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Buffer Social Media Management Software logo
Buffer
Streamline Your Social Media
4.3
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Buffer Reviews: 4.3/5 — Solid Choice

Buffer Overview
What is Buffer?

Buffer is a social media management platform that lets users schedule, publish, and analyze their social media content. Buffer offers content planning and creation tools and delivers comprehensive social media analytics, while at the same time supporting team collaboration and ensuring better consistency and efficiency for users’ social media strategies.

Company Buffer Inc.
Year founded 2010
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Buffer Categories on Findstack
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Constant Contact
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(5,744)
Starting at $9.99/month
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Buffer Product Details
Capabilities
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Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
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Languages English
Buffer Features
Account warm-ups
Ad account / paid ads data via API
Ad campaign creation / boosting posts
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Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI caption or content generation
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
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Buffer Expert Review

Buffer charges per channel, and its Essentials plan allows exactly one user account. On a five-channel setup that is $25 a month. Adding a sixth channel costs $5 more. Adding a second person means moving to the Team plan, which doubles the per-channel rate across every channel you already have — so the same five channels become $50. A colleague costs five times what a channel costs, and the pricing page does not put those two numbers anywhere near each other.

  • What it is: A social media management tool priced by connected channel rather than by seat.
  • Best for: Solo creators and small brands managing a handful of channels.
  • Pricing: Free for 3 channels; Essentials $5 and Team $10 per channel per month on yearly billing. Verified July 2026.
  • The honest catch: One user on Essentials — the second person doubles your whole bill.

What Is Buffer?

Buffer is a long-standing social scheduling tool, and its commercial model is genuinely unusual: “only pay for the channels you use.” Rather than charging per seat or by post volume, it meters connected channels, letting you add them as you grow and remove them when you don’t.

Buffer’s pricing page showing a free plan for three channels, Essentials at $5 and Team at $10 per channel per month, with a channel stepper and monthly or yearly billing.

A channel stepper on the page lets you set your channel count and watch the price move. Both paid plans include unlimited scheduled posts and unlimited ideas, an AI assistant, advanced analytics, a community inbox, hashtag manager, and first-comment scheduling.

The free plan is unusually generous on breadth and tight on depth: three channels, but only 10 scheduled posts per channel at a time — refillable, so it is a queue depth rather than a monthly cap — plus 100 ideas, one user, and API access.

How Buffer Works

  • Channels are the meter, not seats or posts.
  • The rate is flat per channel — no volume discount at any count.
  • Essentials allows one user account.
  • Team allows unlimited team members at double the channel rate.
  • Yearly billing saves exactly two months.
  • API access on every tier, including free.

Buffer Pricing

Captured from Buffer’s pricing page in July 2026 in US dollars, reading both billing toggles and stepping the channel count.

Plan Per channel, yearly Per channel, monthly Users API
Free $0, up to 3 channels $0 1 1 key, 3,000 req/mo
Essentials $5 $6 1 3 keys, 7,500 req/mo
Team $10 $12 Unlimited 5 keys, 15,000 req/mo
Channels Essentials/mo Essentials/yr Team/mo Team/yr
1 $5 $60 $10 $120
5 $25 $300 $50 $600

Bar chart of what each addition costs on a five-channel Buffer account: $5 for another channel on Essentials, $10 on Team, and $25 to add a second user by moving from Essentials to Team.

What actually decides your cost:

  • The second user is the expensive addition, not the second channel. Essentials permits one user account. Team permits unlimited — but charges double per channel to do it. On five channels that is $25 a month against $50, so bringing in one colleague costs exactly as much as your entire existing subscription. There is no middle option, and no way to add a single extra seat.
  • Channels price perfectly linearly. One channel is $5 on Essentials and five channels are $25; one is $10 on Team and five are $50. No discount arrives at any count, which matters because a normal brand presence spans five to eight channels. Budget your channel count times the rate and you have your bill exactly.
  • “Save 2 months” on yearly billing is precisely true. Essentials is $6 monthly and $60 yearly — twelve months at $6 would be $72, so you save $12, exactly two months. Team is $12 monthly and $120 yearly against $144, saving $24. Both work out to 16.67%, and both claims check out to the cent.
  • The free plan’s limit is queue depth, not monthly volume. Ten scheduled posts per channel, described as “refill anytime” — so it caps how much you can have lined up, not how much you can publish. On three channels that is thirty posts queued. For someone who batches a month of content on a Sunday, it will bind quickly; for someone posting as they go, it may never.
  • API access is on every tier including free. One key and 3,000 requests a month free, three keys and 7,500 on Essentials, five keys and 15,000 on Team. Very few tools at this price expose an API on a free plan at all.
  • Approval workflows require Team. Access levels and content approval workflows only appear on the top tier — which is consistent, since they are meaningless with one user, but it does mean any process requiring sign-off lands you on the doubled rate.

