GoodAccess Reviews & Product Details
GoodAccess is a cloud VPN with zero-trust access controls built for small and medium businesses. Designed to be simple and easy to use, GoodAccess is a secure remote access solution that easily connects remote workers, applications, data centers, clouds, and offices on one reliable virtual network. The platform doesn’t require hardware or complex setup and can be deployed in minutes.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
We've been using GoodAccess Team VPN for several years and remain satisfied with their service. Our journey with them began during the UK's Covid lockdown, assisting our team to work remotely. We've since transitioned to a hybrid working model and GoodAccess has adapted seamlessly with us. Their VPN offers diverse connection options, catering to Mac, Windows, and Linux users, and additionally supporting OpenVPN. While we've set up our own VPN server on Amazon AWS as a precaution, we've never had to use it thanks to GoodAccess's reliability.
What's commendable is their continuous development; introducing new features assures us of their commitment to growth and improvement. Though a recent pricing review led to an increase, their customer support was receptive to feedback and showed flexibility.
Remote acess and hybrid working post Covid-19. We've transitioned to a hybrid working model and GoodAccess has adapted with us, allowing us to scale up and down as we bring in external contract developers.
We needed a solution which will give us a single IP Address in our country, which will enable us to whitelist one IP for our employees, I was amazed to find out that the biggest player in this field have limited amount of available dedicated servers and in limited amount regions. Support is near immediate. With good access I got exactly what I needed in this region, good quality, high speed, secure and available
Our usage of Good access is limited to very few features and we didn't find any Cons worth mentioning yet.
Our need: 1. Static Ip 2. In a country which is not a main site (Main competitors are not offering IPs from this Country). 3. Multiple users connected simultaneously from Desktop and Mobile device. 4. High availability, High speed.
Straight forward and transparent on team activity log - doesn't mess with the internet speed
I'm still trying to figure out if it works for social media team logins seamlessly. It's not a dislike, just exploring
Using goodaccess currently for our marketing team using team social media accounts from different places in the world as we work remotely. So far so good.
Good internet quality and convenience. The Windows version is easy to install.
In windows OS, sometimes it doesn't work after changing some Windows' security options like a firewall or updating the OS. I needed to restore the Windows setup to a previous point. This happened to two people including me in my team.
We use GoodAccess's VPS service for security and the fixed IP address.
GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. Eva, our rep, is also quick to respond and helpful whenever we reach out.
Sometimes my team has issues loading and connecting to the tool, but we have overcome this by rebooting the app or re-downloading.
GoodAccess allows my remote team to work closely together. Our daily tasks require us to log in and out of multiple platforms, which would flag our activities as suspicious without using GoodAccess.
Easy to setup and 10 users are included with the price which allows easy access and useability. It will also alllow you to add a dedicated IP for Data tunnelling between offices.
Dont really have an issue outside having the ability to add individual users on top of your account when required. Or reducing the amount of users if your situation changes.
Solving my time creating point to point VPN access when i have remote users connecting to different locations. It also allows me to have more users included in the price.
Simple to use. Good dashboard to manage your account and settings. And very good performance
A bit pricy. I believe this product is a more premium than we require. But other products we evaluated seemed more complicated to use, so we still believe it is worth its price.
We needed a statis IP. With product we also got VPN security and the static IP wherever you are. And the performance/throughput is very good.
User friendly web and manual for new users
Obviously I would also welcome some cheaper variants
Acces to server through static IP.