Buffer background blur-sm
Buffer Social Media Management Software logo
Buffer
Streamline Your Social Media
4.3
Why Findstack is free?
Findstack is free for users because vendors pay us when they receive web traffic and sales opportunities. Findstack directories list all vendors — not just those that pay us so that you can make the best-informed purchase decision possible.
Advertising disclosure: Findstack offers objective, editorially independent comparisons to help you find the best software. Some links on this page are affiliate links — we may earn a commission when you visit a vendor through our links, at no additional cost to you. Affiliate relationships never influence our ratings, rankings, or reviews. Disclosure policy | Methodology

Buffer Reviews: 4.3/5 — Solid Choice

Buffer Overview
What is Buffer?

Buffer is a social media management platform that lets users schedule, publish, and analyze their social media content. Buffer offers content planning and creation tools and delivers comprehensive social media analytics, while at the same time supporting team collaboration and ensuring better consistency and efficiency for users’ social media strategies.

Company Buffer Inc.
Year founded 2010
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
Buffer Categories on Findstack
Crevio E-Commerce Platforms logo
Crevio
Sponsored
5.0
(1)
Free plan available
Crevio is an AI-powered platform that runs your business while you sleep. Describe what you want to se... Learn more about Crevio
Ask Questions about Buffer
What Buffer is best for?
How does Buffer compare to Zoho Social?
What are the pros and cons of Buffer?
Buffer Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Buffer Features
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Analytics (impressions, reach, engagement, followers)
Analytics & reporting (post, profile, trends)
Buffer Media
Buffer video thumbnail
Buffer 0
Buffer 1
Buffer 2
Buffer 3
Buffer 4
Buffer Screenshots
Buffer screenshot 1
Buffer screenshot 2
Buffer screenshot 3
Buffer screenshot 4
Buffer screenshot 5
Buffer Expert Review

Buffer charges per channel, and its Essentials plan allows exactly one user account. On a five-channel setup that is $25 a month. Adding a sixth channel costs $5 more. Adding a second person means moving to the Team plan, which doubles the per-channel rate across every channel you already have — so the same five channels become $50. A colleague costs five times what a channel costs, and the pricing page does not put those two numbers anywhere near each other.

  • What it is: A social media management tool priced by connected channel rather than by seat.
  • Best for: Solo creators and small brands managing a handful of channels.
  • Pricing: Free for 3 channels; Essentials $5 and Team $10 per channel per month on yearly billing. Verified July 2026.
  • The honest catch: One user on Essentials — the second person doubles your whole bill.

What Is Buffer?

Buffer is a long-standing social scheduling tool, and its commercial model is genuinely unusual: “only pay for the channels you use.” Rather than charging per seat or by post volume, it meters connected channels, letting you add them as you grow and remove them when you don’t.

Buffer’s pricing page showing a free plan for three channels, Essentials at $5 and Team at $10 per channel per month, with a channel stepper and monthly or yearly billing.

A channel stepper on the page lets you set your channel count and watch the price move. Both paid plans include unlimited scheduled posts and unlimited ideas, an AI assistant, advanced analytics, a community inbox, hashtag manager, and first-comment scheduling.

The free plan is unusually generous on breadth and tight on depth: three channels, but only 10 scheduled posts per channel at a time — refillable, so it is a queue depth rather than a monthly cap — plus 100 ideas, one user, and API access.

How Buffer Works

  • Channels are the meter, not seats or posts.
  • The rate is flat per channel — no volume discount at any count.
  • Essentials allows one user account.
  • Team allows unlimited team members at double the channel rate.
  • Yearly billing saves exactly two months.
  • API access on every tier, including free.

Buffer Pricing

Captured from Buffer’s pricing page in July 2026 in US dollars, reading both billing toggles and stepping the channel count.

Plan Per channel, yearly Per channel, monthly Users API
Free $0, up to 3 channels $0 1 1 key, 3,000 req/mo
Essentials $5 $6 1 3 keys, 7,500 req/mo
Team $10 $12 Unlimited 5 keys, 15,000 req/mo
Channels Essentials/mo Essentials/yr Team/mo Team/yr
1 $5 $60 $10 $120
5 $25 $300 $50 $600

Bar chart of what each addition costs on a five-channel Buffer account: $5 for another channel on Essentials, $10 on Team, and $25 to add a second user by moving from Essentials to Team.