Who Should Use Buffer

  • Solo creators. The clearest case — one person, a few channels, and a bill that scales exactly with what you connect.
  • Small brands with focused presence. Three to five channels on Essentials is $15–$25 a month.
  • Anyone whose channel mix changes. Add and remove channels freely; the price follows.
  • Developers. API access on every plan, including the free one.

It fits poorly for teams, given that the second user doubles the bill; for agencies managing many client brands, where per-channel pricing compounds badly; and for anyone needing approval workflows on a budget.

Honest Pros and Cons

Strengths

  • Pay only for connected channels — a genuinely fair model for narrow presences.
  • Unlimited scheduled posts on both paid plans.
  • A permanently free plan covering three channels.
  • The two-month yearly saving is exactly accurate.
  • API access on every tier, including free.
  • Add and remove channels at will, with the price following.

Limitations

  • One user account on Essentials.
  • The second user doubles the per-channel rate across every channel.
  • No volume discount at any channel count.
  • Approval workflows require the Team plan.
  • The free plan caps queued posts at 10 per channel.
  • Per-channel pricing compounds for multi-brand work.

Buffer Alternatives and How It Compares

  • Later is the visual-first option, strongest on Instagram.
  • SocialBee offers category-based evergreen recycling.
  • Tailwind specialises in Pinterest and Instagram.
  • Zoho Social prices by brand rather than channel, and has dedicated agency tiers.
  • Hootsuite is the enterprise incumbent, at considerably higher cost.
  • Sprout Social targets larger teams with deeper analytics and per-seat pricing.

For a broader survey, browse our social media management directory.

The Verdict

Buffer’s pricing model is the most honest in this category for the person it is built for. Charging per connected channel rather than per seat or per post means a creator with three channels pays for three channels, and can drop one the month they stop using it. Both paid plans include unlimited scheduling, and the free tier covers three channels permanently with API access — something almost nobody else offers at zero. If you are one person managing a focused presence, very little here works against you.

The model turns sharply the moment a second person is involved. Essentials allows exactly one user account, and the only way to add another is the Team plan, which doubles the per-channel rate on every channel you have. A five-channel brand goes from $25 a month to $50 to bring in a colleague — the same increase as adding five more channels. There is no per-seat option and no middle tier, so a two-person team pays the same rate as a twenty-person one, which is generous at the top end and punishing at the bottom. Approval workflows and access levels also live only on Team, so any process requiring sign-off arrives at the doubled price by definition.

Two things worth crediting. The “save 2 months” yearly claim is exactly right — $6 to $60 and $12 to $120, both precisely 16.67%, which is more than several vendors reviewed here this month managed. And the free plan’s limit is worth reading carefully: ten scheduled posts per channel, refillable, is a cap on how much you can queue rather than how much you can publish. If you batch a month of content in one sitting, that will stop you almost immediately; if you post as you go, you may never notice it.

FAQ

How much does Buffer cost?

Captured in July 2026 in US dollars, priced per connected channel. On yearly billing, Essentials is $5 per channel per month ($60 a year per channel) and Team is $10 ($120 a year). On monthly billing those are $6 and $12. A five-channel account costs $25 a month on Essentials or $50 on Team. There is also a permanently free plan covering three channels.

How many users does Buffer allow?

One on the free plan and one on Essentials. The Team plan allows unlimited team members, but charges double per channel — $10 rather than $5 — across every channel on the account. There is no option to add a single extra seat, so a two-person team pays the same per-channel rate as a much larger one.

Does Buffer get cheaper with more channels?

