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Jotform Logo
Jotform
Effortless Online Form Creation
4.7
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Jotform Reviews & Product Details

Jotform Overview
What is Jotform?

Jotform is one of the most trusted form builders available today that makes it easy for users to create and publish forms such as payment forms, lead generation forms, registration forms, contact forms, application forms, and more from any device. The solution offers more than 10,000 templates and supports hundreds of integrations to 3rd party apps. It also offers advanced design features yet still ensures usability. Conveniently, Jotform also supports plugins for PayPal, Google Drive, Dropbox, MailChimp, Box, OneBip, SalesForce, and Zoho CRM.

Company Jotform Inc.
Year founded 2006
Company size 201-500 employees
Headquarters San Francisco, California, United States
Social Media
Jotform Categories on Findstack
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Crevio
Sponsored
5.0

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$29.00/month
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What Jotform is best for?
How does Jotform compare to Glide?
What are the pros and cons of Jotform?
Jotform Product Details
Capabilities
API
Segment
Small Business
Mid Market
Enterprise
Deployment Cloud / SaaS / Web-Based, Mobile Android, Mobile iPad, Mobile iPhone
Support 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support
Training Documentation
Languages English
Jotform Features
API Integration
Analytics and Reporting
App Deployment
Automated Workflows
Conditional Logic
Custom Domain Support
Custom Scripting
Customizable Design
Data Integration
Database Management
Drag and Drop Interface
Email Notifications
Form Builder
Mobile App Development
Multi-Device Preview
Payment Gateway Integration
Pre-built Templates
Push Notifications
Real-time Collaboration
Responsive Design
Role-Based Access Control
SEO Tools
Template Sharing
Third-party Integrations
User Authentication
User Management
Version Control
Visual Workflow Builder
Web App Development
eCommerce Integration
Jotform Media
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Jotform Screenshots
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Disclaimer
Our research is curated from diverse authoritative sources and meant to offer general advice. We don’t guarantee that our suggestions will work best for each use-case, so consider your unique needs when choosing products and services. Feel free to share your feedback.
Last updated: October 06, 2025
Jotform Logo
2,910 Jotform Reviews
4.7 out of 5
Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
MK
Mark K.
Founder
Share
"Simple and effective"
What do you like best about Jotform?

I've been using Jitform for a while as a means of connecting with visitors to my website. Its simple to add to the site and straightforward for the end user yet flexible enough to give me a level of personalisation

What do you dislike about Jotform?

It doesn't filter out the junk mail but I can live with that

What problems is Jotform solving and how is that benefiting you?

Provides an online form so customers can get in touch

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
LB
Lacey B.
Founder
Share
"Easy to use and so convenient!"
What do you like best about Jotform?

The platform's flexibility stands out as a key feature. From basic contact forms to complex surveys, JotForm allows us to design and tailor forms to meet the specific needs of our clients. Tracking form submissions, analyzing responses, and generating detailed reports have never been easier. This has significantly enhanced our ability to gather and interpret data from our clients efficiently.

What do you dislike about Jotform?

I wish the free version had a few more features that allowed for visual customization.

What problems is Jotform solving and how is that benefiting you?

We needed a way to track client registration for events. The customization made simplified the form creation process and let us mold it to exactly what we needed allowing us to steamline the process.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Highly recommended. It's so simple and self-explanatory"
What do you like best about Jotform?

I am delighted with Jotform form templates! It is easy to use and makes it effortless to integrate the forms on our website. Jotform's user interface is intuitive, which makes it easy to create forms, even for beginners.

What do you dislike about Jotform?

Only the Enterprise edition offers unlimited access for more than 1 team user.

What problems is Jotform solving and how is that benefiting you?

I can emphasize the speed with which we integrate Jotform forms into our website. Jotform not only saves time, but also enables a smooth exchange with our prospects and customers. The forms can be easily customized. In addition to the basic functions, Jotform offers a variety of other tools. These additional features are ideal if required and take administration and communication with interested parties to a new level. I recommend Jotform without reservation. It's a good solution for anyone who wants to publish and use forms quickly and without a lot of bells and whistles.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
Teresa S. avatar
Teresa S.
Radiologic Technologist
Share
"Jotform organization"
What do you like best about Jotform?

Jotform helps me set up questions for my potential customers and keeps the answers in an organized way. I was also able to use it for a questionnaire for a class I was taking in school.

What do you dislike about Jotform?

I didn't encounter anything I didn't like when I used Jotform.

What problems is Jotform solving and how is that benefiting you?

It allows me to make a questionnaire for either school or my business and send out the link for people to answer it.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
SE
Shawneya E.
Founder
Share
"Easy and professional"
What do you like best about Jotform?

