Bigin by Zoho CRM background blur
Bigin by Zoho CRM Logo
Bigin by Zoho CRM
Streamlined CRM for Small Teams
4.5
(286)
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Findstack offers objective and comprehensive comparisons to help you find the best software. We may earn a referral fee when you visit a vendor through our links. Learn more

Bigin by Zoho CRM Reviews & Product Details

Bigin by Zoho CRM Overview
What is Bigin by Zoho CRM?

Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.

Company Zoho Corporation
Year founded 2000
Company size 10,001+ employees
Headquarters Chennai, Tamil Nadu
Social Media
Bigin by Zoho CRM Categories on Findstack
Ask Questions about Bigin by Zoho CRM
What Bigin by Zoho CRM is best for?
How does Bigin by Zoho CRM compare to Act!?
What are the pros and cons of Bigin by Zoho CRM?
Bigin by Zoho CRM Product Details
Capabilities
API
Segment
Small Business
Mid Market
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Bigin by Zoho CRM Features
API Access
Appointment Scheduling
Call Logging
Collaboration Tools
Contact Management
Customer Feedback Management
Customer Segmentation
Customer Support Ticketing
Customizable Dashboards
Data Import/Export
Document Management
Email Marketing
Lead Management
Live Chat
Marketing Automation
Mobile Access
Order Management
Product Catalog
Quotes/Proposals
Reporting & Analytics
Role-Based Access Control
Sales Forecasting
Sales Pipeline Management
Social Media Integration
Survey Management
Task Management
Territory Management
Third-party Integrations
User Permissions
Workflow Automation
Bigin by Zoho CRM Media
Bigin by Zoho CRM 0
Bigin by Zoho CRM 1
Bigin by Zoho CRM 2
Bigin by Zoho CRM 3
Bigin by Zoho CRM Screenshots
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: November 14, 2024
Bigin by Zoho CRM Logo
286 Bigin by Zoho CRM Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Feb 23, 2023
 Source
Overall Rating:
5.0
José Luis G. avatar
José Luis G.
Socio Fundador | Broker Inmobiliario
Share
"Bigin el mejor CRM para emprendedores que encontré"
What do you like best about Bigin by Zoho CRM?

Muy sencillo de configurar, como emprendedor encontré todo lo que necesitaba de un CRM

What do you dislike about Bigin by Zoho CRM?

Espero pronto tengan lista la integración con Whatsapp, sé que ya están trabajando en eso

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Gestión de clientes, me permite llevar un seguimiento del flujo o proceso de venta.

Mid Market (51-1000 emp.)
Feb 04, 2023
 Source
Overall Rating:
5.0
Kuba Z. avatar
Kuba Z.
Chief Executive Officer
Share
"Great simple tool for managing customers in small/medium b2b business"
What do you like best about Bigin by Zoho CRM?

Simplicity, it just do the job with basic and super easy to use features.

What do you dislike about Bigin by Zoho CRM?

Not sure, till now didn't find anything that I really dislike.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Easy way to track customers related activities, sales, opportunities and customer satisfaction.

Small Business (50 or fewer emp.)
Jan 30, 2023
 Source
Overall Rating:
5.0
AV
Allan V.
Marketing Consultant
Share
"Easy to set up and a great option for micro business"
What do you like best about Bigin by Zoho CRM?

Pretty easy to set up, and it contains the important objects in a CRM, Clients, contacts, opportunities, and an editable dashboard. I liked the follow-up I got from the customer and sales team.

What do you dislike about Bigin by Zoho CRM?

It and out of box CRM, where you can edit fields, and add workflows the functionality is very limited, this is an excellent CRM if you have a micro or very small business, if you need to upgrade your CRM or add more complex functionality this may not be the best option.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It allows me to have an insight into my sales process, where I can see exactly where every possible prospect is at, it helps me to coordinate the activities needed to move my client forward in my sales funnel. And the most crucial aspect for me is that I have all the KPIs of my business in one single dashboard.

Mid Market (51-1000 emp.)
Jan 05, 2023
 Source
Overall Rating:
5.0
LS
Lanre S.
Ceo
Share
"An awesome experience with Bigin"
What do you like best about Bigin by Zoho CRM?

It's packed with great features and integrates with a host of other Zoho apps

What do you dislike about Bigin by Zoho CRM?

Nothing, it does exactly what i want. I would not change anything

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It helps me manage my customers and sales pipeline effectively

Mid Market (51-1000 emp.)
Dec 26, 2022
 Source
Overall Rating:
5.0
JM
Joshua M.
Ceo
Share
"Great experience so far"
What do you like best about Bigin by Zoho CRM?

Of course, there is no perfect site and system for everyone's needs. One thing I do appreciate is they are willing to tailor their platform to my business needs while providing custom branding.

What do you dislike about Bigin by Zoho CRM?

