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Buffer Social Media Management Software logo
Buffer
Streamline Your Social Media
4.3
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Buffer Reviews: 4.3/5 — Solid Choice

Buffer Overview
What is Buffer?

Buffer is a social media management platform that lets users schedule, publish, and analyze their social media content. Buffer offers content planning and creation tools and delivers comprehensive social media analytics, while at the same time supporting team collaboration and ensuring better consistency and efficiency for users’ social media strategies.

Company Buffer Inc.
Year founded 2010
Company size 51-200 employees
Headquarters San Francisco, California, United States
Social Media
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Ask Questions about Buffer
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Buffer Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Training Documentation
Languages English
Buffer Features
Account warm-ups
Ad account / paid ads data via API
Ad campaign creation / boosting posts
Ad campaign creation / management
Ad Campaign Management
Ad campaign management / paid ads
Advanced listening / web & news keyword monitoring
AI caption or content generation
AI / content assistance
AI-powered content assistance
AI-powered content tools / ideation
Analytics and Reporting
Buffer Media
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Buffer Screenshots
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Buffer Expert Review

Buffer charges per channel, and its Essentials plan allows exactly one user account. On a five-channel setup that is $25 a month. Adding a sixth channel costs $5 more. Adding a second person means moving to the Team plan, which doubles the per-channel rate across every channel you already have — so the same five channels become $50. A colleague costs five times what a channel costs, and the pricing page does not put those two numbers anywhere near each other.

  • What it is: A social media management tool priced by connected channel rather than by seat.
  • Best for: Solo creators and small brands managing a handful of channels.
  • Pricing: Free for 3 channels; Essentials $5 and Team $10 per channel per month on yearly billing. Verified July 2026.
  • The honest catch: One user on Essentials — the second person doubles your whole bill.

What Is Buffer?

Buffer is a long-standing social scheduling tool, and its commercial model is genuinely unusual: “only pay for the channels you use.” Rather than charging per seat or by post volume, it meters connected channels, letting you add them as you grow and remove them when you don’t.

Buffer’s pricing page showing a free plan for three channels, Essentials at $5 and Team at $10 per channel per month, with a channel stepper and monthly or yearly billing.

A channel stepper on the page lets you set your channel count and watch the price move. Both paid plans include unlimited scheduled posts and unlimited ideas, an AI assistant, advanced analytics, a community inbox, hashtag manager, and first-comment scheduling.

The free plan is unusually generous on breadth and tight on depth: three channels, but only 10 scheduled posts per channel at a time — refillable, so it is a queue depth rather than a monthly cap — plus 100 ideas, one user, and API access.

How Buffer Works

  • Channels are the meter, not seats or posts.
  • The rate is flat per channel — no volume discount at any count.
  • Essentials allows one user account.
  • Team allows unlimited team members at double the channel rate.
  • Yearly billing saves exactly two months.
  • API access on every tier, including free.

Buffer Pricing

Captured from Buffer’s pricing page in July 2026 in US dollars, reading both billing toggles and stepping the channel count.

Plan Per channel, yearly Per channel, monthly Users API
Free $0, up to 3 channels $0 1 1 key, 3,000 req/mo
Essentials $5 $6 1 3 keys, 7,500 req/mo
Team $10 $12 Unlimited 5 keys, 15,000 req/mo
Channels Essentials/mo Essentials/yr Team/mo Team/yr
1 $5 $60 $10 $120
5 $25 $300 $50 $600

Bar chart of what each addition costs on a five-channel Buffer account: $5 for another channel on Essentials, $10 on Team, and $25 to add a second user by moving from Essentials to Team.

What actually decides your cost:

  • The second user is the expensive addition, not the second channel. Essentials permits one user account. Team permits unlimited — but charges double per channel to do it. On five channels that is $25 a month against $50, so bringing in one colleague costs exactly as much as your entire existing subscription. There is no middle option, and no way to add a single extra seat.
  • Channels price perfectly linearly. One channel is $5 on Essentials and five channels are $25; one is $10 on Team and five are $50. No discount arrives at any count, which matters because a normal brand presence spans five to eight channels. Budget your channel count times the rate and you have your bill exactly.
  • “Save 2 months” on yearly billing is precisely true. Essentials is $6 monthly and $60 yearly — twelve months at $6 would be $72, so you save $12, exactly two months. Team is $12 monthly and $120 yearly against $144, saving $24. Both work out to 16.67%, and both claims check out to the cent.
  • The free plan’s limit is queue depth, not monthly volume. Ten scheduled posts per channel, described as “refill anytime” — so it caps how much you can have lined up, not how much you can publish. On three channels that is thirty posts queued. For someone who batches a month of content on a Sunday, it will bind quickly; for someone posting as they go, it may never.
  • API access is on every tier including free. One key and 3,000 requests a month free, three keys and 7,500 on Essentials, five keys and 15,000 on Team. Very few tools at this price expose an API on a free plan at all.
  • Approval workflows require Team. Access levels and content approval workflows only appear on the top tier — which is consistent, since they are meaningless with one user, but it does mean any process requiring sign-off lands you on the doubled rate.

