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Discourse Reviews & Product Details
Discourse is a great tool for creating online forum experiences. The Discourse ecosystem is designed to be easy to use and user-friendly, with a range of features like spam blocking, moderation, and notifications. The open-source environment also integrates with tools like Slack, Zendesk, and WordPress. The platform supports convenient forum design and provides a range of native integrations, automatic trust systems, and a comprehensive reporting dashboard where users learn more forum trends to help them learn more about the audience and drive more insightful discussions.
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| Segment |
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| Deployment | Cloud / SaaS / Web-Based, On-Premise Linux |
| Training | Documentation |
| Languages | English |
Discourse Pros and Cons
- Open source environment gives users more control
- Simple user interface for creators and forum users
- Automatic trust system minimizes spam
- Limited to only forum functionality
- Open source environment requires coding knowledge.
Compare Discourse with other popular tools in the same category.
My favorite part of the software is being able to tag things to search for them later. I also like that you can organize discussions and topics to your liking.
It takes a while to get used to and customize to your liking. For example, you can assign trust levels to each user and organize things but you have to play with it a little bit before getting the hang of it. I suggest having a training day or a week so that everyone can get used to it.
Whenever we have new training information or resources we use Discourse to ask questions, keep in contact with each other regarding future events, and learn more about our training material.
This software is great because it allows you to leave comments on whatever you feel and also interact with other users on any board or site that your on. It is very user friendly.
It can be confusing for first time users starting out because it's not the easiest with the load time after writing a comment.
You can see any feedback that customers, consumers or clients have about your uploads or products which is great for traffic.
This worked ok as a mailing list and enjoyed the forum option for fans to get engaged. It offers a unique tool that is why we chose the platform, but wish it could have done more so we could use it as a platform for multiple efforts.
....but for it to compete with other platform options, it needed more tools and options for increased usability. I would rather have one platform that manages several things, then have to use 3 including Discourse.
Simple way to send emails and liked the discussion forum options.
Easy to log on, summarizes and condenses threads, blocks unwanted spam threats, is modern and versitile
The pricing tiers are a tad on the expensive side
Streamlining our needs in Marketing; i.e.: Direct mailers, etc. all while satisfying the needs in other areas so that we can focus on other main criteria for business
I like that i was able to communicate with co workers through private chats or forums.
I found it easy to use and found no dislikes
Able to ask supervisors for help with just a click of a button
Best forum/discussion software we have ever used
More difficult to set up than our old forum software
Semi-public discussion forum
Users can choose to use forum threads without the User Interface by subscribing via mailing list mode.
Private Messages can be seen by Administrators, something which might not be clear to everybody.
We've used it several times to use it with our equipment.
My favorite part of Discourse is the infinite scrolling they have that allows for more communication to happen.
It can seem jumbled if this is the first time you use Discourse, but after you get the hang of it, it makes conversations simpler and more natural.
For internal communication and discussions mostly. It helps us all stay on the same page.
I really like the ability to tag (add categories) articles and easily search by and organize those tags. The ability to sort the page by newest posts versus a more traditional Category listing is also great. The badges you earn when doing things in Discourse don't do anything, but they are a fun touch.
Haven't found a way to edit/remove tags/categories. For example, if you've misspelled something, even if you don't use that tag, it still shows up in the list.
We had best practice documents in Dropbox, in Google docs, on various internal servers. Information was all over the place. Discourse was a good, inexpensive way to bring it all together in one centralized place that's easy to search and find.
The process of setting it up and getting things started was very easy and practical. It has a modern approach to the interface and things are quite intuitive.
Sometimes it feels quite disorganized. Items of discussion start to "pile up" in the main view. Gives that kind of feeling of having a lot of emails that you haven't responded to yet.
We are using discourse as our main platform for internal discussions, in other words, a intranet forum. The main benefits are to provide an open and simples place for people to discuss ideas.