul 26, 2022
 Source
Overall Rating:
5.0
RS
Ramninder S.
Ceo
Share
"Good CRM"
What do you like best about Bigin by Zoho CRM?

I like the sales pipeline and tracking process. The best thing is you can overlook all the activities. Bigin is very helpful for startups and I recommend this highly to use.

What do you dislike about Bigin by Zoho CRM?

I want to suggest developers you can work on the automation part. Lead automation is required and with the automation, you can beat any software in the marketplace.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Bigin is solving my sales tracking problems. Now I can directly see who is working on which lead and what is the current activity. I can assign tasks automatially. Support to the customers is also very easy on CRM

Small Business (50 or fewer emp.)
Jul 19, 2022
 Source
Overall Rating:
5.0
Gheorghe S. avatar
Gheorghe S.
Managing Partner
Share
"Zoho Bigin usability"
What do you like best about Bigin by Zoho CRM?

It is very easy to use and useful for controlling the workflow for sale.

What do you dislike about Bigin by Zoho CRM?

Integration are not fully under control of admin users.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Control sales workflow

Small Business (50 or fewer emp.)
Jul 11, 2022
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Bigin is what an early stage startup needs!"
What do you like best about Bigin by Zoho CRM?

Perfectly handling and closing leads couldn’t have been easier, a smart tool with best price in the market.

What do you dislike about Bigin by Zoho CRM?

I believe adding a dashboard would be more efficient.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Managing leads and handling clients, it is helping me to keep on track with my leads and clients' requirements and tickets.