Who Should Use Buffer

  • Solo creators. The clearest case — one person, a few channels, and a bill that scales exactly with what you connect.
  • Small brands with focused presence. Three to five channels on Essentials is $15–$25 a month.
  • Anyone whose channel mix changes. Add and remove channels freely; the price follows.
  • Developers. API access on every plan, including the free one.

It fits poorly for teams, given that the second user doubles the bill; for agencies managing many client brands, where per-channel pricing compounds badly; and for anyone needing approval workflows on a budget.

Honest Pros and Cons

Strengths

  • Pay only for connected channels — a genuinely fair model for narrow presences.
  • Unlimited scheduled posts on both paid plans.
  • A permanently free plan covering three channels.
  • The two-month yearly saving is exactly accurate.
  • API access on every tier, including free.
  • Add and remove channels at will, with the price following.

Limitations

  • One user account on Essentials.
  • The second user doubles the per-channel rate across every channel.
  • No volume discount at any channel count.
  • Approval workflows require the Team plan.
  • The free plan caps queued posts at 10 per channel.
  • Per-channel pricing compounds for multi-brand work.

Buffer Alternatives and How It Compares

  • Later is the visual-first option, strongest on Instagram.
  • SocialBee offers category-based evergreen recycling.
  • Tailwind specialises in Pinterest and Instagram.
  • Zoho Social prices by brand rather than channel, and has dedicated agency tiers.
  • Hootsuite is the enterprise incumbent, at considerably higher cost.
  • Sprout Social targets larger teams with deeper analytics and per-seat pricing.

For a broader survey, browse our social media management directory.

The Verdict

Buffer’s pricing model is the most honest in this category for the person it is built for. Charging per connected channel rather than per seat or per post means a creator with three channels pays for three channels, and can drop one the month they stop using it. Both paid plans include unlimited scheduling, and the free tier covers three channels permanently with API access — something almost nobody else offers at zero. If you are one person managing a focused presence, very little here works against you.

The model turns sharply the moment a second person is involved. Essentials allows exactly one user account, and the only way to add another is the Team plan, which doubles the per-channel rate on every channel you have. A five-channel brand goes from $25 a month to $50 to bring in a colleague — the same increase as adding five more channels. There is no per-seat option and no middle tier, so a two-person team pays the same rate as a twenty-person one, which is generous at the top end and punishing at the bottom. Approval workflows and access levels also live only on Team, so any process requiring sign-off arrives at the doubled price by definition.

Two things worth crediting. The “save 2 months” yearly claim is exactly right — $6 to $60 and $12 to $120, both precisely 16.67%, which is more than several vendors reviewed here this month managed. And the free plan’s limit is worth reading carefully: ten scheduled posts per channel, refillable, is a cap on how much you can queue rather than how much you can publish. If you batch a month of content in one sitting, that will stop you almost immediately; if you post as you go, you may never notice it.

FAQ

How much does Buffer cost?

Captured in July 2026 in US dollars, priced per connected channel. On yearly billing, Essentials is $5 per channel per month ($60 a year per channel) and Team is $10 ($120 a year). On monthly billing those are $6 and $12. A five-channel account costs $25 a month on Essentials or $50 on Team. There is also a permanently free plan covering three channels.

How many users does Buffer allow?

One on the free plan and one on Essentials. The Team plan allows unlimited team members, but charges double per channel — $10 rather than $5 — across every channel on the account. There is no option to add a single extra seat, so a two-person team pays the same per-channel rate as a much larger one.

Does Buffer get cheaper with more channels?

No. The rate is flat at every channel count — $5 per channel on Essentials whether you connect one or ten, and $10 on Team. One channel is $5 and five channels are $25, exactly. That makes the bill trivially predictable, but it also means a broad social presence across eight or more channels costs proportionally more with no volume relief.