Since the site offers a lot of tools I wish they had a way of explaining a bit more simple. Once you understand how everything works it is a great company for cloud base software. GREAT SaaS Site for a lot of businesses.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

I mean almost everything keeping things simple for my team. Alot of their tools have almost every bell and whistle someone would need. But this helps with rolling it out to my team in a simple way.

Small Business (50 or fewer emp.)
Dec 08, 2022
 Source
Overall Rating:
5.0
SB
Steve B.
Sales And Marketing
Share
"We've been using it for 4+ weeks and compared to the bigger names, BIGIN is truly for SMB's Like us."
What do you like best about Bigin by Zoho CRM?

Usability is a crucial feature for us, and I've been thrust into deciding on what CRM is best for our users, and so far, for the price (key for anyone), BIGIN has it. Our support questions are typically answered within 24-48 hours, which is on the nonessential items, sooner for pressing questions. I like the email integration, drag-and-drop pipeline stages, web landing forms, social posts, etc. I know others have this, but the GUI is also clean, and it feels better using it. The mobile app also works well, and we haven't had any issues with Android or IOS users. As we grow in size over the next 12-14 months, so will our integration with BIGIN, and I'm happy to spend more with them as this happens!

What do you dislike about Bigin by Zoho CRM?

Nothing stands out that makes me dislike the SaaS, it just does it's thing

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

We have never had a CRM prior, and the ability to connect to our social media, web lead capture forms, etc. this is how it starts...

Small Business (50 or fewer emp.)
Dec 01, 2022
 Source
Overall Rating:
5.0
Shekhar G. avatar
Shekhar G.
Marketing
Share
"perfect CRM software for the startup or the small size team."
What do you like best about Bigin by Zoho CRM?

I have been using this CRM platform for the last 30 days, and it's an excellent CRM platform for startups. I am delighted and suggest to all startups that before moving towards the standard plans, please use the free program, which includes all features.

What do you dislike about Bigin by Zoho CRM?

I don't think so there is as dislike function because everything is customized or you can customize your own. Only the social media platform should increase to get in touch with client.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

The Deal section which is moving from stage to stage give you exactly overview of your deals. and pipeline section show you the exact revenue of the product base revenue.

Small Business (50 or fewer emp.)
Nov 29, 2022
 Source
Overall Rating:
5.0
SA
Systems A.
Administrador
Share
"Crecimiento continuo"
What do you like best about Bigin by Zoho CRM?

todo lo que permite hacer es genial, principalmente me gusta las diferentes formas en que puedo personalizar campos y diseños de la pagina, ademas de los filtros

What do you dislike about Bigin by Zoho CRM?

no hay nada tan bueno que no se pueda mejorar, quiza ampliar las integraciones, aunque tiene de sobra, es complejo encontrar defectos a algo que es tan completo

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

la gestion de clientes, cierre de tratos, administracion de la empresa, gestion de grupos de trabajo, vendedores, lideres, administradores y en general resuelve mas de lo que esperaba

Small Business (50 or fewer emp.)
Nov 24, 2022
 Source
Overall Rating:
5.0
VG
Vishal Kumar G.
Founder Director
Share
"BIgin CRM perfect for SME"
What do you like best about Bigin by Zoho CRM?

I evaluated 4 industry leading CRMs...finally settled on BIGIN. Visually it's designed to be neat and clean...basically easy on the eye. And it's focused on pipeline. Both these features are exactly what an SME like us needs. Needless to say, it's priced very reasonably too. Cheers to team BIGIN !!

What do you dislike about Bigin by Zoho CRM?

There is nothing till now that I didn't like

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Tracking leads through the pipeline

Small Business (50 or fewer emp.)
Nov 17, 2022
 Source
Overall Rating:
5.0
MM
May M.
Marketing Executive
Share
"Very easy inegration & user friendly workflows"
What do you like best about Bigin by Zoho CRM?

The webinar was helpful & it was great that it was sent to me in a recorded version since I had to miss the live version. I also like the workflow version being as simple as it is.

What do you dislike about Bigin by Zoho CRM?

so far i see no downsides or difficulties with Bigin. I hope that as it goes on it'll continue to deliver an easy, seamless service.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

We needed a way to organise and influx of customers during our onboarding process, and then a way to keep tabs on where each person was in their application/customer journey. Bigin helps to automate the process through workflows, and to organise the clients in easy to access files where each person is tagged and has all their information saved.

Small Business (50 or fewer emp.)
Nov 10, 2022
 Source
Overall Rating:
5.0
RM
Rocio M.
Direct Selling Brand Representative
Share
"Excellent CRM application"
What do you like best about Bigin by Zoho CRM?

Very easy to use and easily adapts to your sales process. You can relate almost everything to yes to give you a 360 degree view of your process. An event process (deal) relate it to customers, products, tasks, notes, events, etc. Its mobile application allows you to really do many things, it is not only visualization. It has a very easy integration with Gmail to synchronize contacts and events.