What actually decides your cost:

  • The second user is the expensive addition, not the second channel. Essentials permits one user account. Team permits unlimited — but charges double per channel to do it. On five channels that is $25 a month against $50, so bringing in one colleague costs exactly as much as your entire existing subscription. There is no middle option, and no way to add a single extra seat.
  • Channels price perfectly linearly. One channel is $5 on Essentials and five channels are $25; one is $10 on Team and five are $50. No discount arrives at any count, which matters because a normal brand presence spans five to eight channels. Budget your channel count times the rate and you have your bill exactly.
  • “Save 2 months” on yearly billing is precisely true. Essentials is $6 monthly and $60 yearly — twelve months at $6 would be $72, so you save $12, exactly two months. Team is $12 monthly and $120 yearly against $144, saving $24. Both work out to 16.67%, and both claims check out to the cent.
  • The free plan’s limit is queue depth, not monthly volume. Ten scheduled posts per channel, described as “refill anytime” — so it caps how much you can have lined up, not how much you can publish. On three channels that is thirty posts queued. For someone who batches a month of content on a Sunday, it will bind quickly; for someone posting as they go, it may never.
  • API access is on every tier including free. One key and 3,000 requests a month free, three keys and 7,500 on Essentials, five keys and 15,000 on Team. Very few tools at this price expose an API on a free plan at all.
  • Approval workflows require Team. Access levels and content approval workflows only appear on the top tier — which is consistent, since they are meaningless with one user, but it does mean any process requiring sign-off lands you on the doubled rate.

Who Should Use Buffer

  • Solo creators. The clearest case — one person, a few channels, and a bill that scales exactly with what you connect.
  • Small brands with focused presence. Three to five channels on Essentials is $15–$25 a month.
  • Anyone whose channel mix changes. Add and remove channels freely; the price follows.
  • Developers. API access on every plan, including the free one.

It fits poorly for teams, given that the second user doubles the bill; for agencies managing many client brands, where per-channel pricing compounds badly; and for anyone needing approval workflows on a budget.

Honest Pros and Cons

Strengths

  • Pay only for connected channels — a genuinely fair model for narrow presences.
  • Unlimited scheduled posts on both paid plans.
  • A permanently free plan covering three channels.
  • The two-month yearly saving is exactly accurate.
  • API access on every tier, including free.
  • Add and remove channels at will, with the price following.

Limitations

  • One user account on Essentials.
  • The second user doubles the per-channel rate across every channel.
  • No volume discount at any channel count.
  • Approval workflows require the Team plan.
  • The free plan caps queued posts at 10 per channel.
  • Per-channel pricing compounds for multi-brand work.

Buffer Alternatives and How It Compares

  • Later is the visual-first option, strongest on Instagram.
  • SocialBee offers category-based evergreen recycling.
  • Tailwind specialises in Pinterest and Instagram.
  • Zoho Social prices by brand rather than channel, and has dedicated agency tiers.
  • Hootsuite is the enterprise incumbent, at considerably higher cost.
  • Sprout Social targets larger teams with deeper analytics and per-seat pricing.

For a broader survey, browse our social media management directory.

The Verdict

Buffer’s pricing model is the most honest in this category for the person it is built for. Charging per connected channel rather than per seat or per post means a creator with three channels pays for three channels, and can drop one the month they stop using it. Both paid plans include unlimited scheduling, and the free tier covers three channels permanently with API access — something almost nobody else offers at zero. If you are one person managing a focused presence, very little here works against you.

The model turns sharply the moment a second person is involved. Essentials allows exactly one user account, and the only way to add another is the Team plan, which doubles the per-channel rate on every channel you have. A five-channel brand goes from $25 a month to $50 to bring in a colleague — the same increase as adding five more channels. There is no per-seat option and no middle tier, so a two-person team pays the same rate as a twenty-person one, which is generous at the top end and punishing at the bottom. Approval workflows and access levels also live only on Team, so any process requiring sign-off arrives at the doubled price by definition.

Two things worth crediting. The “save 2 months” yearly claim is exactly right — $6 to $60 and $12 to $120, both precisely 16.67%, which is more than several vendors reviewed here this month managed. And the free plan’s limit is worth reading carefully: ten scheduled posts per channel, refillable, is a cap on how much you can queue rather than how much you can publish. If you batch a month of content in one sitting, that will stop you almost immediately; if you post as you go, you may never notice it.

FAQ

How much does Buffer cost?

