Bigin by Zoho CRM Reviews & Product Details

Pretty easy to set up, and it contains the important objects in a CRM, Clients, contacts, opportunities, and an editable dashboard. I liked the follow-up I got from the customer and sales team.

It and out of box CRM, where you can edit fields, and add workflows the functionality is very limited, this is an excellent CRM if you have a micro or very small business, if you need to upgrade your CRM or add more complex functionality this may not be the best option.

It allows me to have an insight into my sales process, where I can see exactly where every possible prospect is at, it helps me to coordinate the activities needed to move my client forward in my sales funnel. And the most crucial aspect for me is that I have all the KPIs of my business in one single dashboard.

It's packed with great features and integrates with a host of other Zoho apps

Nothing, it does exactly what i want. I would not change anything

It helps me manage my customers and sales pipeline effectively

Of course, there is no perfect site and system for everyone's needs. One thing I do appreciate is they are willing to tailor their platform to my business needs while providing custom branding.

Since the site offers a lot of tools I wish they had a way of explaining a bit more simple. Once you understand how everything works it is a great company for cloud base software. GREAT SaaS Site for a lot of businesses.

I mean almost everything keeping things simple for my team. Alot of their tools have almost every bell and whistle someone would need. But this helps with rolling it out to my team in a simple way.

Usability is a crucial feature for us, and I've been thrust into deciding on what CRM is best for our users, and so far, for the price (key for anyone), BIGIN has it. Our support questions are typically answered within 24-48 hours, which is on the nonessential items, sooner for pressing questions. I like the email integration, drag-and-drop pipeline stages, web landing forms, social posts, etc. I know others have this, but the GUI is also clean, and it feels better using it. The mobile app also works well, and we haven't had any issues with Android or IOS users. As we grow in size over the next 12-14 months, so will our integration with BIGIN, and I'm happy to spend more with them as this happens!

Nothing stands out that makes me dislike the SaaS, it just does it's thing

We have never had a CRM prior, and the ability to connect to our social media, web lead capture forms, etc. this is how it starts...

I have been using this CRM platform for the last 30 days, and it's an excellent CRM platform for startups. I am delighted and suggest to all startups that before moving towards the standard plans, please use the free program, which includes all features.

I don't think so there is as dislike function because everything is customized or you can customize your own. Only the social media platform should increase to get in touch with client.

The Deal section which is moving from stage to stage give you exactly overview of your deals. and pipeline section show you the exact revenue of the product base revenue.

todo lo que permite hacer es genial, principalmente me gusta las diferentes formas en que puedo personalizar campos y diseños de la pagina, ademas de los filtros

no hay nada tan bueno que no se pueda mejorar, quiza ampliar las integraciones, aunque tiene de sobra, es complejo encontrar defectos a algo que es tan completo

la gestion de clientes, cierre de tratos, administracion de la empresa, gestion de grupos de trabajo, vendedores, lideres, administradores y en general resuelve mas de lo que esperaba

Easy of use. Excellent Features. Low Cost. Practical interface. Clear interfaece, flexible. Perfecto for little o medium businesses.

A little slow sometimes with the interface.

I have a clear view of my clients opportunities. I can easely followup on them and have detailed report of my sales performance.

I evaluated 4 industry leading CRMs...finally settled on BIGIN. Visually it's designed to be neat and clean...basically easy on the eye. And it's focused on pipeline. Both these features are exactly what an SME like us needs. Needless to say, it's priced very reasonably too. Cheers to team BIGIN !!

There is nothing till now that I didn't like

Tracking leads through the pipeline

The webinar was helpful & it was great that it was sent to me in a recorded version since I had to miss the live version. I also like the workflow version being as simple as it is.

so far i see no downsides or difficulties with Bigin. I hope that as it goes on it'll continue to deliver an easy, seamless service.

We needed a way to organise and influx of customers during our onboarding process, and then a way to keep tabs on where each person was in their application/customer journey. Bigin helps to automate the process through workflows, and to organise the clients in easy to access files where each person is tagged and has all their information saved.

Very easy to use and easily adapts to your sales process. You can relate almost everything to yes to give you a 360 degree view of your process. An event process (deal) relate it to customers, products, tasks, notes, events, etc. Its mobile application allows you to really do many things, it is not only visualization. It has a very easy integration with Gmail to synchronize contacts and events.

More native integrations with other Zoho apps are needed, without the need to use third-party apps. The synchronization of contacts is automatic but every 24 hours. It should also be possible to do so at any time at the request of the user.

Follow-up of the sales process with my clients. That it has everything related so it allows you to have a 360 degree view. Our ability to monitor customer deals has increased.