What do you dislike about Bigin by Zoho CRM?

More native integrations with other Zoho apps are needed, without the need to use third-party apps. The synchronization of contacts is automatic but every 24 hours. It should also be possible to do so at any time at the request of the user.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Follow-up of the sales process with my clients. That it has everything related so it allows you to have a 360 degree view. Our ability to monitor customer deals has increased.

Small Business (50 or fewer emp.)
Nov 08, 2022
 Source
Overall Rating:
5.0
RC
Renato C.
Ceo
Share
"Best CRM por SMB"
What do you like best about Bigin by Zoho CRM?

software easy to integrate, simple to use and with many features.

What do you dislike about Bigin by Zoho CRM?

Values could be cheaper for multiple users on the same account

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Trading control with multiple clients

Small Business (50 or fewer emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
PS
Pushpendra S.
Manager
Share
"It's simple & elegant tool."
What do you like best about Bigin by Zoho CRM?

Extremely organised & useful tool for businesses

What do you dislike about Bigin by Zoho CRM?

Call recording is not there & notification for activities not working

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Organisation & Smooth Execution on Leads

Small Business (50 or fewer emp.)
Nov 04, 2022
 Source
Overall Rating:
5.0
SS
Sourav S.
Sales
Share
"Bigin is a very good CRM for small business owners"
What do you like best about Bigin by Zoho CRM?

Seamless UX and pricing is also very good.

What do you dislike about Bigin by Zoho CRM?

Features can be more wide and integrations can be improved.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

It is very affordable and can easily be taught

Small Business (50 or fewer emp.)
Nov 01, 2022
 Source
Overall Rating:
5.0
JC
Jeferson C.
Especialista Em E Commerce
Share
"Experience was amazing."
What do you like best about Bigin by Zoho CRM?

Simplicity to use the platform and the fast implementation to training my team.

What do you dislike about Bigin by Zoho CRM?

Few integrations native. But still works with the almost platforms.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

None.

Small Business (50 or fewer emp.)
Nov 01, 2022
 Source
Overall Rating:
5.0
AM
Ankit M.
Founder
Share
"great experience"
What do you like best about Bigin by Zoho CRM?

pipeline is best thing, simplicity and price is competitive

What do you dislike about Bigin by Zoho CRM?

trail is for 15 days only must be increased

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

obviously crm

Small Business (50 or fewer emp.)
Oct 31, 2022
 Source
Overall Rating:
5.0
SI
Sujith I.
Co Founder
Share
"Best small business CRM"
What do you like best about Bigin by Zoho CRM?

It has almost all the essentials for a small business CRM. Right from deal tracking to contact segmentations to email.

What do you dislike about Bigin by Zoho CRM?

There is literally nothing to dislike Bigin.

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

All the other CRMs were heavily loaded and priced to cater to large business, whereas Bigin perfectly fits the small to medium business requirement.

Small Business (50 or fewer emp.)
Sep 21, 2022
 Source
Overall Rating:
5.0
Muhammad U. avatar
Muhammad U.
Associate Director
Share
"I love Zoho Bigin its fantastic for personal or SME's. #zohobigin"
What do you like best about Bigin by Zoho CRM?

Its so simple to use, the interface is amazing, and pipelines are so easy to make & use. Uploading contacts is a breeze & the integrations with popular platforms is really cool

What do you dislike about Bigin by Zoho CRM?

Nothing yet but need integration with Whatsapp business

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Seamless business through streamlining operational procedures in one place for me or any small SME

Small Business (50 or fewer emp.)
Sep 20, 2022
 Source
Overall Rating:
5.0
AS
Abid S.
Account Director
Share
"BIGIN is the best CRM"
What do you like best about Bigin by Zoho CRM?

Our team is enjoying the Sales Pipelines design of BIGIN. It makes the workflow more effective, and BIGIN makes the tasks easier. IT IS MUCH MORE COST EFFECTIVE THAN the others.

What do you dislike about Bigin by Zoho CRM?

Maybe we can have more filters to segregate the user's view and edit part, although it is a lot compared to what others are offering. Also the task manager can have a calendar like setup which can be dragged and drop for the team members

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

The major problem solved are as follows 1. workflow effectiveness 2. sales performance 3. project tasks and communication among the team. 4. Business can see growth

Small Business (50 or fewer emp.)
Sep 06, 2022
 Source
Overall Rating:
5.0
Martin L. avatar
Martin L.
Managing Director
Share
"Excellent sales focussed CRM"
What do you like best about Bigin by Zoho CRM?

Excellent sales focussed CRM and great it integrates with Zoho.

What do you dislike about Bigin by Zoho CRM?

Can't reorder pipelines, just the stages within a pipeline

What problems is Bigin by Zoho CRM solving and how is that benefiting you?

Sales focussed CRM without being overwhelming for sales

Visit website