Caspio Reviews & Product Details

What I enjoyed with caspio is the great functionality and how easy it is to build tables.

When creating the drop down values in a table, I ran into issues with formatting when exporting the data.

Being able to efficiently collect mounds of data from a large number of people in real time.

I can quickly find prior audits and eval submitted by myself or others on the team.

Previously, on a different software, I would get emails when something was completed and would know that assigned audits were being completed. Now I have to log in to check.

Again, having the prior audits at my disposal helps track progress ans problems for different team members. Same with trainer eval. I can easily review how they are doing and see their strengths and weaknesses.

Caspio has great features but not as user friendly as they claim.

I recently tried to cancel my subscription only to be informed that even their month to month subscription ties you in for a full year this is not acceptable.

They are not solving my problem as they are refusing to cancel a month to month subscription. May this be a warning to new users if you don't like the product you are tied in for 12 months.

Pretty easy to use for simple tasks and applications.

The price keeps going up and up, and the features are more and more lacking. The new App Extensions is a slap in the face to customers. They say that Caspio is a 'No Code' platform, but that is hardly the case. You do not need coding knowledge if you want basic, bare-bones, 2010-style applications. If you want anything remotely close to looking up to date with current standards and practices, or want something like a Gantt chart, you will either need to know an extensive amount of coding or pay a hefty amount for their ' professional services'.

It is nice having everything be accessible via the web. It is nice to have the ability to have our employees go to a website and submit a form from their cellphone. Basic things like this is what Caspio is really good for.

Nothing - it is very unuser friendly, and the customer support is worse.

The customer service - the product is slow, glitchy and they will not allow you to leave the contract even if the product sucks.

Customer services - I have received no benefits.

It was pretty easy to get started. There are a solid set of template apps that helped speed our evaluation process.

When working with a new supplier, I always find that the most significant test is when something goes wrong and how they handle it. This happened very early on in our evaluation. We required more time to get buy-in from our stakeholders. The free trial is 14 days in duration. We were happy to pay to continue our evaluation and so bought a monthly plan. What we missed was the small print that said all plans were a minimum one-year term. Although this is written on their website, it is in the smallest font size. I would usually consider tactics like this to be UX dark patterns. I wanted to give Caspio the benefit of the doubt so I asked if we could get out of this 1-year term as we were still in evaluation. They were insistent that we were now bound to the one-year contract. We went back and forth over this for weeks. In the end, we terminated our relationship with Caspio as there are many other providers that have more modern products and (most importantly in this case), better post-sales support.

We were building a volunteer management system. We didn't realise any benefit as we terminated our evaluation.

After being reassured several times that my use case was "simple" and shouldn't take long to implement I decided to move forward with subscribing. Needless to say that was not the case.

Aggressive sales team called with the promise of incorporating Caspio as database that would replace Microsoft Access and Excel. Heaving Data wrangling proved to be impossible on the platform.

Systematizing Marketing Efforts with prospects

We liked some of the basic features of Caspio, but most of its other promises left much to be desired.

We're not sure what Caspio offers to companies, but compatibility with Wordpress is not among them. We were told by their sales team that there were multiple ways, including plugins and API’s that would allow us to integrate our Wordpress site. In fact, there aren’t. For example, the limit on their API calls per month would not run our app for a day. Neither of these limitations were mentioned by their sales staff, even after repeated questioning about the costs from our CEO. We had a fully working, functioning prototype in our old database we demo’d for the Caspio sales staff and they claimed they could match all the functionality. In fact, nearly every promise they made was specifically disproven, and, the solution seemed very limited. It’s UI features left a lot to be desired. In the end, we spent over $60k and 9 months before abandoning Caspio. We finally realized the “rathole” was simply not ever going to work. Every Caspio workaround caused another problem. Their sole resolution was to have their technical staff work with our development team. Each time, they failed to create a reliable workaround. We finally had to walk away from tens of thousands in development costs because we figured out their routine— stonewall until their technology could catch up. It never could. And, tell us that we could upgrade (again) to get “that” feature. In the end, this wasn’t true. We upgraded and still, it would not do something simple. Caspio is good at marketing, and willing to sell you anything. But its a rudimentary, overpriced solution. We ended up with Filemaker again (our old database). It’s newer versions are substantially more compatible, and Web friendly than SAS-based Caspio. Go figure?

We were trying to use Caspio as a web-based -platform. All what we got from it, however, was buggy Eye Frames.