Chatter Reviews & Product Details

It’s convenient because it’s on the same screen as my events calendar.

It’s a bummer that my colleagues would rather use email than chatter. I wish that it interfaced with outlook in a more user friendly way.

Event-related issues can be directed in a more focused way. I like that my conversations are easily traceable.

The strength of chatter is its integration with the Salesforce platform--our teams uses Chatter to tag other users and post updates across teams to ensure everyone's on the same page. Our teams also use Chatter to share files. Chatter definitely shines for teams collaborating on a support case.

Chatter notifications are occasionally missed--users can enable email alerts for chatter posts, but if you're trying to stay within one system (Salesforce), then the icon alerts in the corner aren't bold enough.

Chatter lets us solve the problem of communicating on a record-based system (Salesforce). By using chatter instead of email, there's no chance that we are crossing streams. The conversation occurs directly on the case/account/contact.

it allows you to choose who sees the txt

you need to know everyone’s specific user name if you want to send a direct message

we are collaborating with other organizations. we can share documents as well

The chatter feature on Salesforce allows employees to make posts much like one would on a Facebook feed. It is good for communications that are not necessarily worthy of an email, and even more fun posts for morale!

Chatter can sometimes be an ineffective tool at my workplace because there is no notification system in place. It may be several days before a post is seen

Chatter can be a great place to share achievements of employees. It is nice because these achievements may go unnoticed if the Chatter page did not exist, but this gives them a space to be celebrated!

I like the ability to use chatter to update everyone on what has been going on internally. Being able to attach images or links to a post is a welcome and helpful feature.

The user interface falls in line with the rest of Salesforce which could do with a refresh as it seems outdated.

Being able to share meaningful updates with everyone in the company without spamming their Outlook inbox.

I like how no matter if my coworkers are in office or working from home we can still all bounce ideas off one another using this software.

Just the sign in, the changing of passwords every so often drove me a bit crazy.

We are able to work on complex work files and collaborate quickly even when someone from our team is not in office. So it solves the missing puzzle piece issue when a co worker is not in office but hold key elements to a clients information. The benefits of this software are wonderful no more waiting extra days for co workers to all be in the same area at the same time for meetings we all sign in from anywhere and we are ready to go,

Has provided a high quality solution with communication problems on our team.

The design of the architecture is not sufficient enough for a larger scale company.

Quick and easy communication.

A good source of communication for a portal that manage bookings.

there's not much to dislike about chatter as the feature does the job.

We're able to communicate with the team internally to get problems solved within a timely manner.

The ability to talk amongst my colleagues about an account in a location we can all find easily.

Lots of other platforms enable us to do the same thing

We use Salesforce for all client management. Chatter enables us to communicate intelligently and efficiently day to day.

1. Joining the groups is quite. Easy just click the icon and become the member. 2. The search option is quite good. Messages are promptly posted. 3. I liked the tooltip description is simple but has apt information. 4. I like to receive these notifications to stay connected with my team all over the world.

1. I feel salesforce chatter user interface could have been more friendly. 2. Experienced loading issue sometimes

This app helps in communicating with me peer and share important information about the organization securely. I haven't seen as such any security breach while using this app. Overall good app.

Chatter is like the social media of the work space.Easy to use to navigate towards central issues and hot discussion topics.

Some users have experienced issues logging in on their mobile devices.

This is a great place to centralize company-wide discussion topics.

Social media -like interface is familiar and easy to adopt.

The name! Chatter makes it sound like it will DECREASE productivity, not increase it. Also would be great to have more options for notifications to make it more instant.

Collaboration within Salesforce for one-stop shop.

It's great for tagging people and indirect communication

A bit lacky on the chat part, some restrictions of the search

Internal business communication, attaching and sharing files

Being able to update the team on free food or a survey link.

The use of hashtags and tagging people is not up to speed with today's text lingo.

Fast and easy updates to the team about current happenings or employee engagement. This is better than having to send an email.

Like the ability to easily collaborate with global colleagues. Ability to follow objects like an opportunity is valuable.

Do many different logins for different chatter orgs. Would be nice to have a single Chatter login across multiple orgs - would make password maintenance easier and also ability to see anything you need access to in one spot.

Global collaboration.

Salesforce Chatter is allowing me to engage more efficiently with my coworkers both at work and at home.

I wish Salesforce Chatter could communicate with other social media sites better, such as Linkedin, Facebook, and Twitter.

I haven't used Salesforce Chatter for business-related issues, but I see it more as a way to connect and build off my relationships with other coworkers.

Easy to set up and get started. Pretty simple to use.

I've found nothing that I dislike so far.

The ability to communicate across an organization effectively regarding a broad range of topics

I like how it's like Facebook and the ease of it

Nothing to dislike, it's very easy to implement and the user acceptance rate is good.

We're able to get away from all the constant emails and having everything within the CRM platform we're using, Salesforce

quickly posts to relevant forum/topic. Also easily accessible later.

Cannot edit a post once its sent (IE cannot change a spelling error etc)

communicating with operations teams better

Being able to sync my commentary to accounts, leads, opportunities.

It isn't as 'real-time' as other communications means such as Slack or GChat.

Solving the ability to communicate around business issues that are sensitive and should be secure through the Salesforce platform. A universal platform that everyone within the company will be able to access.