Unclaimed: Are are working at Contentstack ?
Contentstack is a company based in San Francisco that’s built to offer API-first headless CMS. The platform is built to empower marketers and developers to collaborate around content to create customer journeys and deliver dynamic digital experiences across channels, audiences, brands, and regions. It is Microservices-based, API-first, Cloud-native SaaS, and Headless.
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| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone, On-Premise Linux |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Contentstack with other popular tools in the same category.
ContentStack is easy to navigate. Details are organized and labeled accordingly. Our team uses the app on a daily basis to implement changes on our websites. There are also features that help facilitate these changes such as scheduling and staging, which make things easier as we no longer have to rely solely on our testing environment to see how our changes would look like. My team is also able to provide feedback and get customer support from time-to-time, especially when we encounter challenges with using the app. Overall, even if it has been less than a year since we've launched our website using ContentStack, it was easier to integrate into our daily processes than we initially expected.
I hope ContentStack gives us more freedom to edit labels per categories and shift layers (e.g. nav menu items and sub-links) so that we can easily integrate terminologies that are specific to our organization. Also, I wish that the interface someday makes it easier for teams to collaborate on projects. What happens is that sometimes, scheduled events are overwritten if other team members are trying to change a different dimension in the site. Hopefully, the application becomes easier to collaborate in and that it would be strategized upon for this vision.
ContentStack is easier to navigate compared to our previous content management system. This gives us back time that we could use on other projects.
I love how flexible it is and the UI is very easy to understand. I like the fact that you can leave comments with each version of a content type. I like how everything is connected and you can see references to where content is being used. We have so many different functions that we use C-stack for and it's amazing how versatile it is.
The search function could be a little better. The old UI sometimes gives me better results but too many results. Search in the new UI is a little bit more complex to search specific parts of different content types, but there are times where it doesn't give me the correct results. Also it's confusing when fields are collapsed and there's a number by it making me think it's a filled in field so i uncollapse only to find it empty.
We have a lot of different API services where we leverage C-stack for that functionality. We use it to manage a lot of content for products, collection pages, & landing pages. it serves as a central repository for our web content and it's easy to navigate.
The interface is really good looking, it's easy to understand how to use it and the information given at the courses helps you to understand cleary what you should do. The information is well structured. The more you use contentstack you get to the use really easy, the language isn´t a problem and it really easy to implementate with other things that are useful for the project. I use Contentstack every day for uploading content and it´s really easy to do it.
The search is really complicated to understand at first, sometimes it allows you to look for some things that aren´t even part of the content model that you have. What I don´t also like is that to look for some info I need to use the expert search but it´s not that easy at first, so they should have a easier filter or search box.
The content interaction, the way you can structure data as you wish and the allowace to upload information and manage it also from code is really useful and handy.
Contentstack is versatile and very effective to administer contents in an enterprise environment with many users working simultaneously.
Even the register and following of tickets are good. Sometimes the response time is not the best.
Manage many websites in an enterprise environment
Integration with ContentStack was straightforward. SalesforceConnector is helpful to fetch and use data from the Salesforce Commerce Cloud instance.
We had some issues with Salesforce Connector and authorizing the Salesforce Connector. I wouldn't say dislike it since ContentStack acted very quickly with their support team.
We are using ContentStack as a Headless CMS for one of our clients on their new e-commerce platform.
The team at Contentstack has your back. They'll work with you to address challenges, offer solutions and tweak their roadmap if possible to make their customers happy.
While highly rated the platform is still somewhat early in it's lifecycle, so if you're a large enterprise it's still building out features you might expect. However, their composable headless framework mitigates some of that concern and differientates them against their traditional CMS competitors.
Contentstack is helping us move from a homegrown headless CMS to an enterprise level platform. They are helping us go beyond building a web site to creating a modern digital platform that will allow our team to address both business and customer requirements.
User friendly. Simply select the content model you want and where you want it then fill in the content. Then after you have put all the content models together, you can publish to a sandbox and see how they all look before going live.
It takes technical know-how to implement and build the different content models. And if there was an error made at the building stage, it will refelect in all subsequent use of that content model. And instead of being able to fix it, you may just have to build a new one from scratch.
Allowing anyone on the team to create a webpage and update it later on. There is no need to put in a ticket and wait to update an existing page since it can be done on the fly.
Contentstack has made my merchandising job so much easier and efficient! The asset management and organization in itself is easy to manage and time-saving. It's easy to work with our developers to create entries that can be easily duplicated. I also love having the drag and drop feature to move around blocks and other content. So easy compared to our old, clunky tool!
Versioning can be hard and confusing when multiple people are working in the tool as well as when we are creating versions for multiple projects. There has been times where we've pushed through pages that are meant to be for a future project by accident but it is easy to go back and quickly push through the correct version. Contentstack is great for controlling what aspects of the site can be updated because most of the things are controlled from what developers allow us to update as merchandisers. I would love to have a bit more control as a merchandiser for some one-off updates. A lot of changes we want have to go through the development process which makes the process longer. Also, I wish there was a better way to organize entries instead of having to search based on tags.
Contentstack allows us to have our site assets and entries all in one place which was exactly what we were looking for! It's easy to create releases for all of our larger holidays and projects.
We were looking at a headless CMS that we would be able to integrate with our own internal system. Previously content had been managed within this internal system, but as we were expanding into other countries, we needed something more sophisticated that would be able to manage multiple versions of the same piece of content. We chose Contentstack, and are very happy with how it's performing. We use WeLocalize for translation services, allowing multiple teams (design, content and campaign managers) to use the system, and it's extremely helpful for making sure the correct version of the content is being used. Their account management is great as well, very responsive and keeping us informed of any changes in the system.
While the integration was a bit time consuming to complete, this was mostly due to the complexities of our own legacy platform. We have had some feature requests put through that have taken some time to be actioned.
Having a system that is able to be used by multiple teams simultaneously allows us to ensure content is created and used in a timely manner. It also allows us to seamlessly use translated content. Even for content that is all in English, this allows us to customise it for each English speaking region (UK, US, Canada, Australia, NZ) so it's the best fit for our customers.
Once you get the hang of it, it's a super intuitive and easy platform to use. There is also a wide range of support and training available to continue growing your capabilities.
Not as straight forward as some of the other CMS software I have used previously. I also often get the different content types you can use within stacks confused so still plenty to learn here.
User friendly software that is used across our various different business units means that this platform is fit for purpose by everyone at Trade Me that uses it. I love that fact that anyone anywhere can be in the software at the same time as you and it doesn't effect what you are doing. Additionally, the ability to schedule pages to be published is a game changing feature so many CMS platforms still don't offer.