No. The rate is flat at every channel count — $5 per channel on Essentials whether you connect one or ten, and $10 on Team. One channel is $5 and five channels are $25, exactly. That makes the bill trivially predictable, but it also means a broad social presence across eight or more channels costs proportionally more with no volume relief.

Is Buffer’s free plan worth using?

For a light posting schedule, yes. It covers three channels permanently with one user, 100 ideas, the AI assistant, insights, a community inbox, and API access with one key and 3,000 requests a month. The binding limit is ten scheduled posts per channel — a queue depth rather than a monthly cap, refillable as posts go out — which suits posting as you go rather than batching in advance.

What is the difference between Buffer Essentials and Team?

People and process. Both include unlimited scheduled posts, unlimited ideas, the AI assistant, advanced analytics, hashtag manager, and first-comment scheduling. Team adds unlimited team members, access levels, content approval workflows, and a larger API allowance — five keys and 15,000 requests against three and 7,500. It costs double per channel, so the upgrade doubles your whole bill rather than adding a seat fee.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: November 01, 2026
Buffer Social Media Management Software logo
1,002 Buffer Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
May 03, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Pretty good scheduling site overall"
What do you like best about Buffer?

I like that I can schedule for all my sites at the same time. If I want to switch things around it is easy to do. It is also easy to post the same thing for several sites at the same time-- being able to pick and choose which ones I want. I also love the analytics that come with each post that is made.

What do you dislike about Buffer?

I do not like the calendar view for the site. I wish they had a calendar view for all the sites on one. I can look at each one separately but I want an overall view of my upcoming social media, not just on one. I think this would make it a lot easier to see the big picture. I also do not like that Instagram does not post automatically.

What problems is Buffer solving and how is that benefiting you?

It helps me plan a head. Instead of having to set reminders to randomly post I can post a head of time and have it go out the time I want.

Small Business (50 or fewer emp.)
Mar 22, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Useful for social media, but hard to schedule"
What do you like best about Buffer?

ability to schedule long term social media campaigns on stories that we want to push for a few days

What do you dislike about Buffer?

the scheduling is glitchy when working across multiple time zones

What problems is Buffer solving and how is that benefiting you?

we are solving a lack of exposure to our media output, Buffer has allowed us to cut down the amount of effort and automate it

Mid Market (51-1000 emp.)
Jan 27, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer is great! "
What do you like best about Buffer?

I love that I mass schedule tweets then shuffle them up so they aren't redundant. I also like the layout of the platform on the desktop and the simplicity of posting on Instagram with the app. I also like the Pinterest scheduling.

What do you dislike about Buffer?

I dislike the number of queued post limitations and the image download limitations.

What problems is Buffer solving and how is that benefiting you?

Keeping profiles active on a consistent basis to keep our company top of mind in our B2B industry.

Enterprise (> 1000 emp.)
Jan 25, 2017
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Great free social tool"
What do you like best about Buffer?

Very easy to use and schedule. The basic stats are decent too. Nice that it allows automation for multiple platforms.

What do you dislike about Buffer?

The analytics could be more in depth, although I realize the free version doesn't come with in depth analytics.

What problems is Buffer solving and how is that benefiting you?

A social media management tool automate content and measure success.

Small Business (50 or fewer emp.)
Jan 25, 2017
 Source
Overall Rating:
3.5
JT
Jeannie T.
Senior Brand Manager/Account Director
Share
"Good tool to start with"
What do you like best about Buffer?

Easy interface and tools. Aesthetics are good.

What do you dislike about Buffer?

There's no robust reporting tool, would like more graphs and tools to be able to dissect data.

What problems is Buffer solving and how is that benefiting you?

Scheduling posts to different social media platforms within the same platform.

Small Business (50 or fewer emp.)
Jan 24, 2017
 Source
Overall Rating:
3.5
SS
Stepheny S.
Teacher
Share
"Wonderful Tool!"
What do you like best about Buffer?

The ability to schedule posts on multiple platforms, and the ability to do a few for free.

What do you dislike about Buffer?

The limit to the number of free posts you can schedule. I already pay enough for my business.

What problems is Buffer solving and how is that benefiting you?

