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BigTime Logo
BigTime
Effortless Time Tracking & Billing
4.5
(1,332)
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BigTime Reviews & Product Details

BigTime Overview
What is BigTime?

BigTime is a cloud-based time tracking and project management software for professional service firms. The platform offers reliable time tracking, invoicing, project management, and reporting. With BigTime, you can easily track billable hours, manage projects and tasks, create professional invoices, and get real-time visibility into project progress and team performance, making it easier to make informed business decisions. Whether you're a consultant, an engineer, or a designer, BigTime is an essential tool that helps you stay organized and productive.

Company BigTime Software, Inc.
Year founded 2002
Company size 51-200 employees
Headquarters Chicago, IL, USA
Social Media
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BigTime Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
BigTime Features
Billing & Invoicing
Budgeting & Forecasting
Client Management
Client Portal
Collaboration Tools
Contract Management
Customizable Dashboards
Document Management
Email Integration
Expense Tracking
Fee Management
Gantt Charts
KPI Tracking
Milestone Tracking
Mobile Access
Notifications & Alerts
Project Accounting
Project Management
Proposal Generation
Rate Management
Reporting & Analytics
Resource Management
Revenue Recognition
Risk Management
Role-Based Permissions
Task Management
Third-party Integrations
Time Tracking
Timesheet Management
Workflow Automation
BigTime Media
BigTime video thumbnail
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BigTime 4
BigTime Screenshots
BigTime screenshot 1
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 24, 2025
BigTime Logo
1,332 BigTime Reviews
4.5 out of 5
Small Business (50 or fewer emp.)
Dec 13, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User Friendly and Highly Customizable"
What do you like best about BigTime?

Big Time works well for us for our detailed timekeeping requirements, detailed invoicing, and expenses. Integration with QuickBooks is not only helpful, but necessary for us, and this aspect saves me a ton of time. I also like the interface- user friendly.

What do you dislike about BigTime?

Some of the reports are a little clunky to customize. Some of the invoicing steps can be cumbersome also. This is an excellent tool for us, but isn't always the most intuitive. I find tricks and buttons all the time that I never noticed before.

What problems is BigTime solving and how is that benefiting you?

This program has helped us streamline our invoicing, timekeeping/payroll, and expenses. Integration with QuickBooks is absolutely necessary for us, and Big Time is the best interface we've found.

Small Business (50 or fewer emp.)
Dec 12, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"User Friendly"
What do you like best about BigTime?

The system is very user friendly and the customer support is quick and easy.

What do you dislike about BigTime?

It is still lacking some basic capabilities such as being able to put multiple projects onto one invoice. Some of my client's get 5-12 separate invoices.

What problems is BigTime solving and how is that benefiting you?

The new invoice approval feature is a tremendous help and time saver!

Small Business (50 or fewer emp.)
Nov 05, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Big Time online Support"
What do you like best about BigTime?

Big Time is always very quick to get online and quickly understand our issues. The responses are typically helpful in resolving the issues we may have.

What do you dislike about BigTime?

Some of the language barriers that exist between the program language and accounting language we are used to. Most of this is quickly overcome

What problems is BigTime solving and how is that benefiting you?

Timekeeping and invoicing. Invoicing is the sinlge largest timesaver. The use of Tasks is helpful in establishing budgets.

Small Business (50 or fewer emp.)
Oct 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Customer Service was very helpful."
What do you like best about BigTime?

We're new to Big Time so I'm still working through all the options. So far, the fact that everyone has to put notes in before they can save is awesome.

What do you dislike about BigTime?

Generating reports seems to be a little difficult unless you know exactly were to look. As a new user, I feel it's not very user friendly.

What problems is BigTime solving and how is that benefiting you?

Accurate time keeping in order to capture more billable time. More billable hours goes directly to our bottom line.

Small Business (50 or fewer emp.)
Sep 27, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Custom Assistance"
What do you like best about BigTime?

Responsive, accommodating and effective

What do you dislike about BigTime?

Would like more options to customize forms

What problems is BigTime solving and how is that benefiting you?

Timekeeping and Invoicing

Small Business (50 or fewer emp.)
Aug 30, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Professional Service Automation"
What do you like best about BigTime?

Nancy was very helpful and new how to help me

What do you dislike about BigTime?

I have not found a feature that I do not like.

What problems is BigTime solving and how is that benefiting you?

Easy to use

Small Business (50 or fewer emp.)
Jul 13, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Big Time Review"
What do you like best about BigTime?

The time tracking and expense tracking against budget is fantastic. The ease of invoicing is also very good.

What do you dislike about BigTime?

Sales tax is not counted against the project budgets-this is actually a big deal and I'm surprised it's not fixed yet. Budget forecasting is non-existent.

What problems is BigTime solving and how is that benefiting you?

It's a good one software solution for time, expense and budget tracking.

Small Business (50 or fewer emp.)
Jul 06, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Bigtime Review"
What do you like best about BigTime?

Thorough, clear and concise interface and set up process, with save us so much time going forward with our bookkeeping!

What do you dislike about BigTime?

I wish bigtime had the same functionality as expensify. We miss the ability to email receipts to the software, please add this function!

What problems is BigTime solving and how is that benefiting you?

Streamlining our invoicing process. So far it's made things so much easier for us!

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"BigTime is a time-saver"
What do you like best about BigTime?

Very good and intuitive tools and navigation

What do you dislike about BigTime?

Reporting can be challenging. There are many reports to choose from and difficult to know which information will show - mostly trial-by-error

What problems is BigTime solving and how is that benefiting you?

