Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Compare Elastic Email with other popular tools in the same category.
The free package is very generous considering the monthly quota compared to other similar solutions like Mandrill (RIP) and SendGrid, and I've found the deliverability to be excellent.
It takes some extra time to set up advanced features like SPF/DIKIM as you have to look for the right parameters in the Documentation, it's not so smooth like when I did it on Mandrill. DKIM tests passed fine, but I've had some trouble validating the SPF record. Compared to Mandrill, I've found one more thing to be lacking at the moment: a detailed send log where I can see every email I've sent during a date interval with statuses (success, soft bounce, hard bounce, etc).
Generic marketing/transactional email delivery. For small projects, the free package is an excellent choice and has a larger mail / month limit than the competitors, while setup is only a little bit trickier.
I like that they use a new server, faster than many of the other e-mail providers out there as a platform to send emails. It provides efficiency to our rather slow job and helps us completes the tasks quicker.
I dislike that there is not much choice when it comes to e-mail sending. Sure, all the normal features are there but for advanced features such as ptp email review, it is a bit lacking.
I am solving the problem of e-mailing our clients e-mails, as tradional email services cannot provide such a large scale.
Bulk contact upload, discounted pricing, easy integration via APIs
Slow, reports are inadequate, too many bugs in API
Bulk communication to target audience
I was looking for a true alternative of Amaozn SES , once we come through it found much powerful and feature rich at the very similar price . It is One of the most affordable Email Marketing solution in the industry. Their recent updates made the platform automation rich . I love too use autorespnder and detailing reporting system . They provide in dept server logs.
To be honest , I cloud not see anything wrong with ElasticEmail . A false positive campaign trigger will make you to contact Support team and provide valid documents time to time.
We are doing email marketing here . We are able to send out emails to our large database, the recent product update made it awesome , now we are able to re-target only most responding subscribers.
It is updated regularly, any bugs we found were fixed asap and overall they are very helpful.
Very strict filters about spamming. One of our clients got blocked after they received a couple of complaints because the unsubscribe link was on the footer. Also some of their IPs are blocked by Sorbs which creates issues for recipients using sorbs as a filtering engine.
Fast delivery, and tracked emails. We know when a client has recieved and opened their email.
The low cost is the best feature and most things do work correctly
I have some concerns over deliverability including bounces flagged as spam, higher number of complaints/spam reports and much more difficult to setup than competitors
As an author I need to regularly email my subscribers. It accomplishes this
I like the easiness to use custom templates
The fact that is not in my hand to improve the reputation and responsiveness of my list. This cause me stopping of my activity.
Marketing solutions to small and medium businesses
Flexibility within the product was a necessity from the beginning and it is a prime example of why we still use it.
Non ability to actually call customer service. Unless we have missed it...
Reaching our targeted audience and ability to review metric and analyze results.
I liked the that its sign up process wasn't complicated and its platform's userfriendlness was decent.
I found that the emails deliverability was rather slow, so it took a long time for the mail to reach its destination.
None at this time there is currently no benefit for me.
Good value for money. easy to use and set up
non-transparent ability to lower the subscription, do not go out of their way to resolve current requests
just use it