Captured in July 2026 in US dollars, priced per connected channel. On yearly billing, Essentials is $5 per channel per month ($60 a year per channel) and Team is $10 ($120 a year). On monthly billing those are $6 and $12. A five-channel account costs $25 a month on Essentials or $50 on Team. There is also a permanently free plan covering three channels.

How many users does Buffer allow?

One on the free plan and one on Essentials. The Team plan allows unlimited team members, but charges double per channel — $10 rather than $5 — across every channel on the account. There is no option to add a single extra seat, so a two-person team pays the same per-channel rate as a much larger one.

Does Buffer get cheaper with more channels?

No. The rate is flat at every channel count — $5 per channel on Essentials whether you connect one or ten, and $10 on Team. One channel is $5 and five channels are $25, exactly. That makes the bill trivially predictable, but it also means a broad social presence across eight or more channels costs proportionally more with no volume relief.

Is Buffer’s free plan worth using?

For a light posting schedule, yes. It covers three channels permanently with one user, 100 ideas, the AI assistant, insights, a community inbox, and API access with one key and 3,000 requests a month. The binding limit is ten scheduled posts per channel — a queue depth rather than a monthly cap, refillable as posts go out — which suits posting as you go rather than batching in advance.

What is the difference between Buffer Essentials and Team?

People and process. Both include unlimited scheduled posts, unlimited ideas, the AI assistant, advanced analytics, hashtag manager, and first-comment scheduling. Team adds unlimited team members, access levels, content approval workflows, and a larger API allowance — five keys and 15,000 requests against three and 7,500. It costs double per channel, so the upgrade doubles your whole bill rather than adding a seat fee.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
Business Software Reviews SaaS Product Evaluation CRM Software
Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 10, 2026
Buffer Social Media Management Software logo
1,002 Buffer Reviews
4.3 out of 5
Mid Market (51-1000 emp.)
Mar 21, 2018
 Source
Overall Rating:
4.5
HD
Heather D.
Marketing Project Manager
Share
"Buffer for Social Media Management"
What do you like best about Buffer?

I like that I can update most of my company's social media accounts all on one site, and that I can schedule updates to each account very easily.

What do you dislike about Buffer?

Buffer just introduced Instagram on the site, but it seems like there is a LOT of set-up involved and I have to update from my phone. That won't always be convenient.

What problems is Buffer solving and how is that benefiting you?

Being able to have all my updates for social media in one place is convenient and easy to keep track of.

Small Business (50 or fewer emp.)
Feb 28, 2018
 Source
Overall Rating:
4.5
MP
Marianna P.
Artista
Share
"Buffer to manage your social profiles at the best"
What do you like best about Buffer?

I like that I can manage my business social profiles at once. Also it's great because Buffer scan your audience to check and find the right time to post. You can of course program the posts so you do not have to follow every profile every minute.

What do you dislike about Buffer?

The instagram function is just a reminder for you to post, not an actual posting feat.

What problems is Buffer solving and how is that benefiting you?

Buffer is what I ever needed to manage my social media profiles. As a jewels sellers we always like to post pics and videos about our products, behind the scene on how we create jewels, and posts about promotions. Buffer helps me to program and post everything at the right time. I use it to manage the Facebook page and Instagram page of our business.

Mid Market (51-1000 emp.)
Feb 26, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to use"
What do you like best about Buffer?

I enjoy that the platform is easy to use and makes my job easier when it comes to posting on my social media platforms

What do you dislike about Buffer?

I wish that it had an easier integration with Instagram. It would make my life much easier. Right now I have to take extra steps to get my content to post on Instagram so a lot of times I will just skip the platform altogether and miss out on the analytics.

What problems is Buffer solving and how is that benefiting you?

This tool is incredibly helpful in terms of social selling. I want to continuously let my connections know what our organization is doing and how we are making a difference in restaurant technology. Buffer allows me to share and schedule posts with ease so I am consistent with my posting.

Enterprise (> 1000 emp.)
Feb 20, 2018
 Source
Overall Rating:
4.5
BT
Ben T.
Associate Director Of Economic Development And Innovation
Share
"Buffer makes scheduling a breeze"
What do you like best about Buffer?

How buffer pulls in related images to scheduled tweets and Facebook posts

What do you dislike about Buffer?

The integration with Instagram isn't great, but that's mostly because Instagram doesn't allow it.

What problems is Buffer solving and how is that benefiting you?

