HubSpot CMS Hub Reviews & Product Details

Hubspot is a very intuitive tool. You can begin using Hubspot even if you haven't used a CRM before. Also, the forums and the tutorials help you a lot to figure things out when you´re stuck on something, I've found answers to 80% of the problems I've had in there

There are still parts of the platform that can be improved, because sometimes you have to make a lot of repetitive actions to get the tool to work for your entire website

With Hubspot we´ve automatized almost every part of the customers interaction with our website. We make our landing pages and administrate all the pdf, video and image files on our site from there, we make pop-ups to let them know when we have discounts or offers, we make worfkflows so we can clasify our customers to make them a personalized and better experience and we send targeted mass emails based upon this clasifications.

The blog interface is much better than the platform I used before. I also like how easily HubSpot makes it to track your ad campaigns and user behavior. I also really like sending emails through HubSpot. It makes it very easy to analyze your email performance and segment lists.

Oftentimes the technical documentation does not match updates made to the platform/software.

HubSpot is a powerful sales tool and allows you to demonstrate how sales and marketing work together.

Hubspot support, account management, and implementation teams are incredible! I have worked with several platforms throughout my career and for the SMB category, Hubspot is by far the best solution on the market.

Some of the attribution features are a bit basic, so I am working with some outside developers to help implement tracking pixels for facebook and google that are action-based ie: adds to cart, abandoned cart, etc.

E-commerce support, marketing automation, internal workflows using the CRM, e-commerce bridge for automated purchase based follow up, lead generation for wholesale using landing pages and forms. Overcoming the limitations of niche-based systems for the wine industry using the open API to connect to the alcohol category-specific taxes, interstate licenses, etc. As a one-person marketing team and relatively small sales team as well Hubspot is an all-encompassing solution that's easy for non-digital natives to learn. When they have questions they can easily access Hubspot support rather than having to go through me for simple fixes. That's a huge plus in giving me valueable time back to devote to web UX, enhanced conversions and true automation/list segmentation.

I have worked with multiple CRM systems in the past that have not been nearly as user friendly or efficient, as far as publishing and reporting capabilities. I also really appreciate all of the readily available training and academy content. The blog posts, available templates for download, and other marketing tools have been a huge help!

Nothing that I can think of at the moment

Our inbound lead process is much improved after incorporating Hubspot. The social media management tools, email, and workflows have been a game changer.

My favorite aspect of hubspot is the user friendly aspect allowing for new team members to quickly and easily catch on to our existing workflows in the platform.

I wish i was able to have multiple contact owners associated with one lead under the same contact owner property field.

We do not utilize the sales side and just created an integration with our existing CRM allowing for revenue to be easily tracked and thus dictate who receives which content/strategies based on spend.

HubSpot, in my opinion, is the best marketing solution on the market. As an all-in-one solution it encompasses every tool that the modern day digital marketer should have in their belt. From blogging tools to website management tools, and from reporting to automation, HubSpot has it covers. HubSpot's ease of use means that it is very easy for marketing teams to access the data that in-turn allows them to make more informed marketing decisions, and focus their efforts on things that actually affect the bottom-line of the business.

Since using HubSpot I have noticed a shift in the quality of it's employees. It's sometimes hard to get a straight or informed answer from their account managers or customer support team.

We have migrated our entire lead generation strategy to HubSpot. It automates elements of our marketing, and ensures that we are reporting on every moving component of our marketing campaigns. In turn, this means we can invest our time and efforts into content that we know is having a direct effect on the bottom-line of our business. We also use HubSpot to manage our sales process. HubSpot's sales tools plug directly into the marketing tools, meaning that we can pinpoint a leads original source, and receive lead intelligence on website page views, email engagement and attachment/link opens/clicks.

HubSpot has been such a bliss to work with and streamline leads from social media to the marketing funnel. No matter if you need to upload a new blog or create a landing page or form, it's intuitive and easy.

Non-streamlined approaches or design features require special coding skills, HubSpot could be a little more flexible on allowing quick customizations.

HubSpot is definitely a time-saver, has great analytics and can quickly give you an overview of what's happening with your clients and leads.

Excellent support for when needed, but academy and online training is good and easy to follow. Social shares, blog posts, landing pages all easy to manage and update, do new or refresh older posts. Sales and marketing forms and processes are good for sharing contacts and leads.

costly if you use all the bells and whistles if your client numbers go up - but then again hopefully profits go up with it so it becomes a win-win

form capture and GDPR assistance really helped us. Being able to track where our contacts and leads have come from and being able to do most things by adding in apps that work with Hubspot - i.e. Mailchimp, Wordpress, Zapier etc - without having too many extra systems

Literally the most intuitive software I have ever used. Very pleasant to look at on a day to day basis and incredibly powerful at running all sorts of background automation.

Hubspot is constantly trying out new things and revamping old things. That being the case, I often get messages while on the site that theire has been an error with backup, or workflows, or files. Its such a substantial platform that stuff sometimes falls through the cracks during updates

Managing contacts, sending out emails, creating landing pages, assigning contacts to sales, distributing content. blogs, anything that marketing needs to do. If I had my way, hubSpot would be the only marketing tool (other than zoom and slack) that we would use

Hubspot helps me manage every aspect of my clients' social media presence, from scheduling content to tracking conversations and analyzing our metrics.

There are some limitations for what we can publish, largely due to the native tools themselves. For example, you can no longer publish to personal Facebook pages, GIFs continue to be difficult, etc.

Scheduling content in bulk and in advance is a huge benefit, and the platform is reliable and flexible in that mode. I use the social reports tool to adjust my content and how we're delivering it, based on past performance. The listening tool is great for making sure you don't miss out on conversation with your markets.