Is Buffer’s free plan worth using?

For a light posting schedule, yes. It covers three channels permanently with one user, 100 ideas, the AI assistant, insights, a community inbox, and API access with one key and 3,000 requests a month. The binding limit is ten scheduled posts per channel — a queue depth rather than a monthly cap, refillable as posts go out — which suits posting as you go rather than batching in advance.

What is the difference between Buffer Essentials and Team?

People and process. Both include unlimited scheduled posts, unlimited ideas, the AI assistant, advanced analytics, hashtag manager, and first-comment scheduling. Team adds unlimited team members, access levels, content approval workflows, and a larger API allowance — five keys and 15,000 requests against three and 7,500. It costs double per channel, so the upgrade doubles your whole bill rather than adding a seat fee.

Last reviewed: · Our methodology
Founder & Software Review Editor
Axel Grubba is the founder of Findstack, a B2B software comparison platform, with his background spanning management consulting and venture capital where he invested in software. Recently, Axel has developed a passion for coding and enjoys traveling when he is not building and improving Findstack.
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Last updated: November 14, 2026
Buffer Social Media Management Software logo
1,002 Buffer Reviews
4.3 out of 5
Small Business (50 or fewer emp.)
Jul 19, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple and Easy-To-Use Social Media Management Platform"
What do you like best about Buffer?

Easy to use while also allowing a team to implement a social media presence (paid and organic) on a schedule.

What do you dislike about Buffer?

Could be more visually appealing and feature more analytics.

What problems is Buffer solving and how is that benefiting you?

Creating one avenue for social media to go through to be published, thus resulting in a uniform business approach to marketing.

Mid Market (51-1000 emp.)
Jul 13, 2018
 Source
Overall Rating:
5.0
LD
Lynne D.
Freelance Content Marketer/Freelance Writer
Share
"Buffer makes social media marketing easy!"
What do you like best about Buffer?

I like that I can schedule posts for many social media accounts all on one page and that it's quick and easy and super user-friendly.

What do you dislike about Buffer?

There's nothing at this point that I dislike.

What problems is Buffer solving and how is that benefiting you?

Time management social media marketing planning ahead social media engagement

Small Business (50 or fewer emp.)
Jul 11, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Control all of your social media platforms in one place!"
What do you like best about Buffer?

Buffer is an awesome way to create, track, organize, and schedule posts to multiple social media platforms all at the same time. Despite the streamlined process, you can still customize a post to each platform in order to add hashtags.

What do you dislike about Buffer?

I did not like that I can not see any interactions we have from viewers or comments from people like we could in the previous software we used for social media.

What problems is Buffer solving and how is that benefiting you?

We are using Buffer to streamline our social media presence. It allows us to maintain a presence online but doesn't take up half the day like it used to.

Small Business (50 or fewer emp.)
Jul 05, 2018
 Source
Overall Rating:
5.0
AD
Abhijeet D.
Founder
Share
"Social media management genius"
What do you like best about Buffer?

It allows you to post up to 10 statuses on facebook but with varying dates so that you will stay on top of your social media activity.

What do you dislike about Buffer?

You have to pay for the full version, but the free version will get you by for a while.

What problems is Buffer solving and how is that benefiting you?

Keeping social media account active for department

Small Business (50 or fewer emp.)
Jun 26, 2018
 Source
Overall Rating:
5.0
Mark A. avatar
Mark A.
Web Copywriter
Share
"Save time on your social media"
What do you like best about Buffer?

Being able to post Tweets in advance means that you can set and forget.

What do you dislike about Buffer?

I have no issues with Buffer, as it is currently meeting my needs.

What problems is Buffer solving and how is that benefiting you?

I'm able to manage multiple social media accounts more effectively.

Small Business (50 or fewer emp.)
Jun 16, 2018
 Source
Overall Rating:
5.0
Sigurd B. avatar
Sigurd B.
Speaker & Consultant
Share
"Functional and User Friendly"
What do you like best about Buffer?

I love that this platform functions flawlessly from any device— be it iPhone or PC desktop. I’m always on the go so being able to make additions and edits from my phone works best for me while some of the team prefers their PCs. It’s so user friendly and packs a punch!

What do you dislike about Buffer?

Honestly, very little. The price can be prohibitive for some businesses, but the free version does so much!

What problems is Buffer solving and how is that benefiting you?

What doesn’t it do? We’ve been able to track and increase engagement significantly.

Small Business (50 or fewer emp.)
Jun 16, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great platform to manage your social media "
What do you like best about Buffer?