Scheduling social media posts that provide rich media to our followers

Enterprise (> 1000 emp.)
Feb 16, 2018
 Source
Overall Rating:
4.5
AT
Anand T.
Software Engineer
Share
"Loved it for scheduling post on various social media platform!!"
What do you like best about Buffer?

Buffer has very simple and attractive interface, it is the best tool to schedule post on various social media platform. I don't have to worry for scheduling content on various social media platform like Twitter, Facebook, LinkedIn etc as buffer helps me to do so easily. I can recycle my old content can track the performance of each post and measure my success.

What do you dislike about Buffer?

It did not support scheduling on slack as I also manage a slack community.

What problems is Buffer solving and how is that benefiting you?

Buffer helps me to schedule content for weekend so that I can relax and focus on other important work on weekend.

Mid Market (51-1000 emp.)
Jan 31, 2018
 Source
Overall Rating:
4.5
DR
Dylan R.
Owner
Share
"Clean user interface and enjoyable user experience."
What do you like best about Buffer?

I love the simplicity, plain and simple. After using Hootsuite for a short period of time, I love the contrast of clean and simplistic look & feel with Buffer

What do you dislike about Buffer?

Not a whole lot so far, it's pretty great!

What problems is Buffer solving and how is that benefiting you?

We are using Buffer to schedule and post content on Instagram, Twitter and Facebook. It's really nice having an Instagram post queued up with a simple notification sent to my phone when the post is scheduled. The whole caption is automatically copied to my clipboard and just needs to be pasted and posted!

Small Business (50 or fewer emp.)
Jan 30, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"A Social Media Managers BFF"
What do you like best about Buffer?

It's easy to use, scheduling IS an option unlike other platforms like this. It's free for 3 accounts, and if you'd like to add more there just a fee that you pay for additional accounts.

What do you dislike about Buffer?

Sometimes I have trouble posting on Twitter from there. I understand that twitter handles are a bit different in the way that you have to use them as well as the app.

What problems is Buffer solving and how is that benefiting you?

Timing issues, if I can schedule my media posts ahead of time with little edits in between It saves myself the time and effort from going back and forth and having numerous reminders to post when an dwhere.

Small Business (50 or fewer emp.)
Jan 29, 2018
 Source
Overall Rating:
4.5
EB
Emily B.
Content Marketing Manager
Share
"Easy to use UI, Helpful Analytics"
What do you like best about Buffer?

I've used both Buffer and Hootsuite, and Buffer's UI wins hands down. I love the drag-and-drop to reorder posts feature, and adding or changing images is really easy. The analytics page is great for getting quick insights into what's working well and what isn't, and add posts with high engagement back into the queue.

What do you dislike about Buffer?

I wish there was an easy way to track mentions, aside from the Mention integration. Having to sign up and integrate a separate tool isn't ideal, especially with other tools like Hootsuite have this built in.

What problems is Buffer solving and how is that benefiting you?

Buffer is hands-down the easiest, most user-friendly way to schedule posts across social media networks and track how each post is performing. And its dozens of integrations offer a way to make up for any lack of features.

Mid Market (51-1000 emp.)
Jan 29, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Buffer saves me time. I love it."
What do you like best about Buffer?

Buffer helped us to scale our social media strategy, simplify our posting schedules, collaborate across time zones, and test content. I also love the option to rebuffer content either from your own queue or from external sites (like Twitter). It makes filling the queue much easier than other platforms I have used.

What do you dislike about Buffer?

Overall, I honestly love Buffer. I would highly recommend it. Two improvements I'd love to see are: 1) seeing a unified view of the posting schedule instead of only separately for each platform and 2) allowing advanced tagging for scheduled posts on LinkedIn. On Facebook, I can edit a post to include tags, but it would be great to be able to Buffer a post and tag the person or company.

What problems is Buffer solving and how is that benefiting you?

Buffer has simplified and scaled our social media strategy. It allows us to schedule content in advance, plan for different regions, collaborate on the posting calendar, and test content.

Small Business (50 or fewer emp.)
Jan 28, 2018
 Source
Overall Rating:
4.5
SW
Shawn W.
Social Media Intern
Share
"Quality of Buffer"
What do you like best about Buffer?

This app is perfect for scheduling across multiple platforms. It keeps everything organized. The agency I work for prefers this app over other scheduling apps. When there are multiple clients that need social media management, Buffer makes it easy to manage multiple accounts.

What do you dislike about Buffer?

The analytics can be a bit complicated but still really insightful once you figure out how to navigate it.