The platform for building landing pages is really fantastic. It's intuitive and simple to use. Hubspot also has easy modules to help you build the pages to fit your needs the best.

Right now we're having issues with our automatic emails for when a blog posts. We have two different blogs hosted on one website which makes it hard to differentiate the emails and who they should go to.

Our automatic emails have been a lot simpler, posting on social media is now a breeze, and identifying MQL's has been dramatic as well. The biggest benefit is qualifying leads before they get to our sales team!

Hubspot helps me to attract, delight, and keep customers via inbound methodologies. The learning tools are abundant and as a hybrid marketing manager for my company, it allows me to make the most of our resources to make our inbound marketing efforts successful. Hubspot is constantly getting better and better over time.

The one thing that I dislike about Hubspot is on occasion, the "Help" feature will direct you to articles to read instead of focusing on steps to solve the question. This is the exception rather than the norm however.

We can solve the problem of how to be found on the web by prospective customers. We can solve the problem of how to follow up with a website visitor once they fill out a form on our site. We can solve the problem of drip marketing to that visitor if they do not convert to a customer. We can solve the problem of asking for reviews. We can solve the question of how to optomize a page so that more people find us online. We have definitely brought inbound new business to our company using Hubspot tools that we would not have ordinarily attracted.

This product is by far the industry winner in terms of content management. Hubspot Marketing has allowed us to create a robust audience database and content strategy that allows us to understand our audience in a way we have never been able to before!

The tool can be quite complicated in terms of features. There are so many things you can do with HubSpot it can feel quite overwhelming at times. A tried and tested workflow recommendation would be great for a website, content strategy etc starting from scratch.

The automation capabilities in HubSpot are brilliant! We have developed 10+ automated email series that are triggered according to our customer's behaviour and data profile. It's a great way to re-purpose evergreen content, establish ourselves as thought leaders and nurture qualified sales leads.

I love HubSpot's end-to-end experience. Not only they provide you with the marketing automation tools you need, but also they transfer as much knowledge as they can in the process. They never fail to support you with any learning resources.

They need to enhance their website builder. The Content Manager needs more access and authorities.

HubSpot has provided marketing solutions for our company and helped us track our results.

One of the best aspects of Hubspot is the fact that you can unite your efforts in website design, blogging, email marketing, social publishing, and lead management all in one platform. The tools are similar across various functions and it makes it easy to deploy common assets across various mediums.

This will come off more like a back-handed compliment but there is not a lot to dislike. One thing that can sometimes be a source of frustration is the rapid pace of change at Hubspot. They're always innovating and the tools are always changing, usually for the better. It can be a challenge to stay abreast of the updates, and you'll want to stay up to date on your training. Honestly though, it is exciting to use a tool whose makers are constantly working to innovate. If you've ever been saddled with a dead tool that never updates and stays current with technology, you won't experience that here.

I'm solving many problems with HubSpot. We started with replacing old marketing techniques that were disparate - direct mail, printed handouts, blogs and microsites - uniting them under the same platform. We moved on to utilizing new techniques like drip campaigns and A/B testing to hone our approach and maximize engagement. From new account campaigns to re-engagement campaigns and event marketing, most of our marketing efforts flow through, or are complimented by, Hubspot.

Ease of use and efficient. I appreciate that all our contacts are in one spot. Doing mailings is easy. Our website gets complicated for looking good and ease of use.

No calendar to schedule events with clients

Keeping workflow in one place

I love that I can schedule out a year in advance if I wanted to! I love how easy it is to create a post for each channel just by clicking the icon. Once you create a post for FB and click another icon to add a post there, you don't have to re-write the post, it automatically copies what you had. You may have to make some fixes for Twitter to shorten it, but most of the work is done. My favorite view is the month view because I can see the overall picture better! I also love that when you post a blog on your website, you can automatically setup a post to share on socials after the blog publshes.

I don't like that you can't delete a post, only put into a draft. Then it gray's out the post and doesn't take it off altogether. If I am missing a delete section, then someone please let me know! It would also be nice to have a tab where I can store all of my hashtags that I use so I don't have to leave the site and grab them from my notes. I would like to social listen on other channels besides just Twitter.

I have used other social media calendar systems before, but I love how this is integrated with everything I do in marketing. I almost don't have to leave the site. If there could be a place to upload podcast audio clips and have them posted on all of those places, that would be great!

One of the best parts of Hubspot is that it's easy to navigate. Really important for us as a team as we are always pressed for time. One of my favorite parts about Hubspot is the Academy, as well as the easy-to-use blog creation feature. The reporting and analytics features are also fun to track and interpret for our clients and senior management.

Some features are limited, as well as it can be expensive for smaller teams with small budgets. We are often in need of extra features that should be available for the rest of our team, but they cannot access them as they need to be upgraded to a higher user, which is currently unavailable due to budget constraints.

The benefits of using Hubspot are: organization, ease of access, and transparency. I also enjoy the Hubspot academy feature when I need to review inbound marketing and content marketing skills. I was able to improve on my marketing know-how. I enjoy working with Hubspot very much and highly recommend it with my friends in other companies.

Tons of different resources and helpful staff. If you are stuck trying to figure something out they are a call away.

I would love to get a mentor or something without having to pay for the expensive blocks. It would be great to have an hour with a rep each month with the prof marketing package to help guide you as you go.

Database management, email marketing, content creation and posting. Much easier to organize and streamline marketing and sales efforts.

Not only is HubSpot amazingly easy to use, but it also makes it fun to create content and web experiences. Since transitioning over to the HubSpot CMS for our blog and website, it has been tremendous to have all of our assets in one platform. Now, everyone on our team can make easy fixes to our website and see all of our data.

Some of the reporting features are not useful.

Collaboration across the team, simple website management, social media management, contact/MQL tracking, email marketing and analytics