Unclaimed: Are you working at Jira Core?
Jira Core Reviews: 4.4/5 — Solid Choice
Jira Core is a customizable workflow software solution that allows users to organize projects and tasks into one central location, accessible via a single dashboard. The platform provides the infrastructure to automate business processes and increase productivity for teams, thanks to its core features that prioritize a company’s ability to scale and organize workflows.
| Capabilities |
API
CLI
|
|---|---|
| Segment |
Small Business
Mid Market
Enterprise
|
| Deployment | Cloud / SaaS / Web-Based, Desktop Mac, Desktop Windows, Mobile Android, Mobile iPad, Mobile iPhone, On-Premise Linux, On-Premise Windows |
| Support | 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| Training | Documentation |
| Languages | English |
Jira Core Pros and Cons
- User friendly, customizable workflows
- Easy to tailor dashboards and task lists
- Support advanced reporting with end to end traceability
- Reported bugs causing issues with tracking
Compare Jira Core with other popular tools in the same category.
Easy task tracking, create and assign tasks, monitor achievements
I guess the interface need some work, GUI also.
Tasks control
User-friendly but customizable interface
Limited customization options, some features are permanent
Cross-functional collaboration and accessible documentation
1 :Clear indicator on ownership of work item 2: watch on defect : assign diffrent user as watcher
Not clear indicator of state. Comments are not trackable.
JIRA as defect tracker
This software has great interface to use even the mobile app is also easy to use. The third part integration is very effective to use slack for conversation. it simply tracks our project tasks and manage them according to deadlines. The best thing is integration with GitHub helps in tracking code. It helps in seeing changes in code that are made and why. It enables easy releases and manage them. The platform creating test cases and running regression testing smoothly. the ability of tracking each task with its coworkers is amazing.
Sometimes it takes a lot time in loading, for some of its tools which are build in are needed to buy license to use them. Navigation is sometimes feeling like headache. The locking task option sometime makes problem for other to unlock it because it cannot be done and time wasting. The page loading is very slow in Jira. There must be a feature to add reminder for some important tickets and plugins are very hard to add sometimes.
We had been facing problem in maintaining tasks and assigning it to team members. This implementation of Jira in our project management department solved these problems easily and now all the tasks can be assigned to every team member easily and track their performances based on deadlines. Now we do not need to worry about their progress all can be tracked by this software and team collaboration made easy after this implementation now all we can use different platforms like slack, GitHub on it.
The way do admin work, roles, tasks, times. It´s simple to configure and to use for administrate your work.
Nothing, thw software is intuitive and cumtom the workflow on the company
The integration with Agile workflow, specifically with SCRUM, to implements CI/CD on IT projects
Easy to keep track of the requests created by myself.
Navigation toggles are a bit confusing and not user-friendly. I wish there were more tutorials for the users.
helps me to keep track of the status of diffeerent request/tickets
The kanban board is easy to visualize all the tickets to a specific project
too much colours make it difficult to find the exact issue i would like
project managment and handling bugs and ticketing
Jira is useful for streamlining tasks and proccesses. It is convenient to have all of these tasks in one place and to keep organized.
I dislike that Jira is not very user friendly. I believe the interface is sometimes difficult to use and navigate.
Task administration and management.
My IT support provider uses Jira and I like how quickly they understand the level of urgency of my requests. All inputs (text, image, etc) are well recorded so they cannot really hide anything from me.
As a user, I am not able to add my colleagues as quickly as I like. Namely, I am dealing with my IT provider, one of my colleagues asks me to handle an IT issue for him and I cannot add them to the conversations, as easily as I would like to.
Monitoring and executing IT support tickets.
I have used another version of Jira in the past and this is much easier to use. I really like that it is web based with tons of documentation on how to do things. I also like the templates for different types of projects. I'm still learning how to use them all but so far they fit our needs well.
The hardest thing to work with are the setting screens that open on top of what you are working on . It's difficult to know what you are changing or what the setting was previously because I can't move the screen. Another annoying piece is needing to use the Jira specific language to do customizations. It's close enough to html and css I don't know why Atlassian didn't just go with those.
We are setting up a help desk ticketing system as our company has grown to where we need one. We also want to move our documentation from a free for all file sharing system to something more structured. We are using Confluence on top of Jira Core to create web pages for all our documents.
With our current terrible experience with Jira it's really hard to think about features that we like. Due to how Jira behaves and how often they force changes in the design in a work-distruptive way, we developed a feeling that anything that could land in the "like" bucket either has flaws or works in choppy way (as Jira in general works) or it will be moved/removed/changed soon by the Jira team.
Oh, there are many: - Disruptive forced changes to the software - Jira is complex software and you have to first set it up, which takes a lot of time, and then learn the setup and the software itself, which also takes time. That alone would be fine IF Jira team would not change what you just set up or learned in a way that you have to change your setup or at least you have to relearn it - to find out that they moved, removed or changed that button that you use each day. And most frustrating part of it is that Jira forces you to move to their changes - you cannot stay to the design and functionality you've spent so much time setting up and learning about. - Slow, choppy performance - it is very often when you see how the page jumps, freezes which in turn makes you wait until it stops before you can move on with the work. This happens on 2017 Macbook Pro with 3,5 GHz Intel Core i7 and 16GB of RAM. Also there are times where Jira makes my laptop super-hot and spins fans like crazy. - Very chaotic UI - few examples: editing: some items you edit by clicking on it which brings up inline editor, sometimes you need to click Edit button and you won't ever remember what you edit which way; Features access - for example ticket's "Add flag" function is probably (I couldn't be bothered to find out all possibilities) showing only in one specific view (the board's ticket preview mode) but it's impossible to find in other ticket views - Jira forces you to memorize where you can do something; Sorting of comments - in some places it's ordered in ascending order while in others in descending order. - Search sometimes is unable to find tickets - Ignorant approach to users requests - just check their page for feature requests - there are features with thousands upvotes not being implemented or even commented by Jira team for years now.
We are trying to keep track of the project progress that could be used across different teams in our company. We realised that we are very close to take the huge effort to move to some other service which might improve the way we work - it is probably just another one forced design change in Jira away.