What problems is Buffer solving and how is that benefiting you?

Being able to manage multiple social profiles has made a huge impact on my day-to-day life. I am able what's working and what's not much easier.

Mid Market (51-1000 emp.)
Jan 28, 2018
 Source
Overall Rating:
4.5
MH
Maria H.
Digital Marketing Manager
Share
"A Simple tool for Social Media Mareting"
What do you like best about Buffer?

Buffer is a life / time saving content scheduling tool . I like that you can create one post for multiple platforms at the same time. Buffer is just a great way to centralize all your networks so that you don't have to constantly log in to each network to post.

What do you dislike about Buffer?

A few issues are there with buffer , Itis analytics are not always clear as to what makes something a "top post", but it's still pretty powerful. You're limited in the free version to the number of different accounts you can post to, but it's a great way to trial Buffer.

What problems is Buffer solving and how is that benefiting you?

We have scheduled content ( from third party blog site + own website ) on our multiple twitter account.

Mid Market (51-1000 emp.)
Jan 26, 2018
 Source
Overall Rating:
4.5
JS
James S.
Business Development Manager
Share
"Easiest , Time Saving Content Scheduling Software for SMM "
What do you like best about Buffer?

We have tried so many softwares for content curation , sharing for our social medcia marketing . Biffer is the most accurate cotnent shceduler I have ever gone through. It is very efficient and cost-effective platform when handling multiple social media accounts across the company.

What do you dislike about Buffer?

Even nothing is here to dislike , there are few areas of improvement for buffer. It fails to provide the optimal times to post. I dislike the fact that Buffer does not always follow the schedule that you set and sometimes misplaces links or changes them.

What problems is Buffer solving and how is that benefiting you?

Buffer is helping me to manage and engage my social medias, it is so life / time saving app. It's very easy for anyone with access to go in and view the schedule and make changes/additions where needed.

Small Business (50 or fewer emp.)
Jan 26, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Easy to Schedule Posts"
What do you like best about Buffer?

Very easy and convenient to schedule posts throughout the week

What do you dislike about Buffer?

Requires extra step to post on Instagram

What problems is Buffer solving and how is that benefiting you?

Posting during times when marketing manager is not scheduled to work (days off, etc.)

Small Business (50 or fewer emp.)
Jan 24, 2018
 Source
Overall Rating:
4.5
SR
Stephen R.
Social Media Marketer
Share
"User Friendly"
What do you like best about Buffer?

I like the look and feel of Buffer more than any other social media management tools.

What do you dislike about Buffer?

Most features require payment, it would be nice to be able to see more features before paying.

What problems is Buffer solving and how is that benefiting you?

Managing Client's Social Media Posting.

Small Business (50 or fewer emp.)
Jan 19, 2018
 Source
Overall Rating:
4.5
AP
Alexia P.
Director
Share
"Easy but you have to work it "
What do you like best about Buffer?

I like that I can post to all of our social media sites per city. For example lets say you want to post but you have a chain or stores or service locations. Meaning same company but 5 different cities and 5 different platforms per city. This is for you.

What do you dislike about Buffer?

They change up their agreement quite a bit and don't notify you of things so it is up to you to have to log in often.

What problems is Buffer solving and how is that benefiting you?

This is time management while being able to effectively reach an audience on instagram, g+, facebook, twitter and whatever else you might need. It looks clean and professional because you also can schedule it and it looks like there is someone posting daily.

Small Business (50 or fewer emp.)
Jan 16, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Buffer - Social Media Made Easy"
What do you like best about Buffer?

Its easy to use, the interface is user-friendly, it saves time because you can schedule posts in advance

What do you dislike about Buffer?

Have to pay to schedule larger numbers of posts, sometimes its difficult to add photos to posts

What problems is Buffer solving and how is that benefiting you?

Automating social media marketing

Mid Market (51-1000 emp.)
Jan 12, 2018
 Source
Overall Rating:
4.5
DY
David Y.
Information Technology Specialist
Share
"Best Content Scheduling Software for Social Media"
What do you like best about Buffer?

I like the simplicity of Buffer. It is very intuitive and easy to set-up and use. The scheduling and editing options with live preview are one rare and great features among the all content management tools I have used. Buffer also analyzes your feed to determine the best times to post your content, based on your audience's engagement.

What do you dislike about Buffer?