I like the unlimited time free trial - it works great for 3 platforms and a limited number of posts.

What do you dislike about Buffer?

I wish the free version included 4 platforms - but I get it. I can still get a great idea of how it all works.

What problems is Buffer solving and how is that benefiting you?

Buffer gives me the opportunity to get organized with my social media for the week, which is great!

Small Business (50 or fewer emp.)
Jun 06, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Absolutely adore buffer "
What do you like best about Buffer?

Ease of use. Instagram if you can't afford the latest and greatest smart phone is pain. Much easier with buffer.

What do you dislike about Buffer?

The icons are small and can get mixed up if you are not paying careful attention via feeds.

What problems is Buffer solving and how is that benefiting you?

I am now writing multiple feeds easily and effiencently

Small Business (50 or fewer emp.)
May 17, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easy app for scheduling social post"
What do you like best about Buffer?

Very easy to use and helpful tool in managing social campaigns. It does the work for you and keeps all your information in one app that is very effective and let's you properly schedule your post.

What do you dislike about Buffer?

I wish it would post directly through the app, rather then copy and opening instagram to post.

What problems is Buffer solving and how is that benefiting you?

For a clean and effective social campaign.

Mid Market (51-1000 emp.)
May 15, 2018
 Source
Overall Rating:
5.0
JV
Janelle V.
Web & Social Media Manager
Share
"Makes scheduling posts on the go quick and easy"
What do you like best about Buffer?

Buffer's extensions can be added to chrome and used via mobile, making it super simple to schedule posts out while on the go. It also makes it quick and easy to shorten links for ease of reading.

What do you dislike about Buffer?

There's nothing I don't like about Buffer.

What problems is Buffer solving and how is that benefiting you?

Social media posting and scheduling while on the go.

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great Scheduling Tool!"
What do you like best about Buffer?

Buffer makes it virtually effortless to post social media content on a daily basis.

What do you dislike about Buffer?

There is nothing I dislike about this software.

What problems is Buffer solving and how is that benefiting you?

We have solved the issue of forgetting to post to social media. Buffer allows us to schedule content daily, weekly, and even monthly. It is extremely easy to use!

Small Business (50 or fewer emp.)
May 09, 2018
 Source
Overall Rating:
5.0
Faith B. avatar
Faith B.
Marketing Director
Share
"Best Planning Tool for Social"
What do you like best about Buffer?

I love that I can easily move around posts. Life comes at me fast–one minute, my day is free, and the next, I'm suddenly working late tonight. Being able to find and curate content in Buffer that will be posted when I want it posted is HUGE for me. I also love that Buffer lets me use the best optimized time , or I can set the time for whenever my message needs to be sent out. What a help!

What do you dislike about Buffer?

I think there is room for grown in data and analytics. The feedback we get from Buffer isn't as helpful as I wish it could be–and honestly, in this day and age of real-time analytics, should be included (at very least in the paid subscription, which I use) for users of the platform.

What problems is Buffer solving and how is that benefiting you?

Scheduling! My goodness, Buffer helps so much with keeping our schedule running, giving us alerts if a feed is out of posts, and helping keep my social media game taken care of.

Small Business (50 or fewer emp.)
Apr 30, 2018
 Source
Overall Rating:
5.0
Beverley T. avatar
Beverley T.
Social Media Strategist & Consultant
Share
"The only scheduling tool you need"
What do you like best about Buffer?

Buffer's concept is simple and straightforward, there's no extra features that bog it down which is what I like best. If you want an easy way to schedule your social media posts, Buffer is that tool. I like the calendar view where you can see empty timeslots and the ability to schedule the same link across different networks but customize the caption.

What do you dislike about Buffer?

I wish the analytics were better or that their new analytics offering was included in paid plans. Sometimes the posting page errors and I have to reload it losing what I was doing.

What problems is Buffer solving and how is that benefiting you?

Retweeting with a scheduling, being able to see what posts are going to look like before you share them. The ability to pull images from a URL... It makes social media more consistent for me.

Small Business (50 or fewer emp.)
Apr 25, 2018
 Source
Overall Rating:
5.0
SL
Sean L.
Social Media Manager/Marketing & End User Support
Share
"My favorite app for all social media needs. "
What do you like best about Buffer?

All platforms in one place. Analytics. Scheduling. You can do it online or in the app. And their support people are so fast at responding.

What do you dislike about Buffer?

There isn’t one thing I don’t like about this product. I have used it for year. It does everything I need and more.

