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Elastic Email Email Marketing Software logo
Elastic Email
Effortless Email Marketing
4.4

( 200 )

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Elastic Email Reviews: 4.4/5 — Solid Choice

Elastic Email Overview
What is Elastic Email?

Elastic Email is primarily an organization that offers an email marketing platform that is well known for having a very cost-effective email API. The platform provides a robust HTTP API, intuitive and user-friendly interface, round the clock global support, and accessible pricing structure that makes it easy for businesses to create and send email campaigns and start building meaningful relationships with their core customers.

Company Elastic Email Inc.
Year founded 2010
Company size 11-50 employees
Headquarters London, Ontario, Canada
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What Elastic Email is best for?
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What are the pros and cons of Elastic Email?
Elastic Email Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Elastic Email Features
A/B Testing
API Access
Analytics/Reporting
Automated Responses
Bounce Management
Campaign Scheduling
Contact List Import/Export
Custom Fields
Customizable Templates
Deliverability Tools
Drag-and-Drop Editor
Drip Campaigns
Dynamic Content
Email Campaign Management
Email Tracking
Event-Triggered Email
Geolocation Tracking
Integration with CRM
Landing Pages/Web Forms
Mobile Optimized Emails
Multi-channel Marketing
Personalization
Real-Time Analytics
Segmentation
Social Media Integration
Spam Testing
Subscriber Management
Survey/Poll Management
Template Management
Unsubscribe Management
Elastic Email Media
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Elastic Email Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: April 28, 2026
Elastic Email Email Marketing Software logo
200 Elastic Email Reviews
4.4 out of 5
Mid Market (51-1000 emp.)
Jan 30, 2019
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Awesome email!"
What do you like best about Elastic Email?

This service has changed the way I do email, would recommend to anyone!

What do you dislike about Elastic Email?

The only thing I dislike is that not a lot of people understand this yet!

What problems is Elastic Email solving and how is that benefiting you?

It streamlines emails so that I can organize everything daily.

Small Business (50 or fewer emp.)
Nov 29, 2018
 Source
Overall Rating:
5.0
JH
Jordan H.
Seo / Word Press Ux
Share
"Relentless Customer Support"
What do you like best about Elastic Email?

I had an issue that was NOT a quick & easy fix. After my issue was escalated to a rep named Andrzej, he spent the better part of 2 weeks troubleshooting and implementing different solutions until my issue was finally solved.

What do you dislike about Elastic Email?

I don't have a single negative thing to say about Elastic Email at this point.

What problems is Elastic Email solving and how is that benefiting you?

We are a digital marketing agency that provides web hosting along with a multitude of other services. Because we host websites, we needed a reliable SMTP provider. Elastic Email delivers (no pun intended).

Small Business (50 or fewer emp.)
Oct 24, 2018
 Source
Overall Rating:
5.0
VA
Victory Osayi A.
Co Founder And Ceo
Share
"Elastic Email is reliable! "
What do you like best about Elastic Email?

Transaction email via smtp and api and delivery to inbox. We have been using Elastic Email for over 3 years, it has been a reliable experience and the customer support is amazing. I recommend elastic email for transactional and marketing emails.

What do you dislike about Elastic Email?

I have not really had a bad experience while using Elastic Email.

What problems is Elastic Email solving and how is that benefiting you?

We use Elastic Email for transactional email and it has been working well. We have assurance that our emails always arrive inbox of our subscribers.

Mid Market (51-1000 emp.)
Oct 02, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Amazing server and fantastic support"
What do you like best about Elastic Email?

Service it self fast ,stable and just awesome ! Support team - fantastic. Very professional, friendly.

What do you dislike about Elastic Email?

i dont have nothing .. and even i dont know what i would like to change or improve..

What problems is Elastic Email solving and how is that benefiting you?

we doing e-mail marketing, email tracking and transaction emails. Stable & fast service allow us to concentrate on different thing and don't care about mails sending Elastic Email take care about it!

Small Business (50 or fewer emp.)
Oct 02, 2018
 Source
Overall Rating:
5.0
AD
Andrea D.
Management And Sales, Co Founder
Share
"Excellent performance and support"
What do you like best about Elastic Email?

They have very attractive plans, very useful support material (highly needed for a newbie email marketer like me) and fast and effective support.

What do you dislike about Elastic Email?

The first time I had an issue things took a while to get through but things seem to be solidly on track now.

What problems is Elastic Email solving and how is that benefiting you?

Email marketing for small and targeted groups.

Enterprise (> 1000 emp.)
Jul 27, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Excellent service"
What do you like best about Elastic Email?

Someone could send mails he needs, no montly compromises.

What do you dislike about Elastic Email?

Nothing, their service are exclusive and efficent

What problems is Elastic Email solving and how is that benefiting you?

Send Information to my 8000 suscriptors

Mid Market (51-1000 emp.)
Jul 12, 2018
 Source
Overall Rating:
5.0
LM
Laura M.
Specialist Marketing
Share
"Tried it and loved it"
What do you like best about Elastic Email?

Elastic email turned out to be a mass mailing solution on par with the industry giants alike Mailchimp. It features a comprehensive HTML newsletter builder alongside a quite comfortable list management engine. What I especially like about elastic is email tracking capabilities which result in detailed analytics on every campaign we send. The tool is really decent and worth its money.

What do you dislike about Elastic Email?

HTML builder acts quite weird sometimes. What I mean is how the system handles versioning and progress saving. When you return to a newsletter you've been building, Elastic won't always open the latest version of this email and you'll have to look for an actual version somewhere in the history of updates.

What problems is Elastic Email solving and how is that benefiting you?

We're using Elastic email to manage our clients lists for mass mail as well as perform such mass mail. It does this job great.

Small Business (50 or fewer emp.)
Jul 07, 2018
 Source
Overall Rating:
5.0
AT
Abbygale T.
Import Manager
Share
"Great for mass outreach"
What do you like best about Elastic Email?

We;re using elasticemail to send newsletters with special offers to our clients and suppliers. Elasticemail makes this process extremely easy and assessing the campaign's results is also very informative with their reporting system.

What do you dislike about Elastic Email?

Occasional performance site performance issues. This happens rarely, but it happens.

What problems is Elastic Email solving and how is that benefiting you?

Reaching out to our clients and suppliers en masse.

Small Business (50 or fewer emp.)
Jun 02, 2018
 Source
Overall Rating:
5.0
AB
Angela B.
Wedding Planner
Share
"A great Mailchimp alternative"
What do you like best about Elastic Email?

Elasticemail is a surprisingly great mass mailing solution for contacting your client base and subscribers. The newsletter builder is very intuitive and easy-to-use.

What do you dislike about Elastic Email?

I've lost my newsletter-building progress when started working with the system. Turns out that I just had to restore the previous version. This part isn't intuitive enough. Maybe some tutorial at the start would have helped.

What problems is Elastic Email solving and how is that benefiting you?

Contacting the list of our clients with news and offers as well as sending blog post updates to subscribers.

Small Business (50 or fewer emp.)
May 15, 2018
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Very helpful service"
What do you like best about Elastic Email?

IT gives a valuable service for free.and is an alternative to google smtp

What do you dislike about Elastic Email?

nothing,but better hide out adress from the bottom.give some other info

What problems is Elastic Email solving and how is that benefiting you?

I use elastic mail to confirm user mail in my wiki http://uknow.ga . Since my hosting did not provide this facility i was stuck and elastic mail help me to slove this.