I dislike the fact that Buffer does not always follow the schedule that you set and sometimes misplaces links or changes them. The price can be a little expensive than othe platforms, but Buffer is oriented towards pro businesses

What problems is Buffer solving and how is that benefiting you?

It's very easy for anyone with access to go in and view the schedule and make changes/additions where needed. Using Buffer We're better able to reach our audience, as we're targeting a time they're online.

Small Business (50 or fewer emp.)
Jan 11, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Buffer is my first choice in social media scheduling software"
What do you like best about Buffer?

I like the fact that it is very easy to use, it has lots of features and I really appreciate the reporting skills.

What do you dislike about Buffer?

I don’t like the fact that it sometimes logs me out without reason. It also takes a lot of time to load previews of some links.

What problems is Buffer solving and how is that benefiting you?

Social media scheduling can take a lot of time if it is not automatized, so using Buffer does save a lot of time. Seeing the social media posts altogether is also a great way to see if they are a good fit for your social networks or if you have any typos inserted.

Small Business (50 or fewer emp.)
Jan 06, 2018
 Source
Overall Rating:
4.5
LG
Lyn G.
Freelance Copywriter
Share
"Buffer - Great Time Saver"
What do you like best about Buffer?

Buffer allows me the opportunity to save tons of time and website hopping. With the Chrome extension and app, I am able to easily share content to my accounts without any hassle at all.

What do you dislike about Buffer?

There is not anything that I dislike about Buffer. It's a great tool.

What problems is Buffer solving and how is that benefiting you?

The biggest problem I am solving by using Buffer is losing content. I come across so many ideas that need to be shared but didn't always have the time to stop, copy the link and then open twitter and paste it there. I would try to save the pages for later but I would end up with way too many open tabs. With buffer everything is neat and organized and instant. Plus, I can share it and if I hadn't had a chance to read it yet, I can always go to my twitter feed and click the link.

Small Business (50 or fewer emp.)
Jan 03, 2018
 Source
Overall Rating:
4.5
GP
George P.
Co Founder / Coo
Share
"A long time customer "
What do you like best about Buffer?

I always loved the simplicity of adding links in my social media schedule. I also like its mobile app and Chrome plugin. They save huge time.

What do you dislike about Buffer?

I do not like that cannot have repeating scheduled content, so you have to revisit really often.

What problems is Buffer solving and how is that benefiting you?

I use it for marketing / social media posting and it saved my a lot of time.

Enterprise (> 1000 emp.)
Jan 03, 2018
 Source
Overall Rating:
4.5
CK
Caroline K.
Graphic Design Associate
Share
"Reliable Social Media Manager "
What do you like best about Buffer?

The interface is easy to use. You can pick up how to navigate everything very quickly. We connected to several social media channels and can schedule and post with relative ease. Their customer service has always been friendly and prompt with responses. They are honest and helpful.

What do you dislike about Buffer?

I wish the connection with Instagram was easier. You cannot schedules posts to go directly to the platform. You need to have the Buffer app in order to get a reminder on your phone to manually post at the designated time. I will say that Buffer makes it super easy to manually post from the app. They just copy the text, pull the image into IG and you paste the text and hit Share.

What problems is Buffer solving and how is that benefiting you?

It has been a huge lifesaver to manage all of our social media channels for various departments in one place. Buffer offers a review process so we can look over posts before they go live and ensure all content has once consistent voice that best represents us.

Mid Market (51-1000 emp.)
Jan 02, 2018
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Buffer makes it easy to schedile"
What do you like best about Buffer?

I like that I can schedule my post and count on it to be posted even when I forget.

What do you dislike about Buffer?

I really enjoy this playform, there isn't much that I don't like about it.

What problems is Buffer solving and how is that benefiting you?

I have really benefited from being able to sit down and plan out my posts and schedule them ahead of time. It saves me time and keeps me organized.

Small Business (50 or fewer emp.)
Dec 31, 2017
 Source
Overall Rating:
4.5
RR
Rebecca R.
Founder
Share
"Automated social media management "
What do you like best about Buffer?

I love how Buffer allows you to create a weekly schedule for your posts and then automatically takes care of scheduling each specific post based on your schedule for each network. It saves me so much time to not have to manually schedule every single post. I also like all the analytics provided for each post.

What do you dislike about Buffer?

There is not much I dislike, but I do have to make small edits after posting to all networks at once. Nothing major, usually just adding an image and hashtags to twitter posts.

What problems is Buffer solving and how is that benefiting you?