Less time spent one on one posting to social media

Small Business (50 or fewer emp.)
Dec 15, 2016
 Source
Overall Rating:
3.5
MT
Maylin T.
Founder
Share
"Flexible & Easy to Use"
What do you like best about Buffer?

i really like how Buffer handles posts to Instagram. It could be a hassle due to Instagram's rules about automatic posts, but Buffer makes it a breeze. You can schedule posts in advance and then publish them on a schedule or when you're ready.

What do you dislike about Buffer?

It doesn't warn you if some of your photo will be cut off on instagram. This could be an issue if there's some kind of text going on, and means that if you want to cross post on Twitter & fb, everything must be Insta-friendly.

What problems is Buffer solving and how is that benefiting you?

I've been able to schedule and plan posts in advance. This is helpful to test posting at different times of day to see the number of interactions and also automated so much that I would otherwise have to do manually.

Small Business (50 or fewer emp.)
Nov 18, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Buffer - great for small business!"
What do you like best about Buffer?

Buffer has an extremely easy and straightforward user interface, so it's quick to connect accounts and begin posting and scheduling content in minutes. The best part of Buffer is the analytics available. When you are running social media campaigns, measurement is a key to success, and Buffer's data is always a huge help in decision making.

What do you dislike about Buffer?

I have no complaints about Buffer, it works for us!

What problems is Buffer solving and how is that benefiting you?

Buffer is for the busy small to medium sized business who wants to maintain an active social media presence, bring visitors to your website or content, and make more sales. After using Buffer for over a year, we have benefited in huge ways - we can track clicks and social media interactions, we can drive our audience to specific content, and we can actively grow our audience.

Small Business (50 or fewer emp.)
Nov 11, 2016
 Source
Overall Rating:
3.5
KJ
Kristen J.
Freelance Inbound Marketing Strategist
Share
"Easy to use social media scheduler"
What do you like best about Buffer?

Ease of use is what makes Buffer a popular tool. It's seamless, requires no thought or training, and is a great tool even for the non tech savvy. Customer support is also amazing.

What do you dislike about Buffer?

I'm a person who likes to load up tons of posts, and then shuffle them around manually if I need to match post themes for some reason. If you have a full queue, it can take ages to move multiple posts - unless you just want to send them to the top of the line. Also, while I love being able to see analytics for each post, I really need the ability to see analytics for the account overall at a glance without having to login to other places.

What problems is Buffer solving and how is that benefiting you?

This is the easiest social media scheduling tool I've used - and one that makes it REALLY easy to see how posts will actually look, unlike some of the competitors in the same price range.

Small Business (50 or fewer emp.)
Oct 27, 2016
 Source
Overall Rating:
3.5
SS
Sonia S.
Director Of Marketing
Share
"Decent, but not perfect! "
What do you like best about Buffer?

I like the ability to program for multiple accounts at once. It's also convenient that longer links are automatically shortened, and we can delete the link once it's added for LinkedIn and Facebook posts. The ability to upload photos is also really nice.

What do you dislike about Buffer?

I want to be able to reprogram the same tweets multiple times. We have a recurring feature for each day of the week, and I can't keep writing new copy when we already have 10 different options. The system seems to mark these tweets as spam, so I think they should look at the content and then decide in a more comprehensive manner. Even if the hashtags and copy is the same, the media accompanying it is different, so it should be intelligent enough to sense that. I also would like a tweet bank so I could easily go back and edit and then retweet an old tweet anew. Should be easily clickable to program a previous tweet again. I also wish I could set a standard date and time to program to iterate through when I'm entering multiple tweets in order, and not have to manually select times and dates.

What problems is Buffer solving and how is that benefiting you?

The ability to program our tweet schedule ahead of time so I only have to do it once a month or less make it much easier to handle everything en masse. I love that I don't have to use multiple platforms to handle LinkedIn, Facebook, and Twitter (They've recently added Instagram, but as a B2B vendor, it's not where my customers are!)

Enterprise (> 1000 emp.)
Oct 25, 2016
 Source
Overall Rating:
3.5
JB
Jill B.
Real Estate Agent
Share
"Buffer Review"
What do you like best about Buffer?

What I like the best on buffer you can schedule all posts in advance to multiple different sites.

What do you dislike about Buffer?

