Greenhouse Reviews: 4.4/5 — Solid Choice

I love the fact that GH enables us to have a clear view of our candidate pipeline and make proper hiring decisions. It is data-driven, extremely efficient and hands down the best ATS I have ever used. Also the insightful training programs and events.

In all honesty, there is no major downside I would point out. Perhaps, I would say I am not a huge fan of the new interview-scheduling feature because I prefer the old one. Besides, lately, most of my emails (especially the ones I send on "Remote Interview" stages) end up either in the spam or promotions folder, so I have to send the same email twice (resulting in duplicating work). Apart from that, all good.

My team and I are doing our best to create the most efficient recruitment process ever, and GH suits our purposes just fine. We provide our candidates with an amazing candidate experience also thanks to GH being a rather user-friendly ATS.

Applicant tracking made easy. Generating reports are also made more convenient because of the filters. Moreover, it helps in optimizing the recruitment process. It is also easier to collaborate with teammates and schedule interviews.

Sometimes there are inconsistencies with the reports and activities made in the applicant's profile.

It helps the company to find suitable candidates and to easily track hiring progress.

UX and UI is great, lots of automation tools, easy to install, workflows are seamless

The private jobs feature was disabled, also there is no resource planning or headcount planning tool available - this would be a product that would really ensure Greenhouse is number one amongst competitors

Automation, candidate screening, offer processes etc

The scorecards which provide transparent and quick feedback in the hiring process.

The "new look" of scheduling interviews is not nice. The "old view" was much better because you were able to see the candidates availability on the right side of the screen to remind you when he/she was available.

We have a better overview of our pipelines, easy for coworkers to get access to jobs if they are part of the hiring team.

Greenhouse is easy to use and it is easy to train others to use. It has great reporting functionality which makes our regular reports easy to produce. Being able to handle all communications with applicants through the system, and in bulk, is a massive time saver.

We have a large amount of updates that we need to make to the system and haven't had the time to make that happen to streamline our processes, but our account manager has been helpful in understanding where we need to start when we are ready. There have been some updates that we weren't prepared for that we need to address.

We do not have an internal recruiting team so Greenhouse fills a large void in our organization to keep everyone on track and organized during hiring. We have an incredibly fast time to hire that helps us to get individuals into needed roles quickly and easily.

I like that Greenhouse is super user friendly and intuitive. I can teach my hiring managers all the basics in under 15 minutes. They are constantly updating features and bringing on new integrations.

I dislike that Greenhouse does not integrate more with things like HireRight and HireVue. For HireRight, I would love to be able to see where my candidates are in the background check process through their Greenhouse profile. I would also love to be able to bulk upload resumes to one job.

I am able to have my managers completely own the recruiting process for their hourly employees. I am able to schedule within Greenhouse and eliminate my need to manually schedule every single person I want to speak with.

The flexibility, ease of use and simplicity of this system is the most important aspect of Greenhouse. I have worked in many other larger Enterprise ATS systems that I spent more time managing than actually recruiting or interviewing candidates. The scorecard has provided the foundation to roll out structured interviewing at our company, improving data driven hiring decisions.

I wish the scheduling tool integrated with our video interviewing tool, Microsoft Teams. It makes it cumbersome to have to go out of the Greenhouse scheduling tool to Outlook 365 to confirm interviews. During COVID all of our interviews for the past 8 months have gone virtual so the need for video interviewing is an absolute requirement. I wish they had a interview question library that you could save your interview questions to. It is cumbersome to have to recreate questions for every interview plan and the work around provided by our Success Manager is complicated.

For the first time, we are able to receive candidates for global locations due to the global career site and GDPR compliance of the system. We have realized cost savings, improved candidate feedback from hiring managers resulting in faster and better hires.

The most helpful aspects of Greenhouse for us have been the frequent system updates and integrations with other technology platforms. Additionally, our new customer success manager has been outstanding in keeping us in the loop with how we can continually be more efficient and accurate in the system with our unique & complex company structure.

There are glitches every so often, but that's to be expected to an extent.

Company & candidate communication, efficient engagement, consistency with interview plans/structure, more thoughtful assessments of candidates, increased referrals and increased internal employee applicants.