Scheduling social media posts and testing days and times for optimal engagement.

Small Business (50 or fewer emp.)
Dec 28, 2017
 Source
Overall Rating:
4.5
Boris D. avatar
Boris D.
Owner
Share
"Excellent and inventive time saver!"
What do you like best about Buffer?

I love Buffer because it allows me to take a break from managing my social media, while it keeps doing the work for me.

What do you dislike about Buffer?

Maximum buffers for free users - you reach the limit fast.

What problems is Buffer solving and how is that benefiting you?

Managing my regular social media presence.

Enterprise (> 1000 emp.)
Dec 28, 2017
 Source
Overall Rating:
4.5
TS
Taylor S.
Marketing And Communications Graduate Assistant
Share
"Easy to use and compatible with many platforms!"
What do you like best about Buffer?

I user Buffer for my job as a social media assistant and it's very easy to use. I love that I'm able to integrate multiple social media channels, such as Instagram, Facebook, and Twitter. Buffer also has great customer service. If I ever have trouble or one of my posts gets lost, they are very responsive and help me in whatever way they can.

What do you dislike about Buffer?

One thing I dislike about Buffer--and I think this is true for other social media scheduling platforms as well--is that it's not as compatible with Instagram. Instead of posting to Instagram for me, it sends a push notification to my mobile phone and I have to go into Instagram on my mobile device to post. I do believe this is a problem with Instagram, though, and not Buffer. Also, there are some technological glitches but nothing too terrible.

What problems is Buffer solving and how is that benefiting you?

Buffer is a huge help when it comes to scheduling social media posts. My team can go in and schedule posts around the pre-scheduled posts that I enter, and everything is posted automatically (except on Instagram), without me having to think about it or worry about it.

Mid Market (51-1000 emp.)
Dec 28, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Super Simple Tool to organize and sync social accounts"
What do you like best about Buffer?

Being able to manage accounts in one place.

What do you dislike about Buffer?

Nothing really, I'm pretty happy with its capabilities.

What problems is Buffer solving and how is that benefiting you?

Social media posting

Small Business (50 or fewer emp.)
Dec 27, 2017
 Source
Overall Rating:
4.5
Renee H. avatar
Renee H.
Long Term Substitute Teacher
Share
"Social media wizard that's great for reminders!"
What do you like best about Buffer?

I love that buffer reminds me to post and allows me to schedule posts to keep my feed updated and current. I also like the insights about each post and the timings you've posted, allowing you to know when to post during each day!

What do you dislike about Buffer?

the free option doesn't have many great features and no trial to know if the business upgrade is worth it.

What problems is Buffer solving and how is that benefiting you?

I've benefited in being able to solve my problems with social media management. I've been able to post at more relevant times which is important for building a brand on social media. Being able to reach more client and people and know which are the best times to post. Scheduling helps with this.

Mid Market (51-1000 emp.)
Dec 26, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Great Service"
What do you like best about Buffer?

Exceptional customer service, convenient display.

What do you dislike about Buffer?

Instagram integration -- poor analytics, etc.

What problems is Buffer solving and how is that benefiting you?

Easily schedule posts across platforms

Small Business (50 or fewer emp.)
Dec 22, 2017
 Source
Overall Rating:
4.5
Drew B. avatar
Drew B.
Ceo
Share
"Perfect software for social media publishing and analytics"
What do you like best about Buffer?

Buffer invented the concept of a social "queue" and Chrome extension — they've become the clear leader in the social publishing space. They are also a great resource and thought leader on the strategy side of things.

What do you dislike about Buffer?

I mainly use their calendar view, which still has some major bugs and will mess up every so often and they haven't been addressed still since it launched. I wish they were better able to aggregate the social accounts for analytics — I know they're working on a new analytics platform currently, though.

What problems is Buffer solving and how is that benefiting you?

Social Media Management Social Publishing Brand Awareness Increasing Brand Value

Small Business (50 or fewer emp.)
Dec 19, 2017
 Source
Overall Rating:
4.5
AG
Verified Reviewer
Founder
Share
"Muy bueno para emprendedores"
What do you like best about Buffer?

Creo que buffer es una excelente opción para manejar tus redes sociales corporativas y programar todas aquellas cosas que quieres compartir

What do you dislike about Buffer?

El precio sería lo único. Sin embargo creo que no está tan mal

What problems is Buffer solving and how is that benefiting you?

Programar publicaciones, tweets, etc