Jotform allowed us to create forms for interest, volunteering, and surveying.

What do you dislike about Jotform?

There is nothing that I dislike about Jotform.

What problems is Jotform solving and how is that benefiting you?

Tracking and reporting.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
JS
Jason S.
Founder
Share
"Has saved my business time and money!"
What do you like best about Jotform?

The upside for my business is it allows us to keep records digitalized and in one place. Also saves us time and money by sending out a simple link to our forms instead of taking information over the phone using valuable time that we can spend increasing revenues. Keeps clients accountable for our policies and wards away problem individuals before they would become headache clients you can't get rid of later.

What do you dislike about Jotform?

As there are many companies that they are able to integrate with the software we utilize is not one of them but it dosent stop us from the other benefits of using jotform.

What problems is Jotform solving and how is that benefiting you?

Time management and client accountability. It's huge to the building of our business and revenues.

Small Business (50 or fewer emp.)
Jan 25, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Easiest form to use for your website"
What do you like best about Jotform?

I really liked how easy it was to setup everything, add my own descriptions and having so many choices to do setup with each of the questions. I likeh how I receive a confirmation email, and my client - it keeps us both in the loop on what has been filled in.

What do you dislike about Jotform?

I liked everything on using the form, from what I had used in the past. It was a big upgrade for me.

What problems is Jotform solving and how is that benefiting you?

My website is very strait forward, and it solved getting basic information from our clients. Using the information to create a database and be sure to follow up with the client.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
Adam J. avatar
Adam J.
Agency Owner
Share
"User-Friendly, reliable and feature rich!"
What do you like best about Jotform?

Jotform is an outstanding online form builder that has truly transformed the way I collect and manage data. The user-friendly interface makes creating forms a breeze, even for someone like me who isn't particularly tech-savvy. The drag-and-drop functionality allows for seamless customization, and the variety of pre-designed templates saves a lot of time. One of the standout features of Jotform is its extensive integration capabilities. I love how easily I can connect my forms with other tools and platforms, streamlining my workflow. The versatility in embedding forms on websites or sharing them via direct links adds to the convenience. Furthermore, Jotform's commitment to security and compliance is commendable. With options for encryption and secure data storage, I feel confident that the information collected through my forms is well-protected. The customer support at Jotform is top-notch. Anytime I've had a question or needed assistance, their team has been prompt and helpful in providing solutions. In summary, Jotform is a reliable and feature-rich tool that has simplified my data collection process. I highly recommend it to anyone in need of a robust form-building solution.

What do you dislike about Jotform?

While Jotform is an excellent online form builder, like any tool, it has its downsides. Here are some potential drawbacks to consider. The free plan does have a submission limit, however, it sis till offered at a reasonable price. There could be a learning curve for more advanced features for users not familiar with form creation. It also relies on an internet connection to create and submit forms. So if you need to be offline, this might be a limitation. The ability to customize PDFs of form submissions is limited on the free plan.

What problems is Jotform solving and how is that benefiting you?

Jotform is helping me discover more about my clients and finding more areas I can generate revenue for my agency. This is only the beginning and I know I will be able to utilize Jotform a lot more.

Small Business (50 or fewer emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
SM
Sweets By M.
Founder & Nutrition Consultant
Share
"Best tool for my business!"
What do you like best about Jotform?

I love that JotForm is incredibly versatile. I can make forms for many different types of intake forms, surveys, I can add them to my website easily too. One of the best things is that with the app I get notifications as soon as a form is filled and it helps me get back to the customer fast.

What do you dislike about Jotform?

I have the free version so it does limit the amount of intake forms I can keep but I'm probably just going to upgrade soon.

What problems is Jotform solving and how is that benefiting you?

I couldn't find an easy way for customers to send me images when they want a custom cake. Adding a form to my website with JotForm has been essential because now right after they fill out the form they can upload what they want to share instead of having to email me or sometimes I would have to reach out to them.

Mid Market (51-1000 emp.)
Jan 24, 2024
 Source
Overall Rating:
5.0
AG
Verified Reviewer
Founder
Share
"Simple UI, Great Value"
What do you like best about Jotform?

Creating forms and customizing has never been easier. Compared to other products on the market, Jotform has the most options to create dynamic forms. Advanced options including custom CSS is supported which helps immensely. The community and articles posted from support helps a lot when researching and brainstorming ways to achieve your design goals.

What do you dislike about Jotform?

I wish there were more options to customize how the flows are setup but still has more options than other products used.

What problems is Jotform solving and how is that benefiting you?

Able to create a professional looking database without a need to hire developers.