What I dislike the most about buffer is that when you try to post to different sites at the same time it sometimes won't allow it because of the amount of pictures you have. If you can only post one picture to a site, like Instgram, I wish it would just use the first picture in the post.

What problems is Buffer solving and how is that benefiting you?

It is allowing us to have a lot more free time and now have to worry about posting to social media everyday.

Mid Market (51-1000 emp.)
Aug 29, 2016
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"Easy content scheduling, even for beginers"
What do you like best about Buffer?

How I can use it from anywhere. It's easy to learn and easy to use.

What do you dislike about Buffer?

Hootsuite is one step above Buffer in that they offer more options across multiple accounts. I liked Buffer to start out with, but use Hootsuite now.

What problems is Buffer solving and how is that benefiting you?

Solving social media scheduling. I took over our Mobilization department's social media for awhile and was able to use this platform from anywhere I traveled, and schedule posts across time zones.

Small Business (50 or fewer emp.)
Dec 22, 2015
 Source
Overall Rating:
3.5
ET
Ebonn T.
Communications Director
Share
"Great for a new or seasoned content marketer"
What do you like best about Buffer?

That you can post straight from articles. You can highlight text and push the article via social media platforms. I like that you can view analytics for each post on each platform. I like that you can schedule posts and edit as needed.

What do you dislike about Buffer?

That you can't post to Instagram. Right now I have to post via the Instagram app on my phone, which doesn't make for the most seamless production method.

What problems is Buffer solving and how is that benefiting you?

Posting on different social media forms at once.

Small Business (50 or fewer emp.)
Aug 17, 2015
 Source
Overall Rating:
3.5
CH
Carl H.
Registered Nurse
Share
"good program but there is hitch"
What do you like best about Buffer?

It makes my life more simple. Anything that gives me more free time is worth looking into.

What do you dislike about Buffer?

Some social medias don't particularly care for automated post. I have noticed significant decrease in likes and repins in Pinterest when using Buffer to automate my post vs doing it manually.

What problems is Buffer solving and how is that benefiting you?

automation of social media post to test our niche for favorable content for eventual influencer research.

Small Business (50 or fewer emp.)
Apr 14, 2015
 Source
Overall Rating:
3.5
Greg M. avatar
Greg M.
Project Manager & Web Designer
Share
"Handy tool for scheduling social media updates"
What do you like best about Buffer?

Integration with Tweriod, which is what introduced me to Buffer. Easy simple interface & ability to login using social accounts. Analytics are a great feature too!

What do you dislike about Buffer?

Slightly limited to the range of social apps you can post to in basic version. Hope Buffer add to this soon.

What problems is Buffer solving and how is that benefiting you?

Helping target our busiest times in terms of social interaction by using Tweriod to highlight our peak traffic & then using Buffer to schedule traffic at these times to maximise reach & click-throughs to our website.

Mid Market (51-1000 emp.)
Jun 30, 2014
 Source
Overall Rating:
3.5
SM
Sam M.
Cx Design Consultant / Product Manager
Share
"Schedule maintenance for your social media posts"
What do you like best about Buffer?

The core business for Buffer has been social media management based upon scheduling. Buffer has really come a long ways since it started and now you're able to to not only schedule your posts, but also track analytics with those posts. Another aspect that I have enjoyed has been the ability to have the Buffer Chrome extension where if you run into something on a page that you want to share, you can choose the extension and schedule or post it right now.

What do you dislike about Buffer?

This isn't so much a dislike per se, but using buffer does not trigger on websites for general tracking of social media. If you hit the like button on a website, it counts and the Facebook owner receives notification that their post was liked. With Buffer, it does not trigger that and so it doesn't count the same way. It can still be tracked by the site owner, but it requires deeper analytics than the basics.

What problems is Buffer solving and how is that benefiting you?

Buffer makes it easy to schedule your posts so you're not spamming your streams in bunches. It spreads things out or is used to reach the maximum amount of readership based upon analytics and reader habits. This makes Buffer a valuable tool. Not just for personal use, but social media management.

Enterprise (> 1000 emp.)
Aug 10, 2013
 Source
Overall Rating:
3.5
JL
James L.
Technical Solutions Manager, Internet Business Unit
Share
"Quickly Post Stuff Later"
What do you like best about Buffer?

