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Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5

( 286 )

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Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
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Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 29, 2025
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Nov 01, 2023
 Source
Overall Rating:
5.0
MJ
Mohammed J.
Founder
Share
"Easy to Use and inexpensive CRM"
What do you like best about Bigin by Zoho CRM?

Inexpensive CRM, that capable of integrating with Zapier and ease of use.

What do you dislike about Bigin by Zoho CRM?

Do not find any negatives, perhaps more features linked to Sales Ordering.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

CRM and Customer Management

Small Business (50 or fewer emp.)
Nov 01, 2023
 Source
Overall Rating:
5.0
Khaled H. avatar
Khaled H.
Director Of Technology
Share
"CRM Simplified, perfect for fresh startups"
What do you like best about Bigin by Zoho CRM?

The simplicity in setup and getting to work, the intuitive interface, great customer support, plugs into our other zoho apps easily

What do you dislike about Bigin by Zoho CRM?

Havent found any downsides yet, but i would like to be able to manage how sales pipeline totals are calculated, to be pulled from a column other than total

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

making CRM usage easy and accessible to small business owners, friendly for beginners also

Small Business (50 or fewer emp.)
Oct 29, 2023
 Source
Overall Rating:
5.0
Jonathan O. avatar
Jonathan O.
Founder
Share
"Ease of use for a great CRM"
What do you like best about Bigin by Zoho CRM?

Begin is easy to use, has great features and works across all devices. It is fearture rich, easily intergrates with my Zoom phone. Our company uses begin on a daily basis and is quickly implemented across the team. Custumer support is on que.

What do you dislike about Bigin by Zoho CRM?

Its hard to answer as the Zoho Plus and begin are targeted to different business classes. So far I have come acrosss nothing that I find annoying

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Ease of information and processes across an international team.

Small Business (50 or fewer emp.)
Oct 23, 2023
 Source
Overall Rating:
5.0
Jazz B. avatar
Jazz B.
Client Support Specialist
Share
"User friendly interface for start up businesses."
What do you like best about Bigin by Zoho CRM?

It has a very simple interface that everyone can easily comprehend. It gives a vibe that you won't mess up often in the values your're putting in and the stages you are currently working on.

What do you dislike about Bigin by Zoho CRM?

There are intergration limitations. Some other marketing apps we're using can not be intregrated two way with this CRM. If that happens to you just try their recommended applications.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Pipelines stages workflow. Automation for reports extraction such as sales pipeline. Also tracking communication thread and easy to note and tag people within the company. J

Small Business (50 or fewer emp.)
Oct 13, 2023
 Source
Overall Rating:
5.0
DA
Danny A.
Founder
Share
"An easy to use pipline focused CRM"
What do you like best about Bigin by Zoho CRM?

It is a simple and easy-to-use CRM. The pipelines make it easy to keep track of our progress in client admissions.

What do you dislike about Bigin by Zoho CRM?

Not too many downsides. I do wish it had a built-in 2 way SMS feature I could link to our Twilio account.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It makes it easy to stay on track with follow-up calls to potential clients and referral sources.

Small Business (50 or fewer emp.)
Oct 02, 2023
 Source
Overall Rating:
5.0
UK
Urh K.
Founder
Share
"Bigin by Zoho - Tailored for Startups' Early Journeys!"
What do you like best about Bigin by Zoho CRM?

As a young startup, standing on the threshold of our business journey, we found Bigin to be tailor-made for our needs. The interface is intuitive and doesn’t come with the often steep learning curve associated with other CRM solutions. It offers just the right balance of functionality and ease of use, making it an excellent fit for startups like ours that are just beginning to find their footing. Honestly, I can't imagine a better software for us at this stage of our journey. While no software is without its hitches, the few areas where Bigin can improve are vastly overshadowed by its benefits. Hence the 9/10 rating. For all the young startups out there seeking a CRM that aligns with their nascent stages, I wholeheartedly recommend giving Bigin by Zoho a try.

What do you dislike about Bigin by Zoho CRM?

Although Bigin by Zoho offers an intuitive interface, I did wish for a bit more customization options to cater to some specific needs we had. It's great for starters, but a few more advanced features would be a cherry on top

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Cost-effectiveness: Many startups operate on a tight budget. Bigin offers an affordable solution without compromising on the essential CRM features. This ensures that even small companies can maintain a competitive edge without straining their finances. Benefit: Saves on operational costs and allows allocation of funds to other crucial business areas. Simplicity: Startups and smaller teams may not have the luxury of a dedicated IT team to manage complex software. Bigin’s intuitive interface ensures that even those with minimal technical proficiency can use the CRM effectively. Benefit: Reduces the time and resources spent on training. Users can get up and running quickly. Lead Management: Tracking leads and ensuring timely follow-ups can be a challenge without a structured system in place. Bigin allows businesses to track, manage, and nurture leads efficiently. Benefit: Improved lead conversion rates and more effective sales pipelines.

Small Business (50 or fewer emp.)
Sep 29, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great CRM!!"
What do you like best about Bigin by Zoho CRM?

User-friendly, useful, and powerful features that integrate seamlessly into my team's everyday workflow. Highly recommended to help you achieve your business objectives.

What do you dislike about Bigin by Zoho CRM?

So far, I'm pleased with with all the features it offers me and my team.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is helps us keep track of our pipeline. Our sales meetings have been more effective since we started working with it.

Small Business (50 or fewer emp.)
Sep 25, 2023
 Source
Overall Rating:
5.0
Gagandeep S. avatar
Gagandeep S.
Director
Share
"Good experience with zoho bigin"
What do you like best about Bigin by Zoho CRM?

Easy to use CRM, Good customer support, ease of implementation, number of features, ease of integration, frequency of use

What do you dislike about Bigin by Zoho CRM?

little costly could be more feasible in terms of pricing

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It solves very major problems like sales data management and sales pipeline management which helped me to get more hold on my customer and do more conversion.

Small Business (50 or fewer emp.)
Sep 21, 2023
 Source
Overall Rating:
5.0
Javier L. avatar
Javier L.
Asesoría En Soluciones De Seguridad
Share
"Muy útil y práctico"
What do you like best about Bigin by Zoho CRM?

Me gusta que puedo dar de alta con mucha facilidad contactos y dar seguimiento a las oportunidades; también me encanta la parte de los Formularios, p´racticamente hace de todo.

What do you dislike about Bigin by Zoho CRM?

Todo muy bien hasta ahora, si surgiera algo se los haré saber.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Puedo consultar mi información desde cualquier lugar con un explorador web, me facilita tener todos los datos de contacto en un solo lugar.

Small Business (50 or fewer emp.)
Sep 19, 2023
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great software"
What do you like best about Bigin by Zoho CRM?

Very easy to set up. Fantastic bit of software that allows me as a small business to track everything thats happening on all of my sites.

What do you dislike about Bigin by Zoho CRM?

Not much i don't like about it however the one concern is project management. Being able to track costs.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Losing information!