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GoodAccess Reviews & Product Details
GoodAccess is a cloud VPN with zero-trust access controls built for small and medium businesses. Designed to be simple and easy to use, GoodAccess is a secure remote access solution that easily connects remote workers, applications, data centers, clouds, and offices on one reliable virtual network. The platform doesn’t require hardware or complex setup and can be deployed in minutes.
| Capabilities |
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|---|---|
| Segment |
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| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPhone |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
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We started using Good Access during Covid when our entire workforce started home working. They were a good price point compared to their competition and one of the only ones that allowed for a small team and use a fixed IP Address. During Covid, Good Access were a live saver for our company and without them, we simply would not have been able to work. The VPN is very simple to setup, using either the Good Access application or by exporting OpenVPN configuration files. Some of the new features such threat detection and mapping connections have been amazing and very well done. All in all a very good company to use when a VPN access is required.
Some of our users had issues with the Good Access application to gain access to the VPN. Their support though was very helpful in getting us back online and offering different solutions.
During Covid Good access allowed us to continue our working day seemlessly. This has continued after, with all of our home workers still using the servicer. It allows the entire copany to stay connected and eases collaboration.
GoodAccess has been my team's cloud VPN tool for the last two years, and we have been happy with the features. I am the tool admin, and it has been easy to navigate and I have had no issues adding or removing users and updating the settings. Eva, our rep, is also quick to respond and helpful whenever we reach out.
Sometimes my team has issues loading and connecting to the tool, but we have overcome this by rebooting the app or re-downloading.
GoodAccess allows my remote team to work closely together. Our daily tasks require us to log in and out of multiple platforms, which would flag our activities as suspicious without using GoodAccess.
Easy to setup and 10 users are included with the price which allows easy access and useability. It will also alllow you to add a dedicated IP for Data tunnelling between offices.
Dont really have an issue outside having the ability to add individual users on top of your account when required. Or reducing the amount of users if your situation changes.
Solving my time creating point to point VPN access when i have remote users connecting to different locations. It also allows me to have more users included in the price.
simple setup, enable virtual LAN over different locations
missing option to integrate virtual firewall for gateway, DNS missing to assign names to access hosts from virtual LANs and local LAN
access to hosts without static IP
Simple to use. Good dashboard to manage your account and settings. And very good performance
A bit pricy. I believe this product is a more premium than we require. But other products we evaluated seemed more complicated to use, so we still believe it is worth its price.
We needed a statis IP. With product we also got VPN security and the static IP wherever you are. And the performance/throughput is very good.
I like the following things about GoodAccess: Security: GoodAccess uses strong encryption and a variety of security features to protect your data, including zero-trust access control, network access control, split tunneling, and IP whitelisting. Ease of use: GoodAccess is easy to set up and use. There is no hardware to manage, and the user interface is simple and intuitive. Scalability: GoodAccess is scalable to meet the needs of any business. You can easily add or remove users, and you can also choose from a variety of pricing plans to fit your budget.
No live chat support: GoodAccess does not offer live chat support. This can be a problem if you need help with the service and cannot wait for an email response.
GoodAccess is solving the following problems: Security: GoodAccess uses strong encryption. Remote access: GoodAccess allows me to securely access. Compliance: GoodAccess can help businesses comply. Cost savings: GoodAccess is a cost-effective way to secure your network.
User friendly web and manual for new users
Obviously I would also welcome some cheaper variants
Acces to server through static IP.
The VPN works for the Dev Ops team, no problem that I'm aware of.
As an administrator I cannot access the website from my laptop's browser. I've tried several different browsers, have cleared my cookies and cache, and used incognito mode, but it still doesn't work. The only way I can make it work is via my (personal) smartphone, which is less than ideal. I've reported this several times but have not received any response on the last few occasions. I am being ignored, which is very unfair and unprofessional.
My particular problem has not been solved, but the Dev Ops team successfully works remotely.