It's quick - with links added to Facebook, Twitter and Chrome, it's incredibly simple to post something later. I'm not supposed to use Social Media during work hours, but I do use the internet a lot for work and on my lunch break, so I come across stuff I want to share. I can quickly Buffer it and have it appear after work hours with no time wasted.

What do you dislike about Buffer?

The icon for the Chrome extension is all black. If you use a black theme, you won't see the Buffer icon.

What problems is Buffer solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Aug 07, 2013
 Source
Overall Rating:
3.5
VR
Vernon R.
Principal Social Media Strategist & Marketing Director St. Louis
Share
"Buffer surprisingly easy to use"
What do you like best about Buffer?

I wasn't sure I would need an app like buffer since Hootsuite has a scheduling aspect to it but soon realized that Buffer was so much easier to user than I had anticipated. The thing I like the most was the prompting to add more things to my queue. I actually felt compelled to add more content and schedule it for different times instead of the one tweet I had planned at the time.

What do you dislike about Buffer?

I wasn't that happy with the performance of the Chrome app. I found it would load slower than being on the site and that it wouldn't pull the correct images when "buffering" from some Wordpress blogs.

What problems is Buffer solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Feb 27, 2013
 Source
Overall Rating:
3.5
AG
Verified Reviewer
Founder
Share
"schedule and automate you social life"
What do you like best about Buffer?

Very easy to setup, very easy to control and great to organise what you want to tweet and when. Also great for other social media sites.

What do you dislike about Buffer?

If you want to do a quick one off publish in say 30 minutes time, its not that easy to do quickly. Also it you forget to tick all the sites you want to publish to I cannot find a way to edit.

What problems is Buffer solving and how is that benefiting you?

Not provided

Small Business (50 or fewer emp.)
Dec 07, 2023
 Source
Overall Rating:
3.0
NW
Nathaly W.
Social Media Manager
Share
"Great tool for planning all social media posts"
What do you like best about Buffer?

It is a great tool that allows small and big businesses to schedule their social media posts ahead of time.

What do you dislike about Buffer?

One of the drawbacks of using Buffer is that all scheduled content must be pre-edited since the editing options are quite limited.

What problems is Buffer solving and how is that benefiting you?

Using Buffer helps me schedule all my social media content and organize it in one calendar.

Small Business (50 or fewer emp.)
Mar 02, 2023
 Source
Overall Rating:
3.0
Victory J. avatar
Victory J.
Virtual Assistant
Share
"Top tier tool for social media scheduling and management"
What do you like best about Buffer?

Content scheduling to various social media platforms from a single dashboard is made possible and seamless with Buffer. The user interface is also great.

What do you dislike about Buffer?

The mobile app isn't as seamless as the web version. I guess this isn't an issue for many as most people prefer to work pon their computers. I do a lot of repetitive tasks on the move so it kind of is a big deal for me.

What problems is Buffer solving and how is that benefiting you?

I barely use Buffer anymore, but while I did, it was great. The tool enabled me to manage multiple social media accounts in one place. Before Buffer, I used to have to switch between accounts to make posts, respond to messages, and track check content performances.

Small Business (50 or fewer emp.)
Sep 23, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Some times its good sometimes it bad, not always good"
What do you like best about Buffer?

Can post in many places from the same window

What do you dislike about Buffer?

I can't manage my social media messages using their platform

What problems is Buffer solving and how is that benefiting you?

Can post in many places from the same window

Small Business (50 or fewer emp.)
May 12, 2022
 Source
Overall Rating:
3.0
ES
Elena S.
Sm Manager
Share
"Good for using with a few accounts, but not useful for the agency with dozens accounts"
What do you like best about Buffer?

It's easy to connect accounts, good UI overall

What do you dislike about Buffer?

I couldn't connect accounts into one group, which was very annoying since I'm managing SM for more than 30 clients. Also it's not possible to simply copy scheduled posts into other account or platform.

What problems is Buffer solving and how is that benefiting you?

Social media management

Small Business (50 or fewer emp.)
Mar 17, 2022
 Source
Overall Rating:
3.0
MG
Meghan G.
Registered Dietitian
Share
"It's okay, lately always errors"
What do you like best about Buffer?