I love the ease of the backend of the system, how I can make changes quickly. I love the scorecards and ease of finding candidates after we have interviewed them in the past. I love the inclusion product and the ability to focus on under represented talent. I love how I can integrate with Outlook and scheduling is made easy. I love templates and how quickly I can create and implement them. I love GH!

There are features that I would like to see added. I woudl like to be able to attach something to a req, vs. a person. I would like to build out interview kits with questions based on our culture across all jobs.

We have solved so much! When I started, our positions weren't actually making it to websites and now the metadata works so well to get our roles to the candidates that would be interested in them. I love the reporting features and the APIs that can help drive decisions.

Made our recruitment work easier. Also, all its functions are user friendly. All is going well so far. Greenhouse walkthrough is also easily available through online webinars for better platform understanding and experience.

None that I can think of. All is going well so far. Greenhouse walkthrough is also easily available through online webinars for better platform understanding and experience.

Made our recruitment work easier. Easy access to all candidates' profile in one database / platform - Greenhouse

Greenhouse is an incredibly scale-able platform which is great for companies like SMCP North America that are in growth mode. It is extremely user-friendly and also provides a host of data surrounding the Recruitment Process at SMCP.

There is nothing that I dislike about it.

Two of our biggest objectives: Improving our candidate experience Speeding up the hiring process

Easy to navigate Reporting is the best I have used

Creating user groups/permissions is a little clunky Not being allowed to edit a role as confidential

Reporting dashboards for visibility to the entire company Efficient applicant tracking

The ease of use to create custom fields, as well as being very adaptable to other systems we have in place

The reporting Feature has come a long way since we first were using GH. I would love the ability to attach skills in bulk if I am trying to add a group of salespeople for instance. Last time I checked that was not available. It would greatly increase our usage of the feature, especially as skills are not "validated" so a range of similarly-named skills are options with no real restrictions.

Problems with communication with our hiring managers during the recruiting process have been solved. We are trying to start integrating with our new HRIS as the ATS inside it is unusable so once that is connected, we will definitely be able to save time working in one less "system".

The user interface for Greenhouse is simple and easy to navigate. They also have a very robust to knowledgebase and support team to solve any issues or questions you have.

The reporting function in Greenhouse could be improved. I would like to see a dashboard that helps me evaluate the performance of recruiters on my team, specifically.

Greenhouse has been crucial in helping us implement structured interviewing. It also helps us track referrals, provide an organized and pleasant candidate experience, and keep up with important recruiting metrics.

Ease of use, UX/UI is friendly to users, good value for both large and small companies, great for multiple roles,

Every page on Greenhouse redirects to a separate page vs other ATS where everything lives on one central page - not as streamlined

Candidate hiring, candidate satisfaction survey, a good in-house scheduling tool, etc. are all examples of benefits/features in Greenhouse

User friendly! Everything is very intuitive.

if you want to access specific data, you have to pay for what's called a "BI-connector." The service is already pricey -- so, another cost of 3k isn't great

Recruitment and keeping track of the data for candidates

Greenhouse is a product with a point of view that encourages best practices like structured reviewing and consistent interviewing. It takes some work to set up, but when you do it, you can easily hold hiring managers and interviewers accountable to have the same process for every candidate.

Reporting still is not where it needs to be without purchasing third party tooling. It's becoming a bit like SFDC where implementation and information structure can create challenges, so it is a bit tricky to set up.

Greenhouse has the right balance of ease of use and intuitive that gets hiring managers to complete scorecards and allows the team to work through their recruiting responsibilities in a structured way.

It's user-friendly and such a smart system! I love that each candidate has an activity history and all roles that they have applied and be considered for are listed. GH Events is incredible for University Recruiting and the CRM lets you keep a pulse are great candidates that you meet. The integrations are also spot on (Workday, LinkedIn Recruiter, Zoom). LinkedIn Recruiter makes sourcing candidates a breeze. Event the GH app is user-friendly.

There is very little to dislike honestly

Speed and efficiency

Greenhouse is pretty seamless - there are rarely bugs or service outages I've experience with other ATSs. Additionally, there are so many integrations available - LinkedIn, GoodTime, Google Calendar, email, and so on.