What problems is Buffer solving and how is that benefiting you?

Getting the best posts out at the best times and making sure we stay on top and shave off time from the workweek.

Small Business (50 or fewer emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome and easy to use!"
What do you like best about Buffer?

I love that Buffer is an app and my phone and I can schedule social media posts for up to 3 accounts for free.

What do you dislike about Buffer?

I have no dislikes about Buffer. I would definitely recommend to co-workers.

What problems is Buffer solving and how is that benefiting you?

Ease of managing social media accounts

Mid Market (51-1000 emp.)
Apr 24, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Buffer makes it easy to schedule post"
What do you like best about Buffer?

I like that it is simple and easy to use. Quickly schedule posts for weeks ahead of time.

What do you dislike about Buffer?

Sometimes the images don't show correctly

What problems is Buffer solving and how is that benefiting you?

We have been able to work together as a team to schedule posts.

Small Business (50 or fewer emp.)
Apr 06, 2018
 Source
Overall Rating:
5.0
JS
June S.
Founder
Share
"Buffer is great"
What do you like best about Buffer?

Works flawlessly from my iphone, it lets me post immediately or set posting times

What do you dislike about Buffer?

Nothing - works great - there is nothing I would change

What problems is Buffer solving and how is that benefiting you?

Social media marketing

Small Business (50 or fewer emp.)
Mar 22, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for Beginners and Small Businesses"
What do you like best about Buffer?

Buffer has a great user-interface for individuals and small businesses. I love that they have Quuu that integrates with it. It makes content marketing a breeze!

What do you dislike about Buffer?

It is limited for larger businesses and can become cumbersome when you have a lot of channels.

What problems is Buffer solving and how is that benefiting you?

It is great for scheduling social media for my personal channels to keep my online presence updated.

Small Business (50 or fewer emp.)
Mar 22, 2018
 Source
Overall Rating:
5.0
JB
Juan B.
Founder
Share
"Buffer is an excellent software. I recommend it to anyone working on Social Media"
What do you like best about Buffer?

It does what it should: schedule and publish posts across social media. However, I must admit that one of the key factors is their beatiful, clean layout. Also, they're updating and working on new features constantly.

What do you dislike about Buffer?

[Fixed] I could not tag separately for Facebook and Twitter. Now I can.

What problems is Buffer solving and how is that benefiting you?

I save time on Social Media that I can dedicate in other sftuff.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Buffer "
What do you like best about Buffer?

I love Buffer’s ability to schedule posts in advance and let me immediately track the post’s influence through their insights tab.

What do you dislike about Buffer?

I dislike that there isn’t more support built into it, like a feature that helps you figure out what time is best to post for your audience and when you’re getting the best interactions.

What problems is Buffer solving and how is that benefiting you?

I have solved the issue of my being constantly connected to my phone throughout the day and distracted by keeping an eye on the time constantly to post during the times I should be posting.

Small Business (50 or fewer emp.)
Mar 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great social media manager/scheduler for Nonprofits & Churches"
What do you like best about Buffer?

The best part about this is the free use for basic scheduling. It also has the unique use of scheduling a calendar queue with broader times compared to picking one time, you can stick it in the queue. Otherwise it's super easy to use and provides everything a small business needs to take the time and effort of scheduling and posting your content.

What do you dislike about Buffer?

They haven't figured out there way around Instagram yet, but it's not their fault, and they at least do reminders. Doesn't allow multiple accounts on same network, which isn't bad if you only have one company account to work with.

What problems is Buffer solving and how is that benefiting you?

Scheduling out posts, promoting it to clients for their basic uses, analytics,

Small Business (50 or fewer emp.)
Feb 22, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very simple and easy to use. Gets the job done"
What do you like best about Buffer?

It's simple layout and the ability to use it with "drag and drop"

What do you dislike about Buffer?

They're limiting the free plan to very few features and trying to push the paid version

What problems is Buffer solving and how is that benefiting you?

Buffer helps us (digital marketing agency) in managing various client profiles easily.

Small Business (50 or fewer emp.)
Feb 21, 2018
 Source
Overall Rating:
5.0
AF
Alexa L. F.
Social Media Coordinator
Share
"Buffer is an adequate, budget friendly replacement for costly cloud based content marketing programs"
What do you like best about Buffer?

The way content is displayed in the queue makes it very simple to track what is being posted.

What do you dislike about Buffer?

There is no way to store or track assets in the system.

