Bigin by Zoho CRM Reviews: 4.5/5 — Highly Rated
Bigin is well known for being a pipeline-centric CRM built and priced specifically to fit the needs of small businesses. Instead of spreadsheets, it allows small businesses to get started with a CRM easily and swiftly. It’s easy to use, can easily be implemented with no learning curve, and is easy on small business budgets.
| Company | Zoho Corporation |
|---|---|
| Year founded | 2000 |
| Company size | 10,001+ employees |
| Headquarters | Chennai, Tamil Nadu |
| Social Media |
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Bigin by Zoho CRM with other popular tools in the same category.
software easy to integrate, simple to use and with many features.
Values could be cheaper for multiple users on the same account
Trading control with multiple clients
Extremely organised & useful tool for businesses
Call recording is not there & notification for activities not working
Organisation & Smooth Execution on Leads
Seamless UX and pricing is also very good.
Features can be more wide and integrations can be improved.
It is very affordable and can easily be taught
Simplicity to use the platform and the fast implementation to training my team.
Few integrations native. But still works with the almost platforms.
None.
pipeline is best thing, simplicity and price is competitive
trail is for 15 days only must be increased
obviously crm
It has almost all the essentials for a small business CRM. Right from deal tracking to contact segmentations to email.
There is literally nothing to dislike Bigin.
All the other CRMs were heavily loaded and priced to cater to large business, whereas Bigin perfectly fits the small to medium business requirement.
The user interface is very friendly and easy to use.
There are lot of integrations for example zoho book etc. It would help if you were a bit more patient with data export and import.
Easy to manage my workforce.
Its so simple to use, the interface is amazing, and pipelines are so easy to make & use. Uploading contacts is a breeze & the integrations with popular platforms is really cool
Nothing yet but need integration with Whatsapp business
Seamless business through streamlining operational procedures in one place for me or any small SME
Our team is enjoying the Sales Pipelines design of BIGIN. It makes the workflow more effective, and BIGIN makes the tasks easier. IT IS MUCH MORE COST EFFECTIVE THAN the others.
Maybe we can have more filters to segregate the user's view and edit part, although it is a lot compared to what others are offering. Also the task manager can have a calendar like setup which can be dragged and drop for the team members
The major problem solved are as follows 1. workflow effectiveness 2. sales performance 3. project tasks and communication among the team. 4. Business can see growth
Bigin is simple. It doesn't have a lot of the unnecessary bells and whistles that look good but you never end up using. It's a clean, simple, but effective pipeline.
Bigin's downfall is the customer service call center. While they are friendly enough, their heavy accents make it difficult to understand, and they practice that annoying call center tactic of repeating everything you say. It really gets annoying after a few minutes.
Bigin has replaced using spread sheets for me and my team. The work flow is much better and clearer and easier to keep track of verse using a basic spread sheet.
