HubSpot Marketing Hub Reviews: 4.4/5 — Solid Choice

I love that it integrates with pretty much any tool imaginable, and the automations for marketing emails and content are invaluable. I also appreciate how it integrates with the CMS and our sales hub.

I think there could be more instruction throughout, and better troubleshooting. For example, if there's an error that appears when I'm trying to create a workflow, telling me what the error is and how to resolve it (i.e. this field needs a different date for the trigger, go here to set the date) would be great.

Mostly it's having all our data and contact activity in one place. Being able to look at what pages a contact looked at before/after converting is enormously helpful to our team. We also have a lot of people looking at contacts across depts, and seeing a whole history of communication is very helpful.

I like that I'm able to schedule out social posts for blogs and other content super easily and in a timely manner

The lay out of the social posts could be better especially wish there was a way to preview your items

That I'm able to ache future content

I love the eases of making lists and filtering lists within HubSpot Marketing Hub. It's so important to my segmentation and there are tons of options for filtering. HubSpot is so comprenesive that I can then easily use those same lists to send emails, segment dynamic content on my landing pages, filter contacts to plan, etc. I also love the ability to easily create emails and landing pages in a way that's so simple to learn but still so powerful. The AI campaign assistant tool makes this even faster now! You can select voice and tone, add some key points and a CTA and it will literally create a landing page for you. It even includes images!

There are so few things I dislike but one is that there's no way to direct people to a page to manage their subscription preferences without requiring them to find an email in their inbox and click the link in the footer.

HubSpot is helping make me more efficient through their AI tools and also helping us better meet customers and prospects where they are with options for both email marketing and SMS communication which is new!

HubSpot gives you a simple path to start but it also has the power to handle scaleable processes for enterprise level marketing. Minimal numbers of forms and workflows drive large quantities of landing pages easily. Controls the sprawl and integrates well with many other platforms.

Occasionally we are surprised by changes to workflows functionality that require us to make updates to our existing workflows.

HubSpot Marketing Hub integrates seamlessly with our CMS, lets us track attribution for prospect engagement, lets us upload multitudes of tradeshow lists efficiently, is our marketing email platform, and easily integrates with other products in our tech stack to automate tasks for the team.

It's a great place to manage all of our content marketing, from social media. email creation and contact management. It's also extremely user friendly and they're constantly releasing Betas and updating the experience to stay ahead of the game. I'm excited for all of the new AI features to come in 2024.

I's say the only con is that it's pretty expensive, but I've been happy with our experience.

Managing social media and collaborating to view deals across the Sales team. It's great for lead tracking, analytics and reporting.

I like the email template builder the best for my specific purposes.

I don't like that in the social, specifically with LinkedIn, and I am unable to tag other individuals, only businesses.

I like that I can log in and use one dashboard for email, social, etc. I love that!

I like how simple and straightforward it was to get started and grow with the platform.

Some of the interfacing can be a little counter productive, like reporting in multiple spots etc. Still very easy to find though!

It's cutting back on overall time spent on day to day tasks.

After having experience with other Marketing tools, Hubspot is by far the most user friendly + robust option for smaller business or less experienced users!

No downsides! HubSpot surpasses competitors in this category.

HubSpot has allowed us to customize content for prospective students during different parts of their journey, from inquiry to application.

I'm very new but users seem fired up about the integrations

my access level prevents me from doing much

sales force move

Having an all in one service and being able to handle all different types of resources in one product.

Some of the limitations on form conditional information and logic.

Marketing automation, database management, campaigns and nurturing.

I like that it makes my work faster and all in one place! It makes working in hubspot user friendly!

I wish I was able to be a little more creative with things and the links in social were easier

It makes scheduling and re-purposing social post way easier

I love all of the resources available and how intuitive setting up marketing programs are. When I get stuck I know the question has been asked and has a variety of different responses available to me.

I strongly dislike the lack of landing page tracking capabilities. I would love to have similar heat map capabilities to email.

Our company was using very manual email marketing techniques so connecting HubSpot to our CRM has made our lives so much easier. It also has increased our ability to pivot quickly and change content, create new landing pages and test out a variety of different campaigns in conjunction with automation.

keeps everything organized for me and my marketing team

nothing, i swear. I cant think of anything wrong.

organizing customer data and creating profiles

It's very intuitive and easy to use. Very easy to get up to speed on how the platform works.

Limited capabilities depending on the tier that you are in.

The ability to stay in front of our customers and prospects, no matter where they are in their journey.

The user interface and ability to quickly figure out how to function within the platform is uncomparable when put up against Pardot and other competitors. It still provides a very advanced level of marketing automation and ability to easily craft campaign pieces, but you don't have to be overly technical to try to make what you want to happen become reality.

Trying to find where features may have moved within the system after not using it for awhile or in trying to find where permission settings live within the setup is about the only issues I tend to have.

