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Calendly Reviews: 4.7/5 — Highly Rated
Calendly is a scheduling software that is used to automate the scheduling of appointments. Typically used for businesses to help reduce no-shows, Calendly’s customizable appointment types, automated email notification features, as well as convenient integrations with useful business applications.
Calendly is also often used as Business Scheduling of choice in Venture Capital and Personal Productivity tech stacks.
| Capabilities |
API
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone |
| Training | Documentation |
| Languages | English |
Compare Calendly with other popular tools in the same category.
The basics are easy enough to learn, and you can smoothly integrate with Outlook.
All advanced functionality is locked behind higher subscription levels-- We have the Professional level so that we can set up a team, but they locked the most obvious and useful meeting type for teams behind yet another upgrade to the sub level. The other two team based meeting options are a joke, and the only useful item is an extra $4 per month... per license...
It books meetings, and I use it to... book meetings.
Clean, intuitive, simple interface yet has a wealth of options for customizing if one desires.
I like everything about Calendly. At the moment, nothing I would change
Google Calendar does not offer an option for people to see my availability and book a meeting.
If you need it for one service than it’s for you!
If you have multiple appointment types you have to pay for it and the calendar doesn’t link up with your phones calendar
Helps others seen my current availability. It’s like a personal assistant
Once you get the hang of it, it is relatively easy to use, but I stopped using it because it isn't an easier or cleaner than Google calendar.
It is a very basic platform, but the design is a little dull. I found it confusing to use. I originally was going to schedule in my availability for team meetings and for clients, but I found Google calendar would be better since everyone already uses that.
Didn't necessarily have any issues, I just didn't see a real benefit in using it.
I need a calendar to help me organize my day
Really didn't have anything to say I didn't like
As a massage owner I needed an organized schedule to keep track of clients
As I said in my title. Calendly is a great for sending invites to people who want to choose calls on their schedule. I was impressed at how easy it was as a user. That's important.
There are a number of other items that the software has, but I don't want to have to input my information twice. Outlook is still my primary calendar.
Being able to have participants choose the time and duration for an appt that is convenient to them.
It's easy to schedule appointments, that's the only thing.
They tried to make it so simple. But it's so simple that they don't even want to develop. For instance filtering you can only filter by emails, when you want to look up somebody that has an appointment you can't even look them up by their name first name last name or phone numer - only by email. You don't have a white overview of your appointments on the calendar. Did try always to give you a workaround instead of solving the problems.
I don't have any problems I just want things to work.
Not much. It does not work for the function it is intended for.
Changes do not reflect the current schedule. They should not call it changes because you need to delete the schedule and re-do it.
None really.
A public calendar that syncs with calendar applications
Constant issues with functionality, particularly calendar sync issues. Horrific support only via email without followup. When attempting to get support, chatbot provides option for transferring to live agents or live chat with product experts, which they do not have. Support tickets handled only through email. Ticket responses include instructions to go to live chat along with inaccurate self-help articles, often unrelated to support issue. Tickets are closed and marked as solved after response emails are sent without the customer validating the issue has been resolved. Signed up for paid account and experienced the issues outlined above so downgraded to free. When attempting to troubleshoot functionality issues for features included in free version, system responses with prompts to upgrade in order to use the particular function.
The intended solution is not delivered and therefore not benefiting. Instead have required excessive time for support, missed meetings due to inconsistent sync (acknowledged as problems with their solution) and duplicate bookings.
It's a great software, but for 150 million, you'd think that they would have things in place for their short comings. But I was turned away with no resolution numerous times with them
I dislike that I have to pay for 6 seats just so I can post numerous classes at the same time. 191 dollars a month to possibly fill up a few classes. Not to mention me reaching out and explaining my situation and them not caring. Also when I had two accounts by accident she didn't care and said it was my problem to cancel it. They wouldn't issue refund at all. AQUITY USE AQUITY!
They have only created issues but by the grace of god I'm smarter than most people and was able to piece their software together run a way that doesn't ruin my business but when I'm paying 2200 ish for a software it's so frustrating. Because other people are using it the same as I am but the way my business works is we stack classes so I have to set an instructor for each class
There was a free version that worked so i tried to get the most of it.
The downtime of site and unhelpful customer service.
i stopped using it since the links didn't work and I couldn't log in to fix anything. Customer service was unhelpful in telling me to log in to cancel. They didn't get back to me when I told them this.
The user interface and experience is really nice. Product setup is easy.
Terrible customer service, the product has major flaws and issues with integrations. If you need a booking system for sporadic interviews or calls, Calendly will do. If you need a solid software to handle 20+ appointments per day, look for something else.
I am trying to let customers book appointments autonomously. Benefits are UI/UX.
it is no longer working properly - it worked initally but now bugs
no customer support to work out bugs - emailed support 2 days ago with no respnse
This week it has created nothing but problems.
I seemed to have made an appointment with my minister.
I went to my minister's Calendly page and there is no apparent way to find out when I had scheduled my meeting with her. This is the typical kind of product where the people first wrote the machinations in code based on their personal way of dealing with websites and computers. They then came up with an interface that only makes sense to someone who knows those machinations the rest of us never see. Give me a way to get my appointment with someone from my contact's schedule. Is there a special check in page that doesn't show up in my Chrome passwords? Your review form asked for a screenshot. First, I tried to get a screenshot by down loading my Minister's Calendly page. All that did was put a file on my desk top that would not show up when I pushed your "Upload a screenshot" button. I tried the MacroShaft, Shift and S key to make a screenshot to my clipboard. I could not download that, either. I tried file:///C:/Users/Roderick%20Sprague/Desktop/Calendly%20-%20Elizabeth%20Stevens.html and also the link to that page on her ministerial contact page in the download from my desktop space. I got the broken document icon on your "Upload a screenshot" space each time. My final attempt was downloading the contact page with the link to my minister's Calendly page and nothing was downloadable, either. Also, computer people seem to loose track of doing straightforward things with language. Why is downloading something to you an upload? the only difference is it is a jargonish way of saying I am downloading something off my computer to your network. I even had a computer at the U of I tell me it was preloading my desktop while it had to download my desktop. If it was already on the desktop as soon as I had checked into the lab, it would really would be preloaded. Unless there is a remarkable breakthrough with quantum computing, computers are not capable of precognition.
I seemed to have made an appointment with my minister. I am hoping she can clue me in as to when I make said appointment.
What Calendly does - simply scheduling, it does pretty well.
When support was contacted about providing integration to one of the most common meeting platforms - Ring Central - I was advised to put the idea on the forum. It turns out that dozens of users are actively asking for the same thing, which means there are potentially hundreds of needing wanting it but not making noise about it. Calendlyis ignoring these requests and deferring by sending people to a forum that is apparently not even looked at by dev.
It does make finding available times easier for multiple parties. But there are now free services that do this just as well. As it stands I won't be renewing.
I liked when it worked the way it is sold to work.
About three weeks ago my calendly and my team members calendly started turning off the function (randomly) to add meetings automatically to our google calendars. When I reached out to support I asked if it was something I did. I was told no and this is something that our development team needs to look into. It has since happed 5 additional times in the last 14 days where the option to add events directly to our calendars has just randomly turned off which impedes my business. Their customer support ONLY reaches out via Email and refuses to escalate my issue to a manager. Poor customer service all around and as a PAYING customer, I expect issues to be resolved. I will now be looking at alternatives to calendly.
None - At this time Calendly is more of a hindrance than a help.
Nothing. Boring service and interface limited usefulness
Billing doesn’t stop until you check every box, even if you ask customer services.
Was trying to solve scheduling. No benefits realized.