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Elastic Email Logo
Elastic Email
Effortless Email Marketing
4.4

( 200 )

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Elastic Email Reviews & Product Details

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
Social Media
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Ask Questions about Elastic Email
What Elastic Email is best for?
How does Elastic Email compare to SendPulse?
What are the pros and cons of Elastic Email?
Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Elastic Email Media
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Elastic Email Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: January 18, 2026
Elastic Email Logo
200 Elastic Email Reviews
4.4 out of 5
Small Business (50 or fewer emp.)
Jun 02, 2016
 Source
Overall Rating:
3.5
BF
Bence F.
Creative Developer
Share
"No nonsense email provider with a few hiccups"
What do you like best about Elastic Email?

The free package is very generous considering the monthly quota compared to other similar solutions like Mandrill (RIP) and SendGrid, and I've found the deliverability to be excellent.

What do you dislike about Elastic Email?

It takes some extra time to set up advanced features like SPF/DIKIM as you have to look for the right parameters in the Documentation, it's not so smooth like when I did it on Mandrill. DKIM tests passed fine, but I've had some trouble validating the SPF record. Compared to Mandrill, I've found one more thing to be lacking at the moment: a detailed send log where I can see every email I've sent during a date interval with statuses (success, soft bounce, hard bounce, etc).

What problems is Elastic Email solving and how is that benefiting you?

Generic marketing/transactional email delivery. For small projects, the free package is an excellent choice and has a larger mail / month limit than the competitors, while setup is only a little bit trickier.

Mid Market (51-1000 emp.)
May 04, 2016
 Source
Overall Rating:
3.5
CC
Calvin C.
Manager
Share
"efficient email sending"
What do you like best about Elastic Email?

I like that they use a new server, faster than many of the other e-mail providers out there as a platform to send emails. It provides efficiency to our rather slow job and helps us completes the tasks quicker.

What do you dislike about Elastic Email?

I dislike that there is not much choice when it comes to e-mail sending. Sure, all the normal features are there but for advanced features such as ptp email review, it is a bit lacking.

What problems is Elastic Email solving and how is that benefiting you?

I am solving the problem of e-mailing our clients e-mails, as tradional email services cannot provide such a large scale.

Mid Market (51-1000 emp.)
Aug 20, 2022
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Elasticemail for SMEs"
What do you like best about Elastic Email?

Bulk contact upload, discounted pricing, easy integration via APIs

What do you dislike about Elastic Email?

Slow, reports are inadequate, too many bugs in API

What problems is Elastic Email solving and how is that benefiting you?

Bulk communication to target audience

Enterprise (> 1000 emp.)
Dec 12, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Affordable yet powerful Emailing Marketing Platform"
What do you like best about Elastic Email?

I was looking for a true alternative of Amaozn SES , once we come through it found much powerful and feature rich at the very similar price . It is One of the most affordable Email Marketing solution in the industry. Their recent updates made the platform automation rich . I love too use autorespnder and detailing reporting system . They provide in dept server logs.

What do you dislike about Elastic Email?

To be honest , I cloud not see anything wrong with ElasticEmail . A false positive campaign trigger will make you to contact Support team and provide valid documents time to time.

What problems is Elastic Email solving and how is that benefiting you?

We are doing email marketing here . We are able to send out emails to our large database, the recent product update made it awesome , now we are able to re-target only most responding subscribers.

Small Business (50 or fewer emp.)
Aug 02, 2017
 Source
Overall Rating:
3.0
KV
Kypros V.
Managing Director
Share
"Overall a good Gateway"
What do you like best about Elastic Email?

It is updated regularly, any bugs we found were fixed asap and overall they are very helpful.

What do you dislike about Elastic Email?

Very strict filters about spamming. One of our clients got blocked after they received a couple of complaints because the unsubscribe link was on the footer. Also some of their IPs are blocked by Sorbs which creates issues for recipients using sorbs as a filtering engine.

What problems is Elastic Email solving and how is that benefiting you?

Fast delivery, and tracked emails. We know when a client has recieved and opened their email.

Small Business (50 or fewer emp.)
Jul 18, 2017
 Source
Overall Rating:
3.0
BF
Brian F.
Senior Information Analyst & Project Management
Share
"Cost effective but some deliverability and setup concerns "
What do you like best about Elastic Email?

The low cost is the best feature and most things do work correctly

What do you dislike about Elastic Email?

I have some concerns over deliverability including bounces flagged as spam, higher number of complaints/spam reports and much more difficult to setup than competitors

What problems is Elastic Email solving and how is that benefiting you?

As an author I need to regularly email my subscribers. It accomplishes this

Small Business (50 or fewer emp.)
Feb 07, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"Great service"
What do you like best about Elastic Email?

I like the easiness to use custom templates

What do you dislike about Elastic Email?

The fact that is not in my hand to improve the reputation and responsiveness of my list. This cause me stopping of my activity.

What problems is Elastic Email solving and how is that benefiting you?

Marketing solutions to small and medium businesses

Mid Market (51-1000 emp.)
Feb 07, 2017
 Source
Overall Rating:
3.0
AG
Verified Reviewer
Founder
Share
"My review"
What do you like best about Elastic Email?

Flexibility within the product was a necessity from the beginning and it is a prime example of why we still use it.

What do you dislike about Elastic Email?

Non ability to actually call customer service. Unless we have missed it...

What problems is Elastic Email solving and how is that benefiting you?

Reaching our targeted audience and ability to review metric and analyze results.

Small Business (50 or fewer emp.)
Sep 26, 2023
 Source
Overall Rating:
2.5
AG
Verified Reviewer
Founder
Share
"My Experience Using Elastic Email"
What do you like best about Elastic Email?

I liked the that its sign up process wasn't complicated and its platform's userfriendlness was decent.

What do you dislike about Elastic Email?

I found that the emails deliverability was rather slow, so it took a long time for the mail to reach its destination.

What problems is Elastic Email solving and how is that benefiting you?

None at this time there is currently no benefit for me.

Mid Market (51-1000 emp.)
Jul 06, 2023
 Source
Overall Rating:
2.5
VS
Vladimir S.
Founder
Share
"non-transparent terms of payment and review of payment for services"
What do you like best about Elastic Email?

Good value for money. easy to use and set up

What do you dislike about Elastic Email?

non-transparent ability to lower the subscription, do not go out of their way to resolve current requests

What problems is Elastic Email solving and how is that benefiting you?

just use it