What problems is Buffer solving and how is that benefiting you?

Buffer helps me push content out continuously for a minimal monthly cost.

Small Business (50 or fewer emp.)
Feb 20, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for easy, simple social management."
What do you like best about Buffer?

I love, love, love how easy it is to pull images for posts. I have yet to find another tool that does this.

What do you dislike about Buffer?

The limit to the number of posts can be a challenge. But it's free, so.

What problems is Buffer solving and how is that benefiting you?

Simple social management.

Mid Market (51-1000 emp.)
Feb 14, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple, great platform for social media automation"
What do you like best about Buffer?

So easy to use, link shortening and the ability to schedule content was awesome

What do you dislike about Buffer?

Can be limited in analytics and reporting, but is awesome for beginners

What problems is Buffer solving and how is that benefiting you?

Saved so much time and really helped to prepare for events and manage multiple channels

Small Business (50 or fewer emp.)
Feb 09, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Optimization of time in publication"
What do you like best about Buffer?

What I like most about Buffer is that I can administer all the social networks in a single application, in a very easy way.

What do you dislike about Buffer?

What I like least about Buffer is that it has a limited storage capacity for publishing programming.

What problems is Buffer solving and how is that benefiting you?

We have reduced the time we spend publishing content on social networks at all times. Our team can enter the platform and edit the content before it is published.

Mid Market (51-1000 emp.)
Feb 04, 2018
 Source
Overall Rating:
5.0
HC
Heather C.
Digital Marketing Instructor, Digital Marketing Bootcamp
Share
"Big Fan"
What do you like best about Buffer?

I'm a big fan of the Buffer platform. Their freemium model is great for multiple reasons. The Free plan is great for personal use if you want to build your personal reputation and following on social. But the Freemium model is also great for business because I've been able to sign up for a free account, use it for a couple of weeks, and show my bosses the great reports Buffer provides, and then use that as a case for upgrading to a larger plan. And their plan options are very flexible for small business to large enterprises with multiple management user levels. I love how the platform is user-friendly, easy to setup and schedule posts, and also offers really great reports. The ability to show nice reports is a great selling feature when pitching it to stakeholders in your company. I also like how you can re-buffer posts that perform well.

What do you dislike about Buffer?

There isn't anything I dislike at this point.

What problems is Buffer solving and how is that benefiting you?

I've used Buffer at multiple companies now from small agency settings to international organizations. It makes social media management easy almost to the point of setting and forgetting. Our marketing team can all contribute content, I'll pick and schedule the best, and let it run for a month while we shift gears and focus on other work. It's helped my companies build audiences passively.

Small Business (50 or fewer emp.)
Feb 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Great for handling multiple accounts!"
What do you like best about Buffer?

Buffer was really amazing in helping me manage multiple social media accounts and scheduling my posts. I really enjoyed the Google Chrome extension.

What do you dislike about Buffer?

There wasn't much to dislike. My only problems with Buffer were self caused errors when I made mistakes scheduling posts.

What problems is Buffer solving and how is that benefiting you?

I was managing so many social media accounts for different brands at one time, I couldn't have done it without Buffer. Buffer let me focus on scheduling each account's posts as far out as I could before moving on to the next.

Small Business (50 or fewer emp.)
Jan 31, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
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"Great for crossposting on multiple platforms!"
What do you like best about Buffer?

Buffer allows you to post the same message to multiple platforms at once AND makes it super easy if you want to tailor them to certain platforms (changing hashtags, shortening the message, etc)

What do you dislike about Buffer?

It hasn't YET rolled out the direct scheduling to instagram that hootsuite rolled out this week, but they were a couple weeks behind on rolling out the 280 character tweets, as well, so I have faith that it's in the pipeline!

What problems is Buffer solving and how is that benefiting you?

I use the paid version of buffer to manage up to 10 accounts.

Mid Market (51-1000 emp.)
Jan 30, 2018
 Source
Overall Rating:
5.0
CS
Casey S.
Founder
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"Social Media Posting Made Easy"
What do you like best about Buffer?

I like that I can schedule content, for free, to be published at a later date.

What do you dislike about Buffer?

I really can't think of anything off of the top of my head. The company even sent me stickers. It's pretty good for a "freemium" version. The settings defaulted to the wrong time zone, initially, so I was scheduling 11 PM PST posts, which wasn't great for my audience.

What problems is Buffer solving and how is that benefiting you?

I'm using Buffer to schedule LinkedIn posts and engage with IT professionals.