Ease of tallying all time reports from all staff

Small Business (50 or fewer emp.)
May 04, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Overall Good"
What do you like best about BigTime?

Training was easy to understand. It was clear how the instructor navigated and clear how she got there towards the beginning.

What do you dislike about BigTime?

Went really quickly towards the end. Really hard to follow.

What problems is BigTime solving and how is that benefiting you?

Time tracking, invoicing and reporting

Mid Market (51-1000 emp.)
Apr 12, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"BT Review"
What do you like best about BigTime?

I like the Accurate Time detail tracking

What do you dislike about BigTime?

I like that Reports are complicated to edit

What problems is BigTime solving and how is that benefiting you?

time accurately tracked

Small Business (50 or fewer emp.)
Apr 03, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Bigtime Looks Like a Very Useful Tool"
What do you like best about BigTime?

I like the comprehensive, but user friendly, setup of this tool. From an administrator's perspective, looks very powerful.

What do you dislike about BigTime?

At this time I don't see anything to dislike. Will need to spend some time with this tool to get a better handle on strengths and weaknesses.

What problems is BigTime solving and how is that benefiting you?

Just now getting started with BigTime. Seems that the greatest benefit will be realized by administrative folks due to the powerful sorting functions available.

Small Business (50 or fewer emp.)
Mar 29, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Migrating to Big Time for professional services firm"
What do you like best about BigTime?

We’ve used other professional services time tracking, billing, project management etc. tools, but my favorite thing about Big Time is that it is much easier to use so far. It focuses on the time/expense tracking aspects for consultants instead of trying to also solve a complex project management tool solution at the same time. It’s easy to use and customize for our needs, and that’s why I like it.

What do you dislike about BigTime?

The UI feels clunky and outdated. Once you get used to it, it’s not a real problem - just aesthetic. The mobile apps are also limited to time/expense entry only.

What problems is BigTime solving and how is that benefiting you?

We are using Big Time to track billable time for professional services projects with dozens of customers. Consultants track their time/expenses in Big Time, and management uses the tool for detailed reporting, invoicing clients, and syncing data with QuickBooks. We use it to run our business, essentially.

Small Business (50 or fewer emp.)
Mar 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Fantastic support & simplifying business needs"
What do you like best about BigTime?

Every tool we need can be found in BigTime. We no longer need 3 or 4 different applications/products to conduct business.

What do you dislike about BigTime?

The onboarding can be a bit strenuous, but it pays off. There is quite a bit to take in due to the fact that BigTime is capable of doing so much, and that takes a commitment of time, but also patience. Luckily their onboarding and support teams are great and very willing to assist with problems and questions.

What problems is BigTime solving and how is that benefiting you?

Simplifying our project management, billing and time tracking into one place has been a huge benefit. Tracking our projects and learning from those results.

Small Business (50 or fewer emp.)
Feb 15, 2018
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Great for what we need."
What do you like best about BigTime?

I like how simple or in-depth it can be depending on what you need. I can easily create expense reports and invoices without having to worry about anything more in-depth, but I can also track things more in-depth if I am required to.

What do you dislike about BigTime?

I can't always figure out how to fix what I need easily and I can't always find answers, either.

What problems is BigTime solving and how is that benefiting you?

Really we just invoice and do time-tracking, but learning about tasks today with Brea and Brannon looks promising for our future.

Small Business (50 or fewer emp.)
Dec 08, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Implementation and use has been smooth so far"
What do you like best about BigTime?

Lot of different reporting features that can also be customized.

What do you dislike about BigTime?

Haven't used enough so far to determine if there's anything that I dislike.

What problems is BigTime solving and how is that benefiting you?

We used a different timer system in the past and as far as employees recording time they are very similar. BigTime allows management to get more detail and reports compared to what we used to have.

Small Business (50 or fewer emp.)
Oct 31, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Easy to use. "
What do you like best about BigTime?

Having all my time in one place and be able to go back and review if needed

What do you dislike about BigTime?

Takes a little bit to get the hang of all of the different options. Has high potential for confusion.

What problems is BigTime solving and how is that benefiting you?

Time tracking is easier

Small Business (50 or fewer emp.)
Oct 24, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"Bigtime"
What do you like best about BigTime?

I like that you are able to track various clients and see what you have done for them.

What do you dislike about BigTime?

I dislike that you have to achieve every client after it is complete. Complete should be the last step. It should automatically change to the next date it is due if you have it under recurring.

What problems is BigTime solving and how is that benefiting you?

We are using this system for billing purposes to see if we are billing customers for a correct amount of time we spend on accounting work or payroll. we are also using this to track our tax client progress and moving it to different spots.

Mid Market (51-1000 emp.)
Oct 03, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"It's pretty solid"
What do you like best about BigTime?

It's easy to use and has a lot of options to choose from.

What do you dislike about BigTime?

It can be kind of clunky to use and hard to get a good full page view.

What problems is BigTime solving and how is that benefiting you?

Efficiency and employee accountability. I'm more cognizant of where I allocate my time throughout the day

Mid Market (51-1000 emp.)
Sep 26, 2017
 Source
Overall Rating:
4.0
AG
Verified Reviewer
Founder
Share
"I've had a positive experience with BigTime. "
What do you like best about BigTime?

It's easy and simple for me to use to track my time.

What do you dislike about BigTime?

It's a bit time consuming to fill out in order to track my time.

What problems is BigTime solving and how is that benefiting you?

Time tracking is much easier for the agency I work for using BigTime.

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