Setting permissions that work for everyone in a company can be tricky - that's likely due to my lacking knowledge. Sometimes I still get hiring managers or teammates requesting we keep information in spreadsheets - this doubles the work I do putting data into Greenhouse.

Tracking candidates throughout a hiring or courting process in a timely way. Having all information about current and past processes (feedback, jobs, salary, resume, portfolio) at my fingertips.

Simple and easy to use. Customer Success is very quick with responses and questions.

Nothing I've found that I don't dislike.

Great ATS tool. Easy to schedule interviews.

I love the simplicity of the ATS. I like that it's easy to add a new candidate and navigate through the stages of the interview process! It's very user friendly and intuitive! Our Hiring Managers have jumped on-board and have enjoyed the ease of the system as well.

I wish the notes were easier to navigate through, such as, separating out emails vs. other notes.

We have been able to utilize the CRM for building our talent network!

Clear view of candidate pipeline, easy to pull reports and to share with hiring managers the status of their roles and candidates.

Not a lot of help when it comes to sourcing and managing sourcing pipelines - going back historically to reach out to candidates, etc.

Reporting, finding issues in our interview processes and blockers.

excellent reporting, easy candidate flow, scorecards functions is A+, many integrations

The cost haha, it's one of the most expensive options

My current team had the benefit of adopting GH as our first ATS so it's solved any and all problems we initially had in managing recruitment

Easy to use, organized, and if you ever don't know something, their customer support is fantastic! Shout out to Trevor F!

UI could be enhances visually, but nothing that would stop me from not using it all together.

Track applicants, manage job reqs, integrate with third party job boards, source tracking!

I love that Greenhouse is constantly evolving to become a more user-friendly product. About a year ago, I believed Greenhouse was a great product when I first researched the product and worked on the implementation within my company. Today, I continue to be pleased with the developments that have happened since then. I am also a huge fan of the communication style that all admins receive from GH with information pertaining to the updates. We are also developing as a company, so it is great that the UX of the product is simple and easy to learn for our new employees.

I don't like that there is no way to remove users from the user panel who are former employees. I realize users can be disabled, however, seeing former employee names in the list is annoying and confusing when monitoring who is active on the platform.

Expanding our growth and headcount is the problem. The benefit is that we have strong visibility of the entire recruiting process and we can see what levers we need to pull to scale at the pace we need to, compliments of the reporting feature.

A lot of integration ability across multiple systems used in the hiring process allow for a near seamless transition of candidate information from start to finish

Some of the UI can be hard to navigate or find if changed, i.e the "schedule to a certain calendar" was moved to a settings option on the top right of the screen, plus that settings button is smaller as well as lighter grey against a white background and can be easy to miss

Candidate flow through the ATS, for rapid hiring

If using Greenhouse properly, you work IN it. This leads to full visibility across the hiring team which means full transparency and consistent understanding of where the process is at.

Would prefer if the application was available in French, however as I understand it, that is on the roadmap - keeping my fingers crossed for an update soon!

Understanding source quality and improving sourcing efforts in real-time.

Greenhouse is an intuitive UI and workflow. You know a product is well designed if you do not need a training to use it! It has completely changed our recruiter workflow to the positive. We spend time on value added activities now.

Greenhouse had some initial account manager turnover, which is understandable given COVID, but that felt like a slight set back in the relationship.

We have solved administrative work for the recruiters, and hiring manager visibility. The candidate experience is seamless.

Easy to navigate UI. Straightforward navigation and ease of use

Reporting isn't using detailed or customizable unless you purchase their reporting add-on. Lots of nickel-and-diming for additional features (e.g. diversity & inclusion, onboarding)

organizational workflows, determining accurate candidate sourcing locations. tagging applicants for future reference

Greenhouse is a very customizable tool, specially in terms of data and user permissions. We have access to very granular information that supports every recruiting decision making. Also, we have an excellent suport via chat or customer service.

Candidate survey is not customizable, so we cannot change the questions, nor the email sender or content. As a result, we have a low response rate. Also, interview scheduling is not the best feature too. The interview confirmation for the candidate doesn't send an automated invite, so we have to do it manually. CRM is not very complete, specially when importing candidates to greenhouse. It's a manual process.

The main benefit for us is the data visibility.