Being able to execute marketing campaign deliverables and get high level and more detailed analytics and reporting across those tactics. We've been able to get a better picture of what our marketing efforts are driving for demand generation.

I like the fact that forms, website pages, blogs are so easy to navigate and manipulate. These assets streamline the time it takes to publish and start engaging leads! I can also easily track where a contact has touched any one of my marketing assets as part of their conversion path.

utm tracking has been a tad complicated when it comes to using third party robo blockers.

hubspot is giving us the ability to build out marketing channels that we can analyze performance on so that our data can help us more wisely spend marketing dollars!

The marketing tools in HubSpot Marketing Hub are extremely easy to use and extensive, but the best part about marketing is the ability to manage and optimize campaigns based on data across every customer touchpoint (marketing, sales and service) on a single platform.

I don't have much that I dislike about HubSpot Marketing Hub or HubSpot in general, but if I had to say anything it would be that while HubSpot can do a lot of different things really well, there are point solutions that can do some things better.

HubSpot makes it easier for me to scale my marketing efforts and understand what's working well and what's not. I can make better decisions and prove the value of my marketing efforts to my finance and executive team.

They're continuously improving the product with features we need!

Sometimes load speed can lag, and with all the continuous improvements it can be challenging to transition to the new way of doing things.

Helping us manage attribution of our campaigns, upload/manage lists, automate marketing nurture campaigns and field sets/assignments back to Salesforce CRM

Simple to use. Its scalable and effective. Close to market approach compared to Salesforce MArketing Cloud

So many option you need external support.

An overview of our Marketing efforts. Works in almost all regions (excl China)

I like how we are able to house all of our sales and marketing documents

Sometimes its hard for our older users to use the system

It is easy for us ot build landing pages

The email marketing tools! i am an email marketing nerd and love the ab testing, ai tools, graphic choices.

Creating reports. sometimes i feel the drag and drop can be a bit confusing and harder to use than other platforms I have used before.

Its an all in one platform so I feel that all my work is consolidated in one spot and not silouhed across different campaigns I am running

Hubspot is so easy to use. I use it primarily for email building and honestly setting up and using templates could not be easier.

I would like better access to HTML within the template itself to customize specific campaign email elements.

Hubspot has made it really easy for me to quickly and cleanly put together email campaigns. The templates are extremely user friendly. Scheduling sends is super simple and inutitive. Schedule summaries are packed full of all the information I need. Everything is just easier with Hubspot.

After using HubSpot for the past nine years, I can't imagine doing the work of a marketing director without it.

There are so many features and functions I wish I had the capacity to explore. The product is too comprehensive :)

It helps me communicate with prospects quickly, easily, and effectively. I'm always learning best practices too.

The recent AI additions that were added in at INBOUND 2023.

N/A as the recent product updates gave me more than I could ask for.

It has helped my keep my team lean while scaling output.

HubSpot marketing hub has made creating landing page, forms, email campaigns and CTAs a breeze. It is easy to navigate, the support team always has an answer and we are able to report on our success!

Sometimes the limitations in creating workflows leave us stuck.

HubSpot Marketing Hub allows us to see engagement with the customers/prospcets we are contacting. It also has been able to help us see the success in our campaigns.

The personalization of the CRM and all the data

I love everything about Hubspot, and I'll would love to see more reporting

It is all in one place and it's accesible form all the team

I don't have a background in marketing and thanks to HubSpot's easy-to-use platform AND HubSpot Academy, I have been able to start a new career in marketing. From sending emails to prospects and customers, to sequences and managing social media--it's all so easy thanks to Hubspot.

Some of the things are still in Beta, so I'm excited for all of the bugs to be flushed out and to have a finished and robust product. I'd love to see more data analysis from a social media standpoint.

We use HubSpot for marketing and as a CRM, so it's nice to have one tool our entire team can use. Even though our Success Managers aren't technically sales, they can still use some of our tools to impact customers.

Hubspot Marketing hub is great. I love it.

I have no complaints about hubspot marketing hub

Customer targetting, automation, segmentation, ad and campaign tracking, team access to tools and resources, search, all of these things are wonderful for us and it's great

I like how easy it is to use. For me email creation is a big part of my job and it helps to make this process more efficient!

I find reporting and workflows can be a but sticky. But working with hubspot support makes things a breeze.

Its helping us create more automated processes and simplified flows for existing and new consumers

The capacity to endlessly customize CRM records and workflows. Also, the new social media studio has greatly improved the efficiency of our content strategy.

There's really nothing I "dislike". However, my biggest want for the Marketing Hub has been better assistive tools. With the introduction of AI, I see this being met.

I am a one man show when it comes to digital marketing. My company's data integrity is also poor. Having HubSpot's Marketing Hub gives me the capacity to accomplish all the roles I fill and allows me to build and maintain a strong data "source of truth" for our goals.