It is a handy source to plan ahead for social media content. I also really like that you can plan ahead with stories, however they do not post directly but give you a reminder instead.

What do you dislike about Buffer?

Posts frequently fail and there is always some error coming up. I also get annoyed that you cannot post to more than one platform at once and have to redo each platform. It also often glitches and jumps my cursor so I end up deleting things I don't want to delete

What problems is Buffer solving and how is that benefiting you?

I am able to plan ahead for the work I do. I can do social media all from my computer rather than my phone and not have to login to instagram every day. I am more efficient with posts.

Small Business (50 or fewer emp.)
Aug 19, 2021
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Meh"
What do you like best about Buffer?

Posting is simple. Upload your photo, add your text, schedule your post, and you are done. Doing all of that is incredibly easy to do.

What do you dislike about Buffer?

The problems that I had with Buffer was more to do with setup and posting to multiple sights. Trying to setup my Instagram account was a nightmare, and one account could not be set up at all because of an issue with Facebook. With some of the posting software that I have used, you can post to multiple sites in one post. In Buffer, I had to post to each individual site. With the ability now to schedule posts to share to FB and Instagram from FB business suite, it completely eliminated my need to use Buffer altogether.

What problems is Buffer solving and how is that benefiting you?

None.

Small Business (50 or fewer emp.)
Sep 04, 2020
 Source
Overall Rating:
3.0
TC
Trevor C.
Ceo
Share
"Buffer is decent but decided to switch to something else."
What do you like best about Buffer?

It was easy to schedule out posts on multiple platforms.

What do you dislike about Buffer?

I didn't like how I couldn't collaborate with our clients.

What problems is Buffer solving and how is that benefiting you?

We used buffer for managing our posting schedules for over a dozen client accounts.

Mid Market (51-1000 emp.)
Nov 22, 2019
 Source
Overall Rating:
3.0
PG
Palak G.
Developer
Share
"Buffer Dashboard"
What do you like best about Buffer?

Buffer dashboard is neat and clean. You will only see a queue of social media posts which you've queued to review or more appropriately which are scheduled to be reviewed. The dashboard is really attractive and organized.

What do you dislike about Buffer?

There are limitations. Buffer is picky about what video files it takes. We have a lot of posts where we want to use Facebook tools (handshake tool, check-in tool, feelings tool) which you can't do with Buffer. You also can't tag other pages which is a huge drawback for us.

What problems is Buffer solving and how is that benefiting you?

If you're looking for a reliable posting tool and can do without some of the bells and whistles, this is the one for you. It has done an excellent job letting us schedule posts and it has been extremely reliable with few outages or bugs. Generally if there is a slight issue, they address it quickly and communicate during the process.

Small Business (50 or fewer emp.)
Oct 15, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Best available option today"
What do you like best about Buffer?

It is very easy to use, and interact. I have 3 social media accounts linked and it works like a charm, including Instagram that is very restrictive. Both web and app

What do you dislike about Buffer?

It is quite confusing (from the social media apps) to know what is triggering what. Buffer does not help on clarifying that either.

What problems is Buffer solving and how is that benefiting you?

Social media presence, cheap and professionaly.

Mid Market (51-1000 emp.)
Aug 27, 2019
 Source
Overall Rating:
3.0
JM
Josie M.
Miss
Share
"Not the best by any means"
What do you like best about Buffer?

It does the job, and is easy to navigate- I would say that almost anyone could work out how to get through the site and utilise it as a tool to benefit their business.

What do you dislike about Buffer?

It's just a bit tedious when it doesn't do the task you've set, to the requirements you set out.

What problems is Buffer solving and how is that benefiting you?

It's got a lot lacking- the reliability of it leaves a lot to be desired and it often posts to the wrong channels, or not at all.

Small Business (50 or fewer emp.)
Jul 18, 2019
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Not used after last update"
What do you like best about Buffer?

I like to use scheduling and am very happy to use cos it was very good in templates. Also had great presantation in twitter

What do you dislike about Buffer?

I was very happy to use Buffer. But 2-3 months ago they made a major update. Now it becomes a unusefull. All the sharing templates are gone, it couldnt find the picture in article. So I stop using it.

What problems is Buffer solving and how is that benefiting you?

Scheduling is very important for me, also sharing with my followers