IONOS Reviews & Product Details

The set up is simple and getting started

Almost everything about IONOS has been horrible.

Other than getting my brand started, I have been unsatisfied. Customer service is a C, and issues have been consistently ignored.

Tons of options, very inexpensive, some plans include free domains. It was really simply to stand up new servers, and especially those running pre-built tools like Wordpress.

Not a whole lot differentiates 1&1 from any other hosting provider. Its aging interface looks and feels clunky, too slow. The email hosting was using a proprietary interface that was far inferior to GMail.

we used 1&1 for hosting both our own website, as well as web applications my company built for our customers. We were able to deploy applications fairly easily on 1&1, and the uptime was satisfactory.

It's fairly straightforward and easy to use, pricing is on the lower end and support call waiting wasn't long at all. Customer reps were super kind and talked through things with me.

When they updated their site basic package, they didn't update people on the old basic package, making their site obsolete in regards to upgrading things. I would have to re-up my plan and pay more for the same package but with new upgrades. This means I'd have to redesign my blog and re-implement elements into the site. After calling in, I asked what the new features were, and they were features that weren't very new to website building at all, but they wanted more money for them. One example was categories for blog posts. There was no way to categorize or search for blog posts on their site, meaning people had to scroll and scroll and scroll to see past posts. The overall interface was clunky at best and didn't provide modern design elements such as wix or squarespace, which are cheaper in price at that. Sometimes elements would glitch when moving them and it took me twice as long to design a site compared to doing one on Wix. Overall good for basic use and features, but if you want to look professional at all, I'd recommend another web builder.

We no longer use their web service and use them to host our website (probably going to move that too just to have in same place at cheaper rate) and our emailing needs. Their mailbox rates are very well priced and has all the essential features you need from a mailbox.

1&1 is a budget domain registrar that provides amazingly cheap hosting without the use of coupons and has a relatively easy to use DNS/domain management system.

With low domain costs comes limited-time deals, constant barrages of hosting deals, and other advertisements that detract away from the cost effective service they provide.

Purely domain registration where a customer puts cost above everything else. 1&1 is a solid performer for this service.

The intro plan was extremely competitively priced. The best option I thought, was being able to login to my WordPress admin panel from the Ionos dashboard.

They constantly reached out to upsell additional services that weren't needed. They wanted to sell things like SEO services and consultations and were pretty pushy about it. They are a vendor that starts with a good intro price and significantly increases your fee the next year.

None really, there are a ton of other vendors that do the same service at the same or better quality that don't try to upsell every month.

I liked that it was a cheap first year and cheap domain, email and website included

The email was clunky. Customer service was 6/10. the hold hosting service went down a few times in the 3 years I was with them. Have since switched to Gsuite

from startup I needed to have my own domain with email and website. This fit the bill with the complete web package.

What I liked about 1 & 1 is that I was able to buy a domain so inexpensively. The sign-up and set up for domain forwarding was easy and straightforward. I can choose an easy to remember domain name and connect it to a landing page or page on my current website.

The endless amounts of spam. I've used other domain services and chose not to mask my contact information but with 1&1 I was bombarded with e-mails and calls from vendors wanting to work on my domain. it was awful and I'd never use them again for this reason. Save your money and take your domain elsewhere.

The benefits of 1&1 are purchasing a custom URL name for a very inexpensive price. You can create a number of easy friendly URL's to link to pages on your current site. It's great to have a landing page connected to a domain name that a customer can easily remember and access. However, as I mentioned 1&1 quickly sold my contact information and I was bombarded with e-mails and calls from service providers who wanted to design a web page for me - something I did not need or want. When my domain expired I did not renew with them.

The price isn't bad, the uptime is pretty good and they can cater for your specific needs as a business, whether you are a small one man band or a big corporate. I've seen improvements in their solution, if only their service was as good as there relentless advertising.

I have used this company in two different jobs now, but each time I eventually had to migrate those companies onto another service. We found support very frustrating and responses were not sufficient to fit the needs of a business that email and internet support were so critical. Exchange email services we encountered were often slow and emails were taking around 30 minutes to download to our clients. Denial of the issue by support inevitably lead to us terminating our contracts. I could understand if this issue was only in one of our offices but to be consistent problems for staff in different regions of the world, surely proved the issue to be there own.

Not provided

We used the service for more thaan a year and only had problems with them

- Poor customer support - Bad email service (not DKIM suppot) - Outdated platform for account management and webmail In overall, very bad.

It's creating more problems than solving

There is nothing at all that I liked about them.

After 20 years they gave away my domains! I have 30 domains with ionos and have been with them for over 20 years. For some reason they could not collect a payment for one of the invoices and they cancelled my domains which were then taken. No explanation as to why they could not collect the funds as a number invoices were processes successfully. DO NOT TRUST these people with your domains.

I had my hosting there but removed it 10 years ago due to poor service. I continued with my domains with them but am transferring them all now as clearly